Celia Zapanta provided outstanding service when I purchase a floor lamp. She was very knowledgeable about product features and I ordered the lamp. When, through no fault of hers, the lamp that arrived was defective, she corrected the problem. I am a very pleased customer and will buy from Globe and Ms. Zapanta in the future. read more

Came here to get ideas for friends who are remodeling their kitchen, which has now expanded to their dining, family and laundry rooms as remodels often do! While Globe Lighting has lots more styles and designs online, when buying expensive lighting it's a good idea to see it in person so you can gauge the size, proportion, color and span of light. Chandeliers, pendent lights, lighting fixtures can totally transform a room, become the wow feature and set the style for the space so making the right selection is critical. Was greeted the second I stepped through the door by a sales woman asking if I was finding everything I needed. A silly question since I was only in the store 2 seconds! Better to just say, "Welcome, is there something I can help you find?" Or better yet, "Welcome, please let me know if you would like assistance finding something." For me it's such a turnoff to feel like pray when I enter a store! I give the saleswomen credit for apologizing for the "attack." Her words, not mine; but accurate. I know most reviewers complain when they are not greeted upon entry; I'm not one of them! Could care less whether you say hello; just be available and thorough when I have questions. Lighting styles are evolving and I was hoping to find more mid-century modern lights with clean simple lines. They had lots of dark metal, farmhouse, and traditional style lights. Some ultra modern and space age LED lighting, but not as many options for transitional or mid-century. We ended up going with a chandelier we found online after carefully measuring and comparing to current lights. While there, I approached a different salesperson with questions about a bathroom light fixture in my home, one I am having difficulty taking apart to change out the bulbs. Yea, I know that sounds like the beginning of a joke, but it's not! He was super thorough, provided detailed instructions and even gave me options to consider if I wanted to swap the bulbs for an LED strip. All in all, a trip to Globe is worth it when looking for new lighting to see lighting up close and to get guidance from the experts who work there. Globe also has a variety of hardware for cabinets, numbers for the exterior of your house, outdoor lighting, and even home decor lurking in between and around the lamps. So walk around with a keen eye, you never know what you may discover. read more

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Decent selection of lamps & lighting with varying prices. We were looking for a table & floor lamp. They initially offered to help us and asked if we had any questions. However, customer service went down from there. We found a table lamp we liked and asked if they had one of similar color for a floor lamp. Each answer was "well you just need to look around." I wanted to ask them if they worked there because you would think you'd know (for the most part) what is available and could make suggestions. Just felt it was a pretty laissez-faire atmosphere. We did find lamps. read more

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I was looking for a comprehensive lighting store, and these folks are it. If you want quality and a large selection, this place is worth the drive. Great products and helpful service.. read more

We received terrific service in a recent attempt to replace ceiling light fixtures. After being greeted promptly, the associate listened to our requirements and was able to point out all the features that had options for customization. After giving us as much time as we needed to make decisions on our preferences, she was pleasant and efficient printing out the specifications on our two top choices, as well as installation and operation details. All in all, a very pleasant and productive place to shop, and to see our options in person. read more

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"Fantastic Selection and Service!" After a whirlwind, years-long pause button (Big C), I was ready for upgrading my lighting to match my taste! I walked in to a non-pushy greeting from JoAnn, which gave me hope in her knowledge and experience. I wasn't wrong. She is simply that perfect balance of reading what you need and want, what you may not know, and facilitating a beautifully executed buying experience. She took the extra work out of the process. Thanks, JoAnn! I also shared chuckling banter with the rest of the team there! It took me about an hour and thirty five minutes to select all new light fixtures for my house. Additionally, the selection here is amazing! The showroom is much more comprehensive than Lamps Plus, and they carry a lovely selection of products on-site, and more in NW Portland (mostly next day). Fabulous! Lovely. read more

