My brother has been a patient/resident at this facility for quite some time. I am extremely happy…read morewith the level of empathy, care and compassion he and the other residents receive. From the CNA's all the way to the Director of Nursing (DON) Anytime there is a slight change in his medical condition, someone from the facility is quick to inform me. I meet at least once a week with Nurse Martinez and we discuss any questions or concerns I might have regarding my brother's medical care/condition. My concerns have always been promptly addressed and or corrected by the medical staff. My brother is very happy there. I have asked him several times if he wants to come home and he says NO. He enjoys the different activities they provide from playing bingo, dancing, coloring movie night and his favorite, candle light dinner. I highly recommend this facility for your loved ones.

Rossana was our first point of contact and she was amazing and very helpful. My Dad was a resident…read moreof this facility for short time but I'm very grateful of the services and care he receive. Penny ,Vanessa ,Blanca ,the therapists , the cleaning ladies, the CN's seriously all the rest of the team. I have no complaints but much gratitude . Thank you so much again .

From the moment we entered Glendale healthcare center, we felt a sense of calm and reassurance. The…read morewarm welcome at the entrance, combined with the clean, well-maintained environment, immediately made us feel that we were in the right place for healing and support. The nursing department (specially the supervisors) exceeded all expectations. Each nurse was not only skilled and professional but also incredibly compassionate and attentive. Their consistent care, patience, and encouragement played a vital role in my mom recovery journey. I deeply appreciate the dedication of the entire team, from those maintaining the pristine environment to the nurses who showed genuine concern for my mom well-being. You've created a space that promotes healing,physically, emotionally, and mentally. Thank you

I was weary of taking my mother here after hip surgery from what I had already heard. I went on a…read moretour to make sure I let them know they should be on top of things. Ripsime assured me that everything was great, she even gave me her cell number in case anything ever comes up. I called her three times while my mom stayed there on separate days and she never returned my call. The facility is understaffed and overwhelmed. If you're not on top of things they won't get to you on time. My mother complained of UTI symptoms on day 2 and said the nurse told her the previous nurse was not cleaning her well and even showed her. I asked several times to get her checked for a UTI, I was told they would tell them doctor. Little did I know the doctor was on vacation and in the week that she was there she saw no doctor. Can you imagine a health care center with no doctor. I even took cranberry juice and asked them to keep giving it to her. No one did. Fast forward four days later she developed a horrible bladder infection that we caught before it reached her kidneys. If I hadn't gone in there to transfer her back to the hospital, she would have still been there waiting for a doctor with fever, low oxygen levels etc. The hospital told us that we caught it right in time and thankfully acted fast. She went in there healthy and came out with an infection that now is delaying her physical therapy and healing so she can get back on her feet. I knew I shouldn't have taken her here and I should have fought the insurance harder.

Stay away.!!! If your loved one is there for physical…read moretherapy only you're good, BUT if they have other medical issues stay away. My loved one ended up back in hospital for inadequate care. The nurse hear your complaints and that's as far as it goes. Dr. Is unaware of patients condition as he doesn't visit the facility. Staff is great, friendly attentive but doesn't not care for patient concerns not to mention they are NOT diabetic friendly.

My uncle has been staying at this facility for the past 2-3 years, and I couldn't be more grateful…read morefor the care he's received. The staff here are incredibly kind, patient, positive, and hardworking. Every time I visit, they're in good spirits, which makes a huge difference--not just for the environment, but for the residents as well. When the staff are happy, the elderly feel that energy too. The facility is also very clean, which is something I really appreciate--especially because I'm very sensitive to smells, and I've never had an issue here. I also had the pleasure of working with a social worker named Klarissa. She was kind, knowledgeable, and very communicative. We had a long and helpful conversation about my uncle's well being, and she made the process feel much easier. All in all, I feel very happy and at ease knowing my uncle is in good hands--and I can tell he feels the same way.

