The window world purchasing experience was positive. I originally visited their office and showroom…read morein Edison NJ to look at what they offer. The quality of the windows seemed up to par. I requested an in home consultation and John Gary visited my home for an estimate. John did a good job of explaining my options, prices, process etc. I live in a townhouse community which has an HOA to work with, the team at Window world handled the paperwork and documents needed for approval. The order was placed and the windows and patio door were delivered earlier than expected. An install appointment was scheduled. The install went smooth, I will say the installers worked until 8:30 in the evening. I believe they may have under estimated the amount of time needed for the install. I would definitely recommend they arrive earlier moving forward. I was disappointed as screens came in damaged but were quickly fixed a few days later. There was a bit of a mess left outside as it was dark out when completed and I know the installers couldn't see the debris that was left outside. I was also disappointed to see that the windows were left with grime, caulk etc which needed to be cleaned afterwards. I was also not satisfied with the walk thru of the features of the windows, I did not know that the sliding window could actually be easily removed to clean them. All in all it was a good experience, the price was far less than Anderson and Pella. The warranty offered is very good. I am confident I made a good decision.

Good service install went well but could have been more professional it be wise to have someone…read moreonsite that spoke fluent English.

We replaced a large double window and front door with glass insert, sidelights and transom…read more Expensive items but they were most competitively priced. I was very impressed by the professionalism and expertise shown by each of the installation teams. My wife is a perfectionist and she was very happy with the installations.

Over the years, I have purchased my front door, 2 sliders, shutters, garage & pedestrian door from…read moreEdison Window & Door Outlet. I've been pleased with their quality , workmanship, installation & "fair" pricing. When it was time to order (25) new windows, I did due diligence & researched quality & prices of other companies. --SAM RAYMOND was an outstanding salesperson - he's knowledgable, patient, not pushy - too good to be true. He truly wants his customer to be happy with their decision. He is supportive before the sale & after. Sam is an asset to the company. JR Skillman

Family run business going 40+ years strong. Ed, Tom and the guys do a great job servicing Spotswood…read moreand surrounding towns.

Quoted my 95 year old father $12,000 to take down one medium size tree that is easily accessible…read morefrom the street. Wow.

I read through reviews of window companies and through my previous experiences I thought I would be…read morein for a stressed-filled, nail-biter but boy am I glad I took a risk and called Universal Windows Direct! They are a family business with a showroom just off from Rt 35. I couldn't get to it so I was even given a free ride to go and see for myself what the products look like from Doug the salesman. On the day of installation, I met his wife Michele who is the Showroom Manager. Then there's Mindy who is on top of contacting me and making sure there is communication and then Rob and his team of two other installers. The whole bunch had a great sense of humor, and really enjoyed their jobs! They came on time and offered professional service but still maintaining a great easy-going vibe. The installers were extremely efficient and had window replacement to a science! They cleaned up after themselves and didn't make a mess! Rob has 32 years of windows installation experience and it shows. The guys were down to earth and humble too! They packed all the equipment into the truck neatly! It is one of the neatest and cleanest work trucks I have ever seen! I spied a cooler in their truck! If you get Doug as your salesman, ask him to show you one of his best assets, a cap that his wife bought him. It is a very familiar red and I thought could it be? Then Doug turns around and his cap reads "Make Windows Great Again!" That was too precious! I told him he could offer those for sale too! After installation, I had some issues with the mechanics of the windows and Michele was on it ASAP and dispatched Doug out to see what the issues were. Great customer service! The windows I got are Polaris and made in Ohio! They also install exterior doors and storm doors from ProVia. If your budget will allow you to, get the triple paned glass! What a pleasure it has been to work with this group from start to finish!

I recently replaced 16 windows and a patio door in my home. Had three companies out for estimates…read more When Doug the owner of Universal came out, he was a breath of fresh air. No high pressure sales tactics and a straight forward guy. His windows were of the highest quality and his price came in below the other two companies I had out. So happy I chose them. Mindy the office manager was incredibly thorough in setting up installation and following up. Eric and his team were exceptional. When they were finished you would never have known my home just had two days of major renovations. So clean so efficient and so meticulous. One of the finest companies I have ever worked with in my life. I could not recommend them more highly.

From the very beginning, Mr. Tuncay was incredibly helpful. He was available on the phone…read morethroughout the installation process and supported us whenever any issue came up. We are very satisfied with both the quality of the products and the excellent service and support provided by Mr. Tuncay.

I did not do my due diligence to compare cabinet prices with other companies. Instead I trusted my…read moreformer contractor Orlando Miller (a complete disaster) and Rudy of InFocus to provide me with the best price. I was wrong. In the end I paid almost 50% more for mid grade cabinets - this is compared to what I would later find at other companies for the same exact brand and make. I would not recommend them to anyone. I had this nagging feeling that I was being taken advantage of as a woman, but was so motivated to complete my kitchen, I ignored my gut. This experience taught me to not ignore your intuition.

I needed to replace two exterior doors. I felt the quote was very high but I was tired of cheaping…read moreit only to have to replace them in 5 to 10 years. To begin with the salesman was maybe the friendliest person I have ever met in addition to being very knowledgeable. He had none of the tricks I see too often such as we just happen to have the door you want from a cancellation. He just had all the facts. Then they sent someone to measure, once again, this was the most detailed measurement I have ever seen, including removing the moldings. There was an issue with my alarm system which they were able to handle easily. Finally, the installation of these premium quality doors went flawlessly. The doors arrived beautifully painted. I got the feeling that each of these people valued me as a customer. In the end the price didn't seem high at all. I would highly recommend this company.

I am so highly upset with the window and door installation! They just installed the windows on top…read moreof rotted wood and then tried to use caulk to conceal that the wood was not replaced. I specifically showed Daniel, the salesman, the rotted wood spots and told him I didn't want the windows installed on rotted wood because then it will create a side panel issue as well. He said it will be taken care of but it absolutely was not. The guys who came in said it wasn't in the contract so just installed brand new windows on rotted wood which is a waste of the project because the windows will end up being warped. My door needs two hands and brute force to be opened. I cannot understand how this was a "professional" installation. I am so disappointed I want to cry because this was an expensive project and we thought we could trust this company. Services

I'm a week or two late with this review I have been in glowing over my new windows. From the first…read morephone call in scheduling the appointment. I encountered Travis, and when I tell you, his professionalism and customer service was above and beyond. Ryan was my sales person whom we hit it off instantly I explained to him that I had other vendors come. I wasn't looking to beat around the bush. This was my budget and from there the contract was signed. Ryan quoted me on the spot, took the necessary measurements and pictures And beat all competitors pricing. The installers Jimmy and Anthony came in the morning and was done before 1 o'clock in the afternoon. My house was clean as though they weren't even there in and out with no hassle and no mess. They were super friendly professional, and did an amazing job I couldn't recommend a better window company and I'm so glad I went with Markeys. I feel an instant difference on so many levels with the new windows. No more outside sounds no more bugs and my heat actually stays in the house no drafts no breezes. It's been a long time coming thank you to Markeys for an exceptional job.

We had a great experience with Jimmy and Anthony from Markey. They were prompt, professional, and…read moresolved the issue we were having with our old sliding glass door quickly and smoothly. Highly recommend!!!

I had a great experience all around! Communication was great- they responded quickly, scheduled…read moreclearly, and showed up exactly as we discussed. They worked hard to assemble a 10'x12' gazebo with level base and the price was more than fair. Thanks for your hard work!

Punctual and great price. He and his co-worker arrived on time and immediately went to work…read moreassembling my island. It was obvious that they were professionals. I highly recommended them.