I went to Gloss for the first time months ago (I found it here on Yelp)!! It's right down the street from my house and I asked for Carolyn because someone else with curly hair mentioned she had it-so I knew she would know how to cut my hair. I love Carolyn. She's so friendly and does an amazing cut and blow out. She will definitely ask for your input. My sister now goes to Carolyn too. Gloss is very clean, always on time, and really wants you to feel at home. This is the best place I have been in the area. read more

Gloss Beauty Lounge - Hair Salons Near Me - Morgan Hill, California

This was a very disappointing experience. I contacted the salon via email about making an appointment and received a response right away. I replied to confirm. Come the day of the appointment, I show up but nobody is there. I contact the owner via email and phone. The owner insists I never confirmed my appointment. On my end, I have an email in my sent folder that shows I confirmed. No bounce back or anything strange. The owner keeps insisting via text they never received a response from my email. How is this my fault as the potential new customer? On my end, it looks like I confirmed. The owner goes on about their intake process for customers but I'm a new customer so how would I know? This could be a misunderstanding but I felt like the owner was calling me a liar and I wasted my precious time on this business. When hair can cost upwards of $200, I'm not wasting my money on this business who has no customer service etiquette or respect for me. Unfortunately the system makes me leave - star. read more

I'm really happy with my cut. I had my hair cut 2 months prior, I have long thick wavy hair, and wasn't really happy with it. It just needed blended, and was heavy in some areas. I held off on trying this salon just because it was more expensive, it's worth the money. Big time. Super nice and clean, really friendly. Definitely will be back. Worth every penny. So glad I came, feeling much better about my hair. read more

Love my hair! I was anxious not knowing exactly what I wanted since I'm going grey. I love my hair and overall experience and will definitely be coming back read more

I just started here a few months ago and I have gotten tons of compliments on my hair since then. Wonderful cut. Excellent color and Carolyn is the perfect confidential stylist/therapist! read more

I was told I'm not a good fit for the salon because I expressed my concerns that I didn't like the beige looking toner on my lightened hair. I also was told to go to another salon a few weeks later to buy the Davines shampoo they sell. The salon and products are incredible ,but if you aren't happy with the work don't be surprised when you're told that your not a good fit or I don't think I can make you happy. This is after me being kind & leaving a 20% tip. I was also told to go home and wash my hair w/ Dawn dish water soap to have the toner fade after a 250$ color service . This is an honest review. read more

The level of attention and detail is spectacular. Steve did an amazing job. I didn't know what I wanted to do with my hair but he made suggestions and explained what would look and be best for me and my lifestyle. I truly appreciate his work. For those who are unsure on what cut they would want, I highly suggest booking with Steve. read more

I love Carolyn and her hubs, Steve. I always feel so very welcome when I walk through the door and they are both fun and personable- not to mention excellent hair stylists! Carolyn does my hair every 5-6 weeks and I also asked her to do a blow out and style for my son's wedding and my website headshot. I love our hairdo "chats". xo read more

Gloss Beauty Lounge - Hair Salons Near Me - Morgan Hill, California

Went yesterday for my first appointment with Steve. He Immediately made me feel comfortable. I loved how to took the time to get to know what I wanted for my cut. He did his magic and I love it. I can't wait to go back for my next appointment. read more

Gloss Beauty Lounge - Before photo - Hair Salons Near Me - Morgan Hill, California

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I don't like to get my hair done this time of year (Winter) because my head is in its worst shape after the change in weather. But I desperately needed a hair cut. Carolyn was my stylist and I must say she made me feel so comfortable and happy to be there. I went from frizzy medium-length hair to a cute shorter bob and I am so thankful for the result!! She even opened up her schedule the next day to fit me in. The salon is in a great location with easy street parking. I will be back! read more

I had my first appointment at Gloss Beauty Lounge recently and I was very impressed. Carolyn is great and talented, she did exactly what I wanted with my hair! My partial highlights turned out beautifully and I can't wait to go back for full highlights. I highly recommend this salon, check it out! read more

Today I had the pleasure of visiting Gloss Beauty Lounge and it didn't disappoint! The beautiful salon is nestled in the heart of Morgan Hill. Not only was Carolyn professional and hospitable, my haircut was the best cut I have had in a long time. Thankful to say I have found my new beauty lounge!!! read more

