After getting several quotes from places and not being able to pin point what repair would fix my issue happy to come here and have peace of mind read more

How can I say this charitably? Apparently, we just absolutely had to buy x car ASAP because there were several interested buyers. A week later the car is still available on the website. I'll spare the individual's name we worked with, but to put it simply, he was full of it. He talked really fast. Continuously made it feel like he was doing us favors and like this was the opportunity of a lifetime. It wasn't. He has several salesman awards and it makes sense. It seems that his tactic is to make you feel like the demand is high so you'll feel pressured to buy and then you eventually do, thus making him an extraordinary salesman. It's so unfortunate in today's economy. If we didn't have good judgement, we'd probably be in this vehicle having paid $1k-$3k more than it's worth because we felt pressured. We inquired about the price over the phone and let's say he told us it was $35k then miraculously upon reviewing paperwork the price jumped to $36.9k. Nearly a $2k jump, and like nothing. Needless to say, we will not be back. If you go to this dealership, don't feel pressured to buy anything. Don't believe them when they say they have several interested buyers and do not make them rush you to make a decision. Stay away if possible. They employ many predatory sales tactics. read more

I bought new and own my 2020 Honda CR-V and have consistently brought it to Gillman Honda for maintenance, including oil changes. Unfortunately, my experience this past Wednesday with Christopher R. Boulais in Service was disappointing. I arrived at 10:59 a.m. and was told the oil change could take 1-2 hours, which I was fine with. My vehicle was ready at 12:43 p.m. I'll acknowledge that I missed the text notification while I was reading and working in the waiting area--that part was on me. What was NOT okay was being told Chris had called me twice when I had no missed calls or record of those calls. When I pointed that out, he responded, "Well, these new phones, sometimes don't come through." My phone isn't new. His smug and dismissive attitude made a simple situation unnecessarily confrontational, almost as it were a joke. Two other service reps were present and a young man, heard the whole back and forth. I also saw Chris come into the waiting area earlier to notify another customer that his vehicle was ready, and he saw me, so I was particularly disappointed that my situation was handled differently. To be clear, my issue is not with the wait or the technicians who worked on my vehicle. It was the customer service and the insistence on something that did not happen. After six years of bringing my vehicle here, I expected better. Management should consider customer-service training for this employee. A routine oil change should not leave a longtime customer feeling disrespected. read more

I went there for an oil changed. I drop My car waited in the waiting area. The service sent me a video message to show me exactly what is going on with my car. I highly recommend this dealer. They took good care of me and the car. Without hesitation I will come back. I frequently receive coupons at home. read more

My experience at Gillman Honda was amazing! My friend and I were pleased to have such great customer service from TJ, which is hard to find these days! The management was very attentive and friendly. AG, Hugo & Isaac work very efficient during the process of purchasing my new vehicle. I was shown the service drive and I also had the pleasure of meeting Dan. My salesman was very much on point and provided me with extra care and respect. They also made sure I knew what services Gillman Honda provides. Whoever is in charge of this facility is doing an exquisite job! I will definitely recommend Gillman Honda to any and everyone that needs a vehicle. If I could give more stars I would! read more

Gillman Honda San Antonio - Inside the building - Car Dealers Near Me - Selma, Texas

purchased vehicle on the 8th this month. gillmans mechanic gave me their report. i also had a mechanic i hired before purchase. theirs gave it a clean bill of health and brought me their report to give me to show everything checked out good. the mechanic i hired said it was well taken care of but would have some future issues with turbos and suspension. so today on the 14th i took it to independent shop and well. news wasnt good, turbos need replacing and suspension needs replacing. so the vehicle i paid 20k for also needs 24k in repairs. going rate after i called a couple other shops and price was in line with going rate. called general manager and with telling me it was as is and that i knew what was wring with it and bought it anyway. thought he might at least agree but put it back on shop just wanting to make money off me. i pretty much said F off and hung up. read more

Loaner car for only $40 while we had multiple service items. Videos of current work and recommendations for needed services. Quote for $1100 brake job at jiffy lube with non Honda parts. Definitely a better deal as we had recall items taken care of, full flush of a/c , brake fluid flush , brake job and tightened alignment with coupon out the door for under $975. VERY pleased with the service, price and quality work- thank you for keeping my family safe!! read more

