What do you do when you full time in your rv and want to go on quick camping trips? You buy another…read morecamper. This is our 3rd rv from A&L, not to mention all of the referrals we send their way. Danielle and Shelby were huge helps in making the process of buying our tiny camper smooth. Any time we walk in, and we've walked in alot since 2018, they always greet us with a smile and are happy to see us. Shawn in finance had everything ready to go fir closing so it was a breeze. Brant, thanks for a great deal. It's always a pleasure going in. Huge shout out to the Richmond Va Team of A&L RV Sales and especially Shelby and Danielle for always making us want to come back.

From the time they were Southern RV I have had excellent service. The schedule, don't keep my…read morecamper, work well with insurance and stand by their work. You won't find a more reputable RV dealership or service department anywhere!

Wonderful folks! Fantastic service! Reese, Tammy and Mark are truly great folks. Great work on my…read more36' Class A! Prices were beyond extremely fair!

quick , way cheaper than any other place around, highly recommended.....usa army vet.read more

Took my travel trailer in to repair LP quick connect I damaged. Dropped off April 7th with needed…read moredate of May 28th (trip). Work was not completed and they would not even cap the open LP line. Picked it up and was able to fix it myself. Two months and they could not complete a job that took me 3 hours once I understood what needed to happen. I would not recommend McGeorges for service on anything other than the campers they sell. Spoke to service manager who was very short with me even saying "you didn't even buy this from us..."

Stop lying to customers and have better customer service. Our RV had lots of problems when we…read morepurchased it. Apparently it was never looked over when it was traded in. Was not winterized and several water components were cracked from the severe cold. Instead of them agreeing to fix it they pushed it onto the warranty to get it fixed. When we picked up the camper there was no way of checking to be sure that the water problems were fixed. They don't return phone calls or emails. We had to drive 1 1/2 hours to get there to find out what was going on with our RV. I would not recommend this place to anyone.

Visited General RV center with friends purchasing a Class C Motorhome…read more Their salesperson Mike was knowledgeable, helpful and friendly. He made the buying process for my friends very comfortable and stress free. He listen to their pricing concerns and arrived at a price both parties were comfortable with. I'd definitely recommend Mike and General RV

General RV in Ashton Va has failed for 10 months to have a promised part shipped to me that was…read morebroken when I took delivery of my Reflection 285bts. Its frustrating as a customer to be to have multiple promises broken.

My camping buddies warn me NOT TO DEAL WITH DODD. They bought a consignment unit in January and…read morehave had a very bad time with Dodd. They promised a 25 Point examination of the unit before they picked it up and paid for it. This was not done. Not even winterized, and Black and Gray holding tanks not emptied. Made their first time out a very bad experience. When they went to get help from Dodd, they refused to even acknowledge their mistakes, and sent them back to their camping spot after freeing a valve with full holding tanks, despite again promising to empty. WARNING....DON'T EXPECT THIS BUSINESS TO DO WHAT IT CLAIMS TO DO FOR ITS CUSTOMERS.

$999 Document fee on used Rv.... Advertised prices are not real, also "willing to negotiate" Means…read morethey try to sell you a $1,495.00 going over of a used RV that should have already been part of any sale from a dealer. I have no idea what they are like after the sale as this was enough to make me move along.

Amazing deals at Camping World. Come see us and get your camper!!…read more Check is out you won't be disappointed

Empty the building of its employees and start over! They are incompetent, right hand doesn't know…read morewhat the left hand is doing. I was told not to buy there, only wished I'd have listened.

Had a inline short of wiring. Ed came to campsite and quickly found it. Repaired better than new…read more Very professional and a fair price. Would highly reccomend.

Quick response, prompt and executed the fix. Water leak from not winterizing. Had our water flowing…read morein no time. Fixed at the KOA

I selected one star because there was not a negative star option. I am a long-term rv"er and have…read moreactivity rv'ed in 49 states, and in Canada. In my opinion this is the worse rv repair shop I have ever seen. They not only ocer-charged me but failed to repair my rv. I will stay as far from that place as I can.

