Aldin and North Shore Auto are incredible would give 100 stars if I could. Aldin was excellent with communication, communicated with and advocated for me with my insurance company to make sure my car had top notch service and repair. Quick repair. Easy to rent GoRental through them with seamless drop off and pickup. Thank you again Aldin and North Shore! read more

I backed my Macan GTS into the garage doorframe. Didn't appear to be much damage, boy was I wrong and so grateful to have NAR take care of my beloved car. These guys know how to diagnose and repair a Porsche. Alden was phenomenal! Great communication from the beginning to the end. NAR arranged a rental for me and made the entire process painless. I highly recommend NAR for any auto repair, especially for imports. Very grateful for my service guy Sergio at Loeber motors for suggesting NAR. Couldn't be more happier with the outcome! read more

North Shore Auto Rebuilders - Ouch! - Body Shops Near Me - Chicago, Illinois

There's always a sense of negativity when walking into auto repair shop but NONE with North Shore! I had my sports car in for a repair that an accident happed at a car show of all places!! I was immediately surprised by the cleanliness of the shop, the level of professionalism from when I walked into the door and to when I was handed my keys to leave. Steve and Company went above and beyond to take care of my prized automotive possession, and I won't hesitate to bring any other vehicle there for work in the future. They even sorted a few items that we not on the list and did it at a great price! read more

The guys at North Shore Auto Rebuilders are simply amazing. From start to finish, they were always there to assist me in all my annoying questions and to work with insurance. Their professionalism is second only to the quality of the work. I took in my Mercedes for some minor body work and was met with superior service and quality of work. My car looks as good as it did when I bought it from the dealership. There is no sacrifice for quality and no sacrifice for good service with these guys. (The even vacuumed my interior!) Your guy is Chris, he knows his shit. Aldin is amazing too. These guys are pros. Hopefully I never have to have work done again, but if I do, I'll go straight to North Shore Auto Rebuilders. read more

My experience with Steve and Alden at North Shore Auto Rebuilders has been by far the best experience I've had dealing with Body Shops for over 30 years. I had a major single car accident that was MAJOR. From the initial appointment quote and finished product on our Mercedes Benz - the process was flawless. They communicated proactively, know the industry better than anyone I've spoken with and more importantly have never been the highest quote we've had to get. If you own a german luxury or performance car - (Mercedes, BMW, Porsche) protect that investment with a family owned operated and hands down most knowledgeable and efficient operation. They fixed our Mercedes impeccably. NOT JUST FOR BODY WORK - DETAILING AND APPEARANCE MAINTENANCE IS THEIR HIDDEN GEM. Most importantly - North Shore provides seasonal detailing services - which had thought ceramic coatings were expensive and overhyped and was educated on what an inexpensive and valuable protective layer that provides showroom shine AND if you're a weekend detailer like me their ceramic coating keeps cars cleaner longer. And if you DON'T detail but take it to a machine wash or assembly line hand wash - Talk to Steve about Ceramic coatings - he dispells the myths and the service is worth EVERY PENNY. Can't say enough good things about these guys and their results. read more

Who likes to get their car repaired? Nobody. Do people trust auto repair shops? No. So, a repair can be stressful if there is no trust. I had clipped our Mini and a plastic sidewall got loose and had to be repaired. I called North Shore Auto Rebuilders and David answered the phone. I sent some photos and then drive the car over and was met by Alden. He looked at the damage and said the part should be replaced and why and how much it should cost. A few days later, I drove the car into their very organized shop and waited in their office while they repaired the car. The office is clean, organized and I heard them talk on the phone with respect and empathy. Their bathroom was clean and instrumented with on off lights. They take their business seriously. My repair was fairly small and straightforward. If you cannot do the small things well, how can you do the big things? Consider this local business when your car needs TLC. read more

From start to finish, I felt taken care of by NSAR. They checked me in promptly when many other shops were booked out... and it's not because they aren't busy. They have a warehouse full of cars and yet were able to get me an estimate and move my car repairs forward expediently. I first encountered Alden who got back to me very quickly and explained the process in working with insurance and the likely timeline for repairs. My car was a special situation that required a Mercedes certified repair shop (which they are.) I always felt that they were more concerned with me getting the best outcome than with making a quick buck. They referred me to an attorney that specializes in auto insurance disputes in the event that the settlement and repairs were not fully covered to my satisfaction. At the end of the day, the car damages caused the insurance to total the vehicle. I did get everything I needed from NSAR and the insurance company. I even got to have a chat with Steve (the owner) when I stopped by to clean out the vehicle. If you need a shop in Chicago, look no further. I will definitely use them again if I am ever in need. (Although I hope that will be few and far between.) read more