Bought 2.0T Accord brand new. service department is terrible, if you call them out on their mistakes they get in feelings and try to say your wrong. 1. like my 3rd oil n change service, someone knocked the battery connections loose. I went to autozone to get a washable kn filter, about 5 miles from dealer; after turning my car back on it hesitated to start, pop hood , connector is loose.. call lady advisor with red hair was dismissive and didn't even know what I was talking about. 2. My first coolant flush was terrible and had to educate multiple members of their lube tech dudes, and advisor named Austin of what it could be, then the one of their master techs came out who did the work and completely agreed with my diag of just common car knowledge, that those techs and advisor should know... So flush was done, I park car overnight, in morning check radiator cap to make sure all is good, take off cap, see blue coolant has turned a goldish color. In basic automotive they teach you, that if coolant color changes than something has started to contaminate it, and the first thing to go will be the color dye. The color dye is not only there to tell you the rating of the fluid in most cases, but also as a way to tell if something is contaminating it by letting you know when it changes color as it doesn't take much for the dye to get messed up. I brought it back right away that same day. I talked with Austin. I told Austin after popping hood to show him and point said "Look at the radiator reservoir tank / overflow". He proceeds to say that's the washer fluid.... I say "No not that behind, the coolant tank there, the overflow" He still say that's the washer fluid. Finally the master tech comes over, I explained it to him he agreed that the dye would go first if contaminated etc, and told him that the cleaner they used must have not been fully extracted by their machine and its eating away at the new coolant... The master tech thought that could be possible he popped open the cap and saw it was gold color. Decided to reflush it. They show me it's blue after, etc.. Then boom next day same thing, fluid changed color.. I take it back, tell them it must be your machine, when was last time y'all serviced it to make sure its functioning properly? The advisor Austin and some 2 lube tech guys say nothing cause they just dumbfounded and don't know anything anyways... I talk to a tech looks like a manager on the quick lube side and tell them just drain and fill with no machine. They agreed and drained it and ran some fresh coolant through to clear it out and then filled it fresh. BOOM issues fixed and never had issue like that again... I wonder how many people had head gasket fails because of this in their weaker know to fail 1.5t engines because of this faulty machine. Most 98% of people are not going to be checking their coolant or know even what color it is supposed to be... 3. I went for another oil change service as I had the free oil changes that came with car. im on quick service side, the side you never want to use cause lube techs causing dmg to your car without you knowing.... So before they start I had always told them and told the guy who greets me and takes notes when you drive in, that I don't need a filter, don't even open my air box.. they decided to open my air box then, proceed to bring my k&n filter to show me its dirty... I cleaned it literally the day before... The lube tech shows me the side of the filter where the black is along the edges, on one of the edges on the flat part had a scuffed area... The tech said it was dirty there... For one that's not even a concern cause its a part that its air tight on the outside of where it lines up to seal so even if it was dirty no dirt would get into the filter area from there. ALSO it wasn't even dirty it was just a defect spot in the mold they used for the black border of the filter... 4. Many miles later I am cleaning filter that they were last to open. I Notice filter had a large broken plastic piece on the CLEAN SIDE/ ENGINE SIDE OF FILTER THAT SOMEONE broke off when opening the box when told not to.. idk how it didn't get sucked in.. 5. 10speed trans drain n fill service, Austin "this takes that zf 9speed fluid right?" Me, NO its the 2.0T 10speed Type 2 fluid specific for this. Austin "Yea this takes the 9speed fluid". Me "No" Service sheet "Customer requests BG fluid treatment" and it shows 9speed. I hope y'all put the right fluid cause when it is drained i am going to find out. if it not the honda 2.0 fluid I will sue cause I didn't request BG for my trans and HONDA strictly says not to use anything other fluid on their newly developed in house designed 10 speed auto they made to get rid of older auto trans issues they were dealing with... My alignment that day had to be redone at discount tire too, and no inspection check list sheet was on my paper work after to show any info about alignment or current cars serviceable parts conditions, etc... read more