What should have been a straightforward and simple matter has turned into a nightmare of deceptions…read moreby Go Play. I purchased what I believed to be, and what was advertised as a new (not pre owned) camper. Upon receiving the title nearly three months after the purchase date, I was shocked to see that the title stated that the camper was in fact used. This journey began several weeks ago with a drive that started in NY to procure the camper in question that required a missed day of work and an overnight stay in a hotel along the route, as the bureau was set to close upon my arrival. Although I was in constant communication with Chris throughout the drive from New York to Virginia, they opted to close the facility in lieu of completing the purchase in one day. I asked for the contract in order to thoroughly review the terms several days before the agreed upon purchase day. I was emailed a preliminary version of the contract the morning of the drive down and purchase day. I identified several concerns and requested changes/edits via email. Upon arrival, I was handed the unedited contract and the manager called a secondary team member who was unaware that the phone was in speaker mode and I could hear the details of his responses to the managers conversation. The secondary team member stated "I told you, this guy is going to be a problem", which gives the impression that they were knowingly being deceitful. However, the dishonesty began nearly from the start on behalf of the manager Chris. The purchase was made after expressing my needs and the recommendation of the manager Chris. Each question I asked was met with a vague answer. During the walk through the team could not manage to activate any of the listed amenities. Little did I know that this was because this was a used and troubled camper. Customer service and support has been non-existent from the very beginning. I was misled and misguided by the manager Chris and the Go Play organization. Nearly two months after procuring the camper I received a call from the New York State Department of Motor Vehicles (DMV), stating several inconsistencies with what I was originally informed by the manager Chris. These inconsistencies included that I would be held liable for taxes for the warranty, which was contrary to what the manager Chris had stated. What was stated is that I would be liable for the taxes on the camper only. Regarding the defective items in the camper, I am awaiting repairs on items and no service has been provided as of this review, despite certain assurances and scheduled appointments that were not respected. However, the crux of my challenges lie in the fact that I paid for what was listed as a new camper and received a used camper (based on the documentation provided by the organization). The customer service and support has been non-existent. It is as if the deception never ends with the manager Chris and Go Play I strongly suggest that potential future clientele learn from my mistakes and take their business, and finances, anywhere else. There has been no attempt at remediation by the manager Chris nor Go Play. I do not believe it is not worth the hassle, stress, and deception of dealing with this team of people.

Great customer service!! Good service department. Staff very friendly, knowledgeable, honest!!read more

They are the absolute best! I have been taking my RV to them for years and every repair they have…read moremade has been priced well and professionally completed! Timely too!

If you want an honest, upfront and reliable dealership look no further. I can't say enough good…read morethings about the crew at Road Trip Camping. No crazy sales tactics no selling you crap you don't need. Just honest to the point help. They have a loyal customer base which of which I am happy to be a part of. I would rather drive 5 hours and past multiple other RV dealers to see the Road Trip Camping crew. It's hard to put my finger on exactly what it is. But I think honest sums it up. I was comfortable giving the a 5k check based on a hand shake agreement

BETTER BUSINESS BUREAU COMPLAINT FORTHCOMING…read more I strongly recommend that prospective buyers use caution before purchasing from Road Trip Camping. My experience after buying a 2024 TAXA TigerMoth Overland has been extraordinarily frustrating, and I am now preparing to file a complaint with the Better Business Bureau. When I purchased the camper, owner Warren and his staff repeatedly emphasized Road Trip Camping's relationship with TAXA, their standing as a major dealer, and Warren's personal relationships with people at the company. Those assurances gave me confidence that if something went wrong, I would be taken care of. Unfortunately, things went wrong almost immediately. First, the air conditioner supplied with the camper made violent gurgling noises and had damaged controls. When I initially reported it, Flo suggested the noise might be normal because her trailer's AC sounded similar. I pushed the issue, submitted a warranty claim, and the replacement was ultimately approved. I was instructed to purchase the replacement myself and submit the receipt for reimbursement. I did exactly that. Months later, I still have not been reimbursed more than $200 for the replacement AC. Then came something far more serious. On only my third trip with the camper, the driver's-side wheel bearing disintegrated while my wife, children, and I were traveling approximately 70 mph. A passing motorist yelled to us that our tire was on fire. We slowed down and pulled over. The bearing had failed catastrophically and generated enough heat to damage the hub components. When the trailer service company arrived, the wheel was precariously positioned on the axle. This could have ended very differently. This was particularly disturbing because I had been told the camper had been serviced and inspected before I purchased it. Warren personally assured me that he would oversee the warranty repair. Because I live nearly four hours from the dealership, parts were shipped to my home so the work could be completed locally. When one shipment arrived, I was required to pay nearly $100 in import charges just to receive the warranty parts. I then paid approximately $585 for the local repair/service work and submitted the costs for reimbursement. Again, I have not been reimbursed. Throughout this process I copied Road Trip Camping on communications and repeatedly asked for their help. At one point Brittany told me they had left a message with Storyteller's main office and that if I wanted additional information, I should contact Storyteller's Accounts Payable department myself. After purchasing the camper from Road Trip Camping based partly on assurances about their relationship with the manufacturer, I found that response astonishing. I am now out nearly $1,000 between warranty-related expenses, repair costs, shipping/import charges, and the replacement AC, while continuing to discover issues with a camper I was told had been inspected before delivery. Most frustratingly, Warren personally assured me that if Storyteller did not make this right, he would. That has not happened. I have retained the emails, warranty documentation, receipts, photographs, repair information, and correspondence associated with these issues. I would welcome Road Trip Camping responding publicly and answering two very simple questions: 1. Why have these documented warranty expenses still not been reimbursed? 2. Will Road Trip Camping honor Warren's personal assurance that these issues would be taken care of? Until that happens, based on my experience, I cannot recommend purchasing a camper from Road Trip Camping.