I've been coming here to get my hair highlighted for several years now, and they completely live up…read moreto their near perfect 5 star reputation. They use high-quality products that never leave my hair feeling dry or fried. What I appreciate most is the honesty. My colorist is super straightforward and realistic from the start about what is actually attainable for my hair. Plus, she generously teaches me how to maintain the color at home so I don't have to spend a fortune visiting her as often. Honestly, I still get compliments on my highlights even 6 months afterwards! You can tell they put their clients first, not just the payout. Insider Tip: They are rightfully very busy! They do welcome walk-ins, but it's definitely not guaranteed. Do yourself a favor and book an appointment in advance. Honor your appointment time or else you might need to get back in the queue.

My experience here was very disappointing. The staff seemed rude and unprofessional, and I felt…read morethey lacked basic customer service skills. I used to visit this salon when Kim worked here, and she was always friendly, welcoming, and did a great job cutting my hair. Unfortunately, my recent experience was completely different. This time, I wasn't able to make an appointment in advance, so I walked in. A hairstylist asked whether I had an appointment or was a walk-in. When I told her I was a walk-in, she abruptly told me they couldn't accommodate me. What bothered me was not that they were unable to take me, but the way it was communicated. She didn't ask what service I needed, offer any alternatives, or suggest making an appointment for another day. The salon normally closes at 7:00 PM, and it appeared there was still time before closing, so I was left wondering why I couldn't be helped. I used to bring my kids here for haircuts, and the atmosphere was never like this before. Sadly, this experience left me feeling that the staff does not value or know how to treat customers respectfully. Based on this visit, I am very disappointed and will think twice before returning.

I love coming here! Please go to Laxmi. She's honestly the sweetest person you'll meet there and of…read morecourse along with the other crew. I would keep coming back here!

My go to place for eyebrows. The staff is very friendly and the service is top notch.read more

Vicky is incredibly talented and knowledgeable! Scheduling was super easy and done through text…read more When I came in for my haircut, she asked all the right questions to make sure she fully understood what I wanted. She took her time, paid great attention to detail, and the result turned out amazing. I asked for a U-shaped cut with long layers and long curtain bangs with face framing, and she did it perfectly! She was also very friendly and easy to talk to, which made the whole experience even better. I asked her about hair coloring as well, and she took the time to answer all my questions and gave recommendations based on my hair. Overall, it was an amazing experience, and I'm already planning to book my hair color appointment with her!

I've been Vicky's loyal customer for 5 years because her work is the best!! I love the results and…read moreshe only asks me to see her every 6 months. The signature sun kissed style looks very natural when it's growing out, it doesn't need very much maintenance. As a bonus, she is fun to talk to. :) To make an appointment, just send her a text and she will send you her availability.

Sandy did a great job and she was so nice! This place was nearby so I decided to try it out, went…read morearound closing time and it was very chill. This was the first time I got asked about an inspo pic which was nice! I got my bangs trimmed, hair layered and thinned out and it turned out great! She styled it afterwards and gave me tips for my hair and I looked so cute!! Will definitely come again. also: Don't go when you're hungry cause you can smell all the delicious food from the restaurant nearby lol.

I love Alisa!! I have been getting my haircuts from her for the past couple years and I love it…read moreevery time. Somehow her cuts always come out perfect and catered to my hair texture. She always styles it beautifully to where I can never replicate it on my own, but it's okay because I hardly style my hair at home anyways and it still looks gorgeous! Alisa is very skilled at hush cuts, which is my style of choice. Would definitely recommend to anyone looking for asian specific haircuts or inspired. The space is always clean and pleasant to be in while getting your haircut. She is always super friendly as well! The pictures I have included are all taken right after my appointment and are over the course of 3 different appointments for consistency sake!

Got my hair colored with Vanessa and she was able to do exactly what I asked for! She helped me…read morecustomize the best color to suit my skin tone and was very helpful in the color choosing process. She also cut my hair and did an amazing job in the style to suit my face and new hair color. She made sure to ask if everything was how I wanted and overall great experience!

Vanessa did an amazing job on my haircut! I wanted voluminous layers without losing length, and she…read morenailed it. My hair feels lighter, has great movement, and still keeps the length I love. Definitely recommend her to anyone! :)

｡ for a service from cindy, the owner ｡…read more I came all the way from sf early morning because ivory salon does it right! and I love coming here too bc the plaza and actual salon are super aesthetic and clean. I got a hojicha at haiku tea house next door (stronger flavor than the viral tadaima and knb in sf btw)~ I was greeted by a girly at the desk and didn't wait too long to be serviced and welcomed in by cindy. I liked the results from my first blonding appt so I had to return for a touch up! the ambiance was exquisite and relaxing. we caught up as chill r&b played in the background. I appreciate how cindy is very kind and educative, she will explain the haircare details and her process, and will make sure you understand too. they use high quality products and tools on your hair. she keeps your needs and hair type in mind, as well as the vitality and longevity of bleached hair. she took her time throughout the service and was mindful and acknowledging. cindy takes pride in her work and I really do think she backs it up with her experience and results. her blending technique and attention to detail for dark asian hair is excellent. I left the salon feeling happy and glammed up! + their location in sj creates a local and cozy hometown feel. every time I come I love making a day out of it. we went from 9:30 am to 2 pm so there was plenty of time to explore or to commute back home :) I'm excited to continue this blonding journey with ivory salon. xx