Globe Lighting - Lighting Fixtures & Equipment Near Me - Happy Valley, Oregon

We purchased a very nice lamp 2 years ago, then yesterday the know on the socket just turned and couldn't turn the lamp off. It needed a new socket. We to Globe to purchase one and guess what. They do not sell parts like simple sockets for lights. Ended up going to Home Depot and purchased one for $7.00. Simple installation and now fixed. Not sure why Globe can't carry a few of the sockets but oh well. read more

My wife and I went to Globe Lighting in Lake Oswego, A little hard to find but we found it We went there to look at Lamp Shades. My wife found 2 shades and asked how much they was and the sales person said $119.99 EACH. We needed 2 but thought, that's pretty expensive. Could have purchased Lamps including shades for this price. Needless to say, the price might have been for 2 but was told for one. Needless to say, we left. Drove over to Lamps Plus, very helpful staff and purchased 2 shades for $99.98. Wife very happy. read more

I went into the Clackamas Globe Lighting store to purchase a ceiling fan. I worked with Quinton Chaney. He was incredibly patient in listening to my explanation of the type of ceiling fan I needed and was also very helpful in explaining the types of fans with lights as well as describing their specific differences (which were numerous). I would have made a number of mistakes in my purchase without his assistance. Thank you for having him on your team. read more

Waited almost 3 weeks to process an order after driving hours to get there and handing them the product code. Was finally told they would be able to process. Complete waste of hours of my time. Not sure if it's a staffing issue or what. read more

I had a disturbing experience as a female Senior citizen when I went to this store to pick up an order that had arrived for me. As I was standing at the Pick Up counter, a tall male employee came to the counter. He said "I've been watching you." I was perturbed by his statement so I did not respond. He repeated "I've been watching you. What are you here for?" I said I came to pick up my order. He said " I've been watching you" again. It was obvious to a female employee across the room that I was getting disturbed, concerned and not getting helped. When he saw her approaching, he left muttering something. She fulfilled my request. I am hesitant to do future business with this store in the future. read more

The hardware did finally get to me and the light is up, and working perfectly. Thank you! read more

I would recommend Globe Lighting solely because of Quinton's incredible customer service. Thank you for going above and beyond! I don't know if compensation is commission based, but the level of customer service I received from Quinton for a relatively insignificant purchase was incredible. Thanks again! read more

After looking at lights in some big box stores, we got bored with what we saw and it was all the same. Globe lighting sure is an inspiring place to find the right lighting. So far we are happy with our unique and fun, yet classic lighting selections. I can't wait to light more rooms in our home. Oh... Give yourself some time to look around. read more

So happy we found the pendent lights my wife wanted. Right when we came into the store we where greeted and helped with the lights we wanted. Awesome service and selection. read more

Globe Lighting - Lighting Fixtures & Equipment Near Me - Happy Valley, Oregon

4 people in the store staring at computers. Won't go back. Less attitude please and more customer service. Immediately got problem solved at Lamps Plus. read more

Unfortunately I cannot recommend buying from a store who has such a poor return policy. In this day and age why would I spend almost $500 on lights here only to be told you can't return them a day later when they were not what I thought. Buy from Amazon or any place else that allows for 30 day returns. read more

It's stressful selecting light fixtures for your new home. You get it wrong and it can bug you every time you enter the room. You get it right and it will bring a smile to your face. So how do you decide your size and space requirements? Do you know your design theme and personal taste? How do you determine which style casts the light effectively for your needs? Even deciding on the fixture's finish can be overwhelming: bronze, gold or silver; chrome or nickel; brushed, polished or satin. Globe's building specialist, Joe Craig, bailed us out. His extensive product knowledge and understanding of form and function gave us direction. His analytical questions gave us focus and within a short time we had our order completed. How could something so daunting become so much fun? Joe took us through our house and pointed out specifics we needed to consider. He then walked us through Globe's extensive product line and uncovered our preferences while meeting our overall design goals. His customer service was beyond the call and we highly recommend Globe Lighting for their extensive and quality product line. But it was Joe whose patience and dedication to service brought us back to Globe for all of our cabinet hardware and bath accessories. It has become a one-stop shopping spree and we couldn't be happier. Lin & Rusty Wolfe, Sisters OR read more

