We needed some snacks for the road trip back to Vegas. Found a Walmart close to us in Glendale. Got some snacks and drinks for the drive home the next day. It was organized and clean inside. No complaints here. Thanks Walmart! read more

On February 19, I experienced what I believe was discriminatory and targeted treatment at the Walmart store in Burbank. Before I even brought my vacuum inside for return, a Customer Service associate named Rebecca was openly staring at me in a hostile and suspicious manner. The negative treatment began immediately, without any interaction or cause. When I returned with the vacuum -- including the original receipt, original box, and all components -- she aggressively dismantled and inspected it piece by piece in an excessive and accusatory way. This went far beyond a routine return inspection. She then called a manager (Eduardo) and presented the situation in a manner that clearly implied I was dishonest before he even addressed me. As a result, I was treated as if I were attempting fraud despite having proof of purchase. The tone, body language, and handling of this situation were humiliating and appeared discriminatory. Customers deserve to be treated with dignity and respect, not immediate suspicion. This experience was unacceptable and deeply concerning. read more

I use Walmart + and pay annually I placed and pursed yesterday at 6am It is NOW the next day and has been delayed since then. No one gives an update . No one is explaining anything and they won't answer their phones . And canceling is annoying because they take forever with returns. I'm not gonna rebuy something that may get delayed again and then they have my money. I'm going to cancel Walmart plus read more

Walmart Supercenter - Department Stores Near Me - Burbank, California

Alexis is the best! Someone please give this young man a raise. We got Walmart pick up tonight, but half the items weren't ours. As Alexis was coming back from another delivery I asked is he could help us and he promptly got right to it. He helped us organize the items that weren't ours and then he took pictures of what items of my order we didn't get. We were missing 11 items. He somehow found every single item we were missing in lightning speed and helped us put them in bags and in our car. I sure hope he sees this and that his boss does too! Thank you for the top notch service, Alexis! read more

Walmart Supercenter - Pickup time! - Department Stores Near Me - Burbank, California

this Walmart supermarket is a very busy big store, but love that is always well stocked. You can literally find anything here. The prices are always right. came here in search for a birthday gift and i was happy i was able to find the perfect gift. i did self check out it was so easy and no wait time. read more

Walmart Supercenter - Walmart - Department Stores Near Me - Burbank, California

Newer location with plenty of parking. The checkout lines were not too busy at all, and the store was well stocked. Always ideal for a one stop shop and stocking up on the cheap. read more

Tonight we have received the best service ever from Samantha! 5 star Cashier service!! She was so patient with us after realizing we couldn't use Apple Pay! We had a whole cart so we were distraught. But she is super knowledgeable and let us know we can download the Walmart app, add our card there and then pay. It took time but she helped us through it all and eased our anxiety. She was able to check out other guests while proactively helping us in such a caring way. She was speedy and helpful to all of us! After a long Monday the least you want is to end it on an even more stressful note, but Samantha really REALLY came through and made this experience a BREEZE!!! She is awesome and made us feel so grateful we chose her check out line. 10/10!! Will be coming back to this store now because of her! Thank you so much Samantha! You are an angel with a huge amazing heart; we need more of you in this world! (She mentioned her manager is Hal, and I'm probably misspelling it) read more

It literally took 30 minutes to do a curbside return. You guys need to get it together. There was even a guy going in and out with a beige shirt that was helping the other workers, but he didn't even attempt to assist. Luckily, there was a short Hispanic guy with a collared Walmart shirt who came out for the first time and asked me quickly got a phone to compete the return. read more

This is one of my favorite Walmarts to visit. They usually have the products that I need. There is plenty of parking which is shared with a huge shopping center and there are plenty of carts available to use. The prices were really good here on my last visit. I got some of my specialty items for a lower price than I was expecting so that was a nice surprise. The store is pretty clean and there is a vast selection of items for whatever it is you're looking for. The lines can be long or short depending on what day you go, but the cashiers are always kind. read more

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The only reason I am writing this review is for the sweet checker Sab who helped my boyfriend and I not have a mental breakdown the night before our impromptu camping trip. This store is highly secured, meaning you will need to flag down an employee pretty much everytime you need anything. The place was a mess but at least Sab made it an enjoyable experience in the end. read more

