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Ask the Community - Glass Smith

Window Replacement Center

Window Replacement Center

(83 reviews)

Parkside

I remodeled my house in 2009 and had Marvin Windows installed at the back of the house, however I…read moredid not replace the windows in the front of the house as they were newer. In 2025, we decided to replace all the windows and the front door in the front of the house and wanted Marvin windows to match the front of the house. There are many window replacement companies out there that will build and install windows for you. However, we specifically wanted Marvin windows and we wanted to upgrade to the higher end Marvin windows as we had installed them in the back. Mark (the estimator) was very responsive and came out to measure and give us an estimate. We signed the contract and he said that we could expect installation in 3 months. Well, 3 months came and went and it seems our custom made windows from Marvin had some manufacturing issue and were delayed. Ok, so instead of a September installation, we were now we are expecting a December installation. It wasn't a big deal except that I had to restore my living room for Thanksgiving. This delay wasn't Window replacement Center issue, it was an issue with the Marvin manufacturing process. So, why am I giving a 5 star review. The installation was great. Oleg (sp?) was the lead installer and he did a wonderful job. My husband (a real DYI person and a perfectionist) even said that the workmanship was perfect. See attached pictures. They were here multiple days and left the rooms cleaner than when they started. Not a speck of dirt or dust was left. So, they only do new window replacement/installation. Meaning if you want a window where a wall exist, they don't do that. They don't fix existing windows (broken glass, old hardware). Mark did walk my husband through how to get a replacement part on another window were the hardware was rusted. They also don't do painting. You need to either paint it yourself on the inside or hire a painter to do this. Also, most of the installers speak very little English. We didn't find that to be an issue. If I had a question that they couldn't answer, they called Mark right away and we were able to work it out. The installers all came on time and there was even a day that I said they had to be done by 5 as we had a dinner engagement and they left when I wanted. Overall, this was a really good experience and I would hire them again to install any windows.

Amazing service and quality windows! Mark and the team were extremely professional. They had a…read moregreat price for replacing all the 65+ year old single-pane windows in my house. The team was fast and extremely efficient. The windows look great and an extreme improvement in blocking out sound and insulation.

Glass Smith - glassandmirrors - Updated May 2026

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