I had lost the center stone to my engagement ring - a true heartbreak as I (unfortunately) did not have it insured and it was not a common cut. I was lucky it has lasted 8 years with no issues, but alas, this happened. I asked for recommendations on a local jeweler and Laura's name came up a few times, as well as being incredibly conveniently located (5 minutes from home!). I called for an appointment and scheduling was easy. For my appointment, I came in and was greeted warmly, and then she got to work. I was BLOWN AWAY by her expertise, as well as her catching 2 smaller diamonds on my band and halo missing. I had planned on "shopping around" and getting quotes, but after just 5 minutes, I knew there was no way I would find anything better. Due to the cut of my diamond, she needed to get some different sizes in and I knew this would take some time. When the first batch wasn't right, she had new ones overnighted so I wouldn't have to wait longer. The second batch was beautiful, and I even upgraded my center diamond. Off it was whisked to get fixed and when I got the call it was ready, I wasted absolutely NO TIME getting to the store to pick it up. Upon pickup, I felt like I had just gotten engaged all over again. I could not stop staring at it, and needed my husband to drive home so I could continue staring at it in the sun. It was beautiful work, and I was so pleased with the results. I found that the pricing to replace my diamonds and get my ring fixed was very reasonable compared to my research online, as well as the timeline to have everything taken care of. The personal touch was absolutely wonderful, and meeting the family was a huge plus, too! Highly recommend!! read more

Laura Loyd Jewelers - The beautiful finish!!! - Jewelry Near Me - Algonquin, Illinois

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Both Laura and her husband Andy have made our buying experience a joy. Our first purchase was 5 years ago...they helped my now husband and I to special design my wedding ring. I had an image and they fulfilled our wishes. I love my wedding ring and have received many compliments. We've bought several pieces of jewelry since and they are all special. We highly recommend them as a personal jeweler. Janine & Tom Gross read more

Laura is simply a wonderful caring person and she knows her stuff and she won't bs you. Not only does she own the jewelry store she's a certified gemologist. For a first time buyer of engagement rings like myself I knew absolutely nothing about diamonds, gold, cut, clarity, ect. Laura walked us through every step of choosing and designing our perfect ring. Before we found Laura we were shopping everywhere for a ring. Kay's, Helzberg, Jared, Dalzell, every jewelry store at Springhill Mall and Woodfield Mall. You name it, we went there. All the rings we saw at those places were either too expensive or she didn't LOVE. Cause why the heck would you buy a ring that you only liked? You wanna get one that you love, duh! One evening we were leaving Algonquin Commons and we stopped at Laura's store. She told us that we could design any ring we wanted and we could choose our center stone. Not only is this EXTREMELY important, this helped us stay within my budget! Laura helped us design our perfect engagement ring and the process to do this is wonderful. It's amazing to see something you designed on to paper come into life! In addition, I have an extensive watch collection with well over 15 watches. I bring all my watches to Laura to get serviced and her team has done a fantastic fair job taking care of them. Laura is just like one of us, hardworking caring, friendly and wants the best for her customers. I've been coming to Laura's store for about 5 years now and I have recommended her to all my friends and family. Keep up the great job and I will continue to do business with Laura for many more years to come. read more

This is where I went to commission a ring to be made for my fiancé. I am so glad that we chose to get this job done here! The ring itself was absolutely beautiful but I would like to highlight a few particular details that I was especially pleased with concerning the process itself. First off, Laura's communication was superb. She would often update me on the progress of the ring and whenever I would reach out her response was very fast. Second, the ring was completed far sooner than I was expecting which was very much appreciated. Third, she was very meticulous with every detail concerning the actual making of the ring. This includes being very specific in the questions she asked to us to make sure she knew exactly what was wanted and also she was very thorough in explaining all the details about the diamond that we chose in a way that we could understand. In summary, both the product and the process were very delightful. read more

