I called Sun Automotive with a question about my brakes, and they were able to schedule me within a…read morecouple of days. They diagnosed the issue accurately and quickly, and I was able to have the brakes repaired right away! They also have great prices as well and prompt and honest service.

Very honest, great service and will only repair what is needed. Stands by work. Worth the waitread more

Great service with a smile. Tom (the owner) will take good care of you!…read moreI'll stay with C.A.T. (certified auto technicians). I get my Mercedes and my other cars serviced here as well! Highly reccomended by me!

Typically it is difficult to find an auto mechanic that is trust worthy and I imagine that some…read moreunlucky souls will never find the right one. However, that's not the case here. My family has been bringing our vehicles to Tom for well over 22 years. He knows luxury vehicles. He worked on my dad's Jag when it was brand-new in the 90s and then many cars later he actually fully restored the vehicle in the early 2000's and got it in working condition. I've trusted him with every car that I've owned, from the Buick to the Nissan and now even my new vehicle. Tom is honest and does amazing quality work. My parents have trusted him for years and now my brother, I and mom still support his business and the next generation (my niece) has even brought her car to Tom. Honestly, for me, there's no other option. Tom's amazing in our book.

This is my 2nd review for the same instance. I had an emergency brake job done there as I was…read moreleaving town and my brakes were shot. They squeezed me in and got me on my way. About a month or so later, the brakes were still squeaking. I called Clinton and they got me right back in. We are now on the 3rd set of brakes trying to get this right. It's a Dodge Challenger and they do not come without their challenges. Chris and Clinton have been pounding away at this to make sure it's right. I appreciate the tenacity and not wanting me to leave unhappy. Thank you guys, it's been a journey with these brakes. By the way, Chris is now an expert on MOPAR braking systems so go see him with MOPAR issues.

I have been going to Ferrels for over 45 years. They have…read morebecome my one and only place for my families cars. They have always been honest , trustworthy , and always stand behind the work they do. If you need a car repair shop , you can trust them to tell you straight what needs to be repaired and a fair price.

Not long ago I had a very upsetting experience with Cortese Auto Group. It was regarding repair…read morework done and wasn't corrected properly. It got to the point I had to turn to the Attorney General for help. They reviewed my notes and determined it was a valid claim. They forwarded my notes to the DMV Albany main office. They too agreed my claim was valid but needed an outside opinion. So I went Camelot Auto Repairs in E. Rochester. I met and spoke with Doug the owner. Doug listened to my problem, went out with me and looked my car over. He detected a problem and prepared his professional opinion for the DMV. I sent his written opinion to the DMV office and they accepted it. The DMV in turn assigned a regional inspector who did get my problem straightened out. I was very pleased with Doug and his help for me. It was a very stressful thing dealing with this. 5 stars for Camelot Auto Repairs. On a final note, the time I spent with Doug, I must say his shop is very well organized and it appears he has good technicians working for him

inherited a car from canada , Doug was able to bring it to US safety standards. Amazing what he did…read moreplus kept the cost down. Doug you're number one in my book. Thanks for your help, you have a life long customer. Jonathan

Jeez my experience here was biased by my desperation to have a fix, but they handled my problems…read morelickety-split with no nonsense. I don't live in Rochester, but when I rolled into town wth my 15-year-old Subaru, the exhaust system (resonator and exhaust pipe) just fell apart. I could tell it was busted because suddenly my meager 2.6 liter engine sounded like it was revving for a Nascar race. I only had a day in Rochester to burn, so I set an appointment for 8am at the nearest Mavis which seemed to be the safest bet for getting a quick turnaround. When I arrived on the dot at 8am, they informed me they didn't have an exhaust mechanic and redirected me to Cole Muffler (also a Mavis branch) across town. When I got to Cole/Mavis, I was greeted by Tyler (? I think) and he let me know that they would inspect the car and let me know ASAP what needs to be done. After 20 minutes or so he escorted me to the car and pointed to the exact parts that were failing (rusted) and why they should be replaced. He gave me the option of letting the less rusted pipe stay. No upsell. I opted for the full replacement because it was time for this car (16 years old). He told me it would be 1.5-2 hours so I took a long walk. When I got back the car was in tip-top shape and the bill was less than I feared. They charged for parts plus $160 for labor. This included a new resonator and new exhaust pipe. Didn't need a new muffler. Total was about $650 including labor. I really appreciate this branch of Mavis/Cole for attending to the needs of my car in such a professional manner, and on the spot when I needed to have the car for other business in Rochester. This branch brings a positive vote of confidence for Mavis, even if it isn't on their main sign.