The only salon in town that keeps my hair infinitely beautiful, playful and bouncy. Cindy is the goddess of hair and my whole family visits her for their appointments. She helps you find a look and is impeccably welcoming and hospitable. The salon is small, but very comfortable, is clean, and has great lighting. The only salon I'll go to in Willow Glen. read more

I went here for the first time to get a haircut, and Carolyn immediately made me feel welcomed! She was very kind and approachable. She not only asked me about how I wanted my hair cut but also my daily hair routine, so she could accommodate both. She genuinely cares about keeping my hair healthy while keeping me happy with the results. She managed to layer my hair to thin it out (I have a lot of hair) while keeping it the length I want. Plus, she cut it in a way where it would frame my face and still allow me to put my hair in a bun or a braid without too many hairs sticking out! The whole experience left me feeling good and confident, and I will definitely be coming back for my future hair needs! read more

Love...Love...LOVE Liesl over at Gloss. I was with her when she used to be at Umbrella (downtown SJ). She's fun and spunky but she's completely down to earth! She never tries to push anything on you (new look, product, etc...). She makes suggestions, but she's never pushy. I've been going to her now for about 3 years or so and I love her. I've recommended her to friends all the time. Even a girlfriend of mine who lives in the OC makes sure she visits Liesl on a routine basis! read more

Steve gave me a wonderful cut and advised me on moving forward in the future. I was very pleased.

Well, it's been almost a year now & I'm more than happy with my hair services from Carolyn & Steve. I just recently made a bold move & cut my hair pretty short. Carolyn not only did what I wanted, she also helped instruct me on how I can style it myself at home. Although it never looks as great as when Carolyn does it, I still love it. Sitting in the chair at their salon is always a good time as they always make me laugh! I'm happy at their cozy salon & will continue to be a happy client. read more

Gloss Beauty Lounge - New hair thanks to Carolyn. - Hair Salons Near Me - Morgan Hill, California

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Probably the best little salon in the bay area. You get accomodated by the lovely receptionist when you walk in. They always offer wine, tea or water to sip on throughout your appointment. The people are really close which makes you feel like part of the family when you walk in. It is a little salon across the street from Longs Drugs. They have 4 stylists; Liesl, Steve, Rosealee and Cindy. I get my hair cut from Cindy and when I first went in I had super super super long hair. I was always afraid to get my hair cut short because the one time I did I got a BOB that looked dreadful with my chubby cheeks! But.... Cindy has been slowly chopping at my hair and now I do somewhat have a bob! Only I love this one!!! I have never trusted anyone with my hair and now I just tell Cindy to do what she wants because it ALWAYS turns out amazing. The salon isn't as pricey as most places- and pretty standard for the bay area. The only difference is that whoever your stylist is- you will come out looking like a million bucks even if you only got a $70 do. read more

I should really go see Carolyn more often. But I'm such a simple hair girl that I often forget that it's been 6 months since I've gotten a hair cut. Usually my hair is in a ponytail or clipped back with a pin. That's it. But I have to remind myself of how pretty I always feel after I see Carolyn. She did my hair and makeup for a wedding a couple of years ago and I've been addicted to her since. So, of course, when I heard she was now at GLOSS, I had to go check it out. It's a really cute salon. What's awesome is that you are instantly greeted and don't have to wait long for your stylist. I was seen right away and I think i took a little nap while my hair was being washed. Carolyn cut my hair just perfect. And as the perfectionist that she is, she asked Steve (the owner) to take a look and offer suggestions. When I left the salon, I felt so pretty and my hair felt so light and bouncy. 6 months later, my hair still looks great when I take the time to style it. But I know that I could use a visit to GLOSS and Carolyn real soon before my hair starts to protest! read more

Color -- okay. Didn't wow me. Color faded very very quickly. And she cut my hair way shorter than I asked!! Trying to get an appointment or treated nicely is like a war. Carolyn is dishonest and pushes people away with a nasty attitude if she can't fit people in her schedule or do what SHE wants to their hair at the appointment and this is all in emails she has sent me. Good luck. Hope you get treated decently! read more