The super centers are always worth checking out because it's huge and so much to see. However, every time we visit, we never find what we need, due to stock. That's just part of how it is with being a collector lol. Burbank is a popular city so being a bit of a drive out, we're always unlucky with finds. Still a great Walmart though! Just like others, they have a ton of stuff. This one feels a bit darker inside than most, idk if the lighting is just weird or what. This one is always heavily decorated with the seasonal themes though which is really cool to see! Big parking lot but suuuuper busy. Sometimes you have to park really far because of how busy it gets. Came by today since it showed they had stock of the Harry Potter Cuff Cuties online but ofc didn't find a single one when we visited. Idk what causes this but it gets frustrating coming all the way here for nothing. IG: @ammysalamii read more

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Fire Hal, the store manager. He has absolutely no people skills. My wife and I just made our purchases from this store. As we were exiting, Hal was standing in the middle of the exit doorway. He looked furious, as he was reprimanding an employee. A manager should never reprimand employees in front of customers, let alone in the doorway of the store exit. My wife had said "Excuse me" to get his attention. Hal turned around and threw her a dirty look. He took only one small step aside but was still standing in front of our shopping cart. I asked him if he was really going to stay standing in the doorway. His response: "Go all the way around!" But we couldn't because there were too many read more

Walmart Supercenter - This is a picture of an evil Store Manager named Hal. He souls be fired, or denied from his position. - Department Stores Near Me - Burbank, California

I unfortunately had to make a return as the product was defective. Customer service was exemplary thanks to Rebecca. She requested her manager Anna who was needed for the approval of my return & was also courteous & professional. They made my transaction simple as it should be and as it used to be when customer service was not so automated with computers, inventory & UPC codes. I can honestly say, they made my experience worthy of returning to shop here. read more

I shop at Walmart via Instacart pretty much every other week; they have my favorite sodas Dr Pepper zero vanilla, so I get them to bring me a few cases at a time! Also, their prices are fairly reasonable and they have a variety of items I find there read more

No way Jose. Advoid at all cost. Especially advoid trying to park here. This is exactly what nightmares are made of. They have charging ports here. However the lines get backed up and multiple parking spots are blocked. If you are unfortunate to get blocked in, good luck. If you make it inside the lines to check out are insane. Including self check out. Pay no attention to 15 items or less. Its cleary not enforced. The money sevices here is often down so forget about getting money orders. On a positive note. This is a super center. They sell everything. From food to homegoods to toys. They have it all. Not really a fan. read more

Customer service on aisle chia seeds.her name is Paulina very nice kid has extremely helpful, she REALLY helped a lot give that girl a raise her customer service skills were excellent. read more

Rowena was so excited to tell me about the plants I purchased. Dhafir has a calm demeanor and got the job done at the register. He was patient with me because I couldn't use tap since Walmart doesn't allow tap. Anyhoo this Walmart was pretty amazing lol read more

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As I chug from my jug of Simply Lemonade in the parking lot, let me tell you this tale... On a dark and stormy night... wolves howling... goblins lurking... jk, it's like 80-something degrees at almost 11pm on a hot, summer Friday night and you'd think Walmart Supercenter was a club! The place was packed and poppin'! Parking lot was almost totally full! I got here at 10:52pm - right before they closed - and I was dashing around the store like a crazy lady, covered in crazy amounts of cat fur, searching for lint rollers like my life depended on it!! Lo and behold! In the back of the store - aisle H50 (if memory serves) - there's a bevy of lint rollers to choose from. I had no time to deliberate, so I grabbed 3 different ones, then ran to the grocery section in need of an ice cold bevvie. Simply Lemonade beckoned to me and I happily obliged. Now. The real star of the show. DONNA! A very kind and patient woman. She's an absolute peach, and she deserves a gold star and a raise! Especially a raise! Walmart Supercenter far exceeded my expectations tonight, and I hope to return very soon. I also wish I had copious amounts of cash to buy everything that caught my busy little ADHD brain's attention. Ohh shiny! read more

this is EGREGIOUS!! shame on you walmart! absolutely unacceptable! there are over 30 walmart carts blocking the sidewalk! this is disgraceful and dangerous! walmart needs to do a better job at keeping track of their supplies!! read more