Laura is amazing. She has handled so many random jewelry needs for our family, and done it with professionalism and kindness. I recommend her to all my friends read more

We love our jeweler in Chicago, but it's hard to go downtown often, especially for custom jewelry. My husband wanted to get me something nice for our 10 year wedding anniversary. He found Laura Loyd on Google and after reading the reviews I stopped in one day. I met with Laura's husband, who was very kind and friendly. He told me his wife, Laura can help us design a custom necklace and to come back on Thursday at 2 pm. I was very excited that we found a jeweler closer to home and I told my husband that we should just get our wedding rings custom made here (we're upgrading our wedding rings) instead of going downtown Chicago. I came in on the day and time we agreed on, and there were two people in the store. She didn't bother to greet nor look my way. I just figured she was preoccupied with the gentlemen she was helping, so I stood around looking at jewelry. There was one other customer in the store that was seated and waiting to be helped. Once she was done with the gentlemen she halfway walked to me and clearly looked annoyed by my presence. She very rudely said, "I have an appointment right now, can you come back later?" I asked her in how long and told her that I was told by her husband to stop in at this time. She said, "Yeah, well he made a mistake and I need to give this customer at least an hour". I told her I would try to come in on Saturday and she shrugged her shoulders and said, "okay". She didn't bother to take my name/number or give me a time to come in. The entire interaction came across very unprofessional, extremely rude, and lacked customer services skills. I was very disappointed and quite upset by her demeanor. I will definitely never come back to this jeweler, even if she was throwing free jewelry at me. The one star goes to her husband, Andy for his great customer service skills! read more

I recently had a diamond fall out of my engagement band. I first took my ring to the chain from where it was originally purchased and I was pressured to upgrade and forget about repairing! After leaving there I took my ring to 2 local jewelers for a quote on the repair. Ultimately I chose Laura Loyd Jewelers and I am very happy I did. The work was done in a timely manner for a fair price. My rings look brand new! read more

Laura Loyd Jewelers - Jewelry Near Me - Algonquin, Illinois

Service here is impeccable. Coming here is not a stuffy experience and when I met the owner she was very nice and thoughtful. I brought a watch in which another highly reputable jeweler said that they could not fix without sending it back to Movado. Laura Loyd jewelers had it inspected for free by their certified watch repairman and the quote to fix it was very reasonable. In the future if I need a watch or jewelry repair I know where I'm going. read more

Best jewelry experience!! Exceptional customer service and amazing variety of jewelry. Laura's ability to create customized jewelry is amazing; always provides many options within price range, Love the No pressure environment makes for a great customer experience. I would definitely recommend; without question!! read more

Laura did a fantastic job of repairing a necklace and two rings for me. Reasonable price and quality work.

I honestly can't say enough good things about Laura and Andy. The moment me and my husband walked in, I knew we were in good hands. I wanted my engagement ring custom designed and Laura explained every detail to the point where we felt we were experts after. It was the coolest experience. They treated us like family and we won't go anywhere else. I HIGHLY recommend Laura and Andy for everything. Thank you so much to the both of you. Our rings are absolutely stunning. read more

Laura Loyd Jewelers - Jewelry Near Me - Algonquin, Illinois

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After almost 15 years, I decided it was time to upgrade my engagement ring. I found Laura online and and because of the great reviews I decided this was the place, and it turned out to be the best decision! I knew I would not go to a chain store because I wanted a personal experience. Laura and Andy gave me that. Laura has so much knowledge in all aspects of the jewelry business, and will explain everything you need to know. I would go to the store and have to wait while she was helping another customer, and didn't even mind, because I loved listening to her talk to other people. She has such a passion for what she does and it was fun to listen to her talk about it. In the end, I got a beautiful ring that started with my original diamond, plus a few more that she picked out, and I am so very happy with the final custom engagement ring that I have. In the next few months I will be returning for a new wedding band, to match the beautiful piece that we created together. Thank you so much Laura. You are my forever jeweler, because I know you are the best in the business! read more