Purchased a 2026 Honda HRV on 4-17-26. Sales person was fine. However, I endured a fiasco of events after purchasing resulting in inconvenience and annoyance. First, I received the wrong registration and had to go back to the dealership and sign a form granting permission to the title clerk to correct the erroneous registration. Then, of course, another trip to obtain my plates/proper registration (a kind person from the deals desk did fasten my plates). After paying off the vehicle and after 2 months I had not received my title. I called Honda Finance since I had received my paperwork indicating paid in full/lien release. A Honda Finance agent told me to call Gillman since they should have received the title. I called Gillman and the title office stated that they had sent the title to Honda Finance. I called Honda again and of course spoke with a different agent and the stated that they had received the title from Gillman and had sent it to my address and that it "must have been lost in the mail".. that I should go to the TXDMV regional service center to request a Certified copy of Title. I had to fill out a request form, travel there and wait in line. So, after paying a nominal fee I now had a certified replacement Title. Guess what! Today, 6-29-26 I received the original title in the mail with the wrong license plate entry on the title. The title clerk had not corrected it! I now have 2 titles (original needs to Be destroyed). I called Honda Finance inquiring as to which title is valid (I already knew). They said to contact the DMV. Anyway, the Certified replacement Title takes prescedence. Very strange series of events! (Seems like I'm "being messed with") Will chose a more competent dealership in the future and finance through my bank. read more

Their service department lacks real interest in the customer. I purchased my car from this dealer and have taken my car several times for service, but each visit has left me always saying this is the last time coming to this place. They lack enthusiastic customer service skills. They aren't rude but come across as indifferent. My visit today just anchored what I've being feeling since I bought this car in 2024. Will be my final visit. read more

Gilman Service is one of the worst customer service experiences I've had with a dealership. My service advisor, Tobin, has not shown exemplary customer care. I've brought my car to Honda twice and both times I left feeling as if I annoyed him when we had minimal interaction. My car is having the infamous "Christmas tree light" issue that a lot of 1.5 engine Hondas are experiencing and I've taken my car in twice about it. First time, I got my fuel pump replaced (there's an active recall). Second time I asked for a diagnostics. Here's where the issues start: I left my car at Honda for the diagnostics (9 am) and I took the complimentary shuttle home. My car was not looked at until after 3 pm. When I was told my car was complete, I asked for the shuttle back (as promised at the dealer) and Tobin couldn't give half a d**n about failing to mention the guy who does the shuttle went home. So I am stuck at home and I have to call an uber up to the dealership! I received the diagnostic and I took it home to do more research on the findings instead of scheduling service right then and there. Here's the thing, the Christmas light issue can be caused by a myriad of things: the PCM, water in a back taillight, rodents chewing wires, fuel injectors, HEAD GASKET ISSUES, etc. so before I elect for a pricey repair I'd like to make sure we've covered all basis. I reached back out to Tobin and asked him for direction in ordering OEM parts from the dealership (which is apart of service) and followed up twice. I WAS IGNORED. I have the screen shots to prove it. Next, I called back to schedule another appointment because I noticed my gasket and the PCM were not listed as assessed in the diagnostic. We scheduled for a Wednesday at 8:30 and I receive s call on Tuesday saying the dealership doesn't open up till 10. Which okay not Tobin's fault, but I didn't want to work with him anyway because at this point, he obviously doesn't care. I call back to reschedule and I ask for a new service advisor. They sent me to a voicemail, which I left with my contact info and the request to be moved to a new advisor and SURPRISE nobody reached out. Because of the expensive cost of the "possible repairs" and it's not a guarantee that the issue would be resolved, I'm looking into buying a new car. Will I give Gilman another dime? No. read more

