One frozen slice cost them 7 customers + more We came to…read moreTimeless Tea Dessert Cafe in Issaquah as a group of seven to celebrate a birthday and enjoy dessert together. Each of us ordered a slice of crepe cake, which felt like a perfect way to end the night. Out of the seven slices, my husband's slice was still frozen in the middle. I walked up to the counter where two young guys were working and politely asked if we could get a different slice, since everyone else was already seated and eating. Instead of acknowledging me, they immediately started speaking Chinese to each other without even a simple "one moment" or any indication they were discussing the issue, so I eventually just walked back to our table. About five minutes later, after they had apparently consulted with a woman in the back, one of the guys finally came over and told us they would not exchange the slice because my husband had already tried it. We were all just sitting there, honestly dumbfounded. A basic level of customer service would have been to apologize and swap one slice of cake, especially when you have a whole group there to celebrate. You didn't just refuse to replace a frozen slice of cake--you lost seven customers over the way you handled it. We will not be coming back.

Been here a couple of time; i wouldve given them a lower star review if it after the first visit…read more The second visit was much better. This is your usual boba tea shop that you order via kiosk. This time around the service was really fast. What we got: Pop corn chicken (4/5) Wayyyy better than the first time i had it. You can actually taste the marinade and the meats are tender. Green tea w/ lychee jelly (3.5/5) Your typical green tea drink. Milk tea w/ pudding (4/5) Good drink; 75% sugar level was perfect! Overall its a nice boba spot that over varieties of drinks and snacks.

I want to say that their black sesame latte with a shot of espresso and oat milk is one of the best…read moreblack sesame drink I've had by far in the area! Definitely will be back again As for donuts, my fav at the moment is their black sesame donut.. the rest are ok but not my fav

Lovely brioche donuts and lovely staff! I like that they switch flavors every week, so you can keep…read moretrying new flavors rather than the same ones. They have savory options too, which is nice. I tried Lemon Curd, London Fog, and Everything Bagel last week and my favorite was Everything Bagel because it was less sweet and such a unique flavor, but Lemon Curd was a close runner-up. I'd definitely visit again to try more flavors!

Very nice sandwiches and prepared pastries. I've never seen a Reuben croissant before.read more

Customer service: 5 stars! We called to place a special order from there to Central California! We…read morecalled a week ahead of time, confirmed the order and pick up time two days before. Excellent customer service! Cleanliness: the store is very clean including all wall and room decor, trash, tables, and chairs. The food prep area is visible from the counter and was neat clean and organized including the floors. There was stuff out, as expected for a working business, but clean none the less! Set up: this pastry shop is veryyyyyyy cozy atmosphere! I can see myself sitting here enjoying coffee with friends, or studying here! Love the lighting, the stained glass windows.. ADORABLE!!! Order: Black Sesame Kouign Ammans. The black sesame was mixed into the dough. I have previously only had them where the filling is black sesame. I love this pastry because of the buttery salty caramelization of the pastry dough as it cooks in the solid metal pan with the proper heat. Having it mixed into the dough was a solid 4/5 stars. My personal preference would be to have it as a filling so you can taste more of the caramelization on the dough and not coupled with the black sesame. I was definitely missing that aspect. It was still an ABOVE average pastry! Pastry filled with Ube cream. Yall I had to sit on face time while my boyfriend and his nephew enjoyed this pastry! I was so jealous, they weren't even talking. I'm asking questions while they were shoveling their pastries and moaning with sheer delight! WOULD I ORDER AGAIN: ABSOLUTELY!!!! Black Sean's enjoying Ammans are hard to come by!!! And now I feel like I need to try this Ube pastry that causes ungodly noises!

Bobae Coffee & Tea is a popular spot for boba, treats and all things sweet in the Seattle area…read more Like its Kirkland location, this Issaquah one offers all the yummy favorites and their seasonal donuts, which are a must when they're available. Located in a small business strip in Issaquah across from the Gilman Village, parking is easy to find in the lot, but it can be limited with the space and other businesses around. Inside, the shop is very cute, with pastel decore, velvet seats and tables, and plenty of places for photo ops. I ordered the ube matcha latte and the seasonal pandan donut, which were both good. I love ube, so was glad to know that they make their own ube flavoring here, which was the best part of the drink. I also liked the pandan donut, but it was very sweet and rich. The menu offers a lot to choose from, with different drinks and treats, including those you can see in the case, such as the ube cookie, ube basque cheesecake, etc. Glad to know Bobae has another spot on the Eastside, making it easy for me to get to.

