One frozen slice cost them 7 customers + more We came to Timeless Tea Dessert Cafe in Issaquah as a group of seven to celebrate a birthday and enjoy dessert together. Each of us ordered a slice of crepe cake, which felt like a perfect way to end the night. Out of the seven slices, my husband's slice was still frozen in the middle. I walked up to the counter where two young guys were working and politely asked if we could get a different slice, since everyone else was already seated and eating. Instead of acknowledging me, they immediately started speaking Chinese to each other without even a simple "one moment" or any indication they were discussing the issue, so I eventually just walked back to our table. About five minutes later, after they had apparently consulted with a woman in the back, one of the guys finally came over and told us they would not exchange the slice because my husband had already tried it. We were all just sitting there, honestly dumbfounded. A basic level of customer service would have been to apologize and swap one slice of cake, especially when you have a whole group there to celebrate. You didn't just refuse to replace a frozen slice of cake--you lost seven customers over the way you handled it. We will not be coming back. read more

Been here a couple of time; i wouldve given them a lower star review if it after the first visit. The second visit was much better. This is your usual boba tea shop that you order via kiosk. This time around the service was really fast. What we got: Pop corn chicken (4/5) Wayyyy better than the first time i had it. You can actually taste the marinade and the meats are tender. Green tea w/ lychee jelly (3.5/5) Your typical green tea drink. Milk tea w/ pudding (4/5) Good drink; 75% sugar level was perfect! Overall its a nice boba spot that over varieties of drinks and snacks. read more

Timeless Tea Dessert Cafe - Issaquah - Popcorn chicken - Bubble Tea Near Me - Issaquah, Washington

This does not feel like a comfortable cafe, its quite crowded and messy inside. The menu did not specify that the matcha bubble waffle comes filled with red bean. Also, the mochi falls apart upon opening and created a huge mess. Not to mention that there was plastic in my mochi dough. I will not be returning here. read more

Timeless Tea Dessert Cafe - Issaquah - Plastic in my mochi dough - Bubble Tea Near Me - Issaquah, Washington

Typical Chinese cafe with some food options like pop corn chicken and deserts-Snowcone, milk tea, cake etc, Service is slow as only one worker provides service-take order and make food. Cute decor but outdated read more

Timeless Tea Dessert Cafe - Issaquah - Too cute to eat! - Bubble Tea Near Me - Issaquah, Washington

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Another cute boba joint now serves more snack foods. Haven't tried the savory snacks yet but I've had waffles and drinks and they were delicious. The bulldog cakes are cute and delicious. Now they have cheesecakes which I will be trying them soon. You can order on the kiosk too Lots of choices on drinks. Workers are always happy to answer questions and helpful. read more

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I came a couple of minutes past noon and was able to quickly order. I got the black milk tea with boba, 30% sweet. I thought it was good- not anything amazing. The boba was a bit tougher than I liked but it was fine. The tea was a little on the weaker side, so I can see why people would think the milk tea was a bit watery, but for a drink in a pinch, this will do. I am giving 4 stars though, based on the cleanliness of the place and ease of ordering. Good seating area with WiFi, which allowed me to work for a bit. read more

Timeless Tea Dessert Cafe - Issaquah - Black milk tea with boba. - Bubble Tea Near Me - Issaquah, Washington

Adorable dessert shop in the Meadows Shopping Center in Issaquah. It's sandwiched between Dough Zone and the Issaquah Cafe. Service is what you'd expect: order from a machine thing then pick up your order once your number is called. No real interaction with any of the staff. The desserts were tasty but it felt overwhelming to have so many options at once, especially since it was our first time. It sort of felt like the Cheesecake Factory of Asian desserts. read more

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The drinks are great, but I also love their unique selection of desserts and snacks. Recent favorites are the crispy fried taro cookies (reminiscent of taiyaki, but its own whole thing) and the matcha yogurt cubes. I've been here 10-15 times and still trying new things. Also the "cans of jasmine matcha roasted milk tea" was not something I've had anywhere else. It doesn't come in a can - maybe the jasmine flowers were canned? Anyway, I enjoyed it and would probably get it again. read more

Timeless Tea Dessert Cafe - Issaquah - Red Bean Matcha Milk Tea - Bubble Tea Near Me - Issaquah, Washington

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Usually don't leave reviews but came here with my daughter's excited to try their sweets. When we came in there was no greeting or anything and I had to order through a screen even though no one was there. Customer Service sucks in Issaquah. I thought the boba that I ordered would make up for it, but there was no flavor on their "brown sugar boba" and their tea tasted bland. Would not recommend. read more

