Have done business with Uptown Tire & Auto for 20+ years. I hate to recommend any business to…read morefriends for fear of them having a bad experience but I've sent many people to Uptown and every one of them has thanked me for the tip. Geoff runs his business like they used to "back in the day" in small towns where everyone knows everybody. Long time customer or stranger to the area, you'll never have to worry. Most honest business you'll find anywhere.

Jeff and the crew are wonderful!!! They gave my Jeep a little lift and new shoes and couldn't be…read morehappier!!!!

Very fast and friendly service Knowledgeable staff…read moreI bought 4 tires and I thought the prices were fair

I made an appointment to get 2 tires put on that I was buying from them. Get to the shop half hour…read moreearly and they tell me the tires I was supposed to get, they dont have. I advised them I will pay a little more for whatever tires they have in stock. They tried to sell me tires that are double the price. Do they not go thru appointments and make sure they have the right tires? I used to work at a dealership and we had to go through appointments everyday to make sure have the tires.

pricey 4700.for timing chain r0r a 4cyltoyota should have gone to dealer:( water pump…read morereplace 400 lasted 16000 miles no waranty

Asked for exhaust to be services. Got a pump I was told I needed - over $600. Now original service…read morerequested is worse Can't drive car Spent the money on pump that wasn't urgent - at the shop recommendation They knew I limited budget. Went for the higher price service that was not an issue UPDATE: 7/12 I took my car to another auto shop to have the exhaust system serviced They were very honest about the condition of my car They recommended that I do not put anymore money/repairs into it because the frame is so corroded with rust it is not safe to drive, It will never pass inspection and It would be dangerous to keep driving it at this point. The point is .... I should have been notified of this when I originally took the car in for service the first time at the end of April If it was put on a lift to look at the exhaust system - it would have been discovered the car is beyond repair Since the exhaust was not serviced as requested I am assuming the car never made it onto the lift So yes - I am not a happy customer Over $600 dollars for a water pump that I did not need, exhaust issue not addressed and a car that will never pass inspection again More importantly- there where major safety concerns that could have been detrimental to me and my family if an accident have should happened Check your frame ppl. It's the skeleton of your car

I had a flat tire that I needed replaced ASAP. My car has a pretty difficult size tire. I called…read moreahead of time and asked if they could help me. They said they didn't have my tire in stock but could get one for me in a couple hours. I told them I'd bring it down after work. Had me in and out in 10 minutes. They were very kind, and gave me a couple of warnings regarding safety (I don't know anything about cars at all so much appreciated). They are inexpensive, quick, professional, and accommodating. Absolutely earned themselves a returning customer.

Had my car inspected 10 days ago and it failed due to a dead battery. Was told to come back after…read moredriving 150 miles and I'd get a sticker. Did that but then I had to wait for a new appointment and my extension was up. I said I'd have to go somewhere else since the 10 days was up. Owner just said go ahead, turned around to the shop and slammed the door.

I just stopped by Hooper's and was lucky enough to work with JT. My car was telling me that my tire…read morepressure was 23 when it's supposed to be 44/45. You can only imagine my fear of getting a flat tire when I still have to drive 30 minutes to get home. JT made himself available to check my tire. Turns out it was fine. The reader or sensor in my car must be off but he was able to look at my tire to see if there was damage and in this case, give me the peace of mind to drive home safely. I can't think JT enough. He was kind, knowledgeable and very efficient. They will be starting a room service in the near future, and I will be definitely looking for opportunities to work with him in the future. If you want great service working with a great person that will take care of you go see JT.

Great experience over all, they are trustworthy and the have the sense of urgency for the…read morecustomers, i can tell that they care about their customers, they did sell me their best quality snow tires they had but before that they also told me that they had cheaper options great knowledge and price

We were recently on a road trip from our home in Worcester County Massachusetts driving to Buffalo…read more We had rented a Tesla as my son wanted to test drive one before a commitment to purchasing one. As we were driving on the highway my son noticed we were losing tire pressure fast so we exited the highway and found a gas station/convenience store to add air. We checked with a local garage and they weren't available (nice way of saying they couldn't be bothered). At this point we already needed more air and I started googling tire centers nearby and found this place 6 miles away. My son immediately called them and they said to come on over right away. This place was amazing, they patched the tire and we were on our way with only a small amount of time lost. This could have been a bad situation if we hadn't found them when we did and they graciously helped us.

Fast and professional service. If you have any tire needs, these are the people to see!read more

Scott n jay rock ...any one with a beard is amazing ..tho most are not " huggers"...they fix ra…read moreride in a timely manner...using them for at least 10 years!! ....

this place is just amzing..great prices and the mechanics know thier stuff!!..and they have coffee!!read more

I have come here for years Best employees,quality,value and…read moreservice you can ever find. I have no intentions of ever going anywhere else Zaida Park

Reasonable auto repair and tires without taking you to the cleaners. I got to know the owners…read moreawhile back and they've always taken good care of me, whether it be for troubleshooting problems or finding a way to get the car to a place that can fix it if they can't. More than once, they've told me "We can't fix it" and then recommended the right place to do the work.

