Mr. Kenny, at the Roswell location has been so helpful with our purchase. We will be back to…read moreutilize their services in the future, as they made our experience with a big purchase seamless.

I had a fantastic experience when purchasing my vehicle. Kenny was very helpful and personable.read more

Amazing experience!!!…read more So far, the best car buying experience I have had. I called for a 2012 Honda Pilot and set an appointment to go see it. Elias was my sales person. He was helpful from the beginning to the end of the process. If asked how to describe Elias, I would say he is professional, courteous, honest, passionate, and dedicated to selling the best possible vehicle to his clients. He fixed every little issues the vehicle had. The process took a few days and we couldn't be happier with our purchase. I highly recommend this family owned dealership, give them a try and you will not be disappointed. Thank you Elias!!!

I purchased a vehicle from Avalon Auto for about $10,400. The car runs and overall the customer…read moreservice during the sale was fine, but there were several issues that I discovered after the purchase that should have been disclosed. Some of the problems included a valve cover gasket leak, suspension damage, and rim damage on all four wheels. The rear rims were actually buckled and needed replacement, which can affect the tires. There were also cosmetic issues that weren't obvious at first--like the seats being painted, which I only noticed when cleaning the interior. To be fair, I did get a pre-purchase inspection, and it helped me negotiate the price slightly. However, not everything was caught--especially things that aren't immediately visible or don't affect the engine right away. It seems like some issues may have been cleaned up or temporarily hidden to make the car look better during the sale. My main advice to anyone buying from here (or any used dealership): get a thorough pre-purchase inspection, and don't rush the process. Take your time, check everything carefully, and if possible, have a trusted mechanic look deeper than just surface-level issues. Again, the car does run, and the buying experience itself wasn't bad--but transparency about the vehicle's true condition is extremely important, and I wish more of these issues had been disclosed upfront.

Great experience purchasing our daughter's first car . The…read moresalesman Ben Pochon was amazing to work with and we will definitely return to work with him on future purchases.

Amazing deals amazing dealership one of the cleanest place I been in an while, open everyday tooread more

We purchased a used vehicle from Star Motors on Feb 15, 2026. Within 4 days, a "Brake System"…read morewarning appeared. We contacted the dealer immediately but were offered no inspection or help. We requested a Carfax and maintenance records at that time. The Carfax was provided about 1.5 months later, and no maintenance records were ever given. Soon after, multiple warning lights appeared (brakes, power steering, engine). On Mar 24, the car failed to accelerate safely. It had only been driven ~510 miles since purchase. Despite early reports, we were told nothing could be done due to a 30-day window. On Mar 27, inspection found a misfire code and we were told basic maintenance had not been done prior to sale. No resolution was offered. We are now paying for repairs. Strongly recommend an independent inspection before buying. Versión en español: Compramos un vehículo usado en Star Motors el 15 de febrero de 2026. A los 4 días apareció una alerta del sistema de frenos. Contactamos al concesionario de inmediato, pero no ofrecieron ayuda ni inspección. Solicitamos el Carfax y registros de mantenimiento en ese momento. El Carfax se entregó 1.5 meses después y nunca recibimos registros de mantenimiento. Luego aparecieron múltiples luces de advertencia (frenos, dirección, motor). El 24 de marzo el vehículo no aceleró correctamente. Solo había sido conducido ~510 millas. Aunque reportamos desde el inicio, dijeron que no podían hacer nada por la política de 30 días. El 27 de marzo se encontró un código de falla (misfire) y nos dijeron que no hubo mantenimiento básico antes de la venta. No hubo solución. Ahora asumimos los costos. Recomendamos inspección independiente antes de comprar.

Star - Major safety red flags ignored at Star Motors Alpharetta. PPI on a red Prius showed bad…read morebrake booster (mechanic called it a major safety concern) + 3 dry-rotted tires. Caesar said they'd fix both, but when I asked for it in writing, the manager refused the brake repair. They're selling a car with known brake safety issues. Walked away. Get your own PPI and Don't trust Caesar's verbal word

I've taken my 2004 Lexus SC 430 to John since it was brand new. It's now 22 years old and runs like…read morea top. John is trustworthy, extremely knowledgeable and reasonably priced. He checks my car out completely and if he finds a problem, we dicuss it before he actually does the work. My car runs like a top and has never let me down, thanks to John. He will usually repair whatever is wrong while you wait. His shop's is clean, spacious and welcoming. He and his employees are polite, respectful and friendly. I can't say enough about this shop. Try them yourself. I think you'll find the same.

It was my first time visit with my old, but still perfect, 2008 Lexus LS460L with 380 H.P V8 & 8…read morespeed transmission. It's a hot rod in disguise. Ozzie's suited me just fine and I'm very particular since I'm a particular car man. Very professional, respectful, mannerly, and knowledgeable. Comfortable waiting room too. The super clean bathroom is the icing on the cake. So I think I've found a lower cost replacement for the Lexus dealer I've used.

I've been in the car market for five years, looking at this exact car and it could not have…read morehappened without the help of Shahar. Brandon was the person who helped me test drive the car but the man behind the magic is Shahar both make a great duo. The process took almost a week because I was giving Shahar a rough time but in the end, he was still patient with me from day one after test driving he knew this was going to be my car. Not a moment did I doubt him and I'm so glad I went with this decision. Now he'll have a customer for life. Thank you soo much to Brandon and Shahar for making it all happen.!!!!

I had a great experience with Shahar and Brandan. They were very accommodating in allowing me to…read moretest drive the car multiple times and take it to a local mechanic, and provided a free replacement mirror for one that was a little damaged. Great purchasing experience from these guys, trustworthy and helpful!

very kind service, going above and beyond for my situation. a little bit pushy about their warranty…read morebut overall seems worth it. additionally, they're eager to fix any issues that come up in the first 30 days of your purchase, free of charge! this was super helpful since i had a couple issues after i got my new camry. they're definitely committed to ensuring quality at this carmax location. totally recommend!

Writing this review solely for the care, kindness, and above and beyond customer service I received…read morefrom David. The moment I walked in to the Roswell location, David greeted me, took the time to start conversation, asked if he could be of any assistance while I looked at vehicles, and ultimately helping me in finalizing my vehicle purchase. I test drove two cars that day, David printed out and pulled up all the specs. As a young woman, he did not pressure me, but let me ask questions and take my time test driving and looking at the vehicles. I fell in love with one of the cars, but it was not four-wheel-drive and needed that. So back to the drawing board! Over the course of the following 2 1/2 weeks, David stayed in contact and helped me look for the specific vehicle in four-wheel-drive at Carmax locations across the country. I ended up finding a completely different vehicle at the Lithia Springs location and David helped me with the transfer of getting that vehicle and another that I was tentatively looking at moved over to the Roswell location so I could come in for a test drive and view the cars in person. His promptness and help was above and beyond! There was no feeling of pressuring me to just to get a car because I like it, but talking over logistics and particular needs made this an educational experience for me in a great way! I went in that day with my current vehicle, cleaned out ready to drop off to them to sell, and test drove both of these newly delivered cars. I fell in love with one that had everything I was looking for, and walked away less than two hours later with my old car being traded in and that money used as my down payment and my new vehicle being looked over and ready to hit the road! David made sure to follow up with me over the following weeks to see how I was liking the car, and if I had any questions or concerns. So in writing this review, thank you David for not being a salesman who wanted to take advantage of a young woman car shopping, but in making the experience exciting, educational, and left me feeling good about my purchase and investment in my new car!

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!