Used to be my go to place for teeth work, they are not upfront about the prices and will debt…read morecollect you for work they said was covered by my parents insurance :) If you are looking for a cost friendly place, this is not it they will charge you a bill. Im a independent college student with no money, and I trusted you to stand corrected when y'all told me I wasn't owed anything.

This place is amazing and they treat you like family. Been going here for years. Most of my family…read morecome here.

Ashley the hygienist was nice. Very kind, but she was very ruff in cleaning my teeth , my gums were…read moresore the next the day , but felt clean tho. Carolyn was nice to a little chatty but she did very well, Irene is always professional and nice.

I love Mint! Every-time I come here it's always a pleasant experience, front desk staff and…read moreeveryone is always so nice and helpful! Dr Esparza and the dental assistant Cassandra took good care of me! I never have a bad experience here! Sofia also was very helpful!

I would not recommend them to do anything for a dog much less a human. They're very disorganized…read moreand a time waster. I Had a 1:30 appt, but was not seen until 2:30, then I had to sit for another hour before the office mgr came in with the pricing plans. Charged my Amex a $10 convenience fee for me using that card to pay, I told them to cancel my charges, got my receipt and I left. I've had negative experiences with other Jefferson dental offices in the past, but thought I'd give them another chance, don't waste your time, find another dental chain if you must that will respect your time and treat you as a human instead of as a damn ATM.

Don't go to Jefferson dental in general. I came for two crowns and we are three months in. If you…read morewant dental school treatment then go ahead. From temp crowns falling off on three days to them scheduling appointment to arrive and the crown is not there. To calling and scheduling again and the crown not there. To switching offices because at this point in uncomfortable. To the crown not fitting. To calling corporate again for them to act like I should be completely satisfied with a botched job.. a complete nightmare. This people played in my mouth..., I don't recommend this company to pull my dogs teeth!!

I normally do not leave negative reviews, but I feel strongly that other patients should be aware…read moreof my experience with the billing process at this office. My main concern is the lack of transparency regarding treatment costs and insurance coverage. Before treatment, I was not clearly informed what my financial responsibility would be, and I was not properly advised that the crown selected for me was not covered by my insurance. I was also not clearly presented with different crown options or told that choosing that crown would result in a significant out-of-pocket "upgrade" charge. This was especially frustrating because I used the Smile Generation financing option offered through the office, and I later had to piece together information myself by comparing financing statements, office billing records, and insurance explanations of benefits just to understand what I had actually been charged for. I have reached out multiple times asking for a clear billing explanation and a straightforward breakdown of the charges, but getting clear answers has been very difficult. Patients should not have to act as their own billing department after treatment just to understand what they were charged for. My issue is not simply that dental work can be expensive -- I understand that. My issue is that patients should be clearly informed, before treatment, about: * what procedure is being performed, * whether it is covered by insurance, * whether it is considered an elective or upgraded option, * and what exact amount they are agreeing to pay or finance. That level of transparency is essential, especially when treatment decisions involve hundreds or thousands of dollars. I would strongly encourage anyone considering treatment here to request a full written treatment plan, itemized estimate, insurance breakdown, and explanation of any "upgrade" charges before agreeing to treatment.

I found Sarah O to be rude when I was trying to get clarification for why they were attempting to…read morebill for multiple services I did not ask for and said I don't want. I think she is committing fraud and/or abuse by upcoding. I will be submitting a formal complaint and highly recommend anyone else to do so. Be sure to verify what services she is billing to your insurance. Sarah, you should have way more transparency with those who come to you for service. Lacking transparency leads you to look dishonest. Being passive aggressive does not help. I do not recommend this dentistry.

Dr. Ryu is AmAzInG! My dental appointment went well without any delays, love it that they respect…read morenot only their time but also the customer time! My dental cleaning went very well and took care of my dental needs! Must go get your dental services here, you will NOT regret it! Thank You Dr. RYU!