I HIGHLY recommend North Shore Auto Rebuilders for any bodywork needed. I have brought two of my vehicles here after mixed experiences with Euro Collision, Mancuso Glenview, and Autohaus Northbrook. I am a German car enthusiast and have owned EVERY marque available in the United States. As a Mercedes-Benz and Porsche owner, I appreciate North Shore's certification from those manufacturers. More importantly, they live up to that standard. Repairs to both my 2017 Porsche Cayenne and 2019 Audi Q8 have been flawless. You would never know that there had been any prior damage. Even with supply chain issues, they are timely and are focused on getting you your car back as quickly as possible. Steve and Aldin are very friendly, personable, prompt, and honest. I have brought them too much work for my taste, but they always make me feel like my vehicles are in good hands. They are excellent with claims and do a great job of handling things without much input from me. Stop looking; you can't do any better! read more

There are absolutely no words that can properly encompass how awesome the energy in this establishment is. The lady that answered the phone was amazing, the ownership is amazing, the auto body technician that worked on my vehicle was amazing. I will be bringing my classic G Class here for anything related to body restoration and upkeep. This is the place you're looking for if you haven't decided yet. read more

North Shore Auto Rebuilders - Repaired side mirror marker - Body Shops Near Me - Chicago, Illinois

Great place for you car to get fixed with original factory parts not those aftermarket or even OEM parts. They were all very professional and caring. Steve is very knowledgeable and kind. They will make sure you walk away happy and satisfied! read more

North Shore Auto Rebuilders - Front bumper and license bracked fix and repainted. - Body Shops Near Me - Chicago, Illinois

This was my first experience at North Shore Auto Rebuilders. I took in my 2005 Mitsubishi Evo 8 MR to get some work done including right side rear side swipe repair, rear keyed scratch, a couple of door dings on both sides, respray of the rear and front bumpers and also paint correction. They also installed the OEM wind deflectors! The car came out even better than expected and am very grateful to Steve, Tad and the whole team at North Shore Auto Rebuilders. I will definitely be back for future work. Thanks! read more

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I was rear-ended, Steve and Tad made my car look new again. I have had other body work done before and the metallic paint job was the best I've seen- it matched the qtr panels perfectly. Also, they detailed the car inside and out. 1st class operation! read more

Nothing but high praise for this establishment, highly recommend. Excellent work repairing my car and Tad was awesome to work with!!

I recently brought my car here for an evaluation. Amanda was very helpful, professional, & knowledgable. I was treated with respect, despite having an entry-level car. I highly recommend North Shore Auto Rebuilders. read more

Unfortunately, I have had the opportunity to get to know this shop pretty well over the years and I can say without reservation that they are great! Their work seems to be very good and they have a good reputation and work well with insurance companies. Both Bernie and Wally seem to be nice, friendly, guys, and they make a bad situation better with their good humor and professionalism. I heard about them from a local BMW dealer--they bring their cars here. I can highly recommend them. read more

Hands down the best body shop I've ever dealt with! Superior quality workmanship and dedication to their craft. Owner Steve Neumayer is honest and goes the extra mile for his customers. They did an amazing job on my Porsche Panamera. Steve and his team have my utmost respect and highest recommendation! Great job guy's! read more

I had a great experience with North Shore. I got in and out quickly and Sebastian was awesome!!

--- ZERO Stars - Deception - Dishonesty - Lack of Professionalism On July 28, 2021, Aldin Nusinovic at North Shore Auto Rebuilders took pictures of my car and provided an estimate for $3255.23, and over the next few days I called to discuss the estimate with Aldin; during our discussion he mentioned that I would also have to pay more than my deductible once my insurance company make their payment. However, once I talked to an insurance adjuster through my insurance company I was told that the estimate from Aldin was not only extremely above industry standards but North Shore Auto Rebuilders were charging for repairs that did not need to be completed and also adding additional hours for labor that was not needed. After discussing this with Aldin, he immediately became defensive and said negative things about my insurance company and even mentioned that his family has had the same insurance company for over 25 years, which he has been trying to get them to switch to another insurance company.  After this discussion I was not comfortable doing business with Aldin or North Shore Auto Rebuilders. I decided to research several other body shops and talk to my insurance adjuster again.  I went to another body shop on August 9, 2021 for an estimate and it was determined that the estimate of $3255.23 and the amount above my deductible provided by North Shore Auto Rebuilders was not only outrageous, but deceiving. I am beyond thankful to the other auto body repair shop for their honesty and expertise. They were not only genuine, but were able to figure out what was needed without overcharging me.  This body shop did an amazing job and because of their honesty and knowledge, my car looks stunning. North Shore Auto Rebuilders and Aldin should be ashamed of trying to deceive me. I am so happy that I did not do business with them and would NOT recommend North Shore Auto Rebuilders to anyone. Also, I'm not sure why, but on August 22, 2021, I received a survey request from "SCI Customer Satisfactory" asking me to rate the collision repair service I received at North Shore Auto Rebuilders even though I did not receive any repair service from North Shore Auto Rebuilders .  Below is the survey request I reviewed. "Thank you for choosing North Shore Auto Rebuilders to complete the collision repair work on your 2020 Mercedes-Benz C-class. We hope that your experience with the staff at North Shore Auto Rebuilders was truly enjoyable. We are committed to providing you with excellent customer service and vehicle repair quality. To maintain our high standards, we hope you will take a moment to share information about your recent visit by answering a 7 question survey. Your thoughts and opinions are very important to us. The information you provide will be used by North Shore Auto Rebuilders to improve our products and services." Unfortunately, my experience with Aldin and North Shore Auto Rebuilders was NOT positive and I am extremely happy I didn't choose this company to do business with. read more