OK. I admit it. It has been YEARS since I've had my haircut and styled in a way that I truly fell in love with. I've had some bad experiences in the past with hair nightmares and it was over three years ago that I said "Enough! I'm not cutting it." Until Now. I have thick, curly hair and I decided to grow it out and donate it to Locks of Love. When my hair was long enough to donate, I knew I wanted to find a true stylist to cut my hair, because it was going to be a big change. I asked a friend who her stylist was because her hair always looked like she just came from the salon. That's when she recommended Carolyn at Gloss Beauty Salon in downtown Willow Glen. I met Carolyn for a consultation and I was immediately greeted by her smiling face and I knew as soon as we sat down and talked about our ideas that this was who I wanted to style my hair. Now I want to shout from the rooftops how much I LOVE my new hairstyle! I LOVE IT!!! And, by the way, the price was incredible, too! Very reasonable. I didn't realize how much a new hairstyle makes you feel SOOO good about yourself! I feel amazing and I feel beautiful and that is so wonderful!!! If you are like me and want just the right person to treat your hair like the goddess you are, then Carolyn is your answer. She has the touch and loves what she does, and it shows in her work. If I could, I would give her 100 stars! And yes, it was that awesome! Go and see for yourself!!!! read more

Who tries a new salon two weeks before getting married??! I am a brave girl. I've been in the Bay Area for just over a year and a half and have had the hardest time finding a salon and stylist that's right for me. I've tried recommendations from friends and good ol' Yelp! with no luck until now. I've been growing my hair out from a pixie cut for the last two years, but have had plenty of trims and "attempted" re-shapings along the way. Though I've wanted to keep my hair long, I've also been wanting to add some layers to keep the cut interesting and flattering. I've tried about five different people over the last few years and each time I've left with barely a trim and negative $50-$80. I have an awesome hairstyles for my wedding, but unfortunately she doesn't do cuts, so I've had somewhat of a predicament. With just two weeks to go until my wedding, I decided I needed one last haircut. I'd had what I thought would be last last in February, but the stylist didn't do quite what I was looking for, so I decided to give it one more go. Enter Carolyn from Gloss Beauty & Barber Lounge. I was quite nervous to try a new stylist and salon just two weeks before my wedding, but Carolyn's glowing reviews and great photos made it a fairly easy decision. At the start of my appointment I explained my situation to Carolyn and let her know that my main goal was to make sure my bangs were shaped in a way that would look good with my wedding updo. I also want to keep a few pieces in the front loose, so she cut some more face framing layers that would fall nicely when my hair is pulled back. She also cut some shorter layers around the crown to give my hair more shape and volume. Needless to say, this was by far the best hair cut I've had in the Bay Area - even my fiance agreed. Carolyn listened to what I wanted and wasn't too shy to make suggestions about what she thought would work. Aside from the haircut, I really enjoyed the atmosphere of the salon. As others have mentioned it's pretty small and laid back. I'm not sure if they have a receptionist (there wasn't one there the day I was in), so if no one answers the phone, you can email to make an appointment. That's what I did and I got a response fairly quickly. I think I've finally found my new hair home! read more

I have only been to Gloss once, but I have found my new place! I saw Carolyn for the first time and I was very pleased!! She cut and colored my hair just how I described and really listened to what I wanted to achieve with my hair. Carolyn is super sweet and I never felt like she was rushing to get me out of the salon. She also took the time to show me how to style my hair a particular way; she didn't rush through it. This is also a husband/wife owned salon. It's just the two of them and the atmosphere is great! It's clean, chic and friendly. I really enjoyed my experience there, so needless to say, I will be back. :) read more

Carolyn is just fantastic. I really couldn't be happier with the outcome of my hair. I was looking for a new stylist that would listen, not be pushy, and would actually do a good job on my hair. She doesn't charge an arm and a leg, either, I feel her prices are on par with most places. I went in with not so great highlights- some came out white and some were still yellow, since I've got dark hair to begin with. She suggested a few colors to cover them with, as well as base colors for the rest of my hair. I wanted bangs and she really made sure I wanted them since that's a bit of a commitment. I'm glad I did it and she did a beautiful job on them! She trimmed exactly what I wanted - just enough to clean up the ends. I'm super happy with my hair and experience and am looking forward to my next appointment! Another great thing I loved is that she doesn't overbook herself, so I'm not waiting for someone else's hair to be done before she works on mine. read more

