Hours are incorrect. Don't drive all the way down here before calling and checking. The hours are…read morenot convenient for parents that have to work.

Updating previous review - hours have been updated, but how many working parents can get time off…read moreduring the day to get to the shop between 10-4. A Scout is Helpful, why not close one day during the week and open on a weekend day so parents an actually get to the shop.

Quick and efficient service. Easy in and out. (always a plus in the Bay Area)…read more The grandson wanted a new basketball. Off to Big 5. We were directed to the product as we entered the store. Good selection. Also easily found wiffle balls, another grandson "need."

This pole is on sale, and it is very affordable to buy! I like it a lot! I hope it can catch a lot…read moreof fish!

Been a while being in a tennis focused store, but brought me back to my childhood where there is…read moretennis stuff everywhere, not just a few racquets, or shoes, every wall is covered in Tennis/pickleball stuff. Very great customer service, I see why it almost 5 stars!! If you are new to tennis, start here, the knowledge is way better than what you can find online or at Big 5! I had a rep trying to explain what new racquet would best match my 15 year old tennis racquet!! haha. Demo program is like $15 and you can take out 2 racquets for 7 days, seems like a good deal!

Great friendly staff, willing to help and give suggestions. I went to get an estimate and ended up…read moreleaving my racquet for a re-string. I don't know what other shops are charging but Zalles pricing seemed reasonable.

Could not recommend more! I came here for my birthday with about 7 other people and we had a…read morewonderful sunny paddle! We were able to bring coolers and food along on the kayaks with us and the whole process of arriving and getting on the water was really smooth. BRING SOME HOT DOGS! GO GIANTS! The two young men who helped us board and disembark the kayaks were very nice and helpful. Definitely a San Francisco bucket list item that I was happy to check off with Dogpatch Paddle.

Amazing experience - we came here after a…read more Good: - Super patient staff and they explained all of the rules to us and also let us stay a few min longer in the hot sauna cold plunge - I loved going out on the kayaks, the place is beautiful on a summer afternoon - and our kayaks were all set up and ready for us when we got there - So convenient that there is a sauna cold plunge attached! We spent the hour after our kayak here - The place feels very much a community hub Bad: - A bit pricey for the kayaking - If you're a beginner, limited routes Overall would come again, the whole package experience was so good.

Customer service is the best. Owner is very helpful and…read morelets you take the time to browse and compare. Offers sharpening services and a wide variety of knives. I have ordered items not in the store and they ensured they got them to the store for me in a quick manner. Didn't sit in things for weeks and wait to call the distributor. Handled things immediately and quickly keeping me on track.

had knives sharpened here a few years ago and don't recall leaving a recommendation. they did a…read moregreat job on my German and Japanese knives! professional, informative, and prompt/ quick turnaround. highly recommend.

I was looking around for a place to buy a few items for my van when I came across Rennsafari. The…read moreowner Song was really great to work with and let me know when my items shipped and expected arrival dates. As soon as the items arrived I was able to meet and get them really quickly. Look forward to working with you again!

Best prices and amazing service! I ordered the Kuat Piston Pro rack and Song loaned me his…read morepersonal rack to use while I was waiting for the new one to be delivered. About 2 months into ownership, I needed to replace a component via warranty; again Song offered to loan me his rack while I waited for replacement parts to be delivered. Highly responsive, very flexible, and extremely helpful through purchase decision and post-purchase support. I highly recommend purchasing through Song and Rennsafari!

Tristan was so helpful. I was looking for fins and booties and a hood for a snorkeling trip. He…read morewas so patient and knowledgeable. Highly recommend this place.

Just received a prescription mask that was made and shipped to SF in under 72 hours!…read more and I could not be happier Dexter is amazing and walked me though the whole process after calling and seeing if there was a chance to get a new mask before my trip next week It's rare you get good customer service these days and it's even more rare for "great" I can definitely recommend this place! Thanks again Dexter

We took a Class 3 day trip on the South Fork of the American last week. Everything was…read moreprofessionally done and went smoothly. Our equipment was in excellent shape. Our guide was experienced, patient and knew the river well. He took good care of my 10 year old granddaughter, who was a first-timer. This is a quality outfit. I recommend them without reservation. Of note: the South Fork has become a bit crowded with rafts. I'll be trying a different river next time.

Markus and Michael S. were awesome! Markus was the tour guide on our boat. My sister booked a trip…read morewhile I was in town visiting! I had an absolute blast! We had great conversation the entire trip and I truly enjoyed his story! He listened to our stories and we had an amazing trip! Thank you so much for the adventure and positive outlook on life!

Today I gave this Zumiez another shot, since there aren't many stores that carry this style of…read moreclothing...and I'm so glad I did. The store has always had a solid selection, but they've made a complete 180 in terms of customer service. Upon entry, I was immediately greeted by Carlos, who had a genuinely upbeat and welcoming attitude. He asked if we needed help and, when he found out we were shopping for clothes, he casually explained a great in-store promotion on pants and shirts from specific brands. It was actually a perfect fit for what we were looking for and really helpful to know. He let us know he was around if we had any questions, without being pushy. Later, while browsing shirts in the back, I was approached by the store manager, Nat. She was incredibly friendly, fun, and easy to talk to. She helped me navigate the massive selection and pinpoint exactly the style I'd been struggling to find elsewhere. Even though the shirts I chose didn't qualify for the promotion, I still had to have them, they were exactly my son's style. As we explored more, we came across some awesome studded belts and even a classic FSAS belt buckle. I ended up spending way more than I expected -- because I genuinely wanted it all. But I also saved around $50 thanks to the in-store discounts which really made the value increase. If it weren't for Nat and Carlos' top-tier service, I probably wouldn't have found what I was looking for so easily -- and I certainly wouldn't have walked out with as much as I did. Thanks for making this store awesome again. Now all you need is the couch with the Xbox playing Tony Hawk's Pro Skater -- so the next generation can chill like we did back in 2005.

Go ask for Carlos. He's the man. I was in a pinch and it was closing time. He stayed late for me…read moreand helped me get exactly what I needed. He absolutely made my night. Promote this guy!!

I stopped by this store while visiting the Japanese supermarket next door, and I'm so glad I did! I…read morerecently started a new job where I walk over 15,000 steps a day, and my lower back and knees were starting to hurt. Kyle greeted me right away, listened to my needs, and patiently helped me try several HOKA models. He explained the differences between each pair without any pressure and made sure I found the right fit. I ended up buying the HOKA Bondi 9 Wide, and it feels amazing. He also told me they have a foot-scanning machine and more professional insoles available. I didn't try them this time, but I would definitely like to come back and try them next time. I could have bought the same shoes at REI or Sports Basement with my member discount, but I chose to buy them here because the service was so professional, patient, and thoughtful. Good service like this is worth supporting. If you're looking for knowledgeable, friendly service and the right pair of shoes, I highly recommend this store. Thanks again, Kyle!

Bought some Hoka Clifton 10 shoes…read more It's a good store for regular shoes. However, for running shoes, they will not measure both feet or check your running gait.