Walmart Supercenter - Department Stores Near Me - Burbank, California

My husband and I have just moved nearby a few days ago and we are still getting to know the neighborhood better and see what's near. We got excited to see that there is a Walmart only 4 minutes away so we had decided to go there and get things for the house. There was an item we wanted which was locked up so then we asked for help to open and get what we wanted. Right when the lady came to help us, she started giving us unnecessary attitude, and to top it off when we were not sure about the item she was like "YES OR NO!?" In the most rudest tone. Excuse me ??? Don't you dare speak to your customers like that. we were still not done with her "help" but she ended up walking off on us without saying anything. It was not just us who she was acting this way toward, it was every customer she came across. I believe her name is Gabby, I will be posting a picture of her, so BE AWARE. read more

Walmart Supercenter - BEAWARE Of this, it goes by the name of Gabby. - Department Stores Near Me - Burbank, California

First time just buying a gift card. Who knew that you had to go to customer service for a long amount. The staff was busy talking to themselves and really not focus and assisting the customer. Even with eye contact they were not interested. I did wait my turn and did receive the gift card that I was waiting for. There were some card that were open in the back. Make sure the card doesn't look open. There is fraud everywhere. read more

Hey Walmart! Two helpful things for your CUSTOMERS. 1. If you're going to lock stuff up, have someone to un lock it. I had to wait at cosmetics, I had to wait to get laundry detergent, and then deodorant. I waited so long for this stuff. It was 8:30 am. Store wasn't busy! 2. Please inform "your shoppers" Walmart employees, customer should have the right of way, these shoppers barrel out of the isles, block isles and just almost run you over. CUSTOMERS should not be inconvenienced by these people who take up the whole isle and don't watch where they walk. Thank you, read more

Worst experience ever at a Walmart. I placed an order for pickup and accidentally did curbside. I couldn't figure out how to change the pick up so I didn't mind since I only ordered one item so I assumed it would be very quick. Arrival and check in through app was simple enough. But I had to wait over an hour before I got out of the car and decided to ask an employee about my order in which they got it out within a few minutes. I do feel bad cause there were a lot of cars waiting so I'm sure they were backed up but if it took more than an hour for my one item, I wonder how long others waited for theirs. It would be one star but the second star is because all the employees in the warehouse were so kind to me. So kudos to their guest service but they definitely need to reevaluate their pick up system. read more

My delivery order is 6 hours late and counting... at the time of this post. I've been trying to get someone to come to the phone for almost 3 hours. I'm going to keep pressing numbers to transfer to every gotdamn department until I can speak to a manager. I'm Karen-ing out. I asked the Bakery Department if there was some sort of hostage situation or a power outage. Honestly, there is no excuse. When I got the "Operator" she said she would personally get someone to help me. I waited for 47 minutes until it hung up on me. I watched a whole episode of the Daily Show during that time. The service sucks! Will update later. Calling the 800 number now... read more

Walmart has started having their checkers place sticker on avery item purchased at check out. This is extreamly anoring and greatly slows down the check out process. They put the stickers on even if you ask them not to. Walmart could better use the money they are spending on these stupid stickers and low prices on their item instead. These sticker are a stupid idea Walmart and you need to stop it now. read more

Wow. I was flabbergasted at how much the stockers do not care about their job! Popcorn was literally just thrown together on the sand shelf and you have to rummage through to find the brand/flavor you want. Same with wet cat food and canned waters. Just thrown on the shelves. No organization. Just really sad. I wish these corporations would get it together and pay decent wages so employees would have more pride in their work. read more

Everything was going good really liked this walmart. But one employee white lady with burgundy hair that was in the exit checking the receipt made a very rude comment to a group of customers. Highly! Inappropriate. read more

This is an extremely large Supercenter that we found rather difficult to navigate. Fortunately, we were able the one product we came here to find in groceries. Self checkout went smoothly. read more

