I requested a free quote on my cracked windshield. Reza replied to my request communicating with me…read morevia his iPhone to mine iPhone. He gave me the two options I requested either paying out of pocket -or using my car insurance and just paying my car deductible and my car insurance pays the remaining balance of everything that is involved. He stated my car insurance with State Farm is amazing as he seen other customers with higher deductible than $200. Reza took the time and efforts to researched based on his inquiries for my insurance policy number and we had a 3 way conference call with State Farm to file my new claim for this unexpected cracked windshield cause by last October 20, 2025 from our stormy windy weather which a tree branch fell on my windshield overnight when I discovered this the next morning commuting to my seasonal job. After Reza gathered all his paperwork and figured out the cost to me was broken down as total amount windshield, labor, and fixing the camera calibrations come out to $1,173. I pay $200 State Farm car Insurance pays about $973 Reza even volunteered to offer me an additional $50 discount. Therefore, my deductible decrease from $200 to $150 which is amazing and affordable. I shopped around with 10 other companies and prices are extremely higher as Reza's rivals only provided the customer's free quote w/out insurance and not including the ****fixing the camera calibrations*** which were extra fees. Overall, I've been in communication with Reza, the Proprietor of Auto Glass Experts. He said my windshield glass was ordered this morning and he will circle back tomorrow 2.4.26 on the status. I volunteer to give him an exceptional write review based on my customer experience here. Auto Glass Experts met up to their outstanding customer service satisfying my request, quality, and value so I don't break my bank account. Reza help me resolved my windshield issue. Do shop around the DMV area other customers reading my review,cause I shopped around for you already. Just go to Reza/Auto Glass Experts. Reza is the best in the DMV area. He even accommodates based on your work schedule as he;s mobile to go to your home or office to complete the work task.

Fast response and fair pricing. Will come to your address…read more Friendly service and quick install (20/30 mins). Highly recommended!

I contacted them through yelp and they quoted a very reasonable price for replacing a…read morechipped/cracked windshield. Contacted them on a Saturday night and they scheduled me in for service on the following Monday. Very professional and very responsive.

Such a great experience with this company. They arrived early in the day which was perfect for my…read moreschedule and were extremely professional. If you want a company that pays attention to detail, are thoughtful, considerate, and prompt: these are your guys.

I was a little put off by this company. I do my best to support local businesses and when I called…read morethe "local" number, I was routed to a nationwide call center and notified that this call would be recorded. I continued on the call thinking that maybe they would be cheaper as they do more volume. I was wrong. They quoted me $308 to replace my windshield which was $90 more expensive than Safelight and WindshieldstoGo. While I did not use this company, the experience I did have in the short time of getting a quote was not positive at any point.

I had to get my windshield replaced and used Glass America…read more Everything went fine - no issues - on time - fair price (with no surprise fees, etc.) I would highly recommend them. Gaithersburg, MD.

I had a good experience with this company My car looks great!!! Anthony was particularly kind and…read morepatient

I contacted Anthony near the end of December. I explained that I had encountered two issues that I…read moreneeded him to take a look at. A year before, I brought my Camry to him after an accident. Based on the time of this current visit, the car was still under warranty. We set up a time for me to come by and he would take at the issues. After inspecting the car, he agreed that should be taken care of but also found another issue. He would order the parts and give me a call to set-up a time to have the issues resolved. He assured me that I could wait as it wouldn't take very long. Just into the new year, I received a call from Ilyiana to inform me that the parts were in and Anthony was ready to resolve the issues. We setup a time for me to bring the car in. When I arrived, Anthony greeted me, took the key to the car and went to have the repairs taken care of. True to his word, I was there for maybe 30 minutes or so, Anthony let me know that the car was ready. And, there was no charge! That was music to my ears. So, to be clear, the issues were: misalignment with the front on the driver's side and the trunk was opening faster than usual. What Anthony discovered was that there was a strut that had burst and was supposed to slow down the opening of the trunk. After repairing the trunk, the gentleman who worked on it, told me that this might be an ongoing issue but recommended that I should be there to gently open the trunk as opposed to using the remote afar off. Thank you Anthony for making me a very satisfied customer!

I can't speak highly enough about Chapin Auto Glass. Dany, the Service Manager, is the consummate…read moreprofessional and was so pleasant to work with. He carefully explained the process to me and outlined all my options, and kept me informed of the progress of my windshield replacement on the day it was completed (June 3rd, 2026). And their pricing is very fair especially for the excellent service they provide. I would not hesitate to use them again and to recommend them to anyone who needs auto glass repair services.

On Wednesday, I called Chapin-Dany to get a replacement windshield for my Jeep Cherokee. Dany got…read moreback to me within 24 hours with my options and a quote. I was very pleased with the pricing and scheduled the service for today, Saturday morning. The installer arrived on time and got the job done efficiently. This is my third time using Chapin, and I have never been disappointed with their service. I highly recommend Chapin!

Well, I returned 3 weeks later b/c someone tagged my brand new and newly painted bumper cover on my…read moreBMW. I called for an appointment, arrive and recieved a quote and time estimate. They completed it on time and are THEE freindliest group of individuals you would ever meet. They stuck to the quote so there were no hidden fees or tacked on charges. Kudos to Erik, again, for taking care of me. The bumper looks brand new, again. I can't give them enough accolades!

Was able to give a quote to a recent accident which I did not notice the damage until the next day…read more Frustrating that parking in a store's lot and get dinged rear quarter panel. They gave me a quote and was able to take me the next day. Super friendly, kept me advised of the progress and approximate delivery date. Matching the color exactly. These guys are professionals.

I noticed I had a few chips in my windshield and googled Windshield Repair.......Initially Safelite…read morecame up......I ended up looking further and found The Windshield Repairman and decided to go with him based on the reviews. What a great decision that was. Alan was kind, asked to see pictures of the damaged area and gave me a quote far below Safelite. He came the next day and fixed it all and gave me a full guarantee for the work. I HIGHLY RECOMMEND HIM. He is very professional, explained what he was doing and my windshield looks amazing. Thank you Alan!!!!!

I was referred by my car dealership when I got a chip in my windshield. When I called to inquire…read moreabout his services, Alan called back asking about the issues with my windshield. He was informative and polite. He was very communicative through the scheduling process and even called me the day before confirming my appointment time. Alan comes right to your home and completes the work in 20 minutes! I was so impressive with his experience, professionalism, and dedication to his craft. I would highly recommend Alan and the Windshield Repairman! Thank you, Alan!

Overall it was a very smooth experience. The staff were very friendly. They were able to complete…read morethe project quickly and efficiently. The front windshield was done for a reasonable price.

This location seems to have a bunch of inexperienced installers. The job they did on the 2006…read moreLincoln Town Car was so bad, I'm not even going back to them for repairs on what they did. I would rather spend the money to have someone fix it correctly. While I was waiting, a lady came in and complained that it was her 3rd return visit because they had not properly fixed her windshield. Then a man came complaining that his new windshield was cracked when he picked up the car. I would recommend against using this location.