FIND ANOTHER DENTIST! I will be filing a complaint with Texas State Board of Dental Examiners. This…read moreoffice uses the more expensive porcelain for crowns without advising patients, then bills the patient. Then lies about the charge after I called to question the non-itemized bill. My initial visit was a consultation. Dr Ryu stated that I needed a deep cleaning, cavities filled, two crowns and partial dentures. Because I'm on a fixed income and on Medicare, I immediately asked, "WHAT IS THIS GONNA COST ME?" He replied that my $5k dental benefit would cover everything. After all approvals, and work, scheduled me for the two visit, deep cleaning. one of the temp crowns came off. About 10 days later, the same temp crown came off, yet again. I was notified that the permanent crowns were in. Great! Two weeks later, one of the permanent crowns came off. After reattaching the crown, Dr Ryu mentioned that when flossing, I should just pull the thread through. I don't use old fashion flossy twine, I use Plackers, micro line flosser picks. 60-90days later, I receive a non-itemized bill for $162. WHAT! the office, she tells me my Humana didn't cover the deep cleaning. Dr Ryu said all work is covered! She asked to call me back after discussing it with the Dr Ryu. I NEVER heard back. Permanent crowns were attached on 3/28/24. On 6/4/24, the same crown came off while eating dinner. On 6/5/24, I head to the office to have it attached, yet again. 25-30yr crowns.have never come off. The receptionist tells me that no services would be rendered, until the $162 is paid. As you can imagine, I'm livid! My tone and volume were high. The office manager threatened collections & the police. Dr Ryu brings me to an examinations room & lectures me on how insurance works. Starts out with, "I'm in network and my RCD (I think that's the acronym he used) prices are high, and he's already giving me a discount. NO, as a Medicare provider, you already know what's being paid. Then tells me that medicare only pays for one reattachement &do I expect him to do everything for free? I'm getting angrier by the minute. I reminded him that just like they didn't proceed with the crown until they received an approval, that's what they should have done with the deep cleaning. He then said that Humana approved the deep cleaning, then changed their mind. WHAT!! He went so far as to say that approvals are reversed all the time. This is the reason his staff wasnt able to advise me of the charges. He states they'll write off the $162 and reattached the crown at no charge. When he was done, he walked me to my car, through the BACK door. Once outside, he says he thought we had a good relationship, Yada, Yada, Yada, & that I was wrong for yelling at his staff. I reiterated again, that I've never had something approved & resented, ever. Mind you, he's told me three times now, that insurance does that all the time. I contact Humana to file a complaint. The representative no predetermination for deep cleaning was submitted.In fact, the deep cleaning was indeed covered. She ask if I had an infection, inflammation or severe gingivitis. Again, NOPE. She then says the porcelain used for the crowns is extremely high quality & they shouldn't come off. She noticed that the charges were for the high quality porcelain, crown fussed noble metal. It appears I possibly didn't need the deep cleaning, & I definitely didn't need such a high quality porcelain. They're required to submit the proper coding to the insurance company, so why wouldn't that same information be in my file? Its unethical to use higher quality materials, then send bills to patients. A grievance is being filed with Humana, along with a conversation with the Texas State Board of Examiners.

By far the best Dentist establishment here in Dallas County. My Dentist and her staff are very…read morethorough and very professional. Great customer service. They saved my mouth. Very reasonable prices. I still have things to do for my teeth. But compared to where I was before I am much more improved. Thank you for all your work.

Since our move to Texas , I did a lot of research before deciding on a dentist . As it's wasn't…read morejust about the work ,but about how we felt walking in. Carrier dentistry really gave the most comfort to my kids . Not only do they do exceptional dental work , give great advise and follow ups , but my kids come in with extreme fear and walk out with smiles ( also getting surprise toys helps lol ) . If you're looking for a forever dental family then this is your place to go!

I went in to get a crown and my dentist failed to pre -approve that it was qualified with my…read moreinsurance before doing the procedure. I was assured it likely wouldn't be a problem. I'm out $300 now because my insurance notified me they, in fact, won't cover the crown. This is very poor practice on the part of the provider. Make sure you ask if a procedure is covered by your insurance before you let the dentist do anything! And set up a payment plan in writing beforehand, too! My dentist did not offer a payment plan! Some people don't take all the necessary steps in a process. I've had good experiences here otherwise, but I'll be much more careful. This is shady on their part.

Very clean, very proficient. Sandra and Dr. Budhani (I think that was his name) were professional…read moreand reassured me throughout the treatment plan.

Great dentist! Friendly staff!!! Highly recommend! If you're looking for a nice office to make…read moreyour dental home, this is it!!

Dr Maxey is not only a great dentist but he met us at the office early one morning when we had a…read moredental emergency, proving that he goes above and beyond to meet his patient's needs. He provides great care to his patients and the most helpful office staff! I would highly recommend Dr Maxey for all of your dental needs!

Place have horrible customer service. Impossible to make an…read moreappointment . Front desk is unprofessional and have no idea how to work with insurance company. Had to call it myself and figure it out. Also heard from other customer.they work not even good. I would stay away from that place.

Staff is friendly and informative. I didn't have to wait very long. I'm looking forward to my…read morefollow up appointment to discuss my treatment. Dr Wiesse is very thorough and explained everything to my satisfaction. I really appreciate having someone willing to do that. Gina really took the time to listen to my needs and together she and Dr Wiesse addresses all of my concerns.