I went in yesterday to sell my old car. De'Monte met me at the door to check me in. They were…read moreSOOOOO NICE and welcoming. Could not have asked for a friendlier person as my initial in-person experience. I immediately felt like a member of the CarMax community. Only took a few minutes before Andrew was available to help me. They informed me that it would be more advantageous for me to wait to sell my car until my new car had actually arrived (it is being shipped in from another location) - or I would miss out on $112.00 in tax savings. I was happy to come back, as $112.00 is a lot of money! I appreciated Andrew looking out for me. You don't get this type of hands-on individual service at typical dealerships. This is at least the third car I have bought at CarMax and there's a reason I keep coming back! Highly recommend the store in Athens!!

Not one but TWO bad experiences. One when I was car shopping. The representative was curt and short…read moretempered with my questions. Wouldn't even discuss the car I was interested in until I provided information on my car. I wasn't even trading my car. Second was with my elderly mother. She made an appointment to see a vehicle. The associate was completely uninformed on any specs on the vehicle. I asked them to pull the vehicle up because of Mom's limited mobility. Despite her limited mobility, we we're still only allowed 20 minutes with the vehicle before he needed to take the car back. Mom was also concerned with how she felt riding in the passenger seat, since she's 80. We were counted at one customer, so I wasn't allowed to drive her as a passenger. She tried to explain why to the associate, but that's the rules. But Wait... There's more. The associates were goofing off, being loud (mother had a hard time hearing the associate, although he said "no" or I don't know" to everything she asked) and we're completely disrespectful of her time. One could have pulled up the car while we were talking with the associate. I'm really going easy here, truly, I can't explain it all. I would expect the associate to research a little on the car he's expected to show on a schedule appointment. We're shown more kindness and respect from a hostess at a busy restaurant. Too bad CarMax. She was going to pay cash. We won't be back.

DO NOT I REPEAT DO NOT BUY A VEHICLE FROM This CON ARTIST, we purchased a F250 from unprofessional…read morescumbag didn't have the vehicle a week before we found out it had blown head which costs up to $10,000 and this low down man would not help with the cost and he knew the truck was tore up. He get these vehicles at the auction and price them way to high and lendmark is right with him with the BS. I'm reporting them too for supporting a scammer business. If you decide to go there you better take the vehicle to mechanic first before you sign thing you will thank me later. I would never do business with Mark and Sons ever again and I suggest you don't either.

From the owner: At Mark’s & Son Used Cars, we’ve been serving Athens since 1985 as the oldest independent used car…read moredealership in the area. Family-owned from day one, we focus on one thing: selling dependable vehicles we’d trust our own kids to drive. No pressure, no gimmicks—just honest cars and straightforward deals. We treat every customer with respect, keep everything transparent, and give you the time you need. You’re always welcome to have any vehicle inspected by your own mechanic before buying. If you want a reliable car and a dealership that puts people first, you’ll feel it the moment you walk in.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

Took my 428i in last year for an oil change. They were about $20 cheaper than BMW so we tried it…read more Just took it to another place for the next scheduled service and they open it up and there's no oil filter. So I paid over $100 for an oil change with probably $75 of that for a new oil filter and they never even put one on. Been driving it for almost a year like that. How are these people even in business!?

Car wouldn't turn on so I decided to bring it to bimmers to get it fixed, this was the worst…read moremistake I could have ever made. They said it was just a minor issue and said it would be out in a week. Currently it's almost been two months. They scam people for their money and repeatedly say something new is the issue I wouldn't doubt it if they didn't even do anything at all to try to fix my car because I saw it parked in the same spot for a week straight. I took it out of their a week ago because I was in need of a car and brought it to a place my friends recommended and It will be fixed tomorrow oh boy I should have done this way before. Please whatever you do STAY AWAY from this place they will not fix your car and will charge your thousands. If they do fix it expect it to take months.

Took my car here for an oil change. I had an appointment at nine. Took over two and a half hours…read more Nothing else done to my car, sat in the lobby for nearly three hours for one oil change. Outrageous.

While traveling from SC to Texas, my Nissan had major issues…read more Facts: I'm the only owner & 90% driver of this car, adult driven. The transmission was acting odd, not accelerating. I had it diagnosed and the report said it was the solenoid was bad. Nissan Athens said they don't trouble shoot. So they ordered a new transmission. We drove back to SC. Returned 1 week later, paid $7200! July 2nd, 2025. It's now July 10th, 2025, the transmission is bad! ​ That's a substantial sum of money and trust for the car to break down 8 days later. I'm thankful for the warranty but not the service. I'm at a loss. 2024, Nissan Juke. M. Webster.