I've known them for 11 years and have done several repairs and custom pieces with them over the…read moreyears. Always a great experience. They're honest, reliable, and you can truly trust them with your jewelry. Everything was done on time and with a lot of attention to detail. If you're looking for a jeweler you can count on for repairs or custom work, this is the place. Highly recommend.

Lovely ladies running this shop!! I have not received my ring back yet but the service I received…read morehere after multiple extremely high quotes and terrible customer service at every nearby jeweler made me want to leave this review. If you need any assistance with your jewelry needs trust custom jewelers!! they are honest, kind, and fair priced.

Elite Jewelers did an amazing job restoring an old ring of my wife's that had been broken. They…read morerepaired it beautifully, polished it until it looked wonderful again, and even presented it in a brand-new box. That extra touch was incredibly classy and made the whole experience feel special. Everyone was friendly, knowledgeable, and clearly very skilled at what they do. I could not be happier with the result and would highly recommend them!

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

I've been here twice and have bought several pieces of jewelry, I love them all! They have great…read moreprices, and an amazing, rotating selection. Maram was so helpful and made great suggestions for a gift. I have metal allergies, so can't go below 20k gold. She was helpful in only picking up higher karat gold that worked. I've been wearing my pieces everyday with no issues, I'll be back for more soon!

Love it here, the staff are sweet and patient. My mom bugs a lot and asks a lot of questions and…read morethey were there to help her throughout her whole experience. Def coming back..

Great, secure showroom, lots of unique beautiful jewelry!!! I went to have repairs on a loose…read morediamond on my wedding ring, he suggested adding more prong to secure it better it looks great and hasn't had issues since. He did a great job actually improved it by adding additional prong. Redid some stones on my husband's ring as well. Excellent customer service!

Did a great job resizing and polishing my ring. Fast service too. Hidden gem in Planoread more

One ring to be sized and two others that needed to be soldered together. Both came out perfect!…read moreI had been told several times that my ring to be resized could not be done because of the way it was made, but the owner assured us it would not be a problem. My husband had been here several times over the last few years, but this was my first experience. Happy to have found a place I can confidently take my jewelry.

Howhy and Ginger are amazing! They are very knowledgeable and friendly. Recently had an antique…read morereplica ring custom made and it is stunning. Great for jewelry design, repair and other related things. Highly recommend

The only jewelry business that I use for any and all jewelry needs!! I have been going there for…read moreMANY years and would not go anyplace else!

Love the staff always friendly and helpful, offers great tips to keep my jewelry in great shape…read more Fixed a very special ring once due to another jeweler jacking it up and have become a forever customer.

Shahina took her time and helped us buy the perfect pieces for our family…read more Located right off the 75 and Belt Line. A wonderful wide array of authentic 22k jewelry is here for you to satisfy your tastes.

If I could give a zero star now I would. I purchased bangles offline. When they arrived they were…read moretoo small. I immediately call the store and ask for a refund. They told me no refunds. Yet in more than 5 places on the internet it says you have 10 -15 days to return your item no questions asked. I called back and spoke to the manager Shiva who said I can return the bangles but with a 25% restocking fee. What ? Even online it says if necessary it's a 15% stocking fee. This isn't a special order or a sale item. This is absolutely ridiculous. How can you change your policies on the phone but say something entirely different all over the net.

I have had a few custom rings designed here and had an amazing experience with the staff and the…read morepieces themselves are beautiful, exactly what I wanted. They walked me through the entire process, made great recommendations, and were transparent about everything.

I had the best experience here today. I was here for an event and it was so much fun. The store…read moreis beautiful and the employees are amazing.

Brought my ring here to fixed since the center stone was loose. My band and ring ate melted…read moretogether. When I went to pick up my ring was damaged, the ring and bands were off set and the shape was no longer round. When I informed them they said it was normal and like that already. Well it was uncomfortable to wear after that due to the odd shape so i know something happend while they had it. A couple days later some side stones fell out again because it was misshapen Will never come back or recommend, had to go to a different jeweler to repair the damage they did

We came in to get some links taken out of my son's watch and the did an excellent job. They charge…read more$16 and they gave him great service. It was prompt and on the spot. Will definitely come here again.

Super friendly and great price! I went to get a quote for sizing a silver and diamond band down…read more They only charged $60 for mine, when the Fast Fix store in Stonebriar Mall wanted $200. They also fixed a couple the bends in my rings for free. I recommend them and will use them again. :)

This place is so great - I'm visiting from out of town and needed a new gifted watch sized and…read moreAngie could not have been sweeter, faster, or more patient when we had to adjust it a few times to get it just right. And even better... it was free!! They also had gorgeous jewelry and vintage designer watches in their cases that I'll definitely be back to take another look at when I'm back in Dallas again. 10/10 experience!