My wife spent three weeks here in the shilled nursing facility after the repair of her broken arm…read more The care she had was caring, attentive and personal. There seemed to be personnel attending to her continuously. The staff helped her recover and return to her memory care facility. We are grateful for the help of all the staff but especially to Victoria, Alonzo, Carol, Anthony, Dominic, and Christopher.

I work at Solheim part time as an RN. I can say the staff there really care about the residents and…read moreare interested in providing quality care. It's unfortunate that the good care doesn't get attention. But any little thing that goes wrong in a Nursing Home (Skilled Nursing Facility) gets headline news and everyone thinks they are horrible places. Not the case. Good Job Solheim you deserve the 5 stars you have earned. Keep up the good work!!!!

Clean, care quality is great. Physical therapy room is spacious and has other equipment. Office…read moreexperience is great and someone gets back to at a reasonable time.

My Uncle's moved into Villa Gardens during the pandemic. We didn't know what to expect, but Villa…read moreGardens goes above and beyond all your expectations of genuine care. Everything you can possibly need whether it's independent living, assisted living and beyond, Villa Gardens is there for you. From the minute you walk through the front door, you're greeted by wonderful staff who welcome you wholeheartedly! The Wellness Center takes care of all of your medical needs, and is there for you in an emergency, providing excellent; professional nursing staff. There are movies & other entertainment onsite, outings to the opera & other cultural events and special holiday events, where they go all out, with delicious food and various performances. The dining room is large & lively. It's easy to make new friends at Villa Gardens. There's a garden room if you would like to have private parties, and the staff takes care of everything! They have a full menu and the food is always fresh and delicious. There's even a bistro where you can order snacks, coffee, smoothies, sandwiches, salads & more. Living in Villa Gardens, you will truly feel like you are at home.

They said they don't test patients for covid after I informed them that one of their patients…read moretested positive after staying with them. They wouldn't even test the patient's immediate roommate. Also, the male doctor who oversees many of the patients' care does so remotely. He doesn't visit the center in person- ever- to examine his patients. Many (all?) of these 5 star reviews are fraudulent and posted by employees of the business.

By far one of the best skilled nursing facilities! The staff is very caring and accommodating…read more Clean and comfortable facility.

My mom was in the Acute Care (skilled nursing) for 3 weeks. During that time my mom got excellent…read morecare. I would drop in all hours and go to different activities in the assisted living part of the facility. It was such a great experience, we decided to move her from her highly respected senior living facility to Ararat. After witnessing how the staff supported my mom and other residents it was an easy choice to move her to such a loving community. We feel so lucky we found this place.

They were the cause of dads cardiac arrest , their negligence caused my dad to have septic shock…read moreand had a cardiac arrest

My 88 year old mom has been residing at Bellefountaine Healthcare Center, since March, 2025. Today…read moreis March 12, 2026, she is on her second day of hospice care. We are at the end of her life and I wanted to publicly express my deepest gratitude to administration, management and medical staff. I visited my mom five days a week since she arrived, it became a second home. All I experienced is care and concern with everyone I interacted with. Nothing but kindness. If you are considering this facility but have doubt, feel free to reach out to me.

The stuff is amazing every time I go it's always very clean. They cared for my mother very well. My…read moremother was there for many years. She died from Alzheimer's

If you want your loved one to die then you've come to the right place.they will make you promises…read moreto insure best care to get your loved one in once they do they will treat you worse than dog poop.

They need to Have more staff, specially nurse to check on Patients. My father's glucose level was 5…read morewhen they checked on him 5am, and they transferred him to ER. So the whole evening/night nobody checked on him. When we opened a case with health department somehow they were missing papers from my dad's file, and the nurse had quit her job! They were the reason my dad died after being there for recovery from a surgery.