I booked an appointment with Cindy about a month in advance after seeing great reviews and that she…read morespecializes in blonde transformations. I'm very picky with my hair and have been blonde for over a decade, so finding a reliable stylist in the Bay after moving from OC was important to me. Unfortunately, the scheduling process was frustrating. The website was confusing if you don't know the exact service names and kept logging me out, so I had to restart multiple times. Communication was also difficult,I had to follow up more than once and even call just to confirm my appointment. The day before, I was told Cindy had an emergency and needed to reschedule. I understand things happen, but I had seen similar reviews mentioning cancellations. We rescheduled, but I ended up getting sick and had to cancel. Getting my deposit back required multiple follow-ups, and I was initially refunded the wrong amount, which I had to correct. They were really apologetic which I appreciated. I can't speak to the actual quality of the hair services, but from a scheduling and communication standpoint, it was a hassle. Since I know I'll need consistent, ongoing appointments as a blonde, I'm really looking for somewhere with easy, reliable booking. Unfortunately, this experience felt too difficult, so I'll keep looking for other options!

No doubt. Staffs are friendly and welcoming here. Parking lot was easy to get in and out on weekday…read morelunch hours. Straightforward and easy to work. Tell them what you want and they will deliver results. The short hair ladies are experienced and passionate. They can be very chatty too. I had my simple woman haircut with small side layers for $30 today. It felt so simple and it didn't take too long to cut off 4-5 inches of my hair. They do accept Visa credit cards. Price range depends on length of hair and style desired. You can always ask in advance. This place isn't fancy either, but it's well maintained by the ladies working here. Not much happens in this quiet part of town in Milpitas. I'll be back next time. Good experience so far. I like my new haircut. Fully satisfied. $16-$45 range. No lines today. Nice.

Walk in for men's haircut welcome...ladies, make sure u make appointments cause it can be a bit of…read morea wait...great friendly service at reasonable price...

I'd like to thank Susan and Minh for doing such a great job taking control of the situation when my…read more3 year old toddler son was cranky and agitated about getting his haircut. It was a group effort and they each played their part in calming my son to the point where he was comfortable. After a few mins of playing with him and entertaining him with a toy and lollipop, my son began to trust them. Susan did a wonderful job cutting his hair perfectly while I was carrying my son. She got all the angles and made sure everything was straight and shaped to our liking. His haircut came out perfect! We can't wait to come back again. The team here is amazing and professional. If you're having trouble with getting a haircut for your toddler and need some support and guidance, I highly recommend coming here. Ask for either Susan or Minh! You'll be in great hands.

Great place and straight forward I would even say it has one…read moreof the best prices in terms of cost across all haircut joints

Short version: Maria is THE absolute best. Don't waste anymore of your time researching someone to…read moredo your hair and/or makeup for any big day. She is the sweetest, most talented, and beyond fairly priced person you could ever hope to find. The longer version: I really can't say enough about Maria and her team. She is SO communicative, SO kind, caring, friendly, hard working, and amazing at what she does. She will work relentlessly to make sure that you are happy with her work. I can truly say that I've never felt more beautiful than I did on my wedding day and it was all thanks to her. I can't count all of the compliments I received and she was honestly one of the best parts of my entire wedding. Stop researching and contact her right now! You can thank me later.

Maria is a wonderful, warm and beautiful person. She made me feel at ease and is highly skilled…read more I really felt I was in great hands. She really did an excellent job. I am impressed by her and she is so so sweet. I am posting pics as promised. Thanks Maria, go to her and you will be impressed yourself. I had both hair and makeup done by her for a business photo.

Ann was quick, responsive, accommodating and professional! I…read morereached out to her because my best friend used her services for her wedding, which I was also part of in the bridal party, and knew her work was the real deal. We discussed the date, time and budget and she was quick to provide me with a quote and service detail. I personally didn't get the chance and time to go in for a trial, but I trusted Ann with the process and I've seen her work personally and had her services before. She was accommodating with the amount of space I had at my home and the amount of people her team had to work with in the limited time. My bridal party and mothers love the services and everyone looked beautiful the day of my wedding. It is really great to find good priced services (esp. since wedding are super expensive already) and has a whole team to assist a bridal party. Thank you Ann and your amazing team!

Jennifer Vo is amazing! She is so kind and a pleasure to work with. She is always willing to answer…read moreany questions you may have and responds promptly, which was super helpful during the wedding planning process. I did a total of three hair and makeup sessions with her (two engagement photoshoots and my wedding day). Each time, both my hair and makeup held up well for the entire day. I cried at the end of the night on my wedding day and received comments at how impressive it was that my makeup didn't run On wedding day, Jennifer and her team helped make the morning run so smoothly with their timeliness and efficiency, which I truly appreciated! My mom and bridesmaids really enjoyed their experiences, and of course I did too!