Mona was helpful on floor with pricing and then personal hygiene cabinet. Always good selection of items when I stop in with best prices. Cashier he was friendly and quick. The guy at exit very nice in checking receipts with items. Thanks! read more

The Walmart+ is THE WORST--total waste of money. The delivery is either delayed, there is a bag missing or you get someone else's bag, then they actually left my bags outside my bldg on a busy street! Very rarely do I receive my order correctly. Today I ordered at 5:15p -they said "delayed" then "to be delivered by 12:01am" then delayed until tomorrow! For 4 items! DO NOT WASTE YOUR MONEY ON WALMART+ Also, there is a good reason they received so many one star ratings...they SUCK read more

Inside is busy during the day most days. Nice selection of grocery items inside. Employees have always been nice and helpful. My issue for 3 stars is grocery pickup at this location. Mostly it goes smoothly but sometimes their app glitches and their employees have confirmed it doesn't notify them you are outside waiting. I have also gotten almost every other week damaged or missing items at pickup. Make sure you double check your order before leaving as they sometimes don't give you an item. read more

HUGE Walmart. You can find almost everything you may need. From groceries, home goods, clothing to kid toys all at a reasonable price. First timer, huge store located in a huge shopping center with a huge parking lot but, Parking wasn't easy to find at 1 pm on a Friday. Samira at the register was super friendly. I never expect small talk at any grocery store, in fact I don't prefer it. But Samira was just lovely, Good job Walmart. read more

Went in on a busy Sunday afternoon, there was still plenty of parking in the large parking lot. Tan in for the essentials, laundry detergent etc and found my way to the gluten free selection. They have a wide variety of options for gluten free sensitives, and I appreciate it! I picked up a box of banana bread mix and cinnamon rolls I can't wait to try. Obviously they have cheaper prices here, the workers are very nice and don't sleep on their frozen section! read more

Walmart Supercenter - Gluten free - Department Stores Near Me - Burbank, California

I'm a member of Walmart+ and one of the gimmicks to get you to join is "free returns from home" -- this is not always the case. I'm old, disabled, and don't drive, and so when "return to store" shows up as my only option I'm upset by that! Customer service won't help me so I have to scrounge around for someone to drive me over. Guess I need to stop buying worthless Chinese crap. Maybe that means no more buying from Walmart! That's the majority of what they sell, isn't it? read more

Every time I go here the customer service gives me a hard time on returning things. Not nice at all meaning and nasty.

I came to the store at 1301 N victory Pl to return the phone I bought on the website. When the employee checked the phone and packed it, I asked for a receipt for the return of the goods. The employee glared at me and started shouting that the goods I bought were not sold by Walmart and they were not responsible for them. I replied that returning the goods to the store was one of the options on the website) to which he glared at me even more and repeated that he would not give me a receipt. I asked him to speak to me properly and insisted that he could make a copy of the receipt for me) A female employee was standing nearby, who intervened and gave me a copy of the receipt. The employee was a very short guy, about 25 years old, with black curly hair. If you don't want conflicts - avoid this miracle worker! read more

Walmart, if you value your customers, HALL NEEDS TO BE TERMINATED IMMEDIATELY!!! Walmart must really be hurting to allow this absolutely DISRESPECTFUL AND DISGUSTING person to run their store. He is rude and condescending with ZERO customer service or people skills. I made the mistake of asking for a manager when multiple items I was buying rang up higher than the shelf tags. Hal came over and made it abundantly clear that he wasn't going to honor the shelf prices, and I could take the items or leave them. He then gave me a long dirty look as if he was hoping I would complain. I left Hal, and all of those items, frozen food too, and walked out. I will never step foot in that Walmart again, and I am very seriously contemplating about jumping on the "BOYCOTT WALMART" bandwagon. You cannot allow an employee, especially someone in management, to be so disrespectful to your customers. You may want to remember that you do not sell anything that cannot be purchased elsewhere. I would rather pay a little more and be treated with courtesy than to subject myself to abuse for low prices that your manager won't even honor. Walmart, you need to get rid of Hal promptly, because he is doing your reputation no justice. I know finding employees may be difficult, but Hal is NOT IT. It is no coincidence that he is mentioned many times in these negative Yelp reviews as well as in Google searches. WALMART, IF YOU KEEP HAL EMPLOYED WITH YOUR COMPANY, YOU MIGHT WANT TO TAKE A LONG LOOK AT TARGET TO SEE WHAT HAPPENS WHEN YOU PISS OFF YOUR CUSTOMERS!!!! People will flee, just like I did. read more

