I was in need of a birthday relaxation massage and was very happy that they accepted walked in!…read moreThat's was hands down the best massage ever! And it's very affordable!

I visited the Breeze Massage salon in my first visit to Bellevue, WA this week. They were…read moreconveniently located downtown near the premier shops and hotels making it safe to find at night. Nice, clean place with large massage rooms. They accommodated me as a walk in, I had a 15 min wait for service and the massage therapist was good. Overall, I'd give it a solid B+ for service and experience. The only reason not to give it an A is that the bathroom is outside and it was cold.

I've had body massages here with a couple therapists and the experience has always been great. The…read moreplace is clean, relaxing, and easy to find. Main door is closed after 6pm, but they keep eyes on for the appointments. Each therapist has their own style, but the techniques are all good. Kathy's pressure is very precise and you can really feel how attentive she is. She really listens and understands where the body needs more attention. Amy is very detail-oriented and truly tries to help relieve tension and discomfort in different areas. Overall, everyone here is professional and skilled, and the atmosphere is comfortable and welcoming. Definitely a great place to come for a massage.

I had booked a massage for my daughter here before she heads back to college and was so impressed…read more The location although in an office park has ample parking and they are very friendly with a cozy front room and hallway. Kathy did a wonderful Swedish massage for her with hot stones leaving her relaxed and unstressed. While I was waiting in the reception area I saw many regular patrons who seemed equally happy with their therapists as well. Although we've treated her to massages at spas while she never uses the spa facilities it was great to be in a setting where you aren't needing to pay for those expensive facilities and instead they are just focused on a really good massage.

Facial was great and thorough . Binh is very sweet and has…read morewonderful hospitality . I got the hydration facial , and my skin feels lifted and glowing !

Amazing nail salon! Brought my GF here and the quality of the service is TOP-TIER. Owners have…read morebeen here for 30+ years and are extremely friendly!

I met Desmond at Yuan Spa for the first time today, and I had such a great experience…read more Desmond is incredibly knowledgeable and took the time to explain what might be causing my discomfort and how I can prevent it from happening again. I really appreciated all of his advice. His massage technique was excellent. He focused on exactly the areas that needed attention, and I left feeling so much more relaxed. It truly felt like he understood my concerns and knew how to address them. On top of that, Desmond is such a sweet and caring person. He made me feel comfortable throughout the entire session and genuinely wanted to help. I highly recommend Desmond to anyone looking for an outstanding massage therapist. I'll definitely be booking with him again!

Booked a massage and hydrotherapy, pretty easy to book online or call in (required for a couples…read moremassage). Easily accessible, few blocks away from Bellevue Square and even walkable from the new 2 line link. Parking is available in their small garage but only for 3 hours (validated online with a code Yuan Spa provides). Otherwise there's street parking. Arriving early is a plus to use the washroom or relax in their lounge area with snacks (wasabi peas, banana chips, and honey pretzel sticks) and hot tea. Shoutout to Jessica and Emma for our massages. They were extremely comforting and the hour flew by insanely quick. Hydrotherapy is self guided between a hot pool, cool pool, steam room, and dry sauna. All are soothing but many gyms have these as well, so I'm torn whether it's worth it. However, definitely a nice supplement to other services here in the same location, which is a fair argument. One thing I hate is the check out process. After checking out, they'll ask if "you'd like to add a gratuity" which I always feel is just a darker practice in the social moment. A good massage deserves a tip for quality service, but hydrotherapy feels like an interesting gray area. However, it's easier to just give a percentage on the total amount. On the flip side, I love how they also provide up to 30 minutes buffer after hydrotherapy (maybe also other services, but we ended on hydro) to shower and leave. Passing that half hour mark would result in a charge rounded up to the next hour.

Mia is a magician! Run ..don't walk- only if you want an incredible experience and the most…read moreincredible facial you'll ever have!

Be ready to be transported into bliss! I booked a Japanese head scalp therapy and body relaxation…read moremassage for my birthday and I was treated like royalty. Mia runs her own business so this place is private, serene, beautiful and polished. I love her esthetics and attention to style. She had stated at the end of my treatment that I would sleep well that evening, I didn't think much of it, but as I waited the next day to write this review. I SLEPT LIKE A LOG!!! It was divine!!!

Looking for a luxurious world-class facial? Youjin Kim is the BEST! I've had over one hundred…read morefacials worldwide. Youjin is a highly skilled esthetician, and... she has 'that' touch - magical fingertips and hands, not learned but purely natural. Spending time with Youjin lifts your spirits and your skin. Her knowledge of products and services perfectly fit the exact professional care your skin needs. You relax enveloped in serenity and calming scents - while becoming more beautiful. Her facials are pleasurable, her moves are symmetrical, and just when you're not ready to be finished, Youjin adds a surprise cream or a new gliding stroke. For a luxurious treatment, Youjin Kim is the BEST!