Not very stellar customer service today. Employee was polite but not very helpful. Went home and looked up information myself that could hv e been done in the store. I love to shop here but not impressed today read more

We have been so impressed with the customer service from Globe Lighting and Joe Craig in particular. Great follow up and resolved a minor issue very quickly. Knowing they offer such wonderful custom service and stand behind their products we look forward to purchasing from Globe on our next project. read more

Decent selection. There were about 7 associates there 3 of whom were filing papers and such, not helping anyone. In 25 mins of browsing the store, I didn't get asked once if I needed anything. When I waited till one woman was done with her paperwork and she looked up and her, "can I help you?" was like she was annoyed. I didn't think this was a store for contractors, but maybe general public isn't welcome? Anyway...off to Lamps Plus to purchase the 10 fixtures I need to get for the new house. read more

A huge selection and even more on-line. We just stopped in for a look around and were asked if we needed help right away. When we re-do our patio lights in the spring, I'm coming back here. read more

Several months ago I went into Globe Lighting to find a very unique small bulb for a fiber optic Halloween pumpkin that burned out. I met a salesperson there named Joe Craig. He was simply fantastic! He really went to great lengths to try to find me the proper bulb and did! I was floored as I never expected them to actually have it. But what stood out was Joe's enthusiasm and professionalism, friendly manner and his desire to help me. What a great guy! I recommend Globe Lighting for everyone who needs help with Lighting. Great company and Joe Craig is the best! read more

Globe Lighting is a solid place to get some lighting a little out of the ordinary. This store has the best selection. If they don't have what your looking for they have about a million different catalogs for you to browse. read more

If I could give them no stars I totally would!! HORRIBLE SERVICE!!! I've worked in customer service for over 10 years. So I understand if you're having a bad day but still should put a smile on your face. If you aren't in the mood you shouldn't be at work nor in the retail area. This is the second time we've been here(giving them another chance) totally ignored and they JUST opened so wouldn't you think you would be chirpy and inviting? All employees were staring at their monitors at the front . Never been greeted both times or asked if we needed any help. We had to walk up and tell them we found a light. Of course it was out of stock but the LO location had one available. We definitely put that on hold with the associate and was asked if we wanted to pay there or at LO. I am NOT giving our profit to this store so we most definitely will be paying when we pick up our light fixture at LO store. I will never recommend this store unless you want to be continuously ignored. I bet if I took a light bulb they wouldn't even notice! read more

I worked with Joe Craig at the Hapoy Valley location. I'm moving office space and it can be daunting for a small business owner. Joe was very responsive and even went to the new office to make sure my choice of pendant lamps would work in that space. He made the process much easier for me and he did this for fixtures that weren't very expensive. I will definitely go to him in the future. read more

After visiting the Lake O. store several weeks ago and being totally ignored by 4 associates standing at the front desk, I decided to give the Happy Valley location a try. Quentin immediately greeted me, was incredibly friendly and helpful and as a result I purchased two overhead hanging fixtures for our dining room and breakfast room. Night and day between the 2 locations. read more

We visited the attractive Globe Lighting Showroom in Happy Valley looking for a critical accessory for my antique lamp. Although they did not carry this particular item, an employee provided a list of local companies to scrutinize. My husband immediately recognized the Parkrose Hardware Store, which contains a wealth of scarce merchandise. We drove to NE Sandy Blvd. and found the piece I needed, as well as some delightful Christmas stocking stuffers. Globe's customer service is truly extraordinary in today's busy world of "find it yourself" attitude. I highly recommend this fine company! read more

Helpful, friendly, tons of options for lighting. Found lots of ideas at the showroom, then finalized the order online. Fast shipping. Glad for my money to go toward a Northwest Family Owned enterprise, versus a national chain. Great find! read more

After working with Rebecca and in particular, the manager, Gerianne, I am sold! I described what I visualized to them and they found it repeatedly! Rebecca is creative and knoedgable and Gerianne is an exceptional manager who gives her time and patience whole heartedly! Thank you ladies, for all the help. I will be back! read more