I have had the best trips and care using the woman at this travel agency. Diana Shirey has gone…read moreabove & beyond. We have done 4 large group trips of 14-22 people on a Alaskan cruise, Danube & Rhine river cruises n Tuscany Villa with guides through the historic towns of Tuscany, Rome & Florence. They pay attention to detail, guide you with options & choices ( they are professional n have actual experience n know the best options based on you). They have provided great guidance and superb trips. I can't imagine using anyone else. Smart, considerate and ethical! The very Best and I''ve used them for 8 yrs now. Looking forward to many more trips. Thank you so very much. Love having you guide me

We used Debra Westbrook to plan a vacation to New York and were completely satisfied. Debra was…read morepersonable and paid attention to details. She provided us with everything we wanted and made our trip memorable. Everything from the planning, to travel, to the stay, to excursions and departure was great! We had one hiccup with an excursion and it was not the fault of Debra at all but she was available and checked in to make sure everything worked out...which it did! I will definitely use Debra again for our travel needs!

Julie is the best!…read more My wife and kids were on a foreign trip to visit family when my wife suffered a broken bone which made it not possible for her to fly home on schedule. Julie was able to find seats for her and my kids a few weeks later, including a business class seat for my wife, enabling her to lie flat during the flight. Julie made that happen even when the in-country airline office wasn't able to help. She saved the day! :-)

This place has the best service for air plane travel. My personal opinion, I like the new lady…read morebetter. She does other paperwork too. I booked a round trip to VN only $600. Will definitely come again.

Where do I even begin? I needed a visa to China in less than five business days, and Karina Davis…read moreand Express Travel Services made it happen -- with a day to spare!! I was simply amazed and left only to believe in magic (and yes, she's handled similar asks for business traveler friends of mine, too!). But what really stood out wasn't just the unbelievable result, it was the way the team at Express Travel Services handled everything along the way. Karina brought such professionalism, organization, and genuine care to what was honestly a very stressful situation for me. She and her network worked tirelessly to make what felt almost impossible seem seamless. Every detail was handled thoughtfully, and I always felt like I was in good hands with constant, personalized updates along the way. If they could deliver on a request this difficult, I have no doubt they can handle just about any travel or visa need you may have. Truly above and beyond service. Six out of five stars. Thank you again, Karina!

Express Travel processed extremely expeditiously Brazilian visas for myself and my grandson. I…read moretried several attempts to do it online myself ( and you cannot only get a Brazilian visa online) to no avail. I am eternally grateful to ETS!

I have been using this company for a while for my trips the person I use it's Donna but with…read moreCOVID-19 was laid off am sad she always went out of her way was not there. I had someone else take care of me I highly recommend this business

We used this travel agency for our honeymoon, I have to say I was impressed with their customer…read moreservice. We were referred to this agency from a friend who take a cruise with a group of friends once a year. We purchased the Mexican Riveira cruise and she hooked us up big time!! We spent for the entire cruise $1200 awesome and it was a full weeks vacay!! We will definetly us this company again when we decide to go on another cruise. Two-thumbs up!!!