Steve and his crew at North Shore Auto Rebuilders are the best!! We have been involved in two vehicle accidents (both not our fault) in the past two years, and both times, North Shore went above and beyond to repair our Mercedes C 300 coupe. The most recent time was earlier this month, and our car looks exactly the way it did before the accident. Also, North Shore is a certified Mercedes-Benz collision center - super important. This most recent time, the insurance company of the person who hit me was super annoying, saying that our car could be repaired with "basic parts." I really don't understand all the car lingo, but I absolutely trusted Steve to take care of things. He handled EVERYTHING with the insurance company -- explaining to them why our car couldn't be repaired with cheap parts, he did all the back and forth with them on billing, etc. Being involved in these stupid accidents is a huge pain, and Steve makes things easier for you. And you get your car back looking like it was never involved in an accident!! Steve and the other guys at North Shore are all super nice, professional, and great at what they do. I would absolutely recommend them to anyone without hesitation. read more

I can't say enough positive things about North Shore Auto Rebuilders. They are a professional, experienced, and a top notch body shop that cares about their customers. Their work is of high quality and they truly take pride in what they do. Steve is fantastic and makes you feel at ease throughout the entire process. I would recommend their services to anyone needing work on their car! read more

I'm sure Steve the owner gets tired of compliments but here goes- Steve & Northshore Auto Rebuilders are exceptional. It's not often that we as consumers get our money's worth but my Mercedes feels and looks brand new - Steve went above and beyond the norm to explain every detail of my repair & restored my baby to the pristine condition it deserves- and by golly I deserve it too. Hopefully I won't need auto repair to this extreme again, but if I do, no one but Steve & Northshore Auto Rebuilders will do - um for you too- If you deserve the best that is. read more

They fixed my macan when it had strange issue with the lights not being affixed properly. Great job and fast service. Would go to again

I had two vehicles recently repaired by North Shore Auto Rebuilders. Both cars had a decent amount of hail damage, but look like new after the repairs. Great work, very friendly, and professional staff made this a great experience for my family. Highly recommend!! read more

Went to North shore because of the previous 4 reviews were so positive. Good Bunch of guys , The car was done on time and looked great. I will certainly use these guys again and refer any friends. Lets Just Hope the next visit is to overhaul my 67 camaro , and not repair my primary vehicle. Was very pleased with the service. read more

Wow! Steve & his team did an AMAZING job! I was in a car accident and was recommended by another fabulous man to go to this place. Although it took a bit because of it being an insurance claim (out of their control & have they have to get paid), the end result was immaculate. I can't say enough about how wonderful they were & the job that they did. My car looks nicer than when I bought it & they detailed the inside to boot! If anyone ever needs collision work done, this place is the place to go! Thank you again for such an amazing job! read more

These folks specialize in the German beauties, but they can make any car look like new after anything from a scratch to a serious wreck. Don't mess around with any other body shop when you can be assured that North Shore will repair your car to it's original look and safety specifications in a friendly and timely manner. read more

My Honda Civic had some minor damage from a hit-and-run in a parking lot. (Grr.) Not serious. but the bumper had become separated from one side of the body of the car. I brought my car in a few minutes after the shop opened at 8:00 a.m. Though I didn't have an appointment, they looked at it right away, offered a very reasonable price (below my best-case expectation), and took care of it in a matter of minutes. Job well done! Next time bad luck strikes, this is where I'll go. read more

The earlier reviews of this place are spot on, we also had a great experience here. Everything was exactly as promised and they did a great job on our car! Bernie communicated well and there were no surprises! If you find yourself in the unfortunate place of needing repairs, at least you can have a good experience here. read more

this is the place to take your car! There work is stellar, there customer service is stellar, and there location by the red line, great! You will not go wrong bringing your car to North Shore Auto! read more

My fiancee recently crashed her brand new Mazda Miata so after doing some research on yelp and asking for recommendations from friends, we decided on Bernie at North Shore. Bernie is absolutely the most professional and honest person I've had the pleasure of dealing with in the automotive industry. I will not hesitate to recommend his shop to all of my family and friends. He went above and beyond what was required and I could not be happier. read more