Whenever my best friends and I are in the area for dinner, we stop at Timeless Tea for dessert. I love the chill atmosphere and cute cat decor. My friends and I honestly spend hours here whenever we come and we love the good vibes. My go-to dessert here is their delicious cakes. I love how flavourful they are; the layers are always filled with the perfect amount of filling so the cake isn't too dense or fluffy. I love how many interesting choices they have to order from and definitely have a goal of trying them all. The last time I went, I decided to be adventurous and try their strawberry mochi. It was so delicious with fresh strawberries inside and creamy flavours. I didn't really like the sticky consistency of the dough, but that's just a personal preference. My besties love all their desserts. I haven't come here for bubble tea yet so I can't speak to whether or not it tastes delicious, but it sure looks delicious and I am excited to try it on my next trip to Timeless Tea. read more

First time visiting this location. In the same shopping plaza as QFC. There are about 4 tables for seating. The menu is huge and this is the first time I've seen cooked foods. We tried the spicy pork cutlet which was curry flavored. The egg waffles were perfectly crispy on the outside and soft in the middle. Service was great and efficient. read more

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Pretty disappointing flavor, especially since they are my favorite chain of milk tea, the Bellevue and Seattle locations have better tasting tea. My 4 seasons green tea tasted very soapy, and the boba was glued together, not very fresh. My friend ordered a mango passion fruit with crystal boba & 75% sugar which still tasted verrrry sweet... Also bought a cake to try, but it was still frozen in the container so we didn't get to enjoy it inside. The ordering method is with a self-order pad, and the four seasons green tea was labeled incorrectly on the screen, I had to ask a staffer for help identifying it. It's quiet in here on a Saturday night, even tho it's right next to dough zone. There's cute seating and decor for you to enjoy while having your dessert but I would recommend the Seattle or Bellevue location for fresher tasting tea. It could've been better and I was sadly very disappointed :/ read more

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During those hot summer days, I just crave some cold refreshing bubble tea. I know you know what I mean. Stopped here because I was in the area. Ordered 5 drinks for all of us: bubble tea, 2 milk cream drinks. They have the cutest little Panna cotta desserts too. Quite pricey ergo I didn't get any. Like most bubble tea joints here, you can customize the ice and sugar levels. I personally had their red bean and matcha drink. It was good - a little light on their red bean and it could be cooked and slightly mashed up to give it some different mouth-feel but overall good. Service was relatively fast (we were the only ones there at that time). They weren't particularly friendly but definitely professional. It's next to Doughzone and parking is pretty plentiful. I'm sure it gets crowded during the breakfast and lunch time being that it's also next to the Issaquah breakfast joint. I heard that the milk cream drinks were good/okay. It has a little bit of a salty taste because of the cream. We will be back! read more

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Service was bad and not polite at all. Food was bad quality, didn't taste right, and not served as advertised. 70% if not more of fried chicken was breading. The sweet potato fries were terrible. No taste at all and so soggy they were more like noodles than fries. Finally to top it off there was hair in every single sauce we ordered. read more

Was in the area to pick up food and also wanted bubble tea. I do enjoy the fruit teas at their other location, so I wanted to get one here. It wasn't busy when we came. I was able to order at the kiosk right away. There was only one person waiting for his order ahead of me, but it still felt like it took long for my two drinks. It took 10 minutes for my drinks. But my Strawberry Tea was so refreshing; it really hit the spot; so, it was kind of worth the wait. I got it 30% sweet with lychee jelly, and it was really tasty. The Oreo Milkshake was also tasty. read more

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I was in Bellevue for a week on a work trip, and I was missing the desserts and boba back home in Hawaii. I found this place via Yelp and decided to give it a shot, seeing they just opened in 2023. Upon entering, I was amazed at how fresh and inviting this space is. It's also pet friendly, with a bed for dogs and cats. There's also options for ordering via kiosk or online. All kinds of cute desserts are available, like dog mousse and mouse panna cottas. I opted for the vanilla mango pudding and watermelon juice (hand mashed, garnished with lime!). The extra care the workers put into your food is obvious in the taste. Durian is available, but be a good human and don't get it. Wonderful food, wonderful service. I hope they will be around for a long time. read more

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Cute cafe with boba and plenty of other dessert options. I've enjoyed the milk tea and bubble waffles, which are tasty, and would like try their various crepe cakes as well. The cafe is decorated well and has some seating inside. read more