Without realizing it, my passport had expired, so my dad recommended that I get it renewed at…read morePostal Etc. My parents always came here for their passport and visa needs, and the manager Connie Ngo took excellent care of them. When I called to confirm if she was still doing passports, Connie was very pleasant on the phone. She gave me a few pointers on what to wear. Since the background of the photo will be white, she suggested that I wear something colorful so my photo won't look washed out. She also mentioned that she accepted cash, checks, and money orders. Credit cards were also accepted, but there was a 3% surcharge. It was nice that she told me this information upfront, because I typically do no carry a lot of cash and I certainly do not bring my checkbook with me when I go out. I would have incurred a 3% surcharge on my credit card had she not disclosed this information upfront. Upon arrival, Connie warmly greeted me and gave me a form to complete for my passport renewal, then proceeded to take my photo. After that, she verified my form was completed and asked if I will be getting a passport book only, or passport with a passport card (government ID). She explained the benefits of getting this ID card, so I decided to get it for $45 extra. She also explained that in 8-11 weeks, I will receive 3 separate items in the mail: my old passport with holes punched it to make it invalid, my new passport book, and my passport ID card. I made out 2 checks: US Dept of State: $160 (passport book & passport ID card) Postal Etc: $65.06 (service fee, including passport photos) Connie mentioned that if I travel to countries that require a visa, she can help get that prepared and she can be a resource to confirm if a country needs a visa. Overall, I had a very pleasant experience. I came at a busy time and Connie was basically running the show herself. She had a high school kid help out, but he was practically useless. She had to give him orders on the simplest of tasks, but he still wasn't able to do it right, so she had to step in. If you come and don't get Connie's undivided attention, have patience. She's doing her best to tend to all customers and keep things moving. She's a direct and no-nonsense kind of lady, and this attitude may come off as rude, but I didn't find her rude. There was a customer who was pumping the liquid hand sanitizer and made a mess on her counter, so she told him "it's liquid, not gel, so take it easy on the pumping and don't leave a mess." Despite the busy crowd, the service was quick. Including driving time to and from the store, I was done within my 1 hour lunch break. This store has all kinds of other services, including mailbox rentals, prints, scans, copies, fax, money orders, mail services, mailing supplies, custom packaging, notary, keys, greeting cards, snacks, etc. There are plenty of parking spaces in the shopping center, with reserved spots specifically for this store.

If I could give ZERO STARS it would be appropriate for Connie. This is one of the greediest people…read moreI have ever seen. I'm very kind hearted so I would go in get a package or two and give her $20 for extra thinking she deserved more. I did this without receiving packages at times just being kind. Had a package that was supposed to be delivered but when I arrived, no package. Gave her $20 upon leaving without picking up a package. Gave her extra at sign up for helping me. Just say I'm a giver I love helping people out even when they didn't deserve it. Moral of the story is I'd passed to her at least $80 more than I had to showing kindness. But this woman didn't turn down one cent and then had the audacity to charge me for extra packages not realizing it's a new month, fraudulently! After 4 extra packages she charges a fee. I didn't get 4 packages in the time frame she decided to charge me for after her greed has already had $80 more than she earned given to her from me, just showing support and being authentically kind. If I could get a refund I'd get the hell away from this kind of person in which is a greedy individual. KARMA don't care who you are. God knows my intentions and so does he know hers. I'd suggest to stay away from this place she appears nice but one of the greediest people I've ever seen. Can't wait till I don't have to use her services but be ware of undercover smiles that's nothing but a greedy individual just waiting to rip you off in some kind of way. STAY AWAY FROM HERE MY PEOPLE, she is crooked! ASF!! Lesson learned! However I HAVE DATES OF EVERY DELIVERY AND THERE IS NOT ONCE IVE BEEN OVERLIMIT. Some packages were small enough for the mailbox but to get over they don't see the inside of that box. I got receipts of her fraudulent charges because some packages were lost and she never received those but some how I got an overage when the delivery date shows what day and time delivered. I m looking into filing a complaint cos you don't cheat your customers. This is mail so I will do my research to see my next steps cos I don't appreciate getting ripped off cos I stopped giving money when packages started missing and your concern it wasn't your problem, WOW! lol

Naomi organizes great day and longer retreats and has a way of combining just the perfect…read moreactivities. I went on an evening hike, yoga, Soundbath combo and signed up for a 4 day Sedona trip and it was fantastic. She had healthy delicious food, variety of hikes including a creek one and her energy is pure bliss and magic. She connects strangers ending up with new friends! Love it. So grateful to have met her and can't wait to sign up for many more!

Absolutely unforgettable hiking retreat in Utah & Arizona canyons!…read more I just came back from the most incredible hiking trip and I'm still glowing from the experience. We hiked every single day, explored beautiful trails, did yoga stretches, and spent so much time in nature that my whole nervous system finally reset. A huge part of why this trip was so special is Naomi. She organized everything with so much love and attention to detail. She cooked delicious, healthy meals for us every day, prepared snacks, handled all the transportation, booked and planned every activity. All we had to do was relax and enjoy! Her energy, care, and planning made the experience feel smooth, safe, and deeply grounding. I left feeling refreshed, inspired, and so grateful. If you're thinking about joining one of her trips.. just do it! It's the perfect mix of adventure, nature, and soul-level reset!