Great experience getting a chip repaired. Easy to schedule and complete at a good priceread more

True Shield Auto Glass showed up at my house on time and was very quick, worked efficiently, and…read moreleft no debris behind. The price was exactly what was quote through Yelp and there was no up charging. Before leaving the care of the window was explained to me in detail. Should I ever need have a window/glass replacement need I will certainly call True Shield AutoGlass.

Fast response and fair pricing. Will come to your address…read more Friendly service and quick install (20/30 mins). Highly recommended!

Reza was clear with the whole process. When he said no warrant that should have been the red flag,…read morebut I didn't think it would be an issue. PLEASE MAKE SURE THERES A WARRANT BEFORE ANY WORK GETS DONE ON YOUR CAR. He applied my rear windshield and it looked good and he even said it was good. I paid the guy and a 3 hours later I come back the car is just caved in. It wasn't a robbery because who tries rob a car through the back. I also doubt anything hit it because the only above my car was a little tree. Anyways I called the guy back as soon as it happened and he said that maybe something feel on or it was robbed but I looked everywhere nothing feel on it. He reminded me that there was no warranty for it so I knew that I wasn't getting my money back. I think it was faulty glass personally. $500 down the drain I suggest you take your chances with a place that has a warrant for their work.

I contacted them through yelp and they quoted a very reasonable price for replacing a…read morechipped/cracked windshield. Contacted them on a Saturday night and they scheduled me in for service on the following Monday. Very professional and very responsive.

Such a great experience with this company. They arrived early in the day which was perfect for my…read moreschedule and were extremely professional. If you want a company that pays attention to detail, are thoughtful, considerate, and prompt: these are your guys.

I had a good experience with this company My car looks great!!! Anthony was particularly kind and…read morepatient

I contacted Anthony near the end of December. I explained that I had encountered two issues that I…read moreneeded him to take a look at. A year before, I brought my Camry to him after an accident. Based on the time of this current visit, the car was still under warranty. We set up a time for me to come by and he would take at the issues. After inspecting the car, he agreed that should be taken care of but also found another issue. He would order the parts and give me a call to set-up a time to have the issues resolved. He assured me that I could wait as it wouldn't take very long. Just into the new year, I received a call from Ilyiana to inform me that the parts were in and Anthony was ready to resolve the issues. We setup a time for me to bring the car in. When I arrived, Anthony greeted me, took the key to the car and went to have the repairs taken care of. True to his word, I was there for maybe 30 minutes or so, Anthony let me know that the car was ready. And, there was no charge! That was music to my ears. So, to be clear, the issues were: misalignment with the front on the driver's side and the trunk was opening faster than usual. What Anthony discovered was that there was a strut that had burst and was supposed to slow down the opening of the trunk. After repairing the trunk, the gentleman who worked on it, told me that this might be an ongoing issue but recommended that I should be there to gently open the trunk as opposed to using the remote afar off. Thank you Anthony for making me a very satisfied customer!

On Wednesday, I called Chapin-Dany to get a replacement windshield for my Jeep Cherokee. Dany got…read moreback to me within 24 hours with my options and a quote. I was very pleased with the pricing and scheduled the service for today, Saturday morning. The installer arrived on time and got the job done efficiently. This is my third time using Chapin, and I have never been disappointed with their service. I highly recommend Chapin!

The Business Manger (Danny) freaked out since I didn't agree with them on issues they had. See…read moreresponse below. Do you really want service from anyone who reacts this way if an issue occurs on a job they haven't even been selected for? The response speaks for itself. Look at the other one star reviews, you'll find this isn't a one off.

I think the quality of the service is very good. It is hard to know with body work,. but after a…read morefew weeks, we haven't identified any problems and they provided a lifetime warranty to provide some confidence. Communication could have been better. There is a site listed in Bethesda but what they don't tell you is if you drop your car there, it will need to be taken to Gaithersburg for the work -- dropping in Bethesda they said would therefore add 2 days (one day on each end for delivery) to the service window. So I took it to Gaithersburg. They initially estimated 6 business days. Then they found a small additional amount of work which seemed to extend it to nearly double that, which was very bizarre. They did get it done a couple of days earlier than that which was great. Easy to work with though and they managed costs directly with insurance.

Installed my front grill incorrectly after having front end damage fixed. This caused problems…read morewith brake assist sensors, after receiving the car back 3 times without the sensor issue being fixed had to take it to the dealership to have them fix it.

I noticed I had a few chips in my windshield and googled Windshield Repair.......Initially Safelite…read morecame up......I ended up looking further and found The Windshield Repairman and decided to go with him based on the reviews. What a great decision that was. Alan was kind, asked to see pictures of the damaged area and gave me a quote far below Safelite. He came the next day and fixed it all and gave me a full guarantee for the work. I HIGHLY RECOMMEND HIM. He is very professional, explained what he was doing and my windshield looks amazing. Thank you Alan!!!!!

I was referred by my car dealership when I got a chip in my windshield. When I called to inquire…read moreabout his services, Alan called back asking about the issues with my windshield. He was informative and polite. He was very communicative through the scheduling process and even called me the day before confirming my appointment time. Alan comes right to your home and completes the work in 20 minutes! I was so impressive with his experience, professionalism, and dedication to his craft. I would highly recommend Alan and the Windshield Repairman! Thank you, Alan!

The owner is great, super friendly and very straightforward about the cost of stuff. He will only…read morerepair what is necessary and will let you know before he does anything. I had a great experience with them.

My husband and I had this place recommended and we can say for sure they are great at what they do…read more We are very please with the work done on our breaks and the service we were provided. We highly recommend for any auto work needed. We are definitely going back!!!!

This location seems to have a bunch of inexperienced installers. The job they did on the 2006…read moreLincoln Town Car was so bad, I'm not even going back to them for repairs on what they did. I would rather spend the money to have someone fix it correctly. While I was waiting, a lady came in and complained that it was her 3rd return visit because they had not properly fixed her windshield. Then a man came complaining that his new windshield was cracked when he picked up the car. I would recommend against using this location.

This was my first time using a windshield repair service, and I chose Safelite after seeing their…read morecommercials frequently on TV. I recently got a chip in my windshield while driving on the dusty roads of I-495 near Silver Spring, Maryland, and knew I needed to get it fixed. Scheduling the appointment online was quick and easy, and the verification process with my insurance provider, Progressive, went smoothly, because my windshield damage was a small chip it did not require a full windshield replacement it was zero cost out of pocket and 100% covered by Progressive. Safelite was professional and punctual, and the technician who came out was both friendly and knowledgeable. The entire repair process was seamless and hassle-free. I'm very satisfied with the service and would definitely recommend Safelite to anyone in need of windshield repair.

DO NOT USE THESE SCAMMERS! They replaced my windshield after scraping up and tearing the headliner…read morethen refused to fix it properly. The worst part is that the windshield now leaks like crazy and they have fallen off the face of the earth. I've left several voice mails and they refuse to return the call. They also bent the windshield wiper arm and I had to pay the dealer $300 to replace it. I believe they have dropped out of business but if not, DON'T USE THEM!

The worst job ever! The technician scraped the glue off the glass to remove the windshield and in…read moredoing so, scraped up the inside of the headliner so badly it can't be fixed without replacing the whole thing. Then, when I went through a car wash, it leaked like crazy across the top and at the place where the rear view mirror is attached. They refuse to take my call or call me back. My car is being badly damaged because of their terrible work. I have to pay for a replacement at $600. And they had the nerve to ask me for a tip! DON'T USE!!