Very busy place, still they got me in right away. Reasonable price, the service was great. I was…read morein and out of there within an hour.

These guys are awesome! We run a small body shop in Franklin. Premier Auto Glass are wonderful to…read morework with from the 1st phone call to the glass repair completed! They are extremely friendly and very accurate on their estimates and quotes. Super-efficient too! They will beat their competition in customer service and cleanliness after their work hands down! Thank you for all you do.

Great service and very reasonable price! My driver's door window fell into my door and needed to be…read morere-expoxied to the regulator which was done in both a very reasonable price and time.

Fast professional service. I'm very pleased. I just needed glass replacement and they did a great…read morejob.

I am so disappointed in your service. I am thinking about posting the damages. You did not finish…read morethe job. you left the cover off, latch broken and wires out. If someone doesn't repa my car soon, I will post the damages. I am waiting to hear from headquarters. I've emailed the company president I am so upset and we paid cash!!!

Excellent and prompt service with reasonable pricing. Omar did a great job of explaining the…read moreprocess and suggesting additional improvements.

Absolutely horrendous, I wish my job let me be this bad and stay employed. They broke the…read morereplacement windshield while installing and still charged me $1,000 for it. They said they'd order a new one, but never called back. I then had to call monthly for SIX MONTHS before they would even confirm the replacement was ordered and scheduled me for the installation.   When I got there for the (second) installation appointment at 8am, they said it'd be 3 hours. It's been 5 hours and I'm still waiting in the lobby. Could not imagine a worse experience.

I brought in the work truck in for a window replacement. I knew it was going to take a while,…read moreespecially because its the electrical sliding door inside of the truck that was getting replaced. After about a 2 hour wait, it was finished and it came out really good!

We had a small crack (approximately 1-2 cm) in our windshield that needed filling to keep it from…read morespreading. My wife looked at reviews on Google and found this establishment and saw that the pricing was quite reasonable. She contacted them to do the work. The bill was $85. The work, as you can see in the picture of the billing receipt we received, was guaranteed. The work did not hold, the crack spread, and we contacted the company for a refund. Up front, I will say we did receive our refund eventually. However, it was how it was handled, in part, that led to this low rating. Normally, I would not go out of my way to describe the situation in detail, but please see this as a kind of public service report. First, my wife texted the contact person to arrange for a refund. He was already gaslighting her that it wasn't his fault the work did not hold. His reply was curt. In my opinion, it was rude. But, he agreed to come see it. When he arrived, he was agitated enough that my wife asked me to accompany her with the person to our car. He was rather aggressive and rude to us both. When we reminded him of the guarentee listed on his website and the billing receipt, he became extremely agitated, stated that another hit caused the crack to expand and he did not think this was his responsibility to refund. We disagreed. He swore under his breath, pulled out his wallet and said he'd refund. However, he did not have the cash on him and hurriedly stated he'd mail us a check. We were not confident he would, but to his credit, he did. If this was the end of it, I would not bother to write this review. Maybe he had a bad day. We all lose our cool from time to time. It is the next action he took that led to this low rating. After his rude behavior, he was so flustered, he jammed his wallet back into his pocket, got into his car, and sped away at a dangerous rate of speed from our neighborhood. We have dozens of small children who walk and ride bikes and scooters. We have people with disabilities and older adults who don't move as quickly as they used to move. His driving was dangerous! I'm grateful nobody got hurt as he sped out of the neighborhood. It was a thoughtless, reckless, immature action that could have ended tragically. Certainly not worth $85. If I'd have known he would have done that, I would not have bothered with the refund! I'm just glad he mailed it and did not return to our neighborhood. I would not have wanted him endangering anyone I know with his demonstrated reckless. This review is for your consideration when hiring car windshield repair service. Post script: We had the windshield replaced at the nearby Safelite Repair in West Allis. Expensive service (safety system required recalibration), but consummate professionals.

Jim did a repair for me in October of 2021. Since the chip was not in my direct line of vision; I…read moredo not much care about the invisibility of the repair. I was inform before the work was begun that the repair would be visible. The chip was much less visible after the repair. Now a year later the repair is fine and I am still happy. I got a new chip in the windshield that started to spread. I texted Jim and he quoted me a price. He said he could come out the following morning and do the repair. He arrived exactly when he said he would did the repair. I was very pleased because with very cold weather imminent; one days wait would have allowed the crack to spread beyond the possibility of repair. He also repaired a chip on my wife's windshield for a reasonable price, since he was already at my home. I am very pleased with the service and will call in the future.

Great experience. Kudos to Corey. My problem was addressed promptly and properly. Korey did a…read moregreat job

Total 5-star satisfaction with Mander Collision & Glass. The body repair on my car was completed…read morequickly and done to perfection. The shop manager and his crew were a pleasure to work with. I'm happy to give them my highest recommendation. You won't be disappointed. Robert C 2018 Ford Escape

When Gerber worked on our car a few years ago, they did a GREAT job! However, our experience this…read morespring was very disappointing. The Gerber shop did not complete the work as discussed when we dropped the car off. When I picked the car up last night, I was told that the work was not completed as promised because "the employee who checked in your car no longer works here." Very disappointing.

I got my rear passenger door repaired by Gerber after an accident. After two weeks of repair, the…read morecar looks like it came off the lot, so the quality of work that was done to repair was super impressive, with no noted issues regarding door electronics. Rebecca and Vince were able to provide direct updates regarding repair of the vehicle and were flexible with my schedule for pick up. The Gerber team were able to monitor my car while I was away for work travel, which is super helpful to me. In terms of quality of work, not only did they take out the dented door and replace it with a new one, but they also repaired every warning light that was seen in my vehicle in addition to cleaning out the entire vehicle, which is above and beyond what I expected. I also didn't have to pay above my deductible when working with Gerber collision. They were able to work with my insurance company to address any supplemental issues, so the cost of repair was affordable. I'm grateful for their work and customer service to get my car repaired in an orderly manner.

I initially came to ask questions shortly before they closed on a Friday. They were kind and…read moreanswered all of my questions about tinting and the paint protection. They had an opening from a cancellation on Tuesday morning, so I took that opening, and I was able to drop my car off on Monday evening. There is a key lockbox, and the the exterior has cameras all around for security. They finished the work about 6 hours before the estimated time (I was told evening, and it was done about noon on Thursday). I picked up the car on Thursday evening when I was available with no problem. They were thorough with instructions to protect the work done. I highly recommend Blackout.

I can't believe I didn't write this review sooner! Blackout was recommended to me by a local car…read moredealership, and I'm so thankful for the referral! They helped me remove some overly dark side window tint from my used car purchase... they were friendly, thoroughly explained the options and process, were super fast with their work, and the price turned out less than I expected! Thank you!