Fantastic!!! Fantastic!!!!Fantastic!!! Ask for Dave to…read morehelp you. He is very easy going when helping you find what You want.No pressure only satisfaction is how he operates.Very friendly and knowledgeable. The man who installed the carpet Jorge knows what he's doing.He will let you know what he needs to do to make your room look top notch. My 96 yo Mother told him he did a Great job and she doesn't hand out compliments easy. Whenever I called Roger's the employees were all very nice. If I could I'd rate Roger's flooring a 10, that's how good this company was in every aspect of coming through for me Kirk Nichols

Years ago, these people installed the floor coverings for Envee builders in Lombard. They damaged…read morethe vinyl with a cut in the flooring about 2", when they came to do the repair, they cut a 4" square around the cut and put a piece of vinyl in that matched, except this made the problem worse. They should have replaced the whole section of flooring. The cut they made, which made it worse, caused more things to catch on it and looked worse than awful. Horrible pride of workmanship. Horrible. Never, never use these people. They are either clueless or do not care. Either way, never, never use them.

They were just great. We've used Coffman Carpets numerous times and they were on time, courteous,…read moreand fairly priced.

Professional, communicative, and reliable! Installed new carpet for us before we sold our condo…read more Will be hiring them again to install flooring in our new house. Highly recommend!

I am a repeat customer who simply can't recommend this company enough! An unfortunate series of…read moresewage and flooding events resulted in the need to replace the flooring on all 3 levels of my home. I went with hardwood on the main floor, carpet on the 2nd floor, and vinyl in the basement. My home looks absolutely beautiful - I couldn't be more thankful! They went above and beyond to help me make decisions on what was best for my family as it wasn't easy to remodel 3 floors at the same time, they rescheduled several times to accommodate my changing schedule and other contractors, and the installation was flawless on every level. As with past experiences, they treated my home as they would their own. Thank you so so so much Jordan, Xavier, Joe, Ashton, Adrian, Martin and Tony. You guys are simply the best!

We requested an estimate and Xavier was prompt & explained things extremely well. Their estimate…read morewas extremely fair and when Joe and his team arrived to install they were prompt, meticulous and clearly experienced. They also went above & beyond in helping us move some heavier items back in place. We couldn't be more pleased with our choice to use Strictly Carpet & Flooring. Mike K

Fair, friendly, reliable service from a great carpet contractor. Mike was outstanding. I am selling…read moremy house and needed to replace walk-in closet carpet with bad shoe polish stains. Mike was able to patch three different pieces of remnant carpet together to cover floor and make it look like nothing ever happened. 24 Years of carpet experience proved that the professionals with Carpet Direct really are good !!

We recently used Carpets Direct for our upstairs flooring in our house and they were excellent. We…read morelooked at many other companies for quotes who some were a disaster. One in particular gave the whole make a decision now pitch which really turned us off. Dave was the last person we saw and by far the most knowledgeable. He answered all our questions and had many samples to choose from. Dave communicated price to us right away and allowed us a few days to make a decision. We decided to move forward with Carpets Direct and are so happy with the finished result. Mike did a great job installing our carpet and even came back on NYE to complete. They even took our old carpet into our basement crawl space for us to use which was great! After they were finished Dave checked in to make sure we were happy with the result which we were. Overall, this is a great business and one worth requesting a quote from.

Fantastic quality and the owner stands by the work. We had a small spot where the epoxy didn't…read morecure completely and the owner was back out to fix it with no hesitation. The floor looks amazing!

Poor quality workmanship. He missed quite a few spots and eventually came out to fill them in. It…read morenow looks worse than ever before. The filled in areas are very dirty, it looks like oil was spilled on the floor. My steps going into the house are very tacky and dirt is now embedded into them and impossible to clean. I sent him pictures and said he would get back to me, which he never did. He now no longer answers VM or texts. Buyer beware, he does not stand behind his work.

Everything went great with this flooring company. Kimberly (the owner) came and measured and had…read moreeverything ready within a weeks time. Juan and his guys finished were laying the basement berber carpet. Kimberly is very personable and provided several different options and colors. Their carpet installer Juan did a fabulous job! He was efficient and very hard working. We'll definitely be using them in the future to complete our upstairs flooring. Thank you!!

Great Experience all around. Kimberly was quick to schedule a sales appointment, brought all…read moresamples to our home to make a selection, measured same visit (about 45 minutes total). We were impressed with the speed at which she provided samples so we could match paint. Installation scheduling was swift, expert work was done for an entire floor in 1 day (including furniture moves). Kim and her team could not have made this simpler. We appreciate it is a family owned in-town company and highly recommend them for the job.

While interactions and communication with the teams was professional, courteous and helpful, and…read morethe quality of the carpet seems to be good so far. The quality of the work has warranted the low rating. They did not order the correct quantity of carpet to begin with, which meant two occasions for installation. But I do understand mistakes can happen. However, I now see that should have been a flag. After less than 6 months, there are multiple very visible seams in several locations. The worst being in the middle of a hallway - a major area of the house. I had never ever seen a seam in any carpet ever before, any where, so it was strange and somewhat shocking. They did respond and schedule to fix it in a timely manner. However, after spending 3 hours to supposedly fix the issues, a week later, the seams are just as bad. This has colored the whole experience to be extremely disappointing and I would not recommend them. At least not for carpeting.

I just had to write this to say how happy I am with Jim Douglas and his team. I have had backsplash…read moredon't in my kitchen and carpet cut into a rug for my family room and I love both!! They were so easy to work with. I highly recommend them!!!

BBI replaced our countertops and backsplash and the experience could not have been better! The…read moredesigner, Laura, was professional and so helpful in picking out the beautiful quartz. She guided us through the whole process. The gentlemen who measured and installed were very knowledgeable and courteous. They arrived on time, cleaned up after the work and did an amazing job. I would highly recommend them!

The company is Best Buy Interior Finishes - providing complete flooring, custom cabinets, and…read moretiling options for kitchen and baths. My husband and I completed a minor kitchen remodel with the BBI team. We have experienced remodelers with several other projects and can say this was the best experience working with this company. Before we decided to use BBI, we spoke with several other companies. BBI was the only entity to support the entire project; from choosing and installing countertop materials to reconnecting appliances, installing new sinks, offering backsplash options as well as building a new custom built-in cabinet to replace a built-in desk in our kitchen. We priced several other vendors and found this company provided the best value and quality for our project working with us from beginning to end. They referred to a plumbing company for our sinks and faucets and worked around our lighting team. Their design expertise with Maris L. was right on point and they worked with us every step of the process. I am very detailed and their team understood my needs. We worked together throughout the entire project. Their installation team was exceptional. Now we have a clean updated look.