The best and freshest drinks. They make all their own syrups and the boba is so fresh it melts in…read moreyour mouth. The coffee they use is amazing, bold but not over powering

friendly staff, clean facilities, and knowledgeable about the current selection. perfect for an…read moreafter movie sweet treat or dinner at the commons

The service is always top notch. Delicious desserts! We order often especially when the key lime…read morepie flavor comes around! Smells so good inside!

Yes , the place is truly LEGENDARY! A lover of all things sugar this placed gave me a RUSHHHHH of a…read moresugar high... Hello the fruity pebbles donut gave me a euphoric experience and a Time Machine trip back several decades when I sat at breakfast table pouring myself a bowl of Flintstone Fruity Pebbles for breakfast... Who have thought of adding to a donut but I LIKE IT. I was heading to a friends house to watch Raiders game and brought some extra donuts to share. The gang really enjoyed the robust flavors & variety of donuts I came with. Friends share donuts in my world. Folks one last note and that's these were some of the freshest donuts around from all the compliments...... Yes, they serve coffee so don't be surprised if you see a line of cops lined up for some drip & donuts.. Cops equal quality donuts and it shows. Great place and I'll be back..

Called ahead to understand what the shop had. When arrived, they had a full display of options with…read moresome rather large donuts. It had a steady flow for an afternoon and we were in and out quick. The negative review is due to driving home and the Apple Fritter was crunchy and overcooked... almost burnt. The glaze and fillings were minimal and not a happy experience overall, especially with their pricing. Understand this might be a franchise or mom and pop owned, but quality issues should be a priority rather than putting items out for consumers that only find out after they left. I personally will not return but maybe your experience will be better.

We got the strawberry cheesecake bundt. Delicious! The frosting is sweet, but I had no complaints…read more We tried them cold and then room temp. Definitely felt less sweet and softer texture at room temperature.

Ordered 2 1/2 weeks prior to my even, 36 Rose buntinis. received a call 90 minutes before I was to…read morepick them up to tell me they ran out of the roses. Bad busines, how does this happen when I ordered them 2 1/2 weeks before event. employees didn't really care or offer a discoun, nothing

On our way to Edmonds and tried to decide on an impromptu lunch in Issaquah that will accommodate…read moreour dog. Paisleys tea room at Gilman village is the place! Patio has about 6 tables with colorful flowers in full bloom surrounded us. It's quite magical sitting there relaxing and sipping delicious tea, pastries and lunch. Everyone works in the shop all so sweet and attentive. We had London fog which was fragrant and beautiful. Salad and sandwich hit the spot. It was so relaxing even our dog sat quietly and people watch. Do try this place with tea services too. Presentation is always stunning. Thank you Quinn and staff making our lunch time very pleasant and memorable.

I wanted to love this place and was so excited to try it. We made a reservation a month in advance…read morebecause there were 7 of us. We were seated at a large table, and it was beautifully decorated. After twenty minutes, someone came by to talk about the teas. We ordered our pots, and she said they would be out shortly. We got the tea and were told we could try any other tea. She brought out tiers of little snacks, and then didn't come back for an hour. I think she was busy with other customers but there were two additional workers. One of my friends asked one of the other workers for a different tea, and she came by and said "he's just the host." Ok, well he could have still given you the order, or you could have come by and asked if we wanted a different tea? I really wanted to recommend this place, and bring my daughter back with her friends but for $565 for 7 people, the food you see, and one pot of tea for each guest, I'm going to pass.

We stopped and purchased couple of varieties. It's a cute…read morestore and the service was great. The chocolate was quite unpalatable. So overwhelmingly sweet that one cannot taste the chocolate itself. I'd recommend See's Candies instead.

Such a cute space. It really makes you feel like you've been transported to the Alps even though…read moreI-90 is right there. Dedicated parking lot. Friendly staff that immediately greets you with samples. Large variety of chocolate options. Everything was super tasty. Definitely recommend getting a frozen banana covered in chocolate.

Really good drinks, I had the chocolate waffle as well which was good, kind staff. I'll be back!read more

My boyfriend and I arrived here almost 20-25 minutes before they closed so we were a bit anxious…read morebut luckily the employee working seemed to not mind at all. They also have a huge screen where you can order from so we got a Taro smoothie and a fresh milk tea with boba. The prices for the drinks were not too bad in comparison to other bubble tea places. They also offered other snacks like takoyaki which we wanted to try but we just had poke from a spot nearby. It didn't take too long to get our drinks and our drinks were made to perfection! I love how it wasn't overly sweet and the consistency was perfect. The tapioca was great too so I'm not sure why there are so many bad reviews for it as I have definitely had questionable tapioca. The inside was clean and there are plenty of space between the tables and chairs. They even had two claw machines that you can get really cute prizes from!