Gillman Honda San Antonio - Car Dealers Near Me - Selma, Texas

I purchased a Kia sol for my daughter in college last year and it was used. They sold me a lemon and as soon as we drove off the lot down the road for 30 miles all the lights came on. We had the car checked and they had reset the problem by resetting the problem so that it wouldn't go off again until we drove it more than 30 or 50 miles. They knew it was needing repair so they tinkered with it just to get a sale. Shame on all of you. If you buy a used car here drive it more than 50 miles before you buy it. They come off like Christian people who care but they honestly are out to get your money. I purchased a warranty that paid to have the catalytic covered fixed and we are again at Kia having This repaired due to they took the money and didn't fix the car when inlet they fix it. So sad that dealerships are allowed to rip hard working honest people off. All of you that work at this location you need to pray and ask god for forgiveness for taking advantage of hard working single mothers. You wouldn't treat your mother or daughter this way I would hope not. You made me not trust any honda dealership and made my daughter not trust men who come off as Christian's. If I could give you all a zero I would you don't deserve even a one star. Prayers that you all change your evil ways. read more

BUYER BEWARE STAY AWAY. Purchased a car with ac issue was told they would fix it before I bought. The first day we told them we wouldnt buy with bad ac they said no problem will fix. Came in the next day was told it was fixed and nothing was done had to wait for saleman to take it back to maintane aand have them re look at it. 4 hours later they said it was done. All summer it was kinda losing but summer is hot here. Had it looked at with firestone they said it was over filled and leaking from condenser. All they did was over fill the freon and put in a dye. Then I was going to pay cash but they add secret fee for tire warranty and key warranty adding a 1600 amount. So had to finance it do to the added fee and extra taxes. Called to talk to them and they said they would look at. Then when I got here they told me it was going to be a fee of 150. DONT BUY A CAR FROM THEM USED. Update they are going to check the ac but will not pay to fix. Have offered a discount on service. I still dont recommend read more

Service advisor Mario Wade is unprofessional and has zero respect for customers. He greeted me with, "Do you have an appointment or something?" I made an appointment online, and he asked me why I brought the car there. Mario stated he would not take it back to have the tech look at my vehicle's squeaking brakes, because it is not a Honda. I informed him I purchased the vehicle and extended warranty from this dealership. He refused to have it serviced. When I told him he was being rude he began arguing with me in the reception area, saying Oh asking you if you have an appointment is rude? I ask everyone that." And kept repeating himself as if he was attempting to prove he wasn't wrong. Strange behavior for a customer service "advisor." I didn't know that buying the extended warranty for this vehicle wouldn't be honored at the dealership I purchased it through. It was for brakes. They do oil changes and service the vehicle when you buy that package, but not able to look at brakes, apparently, unless it's a Honda. I asked for the manager and he left me waiting for 10 min at least, then said the manager Jordan Skinner "was busy." I asked for the information regarding my warranty so that I could take my car elsewhere; he refused to give it to me and instead gave me a phone number for the company. I have never been treated with such disrespect by a service advisor. This place is a joke. Do not give this dealership your business. They don't respect their customers or themselves enough to treat people with kindness and respect. I wish I could give zero stars read more

Do NOT BUY WARRANTY. Hey, I got a pretty decent used truck from here in 2019 but when it comes to follow up care and getting warranty information from here Gilman sucks Sorry. No nice way to express it. They do NOT return phone calls. But first the FINANCE department does NoT answer their phones. They are nice till they get ya then they leave you out to rot. WTH. If you don't mind being treated like then maybe go with Gilman but if as you should deserve better run away. Run far far away from here and go to another Honda dealership and get treated better. Hope I do hear from them in the future but I f'n doubt it. read more

I recently purchased my new 2022 Honda CRV from Gillman Honda. Dealerships have a reputation of being too aggressive and/or pushy. This was not the case with the staff at Gillman. The attitude and atmosphere was amazing! All of the staff, from my salesman to the financing guy was super friendly, efficient and patient. Mr. John was my salesman and I cannot say enough kind words about him!! He was very knowledgeable and thorough. He made the entire process, start to finish, easy and stress free!! 12/10 would recommend Gillman Honda and Mr. John De La Cruz! read more

Gillman Honda San Antonio - Car Dealers Near Me - Selma, Texas

The service department has a toxic service rep working there; his name is Dan. Dan is full of excuses, non-answers, and unprofessional sarcasm. If by chance he does answer your question, his demeanor and overwhelming condescending tone will certainly make you never believe a word he says. He will make you feel like you are simply getting on his nerves and wasting his time. Dan will tell you he has worked there over 15 years and that he provides the best customer service... but I guess he has a different definition of the best customer service. If by chance you question anything he says (because it doesn't make sense) he will say "what exactly do you mean by that?", which is his way of being passive aggressive. If by chance you ask a follow up question to anything he says, he will reply with a useless platitude to try and make you feel stupid. Nope! Dan is a great reason to never go back to that service department. Based on 01/12/2024 visit and interactions. read more