Andy and Laura are my go to jewelers. Their years of experience in the business, network and connections have enabled them to leverage the best in the business for custom pieces. Thanks to you both for an amazing anniversary gift. My wife was simply blown away by the brilliance. Well done. Service-expertise-experience. read more

I couldn't have asked for a better experience and result from Laura Loyd Jewelers when looking for and purchasing my fiancé's engagement ring. They made the process painless, informative, and fun! They were great to work with and were never pushy or just trying to sell me a diamond and setting like many of the chain stores I visited before. They made sure I got what my fiancé and I wanted. The finished ring is absolutely stunning!!! If you are looking for a place to get quality custom made jewelry from some people that truly care about helping their clients and the pieces that leave their doors, Laura Loyd Jewelers is the place to go. Thank you so much Laura and Andy! We'll be back for our wedding bands...... and earrings, and watches, and necklaces.... read more

Laura and Andy treated my future fiancee and I like we were members of their family. Laura walked us through the diamond basics all the way to the very complex. She treated us respectfully, patiently all while avoiding a pressure to buy situation. She did not try to up-sell us either. She listened to our direction and delivered a beautiful diamond engagement ring. Her prices are incredibly competitive. Laura even built the ring in record time to help me with the timing of my engagement proposal. Above all else I was dealing with with someone with integrity. I highly recommend Laura Loyd Jewelers! Jason and Erin read more

Designing my engagement ring with my fiancé was the most wonderful experience! Laura and Andy are most knowledgable and passionate about their jewelry. They assured us that anything was possible when creating your dream ring and they proved it!! I know I was the annoying customer that kept sending the design back for tiny, insignificant changes, but they never made me feel like that! Jeff proposed this past Sunday and I finally got to see the finished piece!! The ring is beautiful and it is something so unique and special because I designed it with my best friend/ future husband! Cheers to Laura and Andy! It's obvious that you two love your job and your jewelry! Thank you for everything! read more

Laura is absolutely amazing, caring, and passionate about her work. My fiance and I went to her at first for his wedding band, but ended up getting my wedding band done here, he bought me gorgeous diamond stud earrings as a gift, AND I got my earrings for the wedding as well. We just kept coming back to Laura because she is so honest, so helpful, and treats you like a friend. And it meant the world to me that even though we are young and weren't dropping TONS of money, she still gave us just as much attention and time as any other client. Other places wouldn't even give us the time of day. I told her today, after being in her store for the millionth time this month, we will NEVER go to another jeweler. There is just no comparison - Laura Loyd is a business set apart - don't get your jewelry anywhere else! read more

Look no further!! If you went to the big box stores.... great, you found rings, stones and jewelry that won't be worth what you paid for it the minute you walk out the door. Laura and Andy are AWESOME!! Laura knows the business from every aspect. I went to them as a referral and went back for wedding rings and will be back soon for a first Mother's Day gift. Yes, it is a privately owned store.... but WITHOUT the sales push!! At no point do they try to up sell you on anything. They are humble, honest, family people. If you are up front and tell them what you want and how much your comfortable spending, they'll find you the best! I showed laura a few engagement rings I found at helzburg diamonds.... she educated me on cut, clarity, etc. and why her diamond was better and going to hold its value. They really dummy down the jewelry buying process for lay people like me. After working in the customer service industry since 1996.... I rarely give this type of review.... but they are worth every word. Do yourself a favor and stop in their store and talk to them, you will not be disappointed!! read more

One word--exceptional!! We would recommend Laura and Andy to anyone looking for custom jewelry. In our case, we had a unique design and they worked with us from drawing to final product. They participated in every step, listened very well and completed the job early... Excellent! read more

Really impressed by this shop. My mom is a new and now frequent patron who has really enjoyed the courteous and professional service she has experienced. Looking forward to many more purchases! read more

