Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

Peter is great! He's helped us with several plumbing issues on our new house. He replaced our old…read morewater heater and gave us a great price. He's fixed two of our toilets as well. He's always extremely helpful, diagnosing the problem right away and quick to come out. Definitely recommend him!

Total transparency from start to finish, pricing was great. Work was excellent and they even…read morefollowed up with me a couple of days later to make sure everything was going good and that we passed inspection through the county. I highly recommend them.

Alex is such a great job responding quickly and scheduling an appointment next day to replace my…read moretoilet. Very professionally, he assisted me pick out the right toilet and accessories I needed for the job and space. Once Alex showed up, he can prepared with everything he needed, removed existing toilet, and installed the new one in under an hour. I appreciate his quickness, professionalism, and communication. Highly recommend!

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

called Roto-Rooter to handle a few bathroom repairs replacing the overflow valve in my toilet, a…read morefaucet, and the toilet's shutoff valve. Nothing out of the ordinary, just standard plumbing work. The technician Suman who came out was genuinely great. Professional, courteous, and clearly knew what he was doing. No complaints there whatsoever. The problem? The quote came in at $1,300. For those repairs. I nearly fell off my toilet (the one that still needed fixing). That pricing is simply impossible to justify for the scope of work involved, and I couldn't in good conscience move forward with it. It's a shame, because the service experience up to that point was solid. But when your pricing is this far out of line with reality, it makes it hard to recommend or return. Do yourself a favor and get a few quotes before committing to Roto-Rooter.

Very knowledgeable and professional technicians. I have used this location twice. Very prompt with…read morescheduling and providing quick estimates.

I called Tom Ward plumbing due to an emergency leak. They accommodated me right away. Matt is the…read morebest plumber I've ever experienced. He was so professional and knowledgeable. He was thorough and experienced. He even gave me some plumbing tips which was so nice of him. Going forward Tom Ward's plumbing will be my go to plumbing company, specifically Matt. Thanks again for fitting me into your schedule.

I contacted Tom Ward Plumbing to assess a refrigerator issue. A plumber arrived, spent…read moreapproximately five minutes on site, pulled out the fridge, and told me I would need an appliance repair specialist instead. No diagnostic work or repair was performed. I was later invoiced $125 for this brief visit. I spoke directly with the owner, Tom Ward, and respectfully explained that I didn't believe the charge was fair considering the lack of service. I shared that I'd be open to alternatives, such as reducing the fee or applying it as a credit toward future work. He stated the $125 was a travel fee and that had he personally come out, I would have been charged $185. I explained that I chose his business because it came highly recommended by family. In response, he said he would like to speak with them to explain the situation. I told him that wouldn't be necessary, as I was the homeowner and the person who engaged the service. I reiterated that I respected his need to run a business, which is why I called to find a fair solution. However, he then told me I had five days to pay the invoice or he would place a lien on my house for $200. I found this response aggressive and unprofessional, especially after attempting to have a civil conversation.

The Plumb Hero is an amazing company. They are extremely communicative, down to earth, and…read moreknowledgeable. When I needed a new water heater, Jaron came out quickly and took his time explaining the problem and step by step solution. He even created a work around until he could come back the next day to ensure I had hot water! On the day of installation, I wasn't able to be home so he took a video after the job was complete explaining the system and texted it to me. The team did an excellent job with the install (made sure it was up to code) and cleaned up thoroughly afterwards. They ensured I was happy with the result and that all of my questions were answered. I will continue to use them as my plumber from now on!

From the owner: We offer tank/tankless water heater installation, water filtration system installation, sewer line…read moreservices, emergency water leak services, hydro jetting, and water line replacement services to clients throughout Norcross, GA and the Metro Atlanta area. We look forward to working with you!

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

Zone Heating and Air are outstanding! They were recommended by a friend of ours who also used them…read more Brian and Barrett were very informative and the quality of service they performed was above and beyond. Had a complete new system installed, had 3 different quotes and Zone was the best price overall.