First time bringing my new accord here for service. Just a simple oil & filter change. It's been over two hours. Not sure what's going on. At Gunn Honda, the service rep will text you once the vehicle is done. Not here apparently even though my rep Daniel Tanner said he'd come get me. I was walking around the parking area and noticed my car had been sitting among other done ones. At least 25 minutes. I would estimate that my car was probably finished after 1hr 30min - 1hr 45min. My service rep Daniel Tanner didn't come get me until well after 2hrs 20 min. That's just totally unacceptable service. I'll be going back to Gunn even though it's further away & gets a lot more crowded. read more

I went in with the intentions of getting my car I've always wanted a Honda. I was interested in the accord Honda 2022 but after physically seeing the 2022 Honda Civic sport ! I was taken back. I knew this was the one! I did trade in my 2018 Toyota chr! I had no down payment. They met me at payments I wanted and there was positive Equity. Troy was my salesmen and he was very helpful and made sure I was really taken care of! The finance gentleman was very patient with me and made sure I understood everything. The attitude and atmosphere was really great! Some people have the mind that dealerships are pushy and aggressive, this dealership was the total opposite! I do recommend this dealership overall. ASK FOR TROY ! read more

Gillman Honda San Antonio - Me with my 2022 Honda Civic sport! - Car Dealers Near Me - Selma, Texas

I purchased a used vehicle on Saturday from this dealership and by Monday the starter had gone out. I called and spoke to Adrian Garcia and he said he would take care of it, I was like okay that's great CS. BUT Tuesday morning I get a call from my sales lady Carol and she tells me it will be $2,100.00 to change out the starter. RIDICULOUS!!! Being only 2 days from date of purchase why can't the dealership make good on its product?? I asked for a refund (as it states on their website) and they said no because they don't do that, they could only put that money towards another car or I could pay half to get it fixed. (mind you, if I'm already having this issue from what was SUPPOSEDLY an inspected vehicle I'm damn sure not buying another vehicle from them and having another issue!) Here is their used car guarantee DIRECTLY from their website!! 2. RELIABILITY INSPECTION Our award-winning, factory-trained technicians perform a meticulous 150- point reliability inspection on every vehicle backed by the Gillman Pre-Owned Promise. Your salesperson will be pleased to review the vehicle's latest service records with you. 3. MONEY BACK GUARANTEE We've been selling vehicles for over 70 years and we want to make sure you are totally satisfied with the car or truck you buy. If you determine it's not the vehicle for you, just bring it back in the purchase condition within two days or 200 miles. It's all part of our Happy-Driving Guarantee. Your salesperson has all the details. NEVER AGAIN WILL GILLMAN HONDA HAVE MY BUSINESS OR MY KIDS BUSINESS! HORRIBLE CUSTOMER SEEVICE! DEALERSHIP DOES NOT STAND BY THIER MOTO! WORST EXPERIENCE EVER FROM A SALES TEAM AND ITS MANAGEMENT! read more

Very scrupulous- if you are aged adult or female -- the service and parts departments will force you to purchase warrantied parts due to failure to ensure proper information and dismiss due to lack of knowledge- then your screwed out of big $$$$$ If I could THEY WOULD GET ZEROOOOOO STARS!! read more

Jorge A. was extremely helpful and patient with me when shopping for a used car. I had been in the market for quite some time and although we had some disagreements we eventually came to a compromise. I am very happy with my purchase and appreciate Jorge A. for responding to me quickly and conveniently (through text messages). I did not feel pressured to buy anything and he reassured me he was helping me as much as he could. I felt comfortable talking to Jorge A. and know that he was being honest. I highly recommend contacting Jorge A. for any car you're looking to purchase. Thank you Jorge A.! read more