I wear little jewelry so I value what I have. Based on reviews I tried Laura Lloyd. I took a few rings in for repair- my custom-made engagement ring developed a loose stone & with my wedding band, the fine metal was bent substantially (I guess that's what happens when you lift heavy weights, but I never take my rings off). When I got them back, my rings looked as good as new. I actually don't even know if they ever looked that good, even new! Clean, polished, stunning! The gold was radiant & stone was shimmering. Service was impeccable, professional with a personal touch, which is hard to come by. And the price was fantastic. Although I'm not a frequent shopper, I've discovered my new jeweler, a business I felt I could trust with my most treasured pieces. read more

Looked at every other store first.... Then accidentally found this gem of a store. They helped me find the perfect ring for my daughter. I was not looking for an expensive ring but they gave me service like I was. I will always come here and tell anyone else looking that this will be your only stop. read more

How can every review for a company be 5 star? Because it is earned and absolutely true. Laura Loyd is a gem of a place (sorry for the pun). Truly a personal service oriented and pleasant place to shop. I was looking for an engagement ring for my bride-to-be. Laura and Andy went over and above to show me what could be done .... without pressure or making me seem cheap or stupid. They totally listened to me, met my budget exactly, and produced a beautiful customized piece quickly and perfectly. For such an expensive and important purchase, that we do rarely, you want someone who treats you well, doesn't pressure, provides an excellent product and supports you afterwords. Laura Loyd is that place. read more

What a wonderful little jewelry boutique! I needed to get my engagement ring fixed (the head was bent) Jared quoted over $500 & Laura looked at my ring & told me it would probably be around $100! They took it to their goldsmith who agreed. Jared wanted to replace the head & add some gold to secure pave diamonds on the side. Laura & the goldsmith agreed that the head just needed fixing & the pace diamonds were secure. They did a wonderful job! I'm having another ring fixed now. read more

After searching for a quality jeweler around the Chicago area for quite a few months, I was referred to Andy and Laura at Laura Loyd Jewelers. I could not have been happier with my decision to use them for my fiancés engagement ring. From the first time I stepped in until the day I walked out with the ring, I was treated professionally and honestly felt like their only client. Andy and Laura both did an exceptional job on educating me on the types of diamonds and metals available and made sure to work within my budget. I was able to custom design an engagement ring and the level detail which was put into it was simply amazing. My fiancé is constantly being complimented on the ring and actually has people requesting to take pictures of it because of how unique and stunning it is. All in all, I would recommend anyone looking for a quality, honest, and professional jeweler to go in and see Andy and Laura. You will not be disappointed! read more

I had to get a stone reset in my ring but didn't know where to go. I came on yelp and found Laura Loyd. Since there were several great reviews, I decided to check them out. When I went in to show them, they were awesome! They fully inspected my ring and gave me a very fair price. I got my ring back within two weeks and couldn't have been happier! It looked like a whole new ring! I was so impressed with the work. When I went to pay it was the same price they had quoted me. They didn't try to come up with any new costs. I will be taking all my jewelry here from now on. Great people and great work. I very highly recommend. read more

I had the perfect experience at this place. Great customer service, Laura's husband was very helpful with creating a custom piece of jewelry within my budget. I would recommend this place to anyone. read more

Laura Loyd Jewelers is an amazing place! Laura and Andy are the most friendly people I have ever met. Most importantly though, Laura makes beautiful designs!! Andy is extremely knowledgeable and such a great help getting you the piece of jewelry you are really looking for. They worked with my husband to create a one of a kind engagement ring that is out of this world stunning! It was affordable and a true work of art. A year later and I still can't stop looking at it! The best part is that I get free cleanings whenever I need it, and I love going in to get my ring cleaned because Andy and Laura are just fun people to be around. You will NOT be disappointed if you choose Laura Loyd Jewelers to create any piece of custom jewelry! read more

