When he couldn't address my issue regarding my cracked windshield, he found someone who could, and…read morewent out of his way to help me out. Really impressed!

After throughly researching on Yelp and Google for a good repair shop, I finally came across JBI…read moreAutomotive. I sent a message on Yelp and Jerry was very responsive and helpful. His prices were fair and he answered all of my questions. I love how honest he is and how he called me to provide updates. He didn't have a part in store for my oil change and called me to provide me with the option to go elsewhere or wait until he could get a new part. I decided to wait because I trusted him. I had a service B performed on my Mercedes and asked that he also check my entire car to see if there was anything else that needed to be repaired. He later called me, found that my rear breaks were worn and provided me with a quote of the cost and I asked if he could replace them. On the day I picked up my car, Jerry was very friendly and took time to explain everything to me and even helped me replace my car license plates and put on my registration sticker. I highly recommend him if you're trying to find a diligent, honest and patient mechanic. I will continue to bring my car back to him and recommend him to my friends and family. Thanks so much for everything Jerry!

It was inspection time for the wife's car and the good old check engine light was on. Of course…read moreit was. Took it to a garage near by and they quoted two new converters. $2500-$3000 repair. Made a few other calls and everyone said the same thing. We were gearing up to toss out $3000 at the car or even trade it in. One day I decided to call Tony. He was so helpful on the phone. Told us to try "cataclean". An exhaust and fuel line cleaner. It was only $30 for two bottle (only needed one) so we decided it was worth a try. Poured it in reset the light and it was good to go! Very honest guy! Could have easily not told us about that product and roped us in for $3k. Clean shop in a decent neighborhood. Very happy and will be back eventually.

Tony's was able to fix our noisy muffler and save the cost of a replacement. Whew! We didn't need a…read morebig bill right now.

One 490 a car began to overheat so we pulled into a gas station on Mount Reed Boulevard I called…read moreAAA and ANDY from Ridgeway. Sunoco came to do the tile. Our weight was not long for him to arrive and He was very professional and took a look at what we were experiencing with fluids and explained how to check to see if they needed to be additions added to the car and gave us safety tips. He also took our car to our requested.business. ANDY represented his company very well. He was polite, helpful, knowledgeable and genuinely kind . We couldn't have had a better person to help..

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

Tim and the rest of the Elmgrove Auto team are wonderful. They are trustworthy, reliable, and…read morefriendly. We have been satisfied with all maintenance and repairs they have done for us. We will continue to use their services for our own vehicles and recommend them to others.

Had a great experience today at Elmgrove Auto. Tim, the owner was honest and transparent and gave…read moreme a fair price on replacing my Acura's breaks. Plus the job was done a day earlier than expected. If you have had bad experiences elsewhere, give this place a try. You won't be disappointed! I'll definitely be back. Elaine Gates, NY

Very friendly & got my Jeep inspected! When I save up enough…read moremoney, I'll be going back to get new tires.

Use to trust and relay on these guys. Not anymore. $1500…read moreand over a month at this shop and my car is not fixed probably. There were shady things said and done: virtually no communication, parts ordered (without my approval) that were not part of the original work requested, another problem found weeks after the work was initially started, mechanic tells me he doesn't know what is going on with my car weeks after they obtained it that I needed to talk to his father. The father, Jeff, was evasive and unreachable at times. Driving to the garage my car was parked in the same spot got nearly 30 days. All the while Jeff knew I needed my car, that I was going into debt in order to rent a vehicle so my daughter nor I lost our jobs, we could go on dr visits and get groceries.

Good business the owners really nice …read more He worked on my family's cars for years never had an issue with him. Never had to complain about anything.

My daughter car broke down. They wanted to charge me $600 for the repair. took it to Dave's Auto…read morethey charged half the price

Brian horn auto has always been honest and fair. I refer him to everyone!! My 19 yr old daughter…read morehad a problem with her 2011 car horn going off intermittently by itself. Scared her to pieces. He found it was just a key fob battery needed. Charged $6. So kind to a new driver

My family has been going to Brian Horn's repair shop for many years. I have always felt that they…read moredid a good job for me until recently. My friend checks out my car and the car was running smoothly, it didnt need any repairs. It just needed an inspection sticker. The car should have passed without incident. My car is 2005 Nissan. My friend looked at the part that was replaced at $450.00 and he said the part was cut with a torch. I am a single parent without income for over two years now. I didnt need a $450 dollar bill. My friend told me that they took advantage of me because I am a female. I am not dumb and I can tell if my car isnt running right. This part was next to the wheel and it would have been shaking all over the road if it needed to be replaced. It was not doing that. I am very disappointed in this shop and will not take my car there again. My friend will continue to keep my car running. I have pictures of the part. If people are desperate for money, people will do just about anything to take it from you. ENTER AT YOUR OWN RISK

Nu look is the greatest. Rubbed out scratches on car to make it look like new. Very courteous and…read morefast service. Great job on car.

Nulook was wonderful but I'm still upset with the insurance company they told them to do book value…read moreon the car which they didn't because my car is not worth the 14,000 that they said it was it was only 12,000. Just feel I got rob from the insurance company and there is nothing I can do about it. Very frustrating .

I have been taking every vehicle my family has owned and referred to every single person that I can…read morefor close to 20..It has gotten to the point that Sharon recognizes my voice. They never have ever overcharged me for anything.. Ski is very upfront with repairs and even suggested repairs. Honestly, I am not sure there is a better garage in Rochester!!!!!

It was absolutely horrible. First off I was passing by and needed AC checked., $285 later I was…read moretold to come back in 2 weeks to check for leaks and Also got an oil change. Well after their service I am now 2-3 quarts short of oil, filter does not look new at all and my Starter was arched in the process. Now here I am $1000 in damages later only for them to deny their responsibility and accountability for what they had done . Car was in tip top shape before dealing with them. My RED FLAG was the amount of people that were coming in and out to have work redone or checked!!!!!! That's when I should have RAN. Very unprofessional as I called them with my Mechanic on the line and they just kept Hanging up the phone. But You Know What, Karma is a MF'r and it's REAL!!! Watch Out, Because it's coming, it always Prevails!!!!! KUDOS to a Real Bunch of Losers!!!!!!