A trust worthy body shop is hard to come by and today I had a great experience at north shore. Everyone who worked there was super helpful and the culture in the work place was very positive which shows in the work that's being done. Thank you for the work that you all do. Will definitely be back! read more

Exceptional attention to detail. Steve went above and beyond to ensure that my vehicle was repaired using only OEM parts after the insurance company wanted him to use aftermarket parts. I cannot praise him enough for the work he did and the quick turnaround on my accident repairs. Additionally, I wasn't going to be able to pick up my car before they closed on Friday, and realizing that he was going to be in my area that evening, he offered to drive the car closer to my home so I could get it before the weekend. This place knows how to treat its customers and I wish them nothing but fruitful business. SUPERB! read more

This is the second time I have used NSAR in the past 6 months to repair damage to my Mercedes CLA 250 and each experience has been amazing. Steve, the owner, is a consummate professional. I needed the car back within a week for a critical trip and Steve jumped through hoops to make it happen while juggling insurance claim issues, parts availability and his own labor staff schedule. The work is first rate. I cannot recommend this establishment highly enough!!! read more

Fantastic service from really nice people! My car got keyed all the way down the side. I was referred to North Shore by my dealer. From the first call, these people were very friendly and understanding. The work was perfect and done when promised. Couldn't speak highly enough about them. I will recommend them whenever I can. read more

If you are looking for the right place to fix your car this is it. This shop has been family owed for a long time. The owners/management/brother team of Bernie and Wally prove to be at the top of their trade. It is hard to find an auto repair shop you can trust. I am sure after you talk with Bernie or Wally in your first visit you will feel the same. read more

Don't bring your car here unless you want it looking like new. Bernie recently took care of a bunch of dings and scratches on my 1999 E 320. Ended up being cheaper than the estimate and looks great. read more

Cars are my hobby, for my entire life, staring as a kid with Corvettes and now mostly German Machinery, from 4 911's and 5 other Porsche's, to several Audi's and Mercedes, plus a few classics here and there, and a Lamborghini Gallardo Spyder.....my dealers tell me I should spend less time waxing my cars and more time driving them. Well, driving them unfortunately gives you the opportunity for accidents, and when I demolished a leaping buck deer on the Indiana turnpike I was ready to just let my newly-purchased Mercedes 350E coupe go away. The estimate was half the (pristine) cars' value. Luckily, I found Steve at Northshore Auto Rebuilders, and to cut to the chase, I could not be more happy with the work and results. When it comes to my cars, I can be as picky as they come. Perfect build, great work, excellent match on the difficult diamond white paint, not one complaint. Highly recommended. read more

I first was introduced to Bernie by the guy at our company who handled all our executive car care (very high end cars BMW, Land Rover, Bentley)... I don't have a fancy car at all but wanted someone who would not take advantage of me and do a good job. They totally came through! My Mini Cooper looks better than new, it was a reasonable price, and done sooner than quoted. I totally recommend them. Also, as a woman, it is probably useful to note that I was treated with respect and even though I asked a bunch of likely naieve questions... never felt talked down to or rushed through. I recommend. read more

these guys need more reviews. people need to know! good body shop guys are hard to find! well correction: reasonably priced body guys who do good work are hard to find. i do some of my own body work on some of my cars but for my wife's baby, i will not touch it. it goes right to them. they basically talked me out of having them doing a $500 full panel job and instead just doing a touch-up for $25. i'd say that that was being honest to a fault, but to be frank they don't need my business because they have all the work they need on all the best cars. still, i wouldn't ordinarily even bother to try it out since i'd still be able to see it, but these guys are perfectionists as much as i am and i knew i'd be happy with their results. they take pride in their work, even on the race cars they do, that they know will probably get smashed up again soon. it's hard to find guys that really identify themselves with their quality of work. other things to note: they aren't the usual Chicago 'Da Bears' type car guys. well spoken and professional. and like other reviews posted, they handle all of Loeber Mercedes' bodywork and other dealerships. read more

I had a bad tear in the rocker panel of my BMW which was rusting a little. Bernie (co-owner) gave me a range of estimates from $350 to $600, depending on whether they'd need to weld a piece into the panel or not, and would call me if their initial estimate would turn out to be too low (they wouldn't know until they removed all the outer material). When I picked up the car, the panel was straight, had been repaired correctly (they'd braised some points to pull it out a little), patched and painted it. It looks terrific! A superb job! And the final price was $475! Bernie had also taken photos of the panel once they'd removed the outer material to give me the full information about what they actually did. They delivered what they promised in terms of the quality of the work, the price, and the timeliness of the job. Very trustworthy. Highly recommended. read more