Eugene was fast to respond and was able to fix a broken window on my car same day and at the best…read moreprice.

Quick and painless windshield replacement. The quality of work was good and they were pleasant from…read morebeginning to end.

Did a Yelp request for quotes early this morning and received a reply with a rough quote in…read moreminutes. Their shop wasn't even open yet. No other replys came in until much later, and no one else gave a quote, only asked questions. We sent our VIN# to Just Right for a final quote and made a same day appointment for them to come out between 11a-1p. Jed arrived about 11:30 and was finished by 12:30. He was both fast and efficient, definitely earned his pay with all the fiddle bits in the process which was fascinating to watch. Jed was also super friendly, yet wasted no time. Definitely bookmarking this business for the future. Absolutely recommend.

I cannot say enough great things about my experience with just right auto glass! I am thoroughly…read moresatisfied with my experience with Jed from the beginning to end of my interaction. Response time is in mere minutes and I was able to get my windshield replaced promptly and at the convenience of my chosen location. Thank you so much. I'll be recommending Just Right Auto Glass to everyone.

Routinely closes before posted hours. One of the installs was faulty, but they did replace it free…read moreof charge. Went there a full 20 min before closing to get a rock chip assessed but lights were off and doors locked. Employee sitting in idling car outside presumably waiting until posted closing time to vacate the premises didn't bother to say anything to me as I walked around the property looking for service. Covid is over guys, why don't you do your jobs.

WONDERFUL people to work with. They got me in and out within an hour and a half. Tabitha and the…read moreother girls ALL have great customer service. I would recommend this location in Auburn to everyone. If my family ever needs a new windshield, I defiantly will have them go here.

For years I didn't even know they were just down the hill from me. I've been going to Speedy Glass,…read moreSafelite or Novus all this time. I had Lucky Dog fill in a window ding. They were very professional, great communication, quick, and did a superb job! Done in 30 minutes. I highly recommend these guys for auto glass repair or replacement.

Two things ultimately lead me to a negative review, and I assure you, both are avoidable. 1) Did I…read moreget what I paid for. 2) Did the business make the situation right after the problem was brought to their attention. In this matter, the transaction should have been simple, I needed my windshield replaced. That means, I come in, you replace the windshield correctly and hopefully, I don't see you for a long while. None of that happened. Things did not start off well, but I will blame my insurance agent for 90% of the issue. I told them where I wanted to take my care, but they continued to push Safelite. They scheduled my service with Safelite and told me that the business I chose could have the claim transferred. When I came to Lucky Dog, they called the 3rd party State Farm uses and their computers were down and they advised they planned to be back online in less than 90 minutes. That meant Lucky Dog wasn't going to start service for 90 minutes despite me having an appointment. Not wanting to wait, I suggested they verify coverage with my agent despite already showing them my insurance card that denoted a $0 deductible. I felt challenged, like I wasn't being honest and what bothered me most is they told me service would take up to 3 hours. So why not start service and if there is any issue with payment, we work it out in the end. They refused to do so, so my service was delayed about an hour. Ok, not my business and I felt if Joe was being that thorough on payment, his people would be that thorough on installation. Service was complete and I left. I also noted I was not offered either of the two items they advertised with windshield replacement. It was a $25 refund or new wiper blades. Since I Just replaced the blades, I was going to request the $25 cash, but it wasn't offered. 2 days later, the rain began that lead to record flooding. I was driving and noticed I couldn't see. It was scary and dangerous, because visibility is the foundation for safe driving. I looked down and the wipers that are automated were in the auto mode. I turned them from auto to on and they began to work. Once home, I called Lucky Dog and scheduled to come back to have the system looked at. When I arrived there the following week, I asked for Joe, the owner, he was on the east cost according to staff. I also noticed a bubble where the windshield sensor was and I pointed that out to the tech. He drove the car, confirmed the auto wipers were not working and went to work. After about 90 minutes, he told me the system had been fixed and apologized the work wasn't done correctly the first time. Again, no offer for blade replacement or cash rebate was made. In the end, the work was not done correctly the first time. A serious safety issue was the result of it and none of the offers that came with service were offered and I had to take nearly 3 hours of my personal in pursuit or having them do what they failed to do on my original appointment. Lucky Dog got full payment, but did not provide the service or support I expected. And rather than take another 2 hours to drive back and talk to Joe, I felt my time would be better served leaving a detailed review. Mistakes happen, but as I say, the measure of a business is what they do when this transpires. I am not at all impressed with Lucky Dog and how this all shook out.

Great place the price is fair and the customer service was excellent and time efficient I've been…read moretaking my car there over 7 years never once was I disappointed therefore I recommend this place.

I wouldn't recommend to my car friends. Sketchy business…read morecouldn't explain estimate for work done. When confronted about work not being satisfied retaliated in an unprofessional way. WAS PAID! I guess what can I say work was done..... I would reach out to other places!!! Coming from a car guy.

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

Highly recommend NOVUS Glass of Redmond, they responded to my message on Yelp super fast and were…read morevery knowledgeable and helpful. They were clear about the info they needed, answered my many questions patiently, and gave me an estimate as soon as they could. They got me on the schedule very fast, and when I arrived to get the service done they were incredibly kind and welcoming. I needed my front windshield replaced and the camera recalibrated, and they got it done within an hour. They were so friendly and understanding and very capable and clear. Highly highly recommend!

Front window glass replacement on my 2010 MBZ ML350. Izzy was right on time with the new window…read more Mobile home service and installation was fast and professional and cost was reasonable in comparison to two other estimates. Window glass was high quality and service was the best. Totally satisfied.

I took a rock to my windshield yesterday We called Izzy's…read moreto get it fixed and he came this morning and fixed it in 10 minutes. So happy with his service!

I opted for them to come to my house to repair windshield. Service was quick and no issues with…read moreinstallation

If made an appt at 7am to have rear glass replaced after some road debris took it out…read more I arrived at 7. Door was locked. I walked around the side the building and one of the guys let me in and took my keycard. I was out by 8:45am which was great. My only issue was that they used a 3rd party glass that has some dark lines my oem glass didn't have. But that's on my insurance and not them.