I was really excited for bubble tea because I've been playing a bubble tea shop simulator, and it gave me a craving. I went to Timeless Tea because the first tea shop I visited in the area had an abysmal health rating, and I didn't trust that. I came in and said hello to the cashier, but he just stared at me blankly and went into the back. I waited for his return to order because I didn't realize that using the tablet was an option. I asked for a milk tea with boba. I loved looking around at the cute cat themed decor while waiting~ The tea was ready within a few minutes, and I took it to go. I learned on my first sip that they didn't put in the boba. I guess my boba trip is cursed today.... This is a clean establishment but could use better customer service. read more

Timeless Tea Dessert Cafe - Issaquah - Bubble Tea Near Me - Issaquah, Washington

Came here after eating at Dough Zone next door and was curious. I ordered the Bulldog chocolate mousse and my friend ordered the salted caramel crepe cake and a watermelon tea. The desserts were pre-packaged. Hers was fairly good, but unfortunately mine was not very mousse-like. It had the texture as if it had been sitting out for a long while or as if too much gelatin had been used. My friend enjoyed the taste of her tea, but didn't appreciate the pulp. It was different ordering from a screen rather than a person. read more

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Really, really great. Sincerely, An SF boba binge-r (Four season green milk tea and purple rice milk tea) read more

Cutely decorated with cats and funny writings, the Issaquah location had opened earlier this year. I had wanted to try out Timeless Tea a long time ago after seeing their famous bull dog mousse. - Mango Snow Ice w/ Red Bean ($13.25) - Rabbit Coconut ($5.99) - Chocolate Bull Dog Mousse ($8.99) - Milky Black Sesame Waffle ($6.50). Add Black Sugar Boba for $1. - Purple Rice Yogurt ($7.50) The Mango Snow Ice was the best among the desserts and had very finely shaved ice. While the other treats were adorable, I found the taste to be average without any special notes and not worth the price. The boba pearls were good, but the black sesame drink itself had an odd flavor. The Purple Rice Yogurt ($7.50) was also lacking in comparison to Yomie's with the grains being too hard. On weekdays from 4 -6 PM, the business offers happy hour deals of BOGO milk tea. We came on a late Wednesday evening so the place was not that busy. read more

Timeless Tea Dessert Cafe - Issaquah - Mango Snow Ice w/ Red Bean ($13.25). Rabbit Coconut ($5.99). Chocolate Bull Dog Mousse ($8.99). Milky Black Sesame Waffle ($6.50). - Bubble Tea Near Me - Issaquah, Washington

Surprise bag scam? I purchased the $10.99 surprise bag, which according to the store is $23 value. This is what I got. The cake is $5.99 per their menu. I don't believe the two milk tea combined would be $17. Is this a scam? Wish I checked before leaving the store. Very disappointed! read more

Timeless Tea Dessert Cafe - Issaquah - Bubble Tea Near Me - Issaquah, Washington

Wow! Cannot say the service was beyond expectation of a BBT establishment! Greeted a friendly service member she was very kind and patient as I went through their extensive menu. It was a scorching hot day and my baby was being extra fussy. She kindly helped me sit down to cool off while we wait for our drink. We ordered a slice of their durian crepe (must try for durian lovers) to go and she kindly kept it in the fridge for us until we're ready to leave. The drink was perfect to order (watermelon smoothie) and the pork wrap was tasty. Thank you for great service and yummy food! read more

I came here because it was the only tea place open. Man, I asked for 30% sugar and I think I had no sugar, my drink was extremely watery and not very flavored. I could probably have saved $7 and made it at home. Also, I feel like I paid a pretty penny and waited a LONG time for my drink. I'll only come again if it is past 8pm. read more

Awesome that a bingsu spot opened in issaquah sammamish area. We loved it! Can see this spot very busy and lines out the door once warm weather rolls around. Go now!! 4 star as it's kinda expensive - $16 with tax and tips. But, it's is a pretty elaborate manual creation. Can't speak to boba, etc. read more

Thought I located a closer shop for my new favorite, yomie yogurt; I couldn't even finish it. I even ordered a large size. In addition to 50% sugar too sweet, it was just not refreshing, not delicious. And so much for the taro mochi layer cake (poor presentation with soft mochi as the top layer), I had much better at TnT flagship supermarket in Richmond BC at half the cost (CAD and no tax). This store does have many new items in the ordering kiosk and in the store. Maybe quantity, variety over quality and taste. I asked for the black sesame seeds in the yogurt, not purple rice, was told the black sesame seeds is pre-mixed in syrup, not for the yogurt. I wouldn't mind driving much further to Bellevue to Yomie Rice & Yogurt which offers black sesame seed and mochi yogurt. read more

Timeless Tea Dessert Cafe - Issaquah - ** - First time I dislike these beverage (Rice yogurt) and dessert (Taro Mochi layer cake). - Bubble Tea Near Me - Issaquah, Washington