FYI: They are also known as Montrose Springs, their former name was Verdugo Valley…read more My 86 yo Mother-in-law fell and broke her hip and wrist, so after her hospital stay was transferred here for continued care. The staff here have really been amazing. Their Covid protocols and reasonable: they allow 2 visitors you just have to make an appointment (okay, np). You check in and show your vaccine card or get a rapid covid test right then and there, and you're in, no problem. The case managers, Jennifer and Maylee (sp?) & the social worker, Winifred, have been SO helpful with everything that my MIL needed. I was able to email and text them and they always got back to me right away. They were always there to help when I needed, and thoroughly explained everything to me very well, so I always knew what was going on and what needed to be done. Winifred went out of her way to set up an amazing assisted living place for my MIL to go to at discharge and we couldn't be happier with how it all worked out. When this happened with my mom and she went somewhere else, the level of care wasn't as good as this place!

ZERO STARS!!!! F-THIS PLACE. GO SOMEWHERE ELSE. SPARE YOURSELF AND YOUR FAMILY MEMBERS THE TORCHER…read more Their website lies to us. They have, at the bottom a 4.9/5 (see photo) but when reviewing further... yelp was 3.6/5 and google was 3.7/5. That's pretty far off! LIERS! What a horrible experience! Terrible service and help. They act as if they don't receive report from accepting facilities and don't seem to know anything. They can't answer any of my questions right and it appears as if they don't know anything. My mother is at end of life and still, they try to keep her going despite the fact that she's in hospice care. I was told that she was a "full-code" when she's at "end-of-life" and her wishes was to go when the time came. They never bother to verify this information. They shoved my dying mother in a room with 5 other individuals, robbing my mother and family the dignity she deserves and requested. They kept trying to feed her over and over again despite the fact that there's a doctor's order for "nothing by mouth" (or NPO). She's unable to swallow, eat or drink and they were shocked when we stopped them. According to them, they never got report (of course they did because that's how the ambulance EMTs work). According to them they didn't have notes (which they did because the EMT hands it to them and I also received the same copy). Should they have read the notes, they would have seen the (in all caps) "DO NOT RESUSCITATE / DO NOT INTUBATE". When I started asking them questions about my mother... they stated that she was a "full code" which was just not true. According to the DON (director of nursing) my mother is not on NPO and tolerated 25% of her diet (despite the fact that she has dysphasia and hasn't swallowed or eaten in 10 days). Not only did the DON tell me this, he stopped me mid conversation (just after I introduced myself and told him who/were my mom is) to 'correct' me, stating that she was on a liquid diet and not NPO... he was rude and off putting. This shocked me because I wasn't rude nor did I come at him in a rude manner. I only walked in and sat down (and only after introducing myself and asking if I could). He stated that I was robbing my mother of her dignity when I advocate on her behalf... as she has been nonverbal 9+ months. The only one 'robbing' anyone of anything was this facility, the nursing staff and this DON. They almost robbed my mother of her wishes and robbed my family and I of my mother having the death she requested. As we were walking to my mothers bedside to do an "assessment", I stated to him once more that she's not able to swallow and it shocked me that I'm told otherwise, to which he replied "if you don't like the services here, then you can leave to another facility. Unprofessional and rude. Horrible experience at my mother's end of life. Oh... and BTW, I reached out to her hospice doctor, who also was surprised to hear that a liquid diet was provided to her... despite her being NPO. The doctor ended up clearing it up and informed (the then uninformed DON) that she was, indeed, NPO. Before anyone wonders if I'm just a grieving family member... I am... but I am also a registered nurse and have a pretty good understanding of what's happening and going on. I might not know how a SNF functions 100%, but I certainly know how to show compassion to a family member when their loved ones die. Am I angry? Hell yeah I am. But I am also level headed and compassionate. I'm looking to move my mother out of here before her death to not only bring peace to her when her time comes, but to also provide a caring and compassionate hospice for my family members to grieve. This place does not do this. HORRIBLE!!! HORRIBLE!!! HORRIBLE!!! Also, why did the Director of Nursing (DON), Augustine Akioya, place a 5 star review for this facility and not indicate that he is currently the administrator for this facility anywhere? He made it sound like someone who used this facility commented on it (see image below). Why did he do this?? To inflate their horrible star review. Skip this place. Don't put your family through this.