What a great experience with Albert. His store is open until 7 on week nights so I was able to go after work to sell some coins and have jewelry appraised. The price I was given on the spot was very fair. Albert looked at my jewelry, tested it and even had it reevaluated to make sure his appraisal was honest. He then gave me options regarding the jewelry I brought to him, both of which were no pressure. Good pricing and honesty is hard to find when it comes to buying, selling and appraisals. Also, I would recommend coming to check out the diamond ring selection. They're stunning and custom designs can also be made. read more

Rude! I called to make an appointment to sell my diamond and front the minute the owner answered my call, it was as though I was imposing on him. Told me he wouldn't pay hardly anything for my cut of diamond as it's "not popular." That's funny - the same cut is displayed multiple times on the website. read more

Always a pleasure doing business with this wonderful family! They go out of there way to take care of you and very knowledgeable about the market. Will continue to be a repeat customer with them. read more

My husband and I always have great experiences with Albert. Today, he was about to go on his lunch break but as soon as he saw us coming, he opened his store to us. His prices are unbeatable and he takes the time to get to know his clients. He's got a great inventory, too! read more

Met Albert several years ago selling some silver for my niece as she said he had the best prices. Since then I have been back many times and would never go to another jewelry/precious metal store again. Not only is Albert a true professional who is exceptional at what he does, he has great rapport with his customers, understands their needs, and always delivers an uncommonly positive experience. He'll even customize pieces just for you! read more

Really great place, owner and employee was very very helpful. Went out of their way to accommodate us via messenger, phone and in person. Pricing far better than other places we had looked at in purchasing a loose diamond. Would highly recommend this place and it was nice to help a local business instead of a big box place. read more

I have sold coins and jewelry on several occasions at different locations but am so glad I decided to try Gold and Jewelry Direct. It was a pleasant surprise at how much attention and time the proprietor Albert Kraus spent explaining in detail just what and why my coins were worth but he made me feel respected which in this age I as a senior citizen feel is highly missing. On every level l highly recommend shopping at this shop whether you are buying or selling. Liked my granddaughters picture better!!!!!! read more

I have to echo the many reviews about this amazing store. Albert and Jon are simply the best. They truly takes the time to make sure you completely understand what you are buying and works hard to make sure you are getting completely what you want. This is our store now, I see no reason to ever go anywhere else. I ended up needing the ring sooner than expected and again Albert went out of his way to make sure it was ready. As a customer you really want to feel valued in the end and thats exactly how you will feel with Albert and Jon. Thank you both for helping me pick out a ring my fiancé was blown away by. read more

Overall very disappointing and leery to do business with them again. Emailed Albert and asked if he could purchase 30 to 50k in precious metals mostly gold and silver coins and bars. Albert did respond right away but once I got to their store it went drastically downhill from there. I was surprised the store is a little more than a 200 square foot room. While I was impressed by Albert's reviews my actual experience was nowhere near 5 stars which makes my suspect the accuracy of the other reviews. I had brought about 48K in precious metals to sell which I had a detailed inventory of prior to selling. Albert's staff seemed inexperienced and they counted and "tested" all of my items in a back unseen room outside of my view. Albert said testing would take hours. They came back in 20 minutes. I knew what I had and had detailed records. One of Albert's employees seemed very much in a rush. It turns out it was his birthday and he said "I am just trying to get out of here as it's my birthday" Meanwhile I am in a different room in their "store" and they hurriedly weighed and counted my silver, gold, platinum and palladium and immediately made a $1000 mistake as counting over an once of platinum as silver. Silver is worth $14 an once while platinum over $1000 on once. They came back into the main room with a post it note of value. I have never seen anything so unprofessional. A post it note. Really? I asked what the value of my platinum was which I knew that weight of and Albert said "what platinum?" They then allowed me into the back room which was a disorganized 10x10 room and I went through my items and showed them the $1000 they missed. I was taken aback as Albert made a big deal as they "test" everything with a laser. In the back room I never saw any laser. Anyone who has ever owned or purchased a coin knows the difference from a silver or platinum eagle. It's about a $1000 difference in real value. Not only did his employee not notice the difference neither Albert or his guy knew the going price and had to call "some other guy". Extremely annoyed at this point I went through my own items myself to verify their count which I still suspect is in error in the amount I was paid. They came back into the main room which is more like a hallway than a store and gave me another post it note of values and it did not even include the platinum that I had pointed out. I knew what I had and it's value. At this point I heard Albert go back to the closet they call an office and berate his employee. "F You...F This...I am going to Fing fire you...if this f*ing customer walks you are f*ing fired". Albert came back and said this guy has been with me for 7 years but if we lost your business I would fire him now on his birthday. As a business owner with over 100 employees I have never heard a boss berate someone. I just assume this employee is used to it and that's the real reason he is rushing to get out not that is was it birthday. Birthday or not I feel cheated. Happy birthday to me! This employee ended up saying "sorry, it's my birthday I am just trying to leave early" Well wonderful, Why did Albert schedule my appointment at 5 pm knowing he did not have the capacity nor expertise to properly and thoroughly evaluate my sizable sale? Will never go there again. My advise to Albert and his employee is do not over commit to things you can not deliver and count and sort a customers items in front view not in a sketchy back room. I left just pissed off at the whole experience wondering if I was the one who actually got F&^ked. Happy Birthday to me! read more