I rarely leave reviews like this, but our experience at Truce was disappointing enough that I feel…read moreprospective guests should know what they are actually booking. First, calling this a "spa" feels generous. We had planned a girls' spa day, and one of the amenities we were particularly looking forward to was the red light therapy that Truce advertises. When we arrived, we learned that the red light equipment had been recalled and was unavailable. No one had contacted us ahead of time to let us know. When I pointed out that guests should have been notified before their appointments so they could decide whether they still wanted to come, the response was essentially, "You never told us you wanted to use the red light." That is an extraordinary response when it is an advertised amenity of the facility. Guests should not have to individually announce in advance which advertised spa amenities they might like to use in order to be informed that those amenities are unavailable. Unfortunately, that was only the beginning. Approximately three hours before my appointment, I called because I was dealing with a medical emergency and could no longer attend. I understood that Truce has a cancellation policy and that I might still be charged. What I did not expect was for them to make one of my friends pay my $160 massage fee -- despite having my credit card on file. Their explanation was that once I canceled, my card had somehow been removed or canceled from the appointment. If you are going to enforce a full-price cancellation charge, then charge the card the guest provided. Requiring another member of the party to pay someone else's $160 bill was unnecessary, embarrassing, and incredibly poor customer service. I have since contacted the manager twice, asking for something very simple: credit my friend's card for the charge and allow me to pay the $160 myself using my own credit card. Both attempts have gone unanswered. That is perhaps the most disappointing part. Mistakes and poor decisions happen. Good customer service is demonstrated by how a business responds when given an opportunity to correct them. In this case, management has had two opportunities to resolve a very straightforward issue and has simply chosen not to respond. The experience for the friends who did attend wasn't exactly luxurious either. The "relaxation room" apparently has no door, no snacks, no magazines or other touches one would normally associate with a higher-end spa -- just tea. Even worse, conversations from the front desk carried directly into the room, including a loud personal phone conversation that was decidedly not relaxing or professional. During the massage itself, loud bass/electronic music from the neighboring venue could be heard strongly enough to compete with the spa music. For a facility located in a high-end hotel in downtown Bellevue, the entire experience was surprisingly amateurish. A true spa experience is about more than providing a massage. It is the environment, amenities, professionalism, communication, hospitality, and attention to detail surrounding the treatment. Truce missed the mark on nearly every one of those things. We expected a relaxing girls' spa day. What we received was an unavailable advertised amenity with no advance notice, an astonishing response when we questioned that lack of notice, questionable cancellation handling, management that has ignored two attempts to resolve the resulting billing issue, a decidedly un-relaxing environment, and a level of service nowhere near what the location and pricing suggest. There are too many excellent spas in the Seattle/Bellevue area to justify paying premium prices for this experience.

Came in stressed and left feeling so much better. The facial was very relaxing, especially the…read moremassage part. The salon is clean and quiet, no overwhelming smell. Parking is easy and convenient. Definitely a place I'd come back to regularly.

I have had manicures here before with excellant results. However today at 2:00PM my husband…read moreinquired if an appointment was available for a walkin appointment - nailcare no polish. The receptionist said not at that moment but come back at 3:00PM. I returned at 3:00PM and was seated in a station and served a beverage. The receptionist said the Manicurist would be with me in a few minutes. A large party of women arrived just before me -from a dentist's office summer party. They were waiting for pedicures. Those proceeded and I waited until a soaking bowl was placed on the table and I assumed at 3:35 PM the technician would start but no, I was asked to move from the station I was sitting in and not use the soaking dish she had placed there. I said she had made an appointment with my husband for 3:00PM when would she start. The other walkin party had some priority. There were apparently seven people and most were having addons that were valuable to the business more than the manicure for handcare with no polish. I moved to the station I was asked to move to and waited again for 15 minutes. Then once again the receptionist came and asked me to move again at 3:50PM. Right after the person who was to do my manicure had a request for "diamonds in her polish". At that point the receptionist came to me and asked me to move again and then came back in 5 mnutes and sad this is not working so we want to mae an appointment with you for another day?????? So your request that I come back at 3PM - an hour ago. . . meant nothing? Humiliated and belittled by manager who asked that I move 3 times. . . BTW I walk with a cane and I am not a screen ready lady but I am a customer and trying to be patient and cooperative and deserve respect even though my service was small it was needed and never performed. When I caled back to speak to the manager she had left fo the day and the person who was speaking to me would not take my number to have her return a call.

I had such a great experience at Cloud 9 from start to finish! Making an appointment online was…read moreincredibly easy and convenient, and when I arrived, I was immediately impressed by the facility. It was beautiful, clean, modern, and had such a relaxing atmosphere. The penguin theme is absolutely adorable and gives the whole place so much personality without taking away from the upscale feel. I especially loved all the little details--there was even a penguin coat hook in my massage room, which was such a cute touch! The massage itself was excellent. My massage therapist was professional, skilled, and made the entire experience very comfortable and relaxing. The massage table was heated and wonderfully warm, which made it even easier to settle in and relax. Overall, Cloud 9 feels like a hidden gem. It's clean and modern, the booking process couldn't be easier, and the massage was fantastic. I left feeling relaxed and very happy with the experience. I would absolutely come back again and would definitely recommend Cloud 9 to anyone looking for a great massage!

Chloe at the front desk was very welcoming when we arrived, checked us in right away, and offered…read moreus hot tea and water, which was such a nice touch. My friend and I had a wonderful experience with foot massages from Ken and Mike, as they were both excellent. Everything was very clean, quiet, and relaxing. Overall, a great experience, and we'll definitely be back!