Got a 2015 BMW 328xi from these guys and Ben Dorne was great. Very good people, reasonably priced…read morewarranty to go with my purchase, and their price on this model was more competitive than any of the others around. I'd recommend anyone to check out Auto Mall for their next used vehicle. Thanks again!! Craig

Horrible experience at Auto Mall Collection. Purchased a 2017 Audi and within 20 miles of driving…read moreform dealership, check engine light came on. MULTIPLE issues, including a timing chain which cost $3,000 to repair. I was out of luck as they said the lemon law doesn't apply over 125K miles. Windshield had a big chip that didn't pass inspection. They add on $795 for a "document fee" which is pure fluff and pads their margin. Salespeople have a poor demeanor and I am confident they knew about this issue, cleared the check engine code, to leave me with the expensive repair bill. Should have known better after reading so many bad reviews. Will not ever be doing business with them again.

This is my go to for parts and service, I would recommend this dealership over any of the ones…read moreowned by herb chambers they will blow your car up n make every excuse and not take responsibility for their work but this place is by far one of the best dealerships in Mass

I brought my vehicle in for a routine service of the EV unit. They highly recommend the…read moreair-conditioning unit be checked for a problem they encountered. The check cost me almost $700 and it turns out there was no problem at all. Rip off!!

Had an awesome experience being my car to get serviced here. Great staff, great attitude, and great…read moreservice! It's hard to find a good reliable mechanic and i'm glad I found one.

My boyfriend has been wanting a hummer for several years but couldn't find one with low miles, that…read moreis until we stumbled upon Spiro's Auto. Long story short, he test drove it and fell in love. The entire purchase process went very smoothly. He was able to obtain financing, picked up the check, the guys serviced the vehicle and we drove off the lot. I would recommend Spiro's to anyone looking for a nice vehicle. Most of the vehicle's on their lot have low miles and decent prices. The two (2) gentlemen that are employed there are very personable, professional, and ready to help with any questions and concerns. They were extremely accommodating and really made the entire process a good one! Give them a call, check out their website, or go to their office. You won't be disappointed.

If I could give this place zero stars I would. Bought a truck from these guys in 2021, and at…read more64,000 miles it is at transmission failure, it is a perfectly cared for truck, and there is no excuse for this kind of issue. Asked the manager if he has seen this before and his response was "I see all sorts of stuff". I don't know how to break it to him that that means these cars suck. Don't buy a Chevy and Don't buy it from this place unless you want endless headaches.

Nice people in both sales and service departments but make no mistake, they will rip you off just…read moreas often as any other used car dealer. You will pay a premium for a used car here but you won't get value or any kind of backing up from Herb Chambers. I bought a used Equinox and paid thousands more than a similar one at used car dealers nearby, and within a month I started having problems. Brought it back and they found two solenoids that had to be replaced at $361 each. Then they charged me $318 for a tire sensor, and $142 for a headlight bulb. Total bill came to about $1,300 because they also charge hundreds of dollars for a diagnostic as soon as you give them the car. I didn't mind paying for a headlight and tire sensor, but they totally gouged me in the price. And it's very apparent that they cleared the codes so the engine light would be off long enough to sell the car and pass inspection, and then it was OUT THE DOOR. I've bought from other Herb Chambers dealers and always had good treatment, but save your money and buy your cars elsewhere, you'll save thousands. Herb Chambers has gone downhill.

joe faria at audi peabody has been super helpful and excellent at assisting me with any & all…read moreservice requests. cairo in technology has also been great. they were booked out a month in advance for loaner cars, but they did provide transportation while my car was being serviced. overall very pleased.

The people were very nice. My salesman was clueless and quit shortly after. Manager very nice…read more Purchased a "certified" e-tron GT driving up to Mass. 350 miles away. The deal was fair, but it was very cold out hard to see all the flaws with this car. I feel deceived considering it was an Audi dealer and certified pre owned. The rims are toast. They did a half ass fix job, clear coat peeling, rim barrels rusted. Driving home no heat on the passenger side (part of certified checks). Actuator door on heat broken, they just blew it off. ESC not operational. Two key fobs advertised, only one found (they did pay for 2nd key fob). Spoiler defective needed new motor, part of certified checks. Plastic lug bolt caps were missing I had to purchase myself. Glass roof seal damaged, can't be fixed unless you want to pay over $8,000. 3 huge dings on roof pillar behind passenger window. Drivers door edge missing paint, like previous owner had sandpaper pants on. Key user could not be changed, sales told me easy fix, still not working right in MMI. Needed front end alignment. Huge chips on rear spoiler passenger side. Seat clip underneath broken. Front spoiler was damaged and scratched. It's like they did almost nothing. The car should not have been listed as certified, period. I purchased in Dec. brought the car to my dealer and it was there FOR 2 MONTHS for repairs. I would not recommend Audi Peabody. I'm sorry, but this review had to be written, it's all true. I have been purchasing and loyal to Audi since 2005, first time I ever felt totally ripped off :(.

Was quoted a price for Acura MDX brakes replacement at $1199 over the phone. When I brought a car…read morein - was told rotors are not included in that price and the price is $1900. Talked to GM, Matt and he would not honor the issue to give lower the price even to $1500. This is my last Acura purchased at Acura of Peabody.

As always, amazing service at Acura of Peabody from Holly, Rick, and Kevin. So personal and detail…read moreoriented. They really respect your time. Great facility with offices upstairs to work. Very comfortable. Work done perfectly!

Otis is awesome. Went above and beyond to get me the right car, was helpful and friendly, sent me a…read morevideo of the car when I had to leave unexpectedly, made the buying process really easy, and is going the extra mile to get it nice before I pick it up. I see others have had similar experiences! Thanks for the nice car!

Nate Brungot was my Service Advisor from IRA Toyota Danvers in our most recent visit…read more The problem was not as serious as could be Nate and mechanic crew found the problem. What a great relief. We are so thankful for IRA Toyota.

After my son totaled his car and needed a replacement, we bought a 2019 Hyundai Tuscon with very…read morelow mileage from Auto Choice in Peabody. My son found the car online and we went to look at it. Henry and his staff were very helpful and walked us through the whole process. He made sure the car was clean and we had a remote start installed, which Henry coordinated. He took care of all of the RMV details, and we got the car ever quicker than we expected. Thanks Henry, we highly recommend Auto Choice!

great experience. decent second hand car for my son. price was right. registered for us and got…read morethe sticker