I have been going here for years. The owner is amazing and treats people like people. He is fair with his prices and extremely honest when it comes to what you have and what it's worth. I appreciate all the help you've provided me over the years. Definitely recommend this place to anyone in the northwest suburbs. I never go anywhere else when it comes to buying or selling jewelry, coins, silver, etc. Thanks again! read more

Wonderful experience with Albert and John, they are incredibly professional, straightforward, and friendly to purchase precious metals from. Very interesting and informative to learn from! Definitely recommend and would go back! read more

Albert and Jonathan are the best! Very knowledgeable about their products and have great customer service. Great prices and beautiful pieces to choose from! Thank you!! read more

I usually don't put a lot of stock in reviews either positive or negative because the negative reviews are usually the competition of the business being reviewed, and its hard tell if the positive ones are real or not. I can tell you first hand, when it comes to this store the positive reviews are real. The one negative reviewer who in his post seems to know all the ins and outs jewelry business, like what machines are used to evaluate coins, and what the price of platinum is. Who really knows the price of platinum and palladium besides someone in the business. Gold and Silver yes, but platinum palladium? What also doesn't make a lot of sense is if you have 48K worth of coins, like he claims, wouldn't it make more sense to sell it to another collector or at a coin show to get as much as possible. This makes me very skeptical of the negative review left by Jeff S. and makes me believe the review was left by a competitor or a jackass. What I do know, is I went to 3 different stores to get coins evaluated that my father left to me recently when he passed away in October. This store was the last store of the 3 I went to and they gave me the most money for my coins of the 3 stores. In my opinion the difference was pretty significant. I was very happy and realized that the other 2 stores were basically taking advantage of me. After the deal was completed and I had been paid I asked the the owner Bert I believe his name is and his assistant Jon, why the 3 appraisals from the 3 different shops were of so drastically different for the same items. They explained to me that he could not speak for other shops but in their shop they give the best possible price on items to keep their inventory full and they do not have high margins on items they buy and sell. They keeps the doors open by doing high volume and repeat customers. Well guys you earned a new customer, I will be back for that Rolex one of these days. Thank you for being fair and not taking advantage of me. God Bless, and Happy Holidays. Paul Tyler read more

I would recommend this place to anyone! Albert and Jonathan were extremely nice and helpful and more than that honest! They take the time to explain and help you understand the business of jewelry and appraisals and all that goes with it. I will go back there again as they made it a very positive experience! It was a pleasure to do business with them! Albert really knows the jewelry business! read more

Albert is top notch! I am buying a commercial property so I had to sell my bullion that I hoarded over the years! He was within $100 of the price I was looking for on a 5 digit deal! Very informative and he knows his trade! read more

I went down to sell some gold that had been sitting unused in my jewelry box for years, and I was in need of some extra cash. Well, I was advised what I should sell, and what I was better off keeping. They were honest, friendly, helpful, and professional. While there I looked at some of their bridal jewelry. We are in the market for that right now and I must say they have an offering of beautiful pieces at a very affordable price. We will definitely be repeat customers. I would like to add, we are from out of the area. It was about an hour drive for us, but it was totally worth the drive for the integrity as well as the value on both selling and purchasing! read more

Albert could not have been nicer during my visit. Very friendly, knowledgeable with fair prices!

