I had a leaky water main and had Chad come out and give me some options. He gave a very honest assessment and never tried to oversell me on anything. I feel like a lot of times people try to always push for the expensive solution, which he did not. He told me that his work is very thorough and they may not be the cheapest but they are the best. He gave me a timeline and actually was able to get the job done quicker than that which was great. His crew also made some assessments while they were working on what I may want to have checked out. This was just items they had seen previously at other customers. This was not something they were trying to sell me on as they do not operate in that area. It was something that i may want to address as they have seen it be an issue before. The crew was very nice and respectful. After they were finished, Chad went through the work they performed and asked if I had any questions. He also said to call him if I had any questions which is always nice, because it wasn't one of those "hey we are done let's get out of here" type of dealings. I highly recommend this company if you want quality work and it completed in a timely manner. read more

Had a major sewer line issue at my house. Tree roots invaded the line in multiple places, and the entire line needed replaced from the house to the street. Chad was prompt in his responses, and a tech came out the same day to temporarily clear the line enough so we could flush the toilets and take a shower. I got a written estimate of the cost and work needed, which was substantial as my house sits pretty far back from the street. He scheduled the line replacement and was able to organize equipment, extra labor, and City utility markers all to arrive in less than 48 hours. The crew showed up on time and worked until the job was done. Due to the nature of where the utility lines crossed where the sewer line went, this involved a lot of manual digging without the machine. Tyler was a trooper and didn't complain.They worked from about 9am until 10pm at night, but cleaned up after themselves and were pleasant and professional the entire time. I will use Northside Plumbing for my future needs, and already recommended them to others. Chad and his team are honest, upfront, and honor their commitments. Thank you again! read more

First let me start by saying how refreshing it is to get a FREE quote for plumbing services. The plumber (same person that came back to do the job!!) was was on time, respectful of me and my home and delivered the quote same day. The explanation was thorough, options were offered and no pushy sales show. Quoted prices were reasonable and we were able to schedule the repair next business day. Job is done (again on time) and he provided us with a description of what to expect now and possibly plan for in the future. I will definitely bypass the big organizations again next time in favor of the personal attention from Northside Plumbing. I didn't finish with the feeling that I had been robbed or have to clean up after a contractor!! Yeah!!! read more

If your in need of any plumbing services, I highly recommend Northside Plumbing. I manage over 20 rental properties and have been using this company for all my plumbing needs for the last 18 months. My properties range in age from the 10 years old to 60 years old, needless to say there has been no shortage or variety of issues that have come up, all of which have been fixed in a timely and efficient manner. They have always been prompt, professional and clean; providing upfront and honest pricing. I am consistently impressed with they're ability to diagnose and fix anything that I have called in. I will definitely be calling Northside Plumbing for all my future service needs. Thank you! read more

My water heater was leaking and when I called Northside plumbing they were able to have a technician out within a couple of hours. Chad came out and was very professional and courteous and gave me several options. I felt that he was very knowledgeable and honest with me about what would be the best option. Ultimately we decided to replace the water heater to prevent any future issues but there was absolutely no pressure from him to do so. As a single female homeowner I appreciate someone who conducts business the way this company does. I look forward to doing business with them in the future and would highly recommend everyone else to also! read more

I can not say enough good things about this company! They were highly recommended from a few people I know and I still requested quotes from a few other companies just to see and they were definitely the most honest and reasonable company. They were able to come out right away and so thankful they did because it would've ended up being an even bigger mess to fix. I believe his name was chad and he's actually the owner, but super friendly and after working in the customer service industry for 15 years you can tell he genuinely cares about his customers and stands behind his company's name. read more

I was experiencing water pressure issues. I searched internet and came across Northside Plumbing. I was quite surprised and very happy that an appointment was available the very next day. Chad (the owner) arrived within the time window quoted and even gave a 30 minute out courtesy call. Great customer service when I called and great service by Chad. He's very professional, very nice, and was very informative of the plumbing issue. I highly recommend this company. In addition, it's veteran-owned!!!! Support our veterans as they supported us! Thank you Northside Plumbing. read more

Northside Plumbing is my forever plumber going forward. I was heading out of town and had to grab one thing from the basement and discovered a room with soaked carpet. A friend gave me Northside's number. Chad was headed out of town himself but was kind enough to stop by and at least turn my water off. Tyler showed up within an hour and solved the issue (burst pipe underground in the front yard). They were both nice, professional, ethical and took the time to explain things. This was Memorial Day weekend as well so really appreciated getting help so quickly. read more

