I purchased a mattress through Walmart Marketplace that was advertised with a 10-year warranty…read more After approximately two years, the mattress developed a significant defect. I contacted the seller, the manufacturer, and Walmart customer service multiple times seeking assistance. While Walmart representatives were courteous, the platform ultimately provided very limited support once the dispute involved a third-party seller. The seller stated that it could not identify the product, and the manufacturer stated that it could not process the warranty claim without additional product information. As a result, despite having proof of purchase and documentation of the defect, I was unable to obtain warranty service for a product sold with a 10-year warranty. My concern is that consumers rely on Walmart Marketplace as a trusted platform. When products with long-term warranties are sold through the platform, there should be a practical way for customers to obtain warranty support when problems arise. Unfortunately, that was not my experience.

I needed a battery today so I went to Walmart because they have good prices. That dept. closed at…read more7pm. Thank you to the worker that was gracious enough to stop and answer my questions regarding their hours. I then proceeded to the paint department to get some spackle. Once I got to the register the cashier had no customer service skills. She gave no greeting. She didn't tell me the total. She never said a word. I know that people are people and sometimes you may be going thru things but it is still important to give good customer service. That is one aspect of your work responsibilities. Hopefully, management will see this review and just remind the staff the importance of good customer service. When spending your money you just want to be acknowledged and treated with respect.

I bought a 5 pound log and when I get it home, I measure it out in smaller packaging for smaller…read moreportion meals but when I measured it out I had 4 lbs. 14 oz. just wonder I paid for 5 pounds and I got 4 lbs. 14 oz. STOP CHEATING YOUR CUSTOMERS

If I could give zero stars I would. It starts off with no carts in the cart area to shop/also no…read morecarts when I start searching in the stalls because I guess the collector was still going around. So after a 10 minute delay of realizing there is no carts in the store and none in the stalls close by I see one out in the wild and get it. Okay yay, I came to Walmart instead of my much closer Ralph's because I wanted to get Carpe deodorant. Of course this Walmart didn't carry it. Annoying. So check out - it doesn't take the card the first time, the second time, third time. I then go to a card I didn't want to use it still doesn't work the first two times. Then finally does (on a card I didn't want to use) just to have me bag all my 100 dollars worth of groceries myself. Do yourself a favor and spend the few extra dollars at your local grocery store. I will from now on. * the card thing happened last time I was at this location with my bank actually texting me if suspected fraud because I had to run it so much. What's up with your card system pico Walmart?

Came here while running errands with a friend. I had a bunch of items in my online cart just…read morewaiting to eventually be bought, but it wasn't anything I needed immediately so I kept putting it off. Since we were passing by I asked her to swing in. These Walmart feels a bit clustered, in a similar way to Hobby Lobby. It's almost so packed that it starts to feel cluttered, even though most items are organized properly. That being said the prices and variety are quite good. An item my friend wanted to pick up was sold out but that's because it was discounted quit well compared to other stores. I find their prices super competitive, but end up often going to other stores to do my general grocery shopping as sales on meats are often better elsewhere. But for general/most items I feel like Walmart is pretty solid.

Went here yesterday and was asking an associate about a product I was looking for. While he was…read morenice and polite and looking on his phone. The manager DAVID rudely interrupted and told him to get to work. I responded "he is working he is helping me look for an item!" Manager continues on to tell the associate to go unload a truck. I'm like wtf bro. Be a manager. Set an example. Ur associate is helping me. As a customer I am very mad about DAVIDS reaction while his associate was assisting me. Fawkin horrible

Well......a few associates do give good customer service.... Especially the cashier Monique.....and…read moreGloria in the decorative department..... Thanks Guys,

I used to live in Florida and frequently would go to the Wal-Mart there. California definitely…read moreisn't a place for Wal-Marts, I went just to pick up a small order (1 item) and it's definitely a hit or miss with the employees, some are kind, courteous and professional, others just hate to be there and it shows. I also went on a Friday at 11am, so very low traffic and at the beginning of the work day, and they're already kinda frustrated? lol. Anyways, I try to avoid going here if possible.

I normally come to get their produce because it's always so fresh. The store is pretty clean and…read moreorganized. The checkout lines take awhile but not too long.

Selections are very limited according to seasons for certain products like clothing or swim wear…read more Greeted at the door with a smile and plenty of self check outs and cashiers available makes for an easy in and out. Definitely the cleanest parking lot of all other Walmarts I've ever been to.

This place is a staple of my life. I've been coming here since I was a teen hunting for vintage…read moreclothes and Spanish 50s Rock n' Roll CDs from the oldies guy. Even though the beer prices have definitely crept up over the years, the entertainment is always solid and the vibes are unmatched. Now that the classic car is finally fixed, we can't wait to bring it to the drive-in! My toddler and I busted some moves on the dance floor and a zoot suiter complimented us on our moves. The Food: You have to visit Caesar. He's been here for years and his BBQ sticks are 5-star perfection. I always get one of each with the rice--pro tip: load it up with the vinegar and hot sauce. The Finds: Shoutout to the two guys in the second-to-last row. Browsing their collection felt like being back in a Blockbuster! We finally scored The Lone Ranger and a classic Bruce Lee vs. Chuck Norris flick. Also, don't miss my buddy in Row A for records; he always has the heat. Family Friendly: My toddler had a blast on the train ride (super convenient that they take Zelle now). I was bummed I couldn't find my usual poster-framing vendor, but the trip was still worth it.

Great place to practice having your booth they explain what to do. Had a good time learning and…read moremeeting other vendors

Honestly, who has the time and energy to invest in a complaint on Yelp the size of a novel over a…read moremulti-billion dollar corporation?

I shop at this Walmart regularly because they consistently have the products I need in stock, which…read moreI appreciate. However, the self-checkout situation is extremely frustrating. There are usually a dozen or more self-checkout registers sitting unused and closed, while customers are forced to wait in long lines for the few that are open. If Walmart is going to install that many self-checkout stations, they should actually make them available to customers. The store does a great job keeping items stocked, but the checkout experience is inefficient and unnecessarily time-consuming. Improving access to the self-checkouts would make a huge difference.

It's really rare for me to come to this Walmart just because I don't like the location. I don't…read morefeel safe in this area especially at night so I avoid it at all cost. I mostly go to the one near my work in Simi Valley or Burbank. So what brings me today, I was looking for some baby facial wipes and I saw that Walmart had a great deal on it at this location only. All other Walmart location has it for triple the price, which is shocking. So I ordered it online so I could go pick it up. My order was ready in the morning so that's when I came. I also had to get some more baby food and snacks for my daughter so I walked inside the store. The baby stuff are on the second floor toward the back which isn't efficient in my mind but maybe it's due to people stealing baby items. I used the self checkout which was simple to pay for my items. I then did the curb side pickup for my online order.

Customer service is this Walmart deserves zero stars. Self check people are the rudest employees I…read morehave ever seen. Especially the Filipino lady with 20 years of experience is very rude and unprofessional. I used to shop at this Walmart all the time. After the rude customer service and smart answers given by the self check service lady I will be taking my business to other stores. During my visit, more than half of the shelves were empty.