Came here to write about my experience with Mimi the manager and see that other people have had…read moresimilar experiences. I was told that because my cut and color was scheduled in the incorrect order I would not be able to see my stylist for both services for my appointment 2 days later. When I expressed disappointment in this as I booked it weeks ago and timed it for an event, Mimi proceeded to tell me that 1. I assumed risk booking online and 2. I booked my appointment too late and I probably have roots that require more time anyways and 3. That I could simply get a cut with someone else but I refused (not even true)-essentially gaslighting me as if this was my fault and not theirs. When I clarified that I would get a cut with someone else and she said that was fine I said that it seems like there's no issue anymore, but then she proceeds to add that perhaps with my negative attitude I shouldn't come at all...like what? My husband who was in the room was appalled at how a MANAGER was speaking to me, let alone after the issue was resolved. The results are not worth the abuse this place shells out if you request any accomodations.

Ok I never post reviews but seriously I have to after my experience today. I have never ever ever…read moreeverrrrrr been spoken to the way I have been spoken to by Mimi. My color was botched and I could even accept that and not post this but how I was treated by this woman was literally horrific. She spoke to me like I was the lowest piece of garbage... I booked a hair cut + color with stephanie (a more junior stylist) and the color unfortunately went in the wrong direction. It was way too blonde and then in an effort to correct, she took it too far in the other direction then Mimi got involved to lift some lighter pieces which then became brassy. I was there more than 4 hours and kept my cool even though I was there starving with a dying phone and my poor 10 year old waiting for me through this. Mimi was trying to help which I appreciated but when blowing my hair out, started her rant with "no disrespect but..." then proceeded to twist everything on me essentially blaming me for my hair. I came with many many many pictures. She even told me I couldn't get the color I wanted because I had longer hair in the other pictures where I liked my hair in the past? What?? Her assistant came over to discuss another client she had where she rudely told the girl the client would have to wait and deal with it. Then proceeded to lecture me and try to make me feel like a complete moron. I walked up to the receptionist literally in anticipation that they would do something to offset this horrific experience. Either a discount, a product, an IM SORRY you had a bad experience?!! Instead, Mimi comes over and essentially mocks me like a moron again reiterating that I had the services I booked even though I wasted half of my day and was leaving with BRASSY roots. So I paid $260 to hate my hair. I will pay $400 for expert hair when it's EXPERT hair. they did NOT deliver whatsoever and I left literally in tears not only because of the hair but more for being treated like a piece of garbage. All of this in front of my child...and she told me that they were taking about me and laughing at me while she was waiting for me by reception. I do not know where this woman gets off talking to people like this. She is in a customer service role and has no idea the reach one person can have. My reach will be heard by many because this is unacceptable.

Farida at Salon Toujours is truly the queen of tape-in hair extensions. After years of bouncing…read morebetween salons and suffering damage from other stylists, my hair was in terrible shape. Farida completely changed my experience. She removed my old extensions, treated my natural hair, and installed her tiny, lightweight extensions that actually don't cause damage. Her precision, honesty, and incredible attention to detail made all the difference. The results look unbelievably natural, the salon is beautiful, and for the first time in years my hair is healthy and growing again. If you're looking for high-quality tape-in extensions, expert color, and a stylist you can trust, Farida at Salon Toujours is the only place to go.

I have always received a good haircut. There are parking spots for the salon in the back. Everyone…read moreis very friendly.

First visit to Craft+Theory where Nicole kindly gave me my soul back. I've been searching for a…read morestylist who listens and delivers what your vision is. She's meticulous, patient, compassionate and delivered a stellar cut. The entire team in the clean eco-conscious Ho-Ho-Kus, NJ modern salon is dedicated to their learning. A full range of styling products are well displayed without a hard sell. Nicole was ready for me the moment I arrived and completely focused and engaged. Beverages are gracefully offered and served. I am so grateful for this genuine warmth and happily recommend you book an appointment of your own!

I am obsessed with my results! Very few salons I have been to will see my vision and help me…read moreachieve it on the first time, but Meg at Craft + Theory just did that. She went above and beyond to help me achieve the results I was hoping to get. Everyone is extremely friendly at the salon and help you understand your hair type and how to help your hair remain healthy. Thank you again I am OBSESSED with the results!

I've been going here forever! Britney was a master artist especially when it comes to blondes!…read more Eric Alt is a ABSOLUTELY genius and he continues to keep learning new techniques which he perfects every time! He loves what he does and it shows

I have been coming here for about a year now. Olivia is an amazing stylist and does a wonderful…read morejob. I have long, thick and usually curly hair, she knows how to handle it well. Great cut for a mature face shall I say? ! :) She is a master of her skills and provides great conversation as well. Really nice person!

So over priced and service was sub-par with an elite attitude from the stylist, Olivia. Won't be…read moregoing here again.

Jess is the best!! Go to her for all of you hair needs. She's super sweet and knows what she's…read moredoing. She will be able to help make whatever vision you have come to life!

I have been coming here for the last several years, but today they have lost a client…read more A few days ago I scheduled an appointment for 10 am today. Over the weekend I received a voicemail asking if I could push my appointment to 11AM. I called this morning to follow up, but they confirmed my appointment was scheduled for 10 AM and expressed confusion about who called me to change it to 11. We confirmed that my appointment would be 10AM. I then came in 15 mins early and was coldly greeted at the desk when I checked in. I took a seat and waited for my name to be called. I waited 15 mins past my scheduled appointment, and during my this time the stylist assigned to me took a client that walked in after me. She was notified that I was waiting twice. She never once came to speak to me to let me know how much longer to wait. I got up to speak to someone at the desk to cancel, but no one was working the desk. I walked out. I tried to then call the front desk and was placed on hold for 5 minutes. Clearly, this establishment has issues with friendliness and with double booking. I shouldn't run into this much trouble for a simple haircut. I won't come back.

