Truly excellent business. Customer focussed, honest and very knowledgeable. They have serviced…read more my machines for a while. Recently they fixed an issue on a Saturday with no wait so that I could keep working. My highest recommendation for what they do.

Low-balled on cost, misled on down time for just a regular service. Had to wait two weeks for M&H…read moreto get air and oil filters it should have had in stock or could have obtained locally from a proper service facility. I guess it's my fault for not getting a firm commitment on price and window. I know the zerks were greased because the technician who did the work didn't bother to wipe off the grease, which is something that should be second nature to a good mechanic. M&H were recommended by a friend who just the other day told me he's having doubts about them, too.

When I walk into enquirer about a pump for my backhoe stood there for about 15 minutes while ?…read moreOwner was talking to counter person didn't acknowledge me at all. Got my hydraulic pump built but lost in shipping they told me had to order another!

Never got anything but screwed over here. Only positive is the hydraulic fluid is cheap. Brought a…read morepump in for rebuild and was called weeks later and told that it was beyond repair. I went to pick it up and got a bucket of parts. Brought it to another location in ct and they rebuilt it within a week ( from the bucket of parts) It wasn't the first or the last time they told me.

Been there multiple times over the years. Very personalized care like the good old days of ma and…read morepa stores. Recently, as soon as I walked in, a man was there to take my old propane tank. Paid for it and made the exchange. That quick and easy. The legend of Carl lives on.

Carl's has the obscure tool you can't find in a big box store, people who know what you're looking…read morefor and where to find it, and occasionally a white elephant sale. My favorite shopping is for holidays. They're one of the few stores to have classic leaf pumpkin bags for Halloween. You can drive around the building behind the old Arrow pharmacy (I think it's a liquor store now) or if you're coming down route 4, make the hazardous left from the main road. There is plenty of parking when you do get into the lot though.

I noticed that a few folks have had negative experience with Teds. I on the other hand have had a…read moregreat relationship with Teds. Vicky and her team come out when promised, and their knowledge of appliance's are superior. I have used others in town and had no issues with anyone; However, Teds is a step above.

FAST, FRIENDLY, REASONABLE!…read more My front loading Samsung washer decided to stop draining due to a blockage and locked my wet clothes inside. Tom (and Vicky) came the very next day and repaired my washer on the spot at a very reasonable cost. HIGHLY recommend.

Not into hunting or guns, so this review is for the fishing portion of the store. Northwest has a…read moredecent selection of fishing tackle, sure it's not Cabela's or Bass Pro, but it does a good job of serving the needs of the area. Staff is very friendly.

Would not rent from again, had to call back wasting time and gas jumped thru all the hoops and…read morestill never resolved the issue until over a week later.

I cannot recommend Dave and this business highly enough. If I could give him 6 stars I would. I…read morehave a 25 year old Craftsmen snowblower that has always been reliable but suddenly stopped working. I called Nova and Dave the owner answered. He picked it up, fixed it and brought it back the same day. Where else can you get this kind of service? The answer is nowhere. If you have something that needs fixing, and you are in the Thomaston area, don't waste your time or money going anywhere else. Dave and Nova are the best.

These guys are GREAT! just worked on my Toro 42" zero turn, my generator & now working on my snow…read moreblower....came to my house to pick when I couldn't get anyone else to come....great job, reasonable, call Dave today! Veronica Morris CT

Needed work on my chainsaw. They were knowledgable, professional and more than reasonable. Glad I…read morewent here. Thanks!

I've bought a snowblower, lawn mower and today a leaf blower from RPM…read more Overall I have been happy with them. Equipment prices are the same as everywhere, including the big box places for the same equipment. They have delivered the mower and snowblower and made sure I understood how they worked and how to care for the equipment. The only issue I have is that maintenance and repair seems to be a bit expensive. Even the basic routine maintenance on my mower costs a few hundred dollars, though that includes the cost to pick up and deliver my mower. Other than that I would recommend buying your power equipment from RPM.

George and his team are amazing! Great Products and the staff is very knowledgeable when it comes…read moreto appliances.

George and his team have a wide range of premium products to choose from. Beyond their subzero and…read morewolf appliances, they bring the BEST in customer service. Tidy, throrough, responsive, capable, and thoughtful - I would purchase through their team time and time again. We had an issue with our purchased refrigerator, that George addressed and resolved beyond our expectations.