I have been back in the area for a year now and after trying other places in downtown Campbell, which is where I live, finally got hooked up with Rosealee. Thank goodness my favorite bartender has fabulous hair and recommended her to me! Rosealee does some amazing highlights, lemme tell ya! They give my fine hair the appearance of depth. She knows a bit about bangs, as well. My cut is always manageable due to the great layering and grows out very well, due to my lack of funding for more frequent visits :/ When I move again I hope I can afford to fly her out to do my hair ;) The salon is great, everyone is really friendly and cool. The wine always helps after a long work day, not to mention the orgasmic scalp massages....I am relaxed just thinking about it :) Yay! read more

Carolyn is *AMAZING* She is incredibly talented with both cut & color. I have always been very particular about my hair & I am also allergic to hair dye. Carolyn is always very careful about my highlight placement & ensures no color ever touches my scalp. I always feel safe in her chair & my hair has never looked better. read more

I just have to write another review because this woman continues to amaze me time and time again! I went in to gloss again this weekend to get my haircut but didnt really know what i wanted. My hair was about waist length and very very dry and damaged. Itold Carolyn I wanted a cut that would give me volume and mabey add in lots of layers. Then she worked her magic and did just that! My hair looks and feels thicker, healthier, and MUCH more managable! I must admit, it was a big change for me...and i LOVED IT!! :D I have full confidence that whenever i go into gloss, Carolyn will make me look great! Im also a huge fan of the shampoo she washed my hair with...smelled AMAZING!! read more

Gloss Beauty Lounge - My hair looks so much healthier now thanks to Carolyn! - Hair Salons Near Me - Morgan Hill, California

I love Carolyn! I've been to Gloss a couple of times now after a friend suggested it to me (She and her husband go religiously!). I'm new to the city and never usually go to the same place twice for a hair cut/style- until now. Carolyn has given me such great cuts and styles! I love that I can now call her my hair stylist. Not only is she an amazing stylist, Carolyn has also given me a place to go to hang out and gab with a friend. See you soon! read more

With my curly hair, I've had some bad experiences with getting my hair cut. I knew I needed a to do something with my hair but was honestly pretty nervous about it. Carolyn was so wonderful! She took the time to make me feel comfortable and understand my hair. She did exactly what I wanted and even showed me some exciting things I can do for my hair! I'm so excited for my new chapter of healthy hair! read more

I went to Gloss for the first time months ago (I found it here on Yelp)!! It's right down the street from my house and I asked for Carolyn because someone else with curly hair mentioned she had it-so I knew she would know how to cut my hair. I love Carolyn. She's so friendly and does an amazing cut and blow out. She will definitely ask for your input. My sister now goes to Carolyn too. Gloss is very clean, always on time, and really wants you to feel at home. This is the best place I have been in the area. read more

I used to dread getting my hair cut, because layers would alway be too heavy, too much would get taken off, or something else cruddy would happen. Not so with Liesl! I love the way my hair looks when she does it. It always fits me- not too trendy, not too old. I was so confident in her abilities that I even tried bangs last fall and loved them! Liesl's also fun to talk to during my time there. I highly recommend her. The salon is nice and intimate. It's a great volume and has really cool floral arrangements! There's also plenty of parking on the street and in lots, and the salon is in such a fun walking area. read more

Spontaneous as I am, I woke up and decided I wanted a new style... after searching yelp for hours, I finally decided to try Gloss. Luckily for me, Steve had a cancellation and was able to take me at the last minute. He was GREAT! We talked about what I wanted, what kind of habits I have and he worked his magic! Very nice cut and highlights. I love it! This salon is very relaxing, not pretentious and everyone here seems really cool. I love the fact that he did not have a bunch of assistants and take appointments while doing my hair. Very personal and attentive. If you are looking for a relaxing spot to get your hair done, with nice music, professional stylists and products that are great for your hair ... this is the place! read more

I desperately needed a color fix on my over highlighted hair I received at another salon. It was growing out in a bad way and rather damaged from the color. CAROLYN to the rescue! She blended the color so beautifully with her high-end products and sheer talent. I am greatly pleased with the ssssuper duper cute cut she gave me! She had to cut a lot of the damaged hair out and I love the final result. That girl is a wiz with hair! read more

Gloss Beauty Lounge - Hair Salons Near Me - Morgan Hill, California

Amazing is all I can say. I started with a haircut in what I thought was going to be a long regrowth process to healthier hair. I was completely mesmerized by the beautiful hairstyle Carolyn gave me. My hair is shiny, full of movement and looks so healthy. If she is that amazing at styles I can't wait for my next appointment for color. Totally in love. Their salon is adorable to boot. You can't go wrong here. read more