Their new Pick-Up service is excellent idea! After purchase online, Check-In on the app when you are ready to pick it up. There are 25 designated parking spots for pick-up. Update the app & let them know which parking spot # you are and color of your car. Within a few minutes, the associate will bring your order for you. No more waiting in line at the counter and you don't have to carry all the stuff to the parking lot. Super convenient and efficient! read more

Walmart Supercenter - Department Stores Near Me - Burbank, California

I guess a nicer location, in a nicer area, does not make you a nicer person. I was having a pretty good day...and then I met Eduardo. I had two gift cards to spend that I got through Wellness rewards. These types of gift cards HAVE to be used in store, you CANNOT use them online - I tried just to avoid having to go to the store in the first place. I had $100 in gift cards to spend and I spent about $70 in the beauty section without a single solitary problem. With my other $30, I headed to the main checkout to buy three items - a scratching post for my cats, a towel, and some toothpaste. Should be simple enough, right? Nope, the lady tells me that she is not allowed to scan my giftcard. I proceed to tell her the lady in cosmetics just did it without a problem so she calls her manager over. He tells me that I have to download my card on the app and use it at checkout from the app. I did initially lie and said I didn't have a phone. I didn't want the app on my phone. I don't need the app. You don't have to use the app to use the giftcard. I literally JUST used it and it was fine. Whatever, I was going to go back to cosmetics but the lady told the manager that I was "just going to go back to cosmetics to use it" so he raced over there to tell them not to take it. Fine. I'll play the game his way. I downloaded the card into my wallet online but it won't work. No matter what I try it will not work as a payment option. A new lady at the register did try to help me before sending me over to customer service to try to get them to get it to work. It wouldn't. So SHE scans the giftcard and it was going through fine. Until Edwardo came over and voided the entire transaction and walked away. So I waited there. I refused to move until I got some help. I just wanted to check out and leave. He finally came over and said that I have to use my card online. I told him it doesn't work online so he tells me then he guesses my card is useless. Oh the hell you say? He tells me to call corporate. The girl writes down the number to corporate, which is a false number, by the way, but I find the correct one and call them. I step away. The guy at corporate was VERY nice. He said that my card was fine, that he didn't understand why the manager is refusing to scan it, and that I was correct in insisting that they take my card as payment. He decided to speak to the manager. So I find Eduardo. After some time, which the man at corporate was so nice to wait for as long as he did, the man at corporate asked why he was refusing to take my card. Eduardo said it was HIS store policy, set by HIS store manager, and has been store policy since the fires happened (so nice, right? Let's stop taking cards that help people at the time of a natural disaster. Stay classy there, Walmart.). At this point, the man at corporate advised me to go to another Walmart and assured me that he would be filing a formal complaint against this Walmart and this manager because he felt like I was being targeted and that this was NOT a corporate approved policy and my payment should have definitely been taken at this location. I ended up going to another location (even though I wish that this location was forced to abide by COMPANY policy rather than their own rules instead of having to waste my gas by going almost ten more miles out of my way - especially with gas as high as it is). I ended up at the Walmart in South Gate. It was a less desirable location, in a rougher area, with the BEST customer service I could've asked for. I immediately went to customer service to ask if they would take my card. He looked at me like I had worms crawling out of my ears. He said of course, all we have to do is scan it. You don't say? WILD TIMES. I had ZERO issues using my card at checkout - the lady knew exactly what to do and was super nice. I have found my Walmart. I will NEVER AGAIN use the one in Burbank. I will be following up with corporate and staying on top of my complaint. Eduardo, do better. Corporate will be dealing with you, I'll make sure of that. read more

We ordered a lot of stuffs, and case of bottled water. But they did not deliver the water. After paying the expensive delivery fee. I need the water to be delivered as I just had a knee procedure. They are not very helpful to hrlpless consumers like us. read more