Absolutely love this place. I went in on my birthday and walked out with one of the most beautiful rings I have ever seen! We worked together and customized it just right. They are very knowledgable and have quite the selection. It's pretty awesome being able to have them literally build anything you want! I have found my jeweler and couldn't be happier! read more

The journey to my engagement ring began with a visit to obtain a few appraisals for an insurance policy. My then boyfriend and I were casually looking for an engagement ring, so I shopped Laura's dazzling display cases for ideas. Laura eventually showed me the ring I fell in love with. I cannot say enough wonderful things about Laura, her expertise, her flexibility, and the way she does business. She discussed our options, helped us create the exact design we wanted, and explained the entire process and timeline. She made it easy and fun. She emailed design documents for my approval every step of the way. We loved being so involved. The quality of my rings and the price were heads above anything we were seeing in all the big jewelry chains. And these rings are STUNNING! I highly recommend Laura and her team. A++ Thank you so much, Laura. read more

Fantastic selection and people. We bought both wedding rings and the engagement ring from here several years ago. They remember you when you return for later visits and take care of everything to the point where there are no worries. Great people to work with, especially with a fairly stressful purchase. They took all of the stress out of it. read more

just went in for a watch battery and just in a few minutes of talking with Laura's husband, this place is a must for anyone needing jewelry!!! Very nice people who take care of their customers.. read more

I was gifting a ring to my daughter for her 20th birthday & it needed to be sized and polished. Laura was delightful to work with. The ring looks brand new. Service was top notch. It's always a pleasure to shop a local small business. read more

Honest, fair, trustworthy. I brought my Movado in for a repair. Certified repair team, quick repair, BEST PRICE, and they even stayed open so that I could pick it up before my trip out of town. They have a customer for life! ~KM read more

!!!!!Absolutely amazing!!!! Thank god I found this place!!! I had a custom engagement ring made from Laura and it was one of the best experiences as a customer I have ever had. She was very very knowledgeable about her products and the level of service I was given was unbelievable. The quality and the process of there custom jewelry option exceeds any other. Best private own jewelry store i have ever been too hands down!! Thanks!!!!!!!!!!!!!!!! read more

This jeweler was full of promises and inconsistent follow through. I felt like they always wanted to say what I wanted to hear, but couldn't come through in time and on the price they had led me to believe would be a possibility. I was given a rough estimate for a wedding band that was misleadingly low; every date they set for a computer image, wax, and ring pick-up was changed. I would have appreciated the experience more if they had been very honest from the get-go and erred on the more generous side when giving me prices and dates. read more

This jewelery store was recommended by my boss as her husband went to highschool with Laura's husband. I'm so glad she told me about them as I never would have known! This jewelry store is a diamond in the rough! I've been to Jared, Kays, Zales, you name it. All of those stores have cookie cutter rings with fancy designer names slapped on them for extreme markup. The fact that I was able to create a truly one of a kind ring with an exceptional diamond for far less that what the name brand stores sell just says something. If the ring I designed from LL Jewelers was sold by Jared, I would have easily paid 30-40% more, easily. Laura and her husband are amazing! They are extremely personable and will teach you everything you need to know about diamonds and engagement rings. For the last two months I have been working with them very closely starting with picking out the perfect diamond, designing the ring, finalizing the design and viewing the wax molding. Laura is also a certified gemologist so she also provides you with an appraisal to provide to the insurance company. I have yet to pick up the ring as it will be done next week but I have so much faith in Laura and her husband I know it will be amazing! It's just so great to know that the ring I will be giving my girlfriend is truly one of a kind and you will not see it anywhere else. I'm a researcher and I do a ton a research before I purchase anything. Going to LL Jewelers was a no brainer for me, they are world ahead of any other jewelry store out there. Laura has also been in constant communication with me every step of the way. If you haven't checked them out it's worth a look. Designing your own ring may be scary if you don't know exactly what you want but Laura and her husband make it so easy. read more