Carolyn makes you feel so comfortable. I loved talking with her. She has a sweetness about her. She is very talented and love what she did with my hair. My hair cut is so beautiful! I love how she blew out my hair after. I am excited to get back to see her again. She is very talented and listens to you. The location is so beautiful! It reminds me of a little art cottage surrounded by pretty plants. It's whimsical place. read more

I've been going to Steve at Gloss for years now. Their place is very comfortable, there's always plenty to talk about (if that's your thing), parking is beyond easy and I've never had a bad cut. Plus, after your great cut, you can head over to Jonty's and grab a pork belly bahn mi! That combination always leaves me feeling great for the rest of the day. Don't risk a crummy after-lunch of god-knows-what while you stew over your terrible haircut. Head to Gloss. read more

I have been getting my hair done at Gloss Beauty Lounge for a few years now. What I enjoy most about the salon is the energy you feel while you are there. All the stylists are extremely friendly and are always so eager to know what you've been up to. They make you feel important , mix that with a great haircut/color job and you feel worth more than a million bucks:) I usually see Cindy, but Steve has also worked his magic with my hair and they are both fantastic! read more

Amazing, intimate and professionally casual salon! Got my first cut with Carolyn and it was phenomenal. Good people doing great things with hair! I'm so glad I found Gloss and can't wait to go back. Thank you Carolyn and Gloss! read more

My first impression was that, although Gloss was initially difficult to reach over the course of a week, this being contrary for me to yelp's indication that they respond within an hour, they were very communicative, attentive and Steve really nice, once we did get in touch. Also, the Davines product-line from Parma is outstanding, so I was impressed to find that they carry it. My appointment was for a partial highlight and hair cut late on a Friday afternoon. Unfortunately, Steve convinced me in the chair that an all-over color would be best; I have no grays, so, now I speculate this was because it's far less labor intensive than foils and he wanted to finish for the day/week(?). The result was a beautiful deep black with a bold, edgy, reddish shine/tint--nice, but not at all what I requested for my medium brown, blonde-highlighted hair. It was a drastic change that should have come with consultation. Furthermore, the hair cut was uneven with one side markedly longer than the other. When I very politely expressed dissatisfaction and requested a correction, Steve's choice was to refund my money (their work is too expensive at approx. $250 for dye-from-a-bottle and cut), rather than help me, which he said he couldn't do. This was well enough and a fine option, but I was surprised he didn't want to help, per my request, and was made to feel like I was difficult or a problem client, which I'm definitely not. My last impression was that they were mean or rude. Deprived of any sense of agency and a bad result, it was a disappointing experience. On my own, I bought Color Oops to get it out by myself and went elsewhere. Blah. *Counter to your response below: Wow -- to insinuate I didn't properly care for or maintain my hair and to write that highlights don't suit my lifestyle...? What utter nonsense! Just wow. I explained that my highlights had grown out (approx. two inches) because I had chosen not to undergo chemical treatments on my hair/scalp during a recent pregnancy.... I made the appointment for highlights, which I am happy to maintain under normal circumstances, and which would certainly have been doable had you been willing to make the effort to add some lowlighting and contrast. You convinced me you would produce a natural, blended look similar to my own, and I was not shown a sample -- I did not expect to leave with a single color so drastically different than my own. When I was given no help toward making it right despite my request for it, I maintain it was unorthodox and felt quite rude. For you to suggest now that your decision not to help me was because of my being somehow unkempt and your making a judgment of my lifestyle! How horrible and weird. Ha! This only confirms my last impression! read more

I have been coming here for a few years now: this review is long overdue! I cut my hair with Carolyn and I absolutely love the way she goes about her work and the final result of my hair cut! I have thinning, wavy hair and so l like to keep it short in the pixie style. Carolyn always works with me on my look and asks questions to make sure she has understood what I want. With each haircut, I have learnt what I like and what I do not like about my look and she patiently listens and works with me: I love the way my hairstyle had 'evolved' :) I am also very careful about what product goes on my hair and she understands that and always informs me about what she is using and if I am ok with it. I have also noticed that she uses products that are natural. Also, she is very quick to respond to me if I want a change in scheduling. The salon is very clean and I love the ambience of the place :) Definitely recommend! read more