I couldn't be more satisfied with gold and jewelry direct. Took in my jewelry and was given a great price! Albert and Jonathan are very knowledgeable and very fair. I will definitely be coming back. 1000% recommend. read more

As a business owner, I feel it's imperative to align one self with other business professionals in similar fields. I find Albert and Jonathan to be very ethical, honest and affable to deal with. I have no hesitation in providing Gold and Jewelry Direct a five star rating as they have earned it! read more

Everyone at this place is fantastic. They were helpful with me choosing a engagement/wedding ring. That being said, they have kept my interest in terms of educating me on the benefits of coin investing. The insight is great and these guys have tons of experience. They have my business for years to come. read more

Sold my coin collection to Gold and jewelry direct Silver and gold graded and raw bullion The payout was more then other shop offered by 8% on gold 11% on silver read more

My dad had passed and left a large coin collection gold and jewelry direct came to my home and purchased the collection even the many coins that were not worth much they explained those they give as little presents to kids ! Very nice experience at a very difficult time! read more

My fiance proposed with an engagement ring he purchased from here. I LOVE MY RING! It's an elegant, timeless marquis cut diamond that would have cost twice as much at any other jewelry store. He got it for a steal and I still can't believe it's mine! Well needless to say we just went back to see if there was anything we could find as far as wedding bands. WE DID! I'm not sure which one I love more my engagement ring or the wedding band I get to wear with it starting (9/7/14) :))))). Thank you Albert! They also cleaning my engagement ring free of charge and are searching for a perfect ring for my fiance to match mine. They go above and beyond for their customers. I can't say enough about this place. read more

A huge thank you to Albert and everyone at Gold and Jewelry Direct. A gorgeous ring was custom made for me from my husband for our anniversary. Albert always goes above and beyond in all he does. I have had numerous pieces made by him and there is no one else I would ever go to or send my family and friends to. He is amazing and his work is impeccable. read more

I sold some coins and a gold ring at Gold & Jewelry Direct. The service was gracious and polite and I got a fair price. I will be back!

LOVE love this owner, Albert. He is one of the best in the business. Helped me appraise my ring and received top $$ for the piece. Sent in my close friend and was very professional helping her as well. Best prices on many beautiful pieces. Definitely know his stuff! Highly recommend this one! Melissa- Lakewood, Il read more

I have never turned in any silver so I didn't know where to go. I found this shop on yelp and it had good reviews so I decided to check it out. I am glad I did! First two times I was just bringing by some silver we had accumulated over the years and had a great experience with the staff. I recommended it to my mom when her god mother passed away so we could see if anything was of value. The manager was not in but he was called when we got there and within 5 mins he was there to check all our jewelry. He was very easy to talk to and explained how they tested it all and really made us feel comfortable and welcome. I would recommend this place for sure!! read more

I have done business with Gold & Jewelry Direct in Algonquin IL many times. I have found them to have the best prices, knowledge, and customer service by far. When it comes to buying or selling either coins or jewelry, I would never go anywhere else. M Wyatt read more

I wanted some vintage coins and the owner Albert took the time to learn what I was looking for, educated me, and made recommendations. This was the best coin buying experience I ever had. I'm definitely going back and recommending his store to everyone. read more

Gold & Jewelry Direct - Jewelry Near Me - Algonquin, Illinois

This is my first time dealing with a Gold and Jewelry dealer and my experience was very good. They took the time to appraise my items and explained the reasoning behind it. The service provided to me was free of charge even though they spend hours with me. I will definitely use them again in the future. read more

Absolutely wonderful store! We came in to sell jewelry prior to our move and left with more than we would have expected. We were treated very well and I would absolutely recommend coming here. read more

Second time in great experience solid knowledge of the current market!!!

When i was younger I was really into gold jewelry. I haven't worn any in many years now and decided to sell it. I went to many stores to get prices checked. Gold and jewelry direct was by far the highest paying. I now know where to go for all my jewelry needs. Very nice staff and owner. They were so friendly and there was no pressure to sell like a few other places almost wouldn't let me leave. Thanks! Highly Recommend! read more

I bought a pair of amazing diamond earrings. Service and prices were the best. The staff was very friendly and helpful.