Gillman Honda San Antonio - Car Dealers Near Me - Selma, Texas

Came here first thing in the am for service, everything was great until I got locked in the Bathroom stall with NO TOILET PAPER!!! 9:23 am and no way they should be out of toilet paper, it's not busy here!!!! I've been here since 7am for service. Called Gillmans operator to get me a manager but none answered phone thier phone. I had to call the operator back and have her arrange for toilet paper to be delivered to my sta read more

Gillman Honda San Antonio - Lack of toilet paper - Car Dealers Near Me - Selma, Texas

This place is the absolute WORST place you could ever purchase a vehicle from! Please do not waste your time, money or breath on these people! They sold me a 2022 CRV knowing full and well there are issues with the the sensors on the vehicle. The front sensors don't work and the car constantly beeps due to the part being broken. There resolution??? They tried and upswell me into a different Honda! But wait it gets worse... they tacked on over $8,000 in hidden charges and withheld warranty options. I was told I had two options... 1. A package with GAP insurance 2. A package without GAP insurance There was so discussion of options, there was no explanation of why my vehicle was getting 8k tacked on. When I went in to try and resolve the issue I was "waited out" for over four hours! These people are absolute snakes, they prey on women, single mothers, and individuals trusting that they can put good faith into another human! Please if you are a women in the market for a vehicle, a single mother looking for a vehicle, or just want a vehicle PLEASE DO NOT TRUST GILMAN HONDA!! read more

I went in knowing what I wanted. Sent a picture of 3 different cars. So that when I went in, they did not have to pull them up, they will be ready and waiting for me. Well Monty was awesome. I would have to say she was honest and knows her cars! She has been there over 10 years and she has awards sitting on her her desk to prove it. She preset all my radio station, door locks remote start and other items she knew I'd want. Thank you! Couldn't have asked for a better experience. Thank you Mario, email addresses was written wrong (my fault) so I wasn't able to give her a survey. So I wanted to get her name out there and let everyone know how happy I am!!! read more

Gillman Honda San Antonio - 2020 Honda Accord - Car Dealers Near Me - Selma, Texas

So I posted a previous review which I've since removed as that first review was done before I had a chance to simmer. The guys here at Gillman have been great and went above and beyond to make the experience with them great. I still stand by the accessories review but the sales and service team have been nothing but accommodating. I'd recommend them when looking for a new vehicle. read more

Monty Laguna was very patient and responsive. I had an appt with someone named Tim that never came to greet me (& i was there 4 hours total) Monty is super knowledgeable on all types of cars Ended up purchasing a car from her that day.. communication was very good.. not sure if Tim really exists. read more

Gillman Honda San Antonio - Car Dealers Near Me - Selma, Texas

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I went to check out a car, a $30k Civic. My interest was high and, based on features, design, and interior layout, I could seriously consider buying it. Just needed to drive it. Sorry, no can do. This car is too special to be test driven. This is not a special edition. It's not even the highest trim civic. No problem to drive the $50K pilot that I don't want but not a $30k civic I would seriously consider buying. I am left to assume there is some glaring flaw in the car that they don't want exposed during a test drive. In my experience buying a car you haven't driven is painfully stupid. This rating is 1 star because this seems to suggest a deception of some kind. To clarify; I am not an 18 year old looking to joyride a Civic Si. I am a 60y/o man with good credit. It's just a Civic folks, not a Lambo! read more

Excellent customer service at Gilman Honda with Mr. H and AG! Got my Odessey finally :)

Gillman posted an ad for a Honda Crossfire. They said it was in great condition with less than 100K miles. The ad photos showed one little scratch on the rear bumper. I told them I was coming from Austin and had to get a ride there somehow and wanted to make sure the car was as they said it was. They assured me it was in good condition with only some slight wear to the driver's seat, which wasn't a big deal. When I finally arrived after some hours of finding a ride to SA, I found the car had two bullet holes in the doors that looked as if it were patched by some idiot with superglue. Plus, the weather stripping on the front windshield was easily pulled away from the window. The back hatch had paint chipping off like it had been damaged and repaired by a bum down the street. And the back bumper wasn't just scratched as per their photo, but was crushed in from an accident. These guys purposely lied and didn't show any photos of the obvious damage to this car. I will NEVER trust this dealership for any kind of a deal. These guys are what USED CAR DEALERS are known for -- shady, sloppy, misleading, won't-look-you-in-the-eye crooks. read more