Has ordering kiosks perfect for introverts and those who need pictures before they make their order. Coffee milk tea definitely is on the coffee/tea side so it's not too sweet. Pudding was a bit bland for my personal tastes as I like it slightly on the sweeter side. but texture was good. Rabbit dessert gave a hint of coconut and nice and jiggly, I do recommend it to try once as a novelty item. Heard their crepe cakes were popular but didn't try, I'd definitely come back to this place if I was conveniently in the area. Good parking as it shared the same parking lot with a grocery store, and other small miscellaneous shops. Has about 4 chairs for a high countertop seating be the window and about 3-4 tables along the wall for seating groups, a good place to grab a drink and chill with friends and youngsters. read more

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Congratulations on new opening, and making the list of worst boba tea shop I've ever been to. Ordered green tea drink, coffee-tea blend and black sugar milk.. All taste diluted and bland. The black sugar milk tea is the worst, which is like... Plain milk. Look good in picture but really disappointing flavor. Big thumbs down. read more

Timeless Tea Dessert Cafe - Issaquah - Coffee milk tea... Watery and doesn't taste anything like coffee-tea blended drink - Bubble Tea Near Me - Issaquah, Washington

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There's a new boba place in town! In Issaquah, that is! I used to go to the one in Bellevue but this is closer to home. Located just next door to Dough Zone, Timeless Tea is a very cute place for boba and cute Asian specialty desserts.. And they open till 11pm! You can order yourself at the kiosk and specify your sweetness and amount of ice u want. I usually do 50% ice and 50% sweetness. This time, I got the Milk tea with grass jelly and boba. The sweetness was perfect! Will definitely go there again! read more

Timeless Tea Dessert Cafe - Issaquah - Pomegranate with crystal boba, fruit tea with boba and Milk tea with grass jelly and boba. - Bubble Tea Near Me - Issaquah, Washington

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Was excited for this place since we used to go to the one in Seattle all the time, but the apple falls far from the tree in this case. We've spent enough here to accumulate 200 loyalty points (I think this means $200+ over the few months they've been open..). When we tried to use these points for a drink, their POS POS system wouldn't let us pay the quarter we owed. The two workers had no idea how to charge us $0.25, so naturally they spent 15+ minutes trying to convince us to not use our points, refusing cash, escalating to an on-call manager, and bumbling around with their POS system. This was after they had already made the drink so that makes a lot of sense. Then the baby started crying and we left without our drink. All for a stupid quarter. read more

This drink is very good that called crystal boba Pomegranate fruit tea, but I didn't take the picture of that. Chocolate dog is so cute that I can't bear to eat it, and so are the rabbits. Finally, I can have a good drink and a delicious dessert in issaquah!! read more

Timeless Tea Dessert Cafe - Issaquah - Chocolate bull dog and rabbits coconut - Bubble Tea Near Me - Issaquah, Washington

The boba taste good here as well as the deserts. Also tried their too good to go deal, their blind box is worth it. Service is pretty nice too. read more

Enjoyed everything about this cozy place, from late night tea availability to ambience. Their cake slices are a must try and delicious. Will go back again. read more

The place is so cute! Comfy and inviting! Fun and unique teas and boba teas. Everyone was really friendly. They were open late, which was great! We went for after dinner dessert. Yummy desserts! Crepe cakes, pan a cotta, mochi. I lOnly wish they had more gluten free/dairy free options. But this place is definitely worth the stop! Finally something b new on Issaquah! read more

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I just didn't taste any tea flavor. Very weak tea flavor. Also I could taste the milk powder from it. Balls were not too chewy.

Was so cute inside super easy ordering system I also saw them taking customers orders very friendly woman was there greeted us and said thank you and good bye but more importantly we really enjoyed our desserts read more

The crepe cakes are just amazing. It looks like it might be heavy, but it's light, delicious and just the right level sweet. Tried the 8 flavor version recently and it was a party hit! read more

I was in the area and needed a quick boba fix so gave this place a try. I wanted to order the regular milk tea but learned that it's not made to order and I don't like premade milk tea so I ordered the 4 seasons fruit tea instead. The fruit tea was very lacking in taste - a few slices of orange and a couple pieces of watermelon - didn't taste tea at all, very bland more like fruit-infused water. Maybe their other drinks are good but I probably won't go back. read more

Really good pearls and boba, the coffee boba tasted watered down though and would recommend getting something else. I like that they ask how much ice and sugar you want in your boba which is nice and is very customizable. read more

If I could give more than five stars I would. Have now had everything on the menu and it's my grandkids favorite place to go and has become a new tradition for us. Even got their birthday cake their and one for my wife and I celebrating 30 years of marriage read more