I recently visited to have my snow tires removed as Murphys is close to my home. I didn't want to…read moredrive to Rochester and this was a good alternative. Jon was fantastic to schedule and appointment and coordinate some finagling of cars. I needed to drop mine off and when mine was done drop my son's car off for the same service. They were great! I like seeing the improvements put into the shop. Way overdue. We will be back.

The former owned Murphy's is a disgrace to the profession. They have scammed me out of my full…read morewarranty refund and totally damaged my car mechanically. They had possession of my car almost a year and knew that damaged it beyond repairability. Tony F. ( Mgr. ), Gary ( Regional Mgr. ) and John ( NYS DMV Inspection technician) continued to promise resolution and never did. If any of these people are still there DO NOT do business with them. They are dishonest and should have been fired. It has come to my understanding that they have been under investigation for some time and have done the same thing to other women. Hopefully the legal system will put an end to the practice and dishonest employees soon. JUST BEWARE.

On 2/3/26 I called to report that I had a check engine light on in my Certified Pre Owned 2019 Ram…read more1500 (from my e-torque system), my remote start was not working (likely due to the CEL), I needed my yearly NYS inspection, and it was my opinion that my truck was suffering from the very common exhaust manifold crack/leak that has plagued the new generation Ram trucks. They were able to get me in first thing in the morning on 2/5/26. I wanted them to check it out and address any concerns as it is still within the original factory powertrain warranty, and I also have a CPO warranty and an additional aftermarket warranty (surely one of these would cover any issues). The service advisor approached me in the waiting area to let me know that there were no stored codes or indications that there was an issue with my E-torque system. He also mentioned that I needed a new engine oil pan (to the tune of $2,000), Rotors and Pads on all 4, wiper blades (to pass NYS Inspection), and they did not hear/see any issues with my exhaust manifold (a culprit of the famous "Hemi Tick"). I had them install new wiper blades and inspect my vehicle. I asked my service advisor if he could see if the oil pan was under warranty, and was immediately told "they won't cover it." I paid my bill and went outside to my truck. When I got to my truck and started it, the ticking noise was very apparent so I went and got the service advisor to show him. He grabbed the shop manager to come and listen as well. Immediately the shop manager says, "he's right the manifold is cracked, we need to get the vehicle in to repair this." I went back inside and the service advisor stated that he would get the manifold on order. I contacted RAM Care to discuss whether or not the oil pan was covered under any warranty that I had on my truck and was informed that they would cover it and that I needed to give this dealership a reference number. This for me was strike one. I asked the advisor to advocate for me and was dismissed as it didn't seem like it was something he wanted to do, so I had to take it upon myself. I notified the service advisor that I had spoken to Ram Care and they gave me a reference number and told me that it would be covered under the "Corrosion Warranty". He was surprised as he's "never heard of such a thing". Once again I was assured that they would order the parts and get my truck fixed. At this point, I went to whom I believe to be the General Manager of the dealership to express my disappointment in the way that this was handled. He spoke to the two men in the service department and vowed to make this right. Chris was the service advisor that would help me from here on out. Two weeks later, and no communication from the dealership as to when I could expect the parts to be received in order for my truck to be repaired. Ram sent me multiple emails asking me to rate my latest service experience at Victor CDJR. I was honest in my survey. I did not give the service department good ratings. The dealership was clean, the waiting area and amenities were sufficient. I rated them well in this aspect. I noted that I would likely not recommend this dealership to others as this experience has certainly put a bad taste in my mouth. Now, here's where it gets interesting. On 2/20/26, Approximately 4 hours after I submitted my review to Ram (corporate), I get a phone call from the service advisor, Chris. "We've received the survey that you filled out and I've talked to my boss. At this point we are going to part ways with you. We are confident that we cannot make you happy. Whichever dealer you take your car to is welcome to request the parts for your truck from us." All because I filled out a survey honestly. No phone call from any management of this dealer. If this is the way that customers are treated for being honest, I will gladly spend my money elsewhere. Never in my life would I expect such a childish response from any dealership. My vehicle is still not repaired, and I'm on the hunt for a dealership that values their customers.

I had a terrible experience with Victor Chrysler that I feel compelled to share. It took them…read morenearly two months to fix my vehicle. Throughout this period, I called every few days for updates, only to be repeatedly lied to. They claimed they were working on my vehicle when, in reality, it hadn't even moved from the parking lot. Fortunately, a friend who lived nearby kept me informed about its location, confirming that it sat untouched for a month. And I'm not even being dramatic it actually took that long. I asked the dealership for a loaner vehicle to get back and forth to work, but they consistently told me they had none available. I was left with no choice but to use Uber and some days just call in sick, which cost me a lot of money given that my commute is thirty-five minutes each way. The situation became so frustrating that I had to involve the manufacturer, Chrysler, which is unbelievable in itself. Finally, when they ordered the part, Chrysler's customer support team contacted me to confirm its arrival. However, when I called the dealership, they denied having received it. I knew they were lying because the manufacturer's email included a photo of the part being delivered. To make matters worse, I hadn't even had the vehicle for a full year, and it's a lease. I strongly advise against bringing your vehicle to Victor Chrysler or buying a vehicle from them. They are a terrible business, and it's astonishing they're not out of business given all the negative reviews they have. And it's funny because when I was on the phone with them and when I finally picked up my vehicle they asked if I could give them a perfect survey. GTFO