Tyler from Northside Plumbing came to our house to install a kitchen faucet, a new water heater, expansion tank and pressure-reducing valve. He was on time, polite and professional. Tyler presented all our options to update/repair the water heater etc. He is very knowledgeable and took time to explain how everything works. The job went great and we now have peace of mind that our system is in excellent shape. And as a bonus, he tipped us off to a great local place to take our kayaks and fish! Great service from Tyler and Northside plumbing! Highly recommend! read more

Very pleased. Got a very prompt and friendly reply to my initial inquiry, and then a free in-person estimate on replacing my water heater. Work done the same week by the same technician who did the estimate, which I appreciated because I didn't have to re-introduce the whole arrangement to a new tech. Northside made upgrades to my aging system to bring it up to code, as well as make it easier to turn gas and water lines on or off as needed for maintenance. Friendly people, fair price, work well done. Will definitely use them again for future plumbing needs. read more

I had water coming in my house at a very slow and random pace. Through recommendation, I was told to check out Northside Plumbing. Finding a plumber can be stressful and expensive. Especially being female, it can be intimidating. Chad was friendly, professional and reliable. He also is a veteran which is a group of people I like to hire. His prices were very reasonable and he did not give me any run around. I will always recommend Northside Plumbing to anyone looking for a plumber and will use them again for any future plumbing projects. read more

Had an unfortunate issue with our tub late at night and needed help fast. Never needed a plumber before so I consulted the internet. The first plumber I called did not answer despite being listed as 24/7 service. My next call was to Northside and Chad was at our house less than an hour later despite the fact that it was nearing midnight. He was courteous, professional, honest, and he did a great job. I would recommend Northside Plumbing to anyone in need, and we will use them as our preferred provider from now on. read more

Purchased a Northside Plumbing Gift Voucher at a local charity golf tournament. I had never used NP before. I called Chad and he was very friendly and was able to schedule my work on a day I was home. Tyler was the Technician that completed my service request. He was friendly, courteous and knowledgeable. The work I needed did not take long, but Tyler spent some additional time to check the water pressure and look over the water heater. Very impressed and I will be calling on Northside Plumbing again. read more

In the middle of getting my home ready to sell, Painting, Packing, cancer treatment, and a leg amputation in a week, I had my plumbing back up. Thank You Chad and Tyler of Northside Plumbing Atlanta! Your Kindness, Professionalism and knowledge were indispensible in solving my problem quickly and efficiently. Communication is awesome! Repairs were expertly done. I highly recommend this business, and will always only call on you!!! This is a very customer oriented business. Certainly a blessing! read more

If you want a knowledgeable professional who takes pride in his work, arrives on time with all the equipment and material needed to do the job (and has a positive attitude too), call Chad at Northside Plumbing. On a Saturday afternoon, I noticed a leak in our water line near the meter out in the front yard. Chad quickly arrived, located the leak and repaired it. I guarantee that next time I have ANY plumbing issues, I'll be calling these guys. Chad does great work, plus he's an Army veteran. read more

Had Tyler at the house...again. Totally unrelated item. Did a recent bathroom renovation but when the house was originally built, they followed a different code. aka, no code. I needed to get a new shower valve/kit installed as the old one was removed awhile ago and nothing fit this current setup. Was sweating it since we had my gf's parents coming today. Tyler crushed it and got me all setup. Looks great and we're definitely impressed. Second time they've come thru. Thank you all. read more

Got Chad's name from a disaster recovery company. He came out in less than 24 hours for a non-emergency toilet replacement. He is professional, honest, friendly & very knowledgeable. His pricing is very fair. I have often been overcharged by the big companies, but no more. He's working on a quote to replace my 16 year old water heaters which should have been replaced years ago. He is my new go to plumber for our home & office. Plus he is an Army vet & I thank him so much for his service! read more

We had fluctuating water pressure at home, as well as a whining noise, but had no idea which plumbers were reliable and which ones might try and bilk us. Chad and Northside Plumbing had great reviews, so we reached out, and I have no regrets whatsoever. Chad was professional, knowledgeable, and most importantly, fixed our problems quickly for a reasonable price. I cannot recommend Northside highly enough, and plan on calling them if we ever need more plumbing expertise. read more

Really great service. We had a new water heater installed. When Chad quoted he came out and gave us a few options, he educated us on the heater we currently have. On the day I felt so comfortable with Chad and his team Tyler, they arrived on time, they even gave us a 30 mins heads up! They were polite, tidy and efficient! I will recommend them to all my family and friends. Wonderful company Northside, you should be proud of yourselves! read more