I WOULD NOT GO HERE FOR ANYTHING OTHER THAN AN OIL CHANGE. I paid 1300 dollars to get my catalytic…read moreconverter changed. It was the only issue as on both may 18th and June 5th I got a code read and that was the only code that came up. I got it "fixed" at Cole muffler June 6th and the car was ready for me June 8th. I leave and immediately when I turn the AC on the car starts shaking. I went to go get it fixed and they quote me 500 dollars and they said that both me and two code readers just didn't notice this issue that they say has been here all along. They say a catalytic converter "technically" wouldn't cause an issue with the radiator fan, turns out although rare it can! Regional manager said a radiator fan wouldn't show up as a code and then once I said hey I googled it he pivots and said oh well it would if only blank happened. I told him hey I can show the code readings I did and he said he didn't want them. I had a lady on the customer service line say it's sort of expected that when u get work done that something might happen? This (in my opinion) made me wonder if that's what they do to get more work. If you're hoping the Mavis Discount Tire relations makes the work safe I would heavily warn you to not risk it. I habe a warranty for the catalytic converter fix that covered bad workmanship and steve told me he didn't know what he wanted me to do. Okay so I got it checked at another place and the issue could not have been here all along, so they were lying! Cole Muffler told me the issue was the radiator fan and in the two days that I left the car there, just to be told by Steve the issue was not his problem the radiator module got affected as well! A radiator fan is not something that you can just drive for months or even weeks and have your car be okay!

Called to see if they accept after market warranties and they don't, he was very nice about it but…read morejust want people to know they don't accept work if it's through an aftermarket warranty company

Excellent Service, Along with people. Very honest people and can do any quality work with your car…read more Highly recommend

I have been going to Duffy's Penfield Automotive for eons…read more The incredible service started with Ed and Sue and continues with new owners Mike and Sarah. Thanks for all the great service over the years for all of our vehicles, including the special care for our now 25 year old 2001 Pontiac Firebird. Yesterday, my 2020 Honda CRV 1.5 year old battery died. Turns out it was probably Honda and A/C snafu related. Sarah was awesome with SQUEEEEZING me in at the end of the day and Mike was efficient with the battery change. No charge as it was covered under warranty. All they would take is my thanks. Customer care service and always polite and professional, Mike and Sarah are great owners. The rest of the team is also very hard working and professional always with a smile and a nod. They deserve extra coffee and sweets each week! LOL Keep up the great work, Duffy's Penfield Automotive! - Mark & Judy H.

I popped into Duffy's upon driving by and seeing the lights on. The owner, the Mike was there, and…read moreit was after they're posted hours of service. I asked him if he could test my battery, because it had died just further down the road, and wasn't sure if I needed a new battery, or not. Mike was extremely kind and helpful. He was more than willing to give me assistance, and it was greatly appreciated too. Thanks Mike.... I told you as I left I would give you a great reference on yelp, and I always keep my word. I hope it's one of money to come because you're an outstanding business owner doing good business in the community.

I've been using Advent Automotive since I moved to Farmington 8 years ago. Every time I've had a…read morecar problem, they're my go-to experts for anything car related. The owner's are helpful in explaining what might be the specific issue with the car. And they've always explained the procedures needed in laymen's terms to me. A year ago, I need a set of tires and after price shopping tires at a few tire stores, on my way home, I stopped by Advent, and they were the best price that I found for the size tires I needed.

Service is always excellent, never had a bad experience. I wouldn't take my cars anywhere else.read more