As we all do, we've had many hairdressers throughout our lifetime; however, after numerous services…read moreranging from haircuts to color "Lisa Thomas Salon" is truly a place to call home--permanently. From the warm welcome the moment you walk in, to the experienced and versatile stylists Tina, Elza, and Tatiaana, every visit is a wonderful experience. Their professionalism, talent, and attention to detail keep me coming back every time. Highly recommend to anyone looking for a salon that feels like family while delivering amazing results.

I am a 61 year old woman who, when stressed, cuts my own hair ending creating a mess. My hair is…read morealso thinning and yesterday looked really dry and "sad". I went to the salon because I needed to be presentable for a wedding. Kelly looked at my head and said not to worry but she needed to shorten the length by a bit to fix the back ... I responded "do your magic". Well she did ... my hair look fantastic !! I feel fantastic!!! My daughter said I look fantastic!!! My hair are bouncing look healthy and with the cut she gave me my head look full of hair !! Love love love the results !!

I opted to try this salon for my first ouidad haircut, since I am on a curly hair journey. I booked…read moreonline which was easy and it listed a price range, and of course ended up being charged the highest rate possible for my cut later. Though I did like my haircut, it wasn't good enough to go back. The interior is beautiful and I was greeted kindly and offered tea. I did drink some of the tea once it finally cooled but the rest of the experience was not so relaxing and I ended up leaving with half my cup still full. Because we had to diffuse my hair, I ended up spending a lot of time uncomfortably draping my body low on the chair, as told to do by my stylist. I wish they had a recliner or a better way to diffuse my hair - it was incredibly uncomfortable. For such a high end salon, I feel like there needs to be a better way! Vibe seems very cold and I did not feel good upon leaving. I was sold up on some curl shampoo, conditioner, and post shower leave in - and felt I couldn't refuse. I started to take a photo of the label so I could buy it separately later, and the stylist said "Well where else are you going to buy it? No one else carries it". I bought them since she had talked them up the whole appointment and the pressure was high. Turns out they haven't worked very well for me, despite being told I needed to use something better to get rid of all the "buildup" I had on my hair from my other shampoo/conditioner. I followed every instruction given by my stylist but using LESS product actually has been the best thing I could do. She gave me a hug when I was leaving - trying to mend the blow of a $250+ purchase I guess. I also was pushed to make a maintenance appointment for 3 months later, which would be about now. I declined. I wanted to see how my hair grew in - since I don't get my hair cut very often. Unfortunately I don't feel comfortable coming back, it was much too expensive for the experience I had. TLDR: posh, pushy, and expensive About $160 for curly wash and cut, diffused $35 x 3 products, $265 total Not for me!

Naoto cut my hair a few times before I moved to Boston and had to find a new salon to go to. There,…read moreI got a balayage that require them to bleach my hair. Although I loved the style and color on my hair, it made my hair very dry. Fast forward to last weekend when I came back to Naoto after about 2 years and he was able to touch up my balayage without bleach and color it exactly how I wanted. He was very efficient and patient with the process of touching up my balayage and making it darker, per my request. He's also very good at cutting my hair to how I like, and I ended with a very clean and voluminous look that is perfect for the wintertime! What I loved most though was that he took his time with the consultation in the beginning to make sure I got the style and color I wanted for my cut and balayage. He also made recommendations and asked for my permission when he wanted to cut more then I wanted in order to get rid of all my split ends.

What a gem of a place. Had my hair cut and greys covered by Naoto. He took his time and you can…read moretell he really enjoys what he does. A note for those who have never been here - it's a cash only place so just be prepared!

Transformative! I had an amazing experience at 21 Godwin…read more The owner fit me in despite a busy day. I've been frequenting many high end salons in NY and NJ but finally found my spot. She gave me exactly what I wanted, quickly and easily and to make the experience even more wonderful was the impressive array of skincare, hair care, teas and tinctures that she has carefully developed and crafted with years of experience and talent. Her skin serum is nothing short of a miracle and has balanced and smoothed my very problematic skin to the point that my sister thought she didn't have her glasses on when looking at me! Amazing business and owner that Ridgewood is lucky to have! So happy to have found this lovely business!

Ahh, where to begin! I called at 3:30 on a Friday desperate for an appointment after my other Salon…read morecalled and cancelled last minute. I called and April was able to take me at 4, for a single process balayage! I was so impressed and thankful for that. When I got there I was greeted by the receptionist (I don't remember her name but she was fabulous too, she did a great job curling my hair)! April did an amazing job on my hair, and even fixed my bangs that I decided to cut myself that morning! I would recommend this salon to anyone! It's so cute and homey inside too! April did all the decorating herself!! See you guys soon!!

Maria does a wonderful job! Her color skills are awesome. Highlights too!…read moreSuch a sweetheart.

i don't recommend going here . I went to get a simple black glaze to cover my blonde highlights…read moreand hair cut, they let me leave with blonde streaks in the front of my hair with out saying anything and I didn't realize till I got home. I called to go back and they had me come in the next morning instead of fixing it right away, not only that they let me leave half way through the blow out the next day because " she didn't have time".