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Looking at a new Honda CRV, was damaged, dealer said they would not fix the dent, nor give a discount for the damage on this new vehicle. Then they add $10,000 to the sticker price. Being a previous customer means nothing to this management. they are definitely teaching their salesman to be cut through, he didn't even blink when he started playing the paper shuffle game. Will never ever buy from this company. read more

I purchased a vehicle from Troy, he was very professional, very knowledgeable and patient. I had a great experience and highly recommend this dealership. I will send all my family and friends to Troy from now on. read more

Don't do business with these people. Made us jump through hoops after crossing a river while falling out of an airplane just to buy out our lease. Then. To add insult to injury. As if we are just plum dumb. We were redirected to a dealer (for a document to be filled out. Rather than, I don't know, email of fax like the rest of the modern world uses) only for them to try and tell us it would be $3000 for them to fill out the paperwork. This is not a joke. This is not hyperbole. This happened to me no more than 20 minutes ago. Way to be on the up and up Honda. Gotta love it. read more

This review is for the Parts Department not the whole dealership. The wife's key to her CR-V fell apart in her hand (she says she didn't drop it). Evidently it is a thing we found out. The electronic chip in the key is needed to start the car, but since the key was in pieces we couldn't even start the car. Not Good. Unfortunately I don't have the name of the young man that helped us out. He got with us promptly after a phone call he was on. Showed him our issue and he pulled out a bag of key parts. He takes our key parts and starts mixing and matching parts and finally pieces together a whole key that works. Best thing is he didn't charge us. FYI a new key is around 200$ so he saved us $$. The key did not even have to be reprogrammed since we still had the same electronics in the new key or cut a new key stem. Great to have such kind a generous service. read more

Tariq Kassam and Adrian Garcia did an amazing job for my Wife and I. Tariq definitely went above and beyond.

Well after we agreed on the out the door price I was taken into the finance room. Their systems were down so there was a mess of papers and the guy did not seem in the mood to explain anything. Come to find out they tacked on about $3k in other prices that we did not agree on. I'm so sick of sleazy car salesmen. I'll never go back. read more

Horrible customer service. I picked up my car after having about $500 in service done and asked if they could wash my car. The guy told me it wasn't his problem, that he was just a cashier and that it wasn't a given that they should wash my car and he just wanted to end the day and get home to his family. He could have just apologized but he decided to be rude instead. Well, guess that means that I won't be purchasing another car from Gillman Honda. read more

Just bought a new Pilot in December. Troy is the best salesman you'll find! Great deals and great customer service! read more

Gillman Honda San Antonio - 2021 Honda Pilot Touring - Car Dealers Near Me - Selma, Texas

This place needs To train some of their salesman. I won't say names but this salesman was very rude kind of had a don't waste my time if you aren't going to buy attitude, even though I had full intentions of buying a vehicle/ they gave me a quote on my car and being the sleazy type, offered 8000 way less than the blue book value. He claimed because it has scratch. I wasn't interested so he put the price up to 10,000 and said he can call the guy from Toyota to see if he can get me more. What a joke and a dishonest way to do business! The whole time he was being rude with his attitude So much so that me and my wife did not want to buy a car from him even if we loved it! So what I did was go to another dealership got offered 14,500 at shift and purchased my new vehicle in full. I'm not sure if he assumed that I didn't have money and I'm OK with him thinking that because I wanna be treated fairly. I had another guy there who seemed nice it was just this guy. Regardless I have a new Honda Odyssey! I'd recommend being careful when getting car quotes here. They'll try their best to scam you. Don't let them make you feel not valuable either walk out and take your business anywhere else. read more

My family and I are loyal customers to Gillman Honda. We have bought at least 4 cars from this location. Specifically, a Honda CR-V and Accords. This dealership always gives us the best deals and great customer service. We regularly work with Jaime whenever we have questions or when we're looking to purchase another vehicle. He is charismatic and always helpful. Thanks Gillman Honda! - The Edwards Family read more