I was ready to buy or lease a car. The first dealer I went to asked me for my Social Security…read morenumber. When I told them that at this stage I was only looking to see different makes of a car and I did know why the needed my SSN. They did not like that answer. I left in a hurry. The second dealer I went to did not asked for my SSN, but the sales man was impossible to deal with and I seemed to more than he did about the car he was trying to sell me. There was one more car dealer on my list and I was very discouraged and worried. I arrived at the Honda dealer in Walnut Creek and expected the worst, and was I pleasantly surprised when I actually met someone who not only knew his cars but explained everything in detail without being condescending about it. I felt very comfortable with the sales person Roger Granziol and asked him all kinds of questions that might sounded stupid like: How do I turn on the radio? Let me explain: my old car was a 2015 model and stepping into 2026 model is now very different, because of the new models use of computers. Therefore it is very important you get a salesman who can and is willing to explain how the different functions works. Roger showed me how I was able to listen to my Audio Books from Kindle and Chirp using the screen on the dashboard which he got from my iPhone. I was nervous about all these new things so I called Roger and asked him next day if I could meet him again and go thru all the items on the dashboard again. No problem we spent an hour and now I'm feel pretty comfortable with understanding everything. I give Roger Granziol my highest mark. - E.V.

Michael H. was a very kind and insightful salesman that helped me buy my first car! WC Honda took…read morecare of me and my parents very well, and helped us get the best price possible for my car. Would recommend this dealership to anyone!

I've owned 5 Chrysler vehicles and love the brand. Took my Ram Truck in for an oil and tire…read morerotation. Work was completed in a timely manner. There was a misunderstanding over a 30k mile service maintenance recommendation. The issue was raised with the Group Manager who quickly called and corrected the issue. Mistakes can happen in business, it's how you handle them is what counts. My trust and confidence is restored and will be coming back for my vehicle service.

I spoke with Quinton on the phone and then we visited the lot and dealt with John…read more Clean lot. Friendly interactions. The vehicle we were looking for wasn't here. Visiting a lot of dealerships lately, even though we didn't do business with them this is one of the better ones.

I had a great experience working with Shannon Hunt. Since it was my first time selling a car…read moreonline, I was understandably very cautious. We communicated over the phone and FaceTime, and she was incredibly patient, answering all of my questions. She even walked upstairs and downstairs during our video call to show me the office, which really helped build my confidence. She also offered a very good price for my car, which made the decision even easier. I live in the South Bay, and she even offered to pick up the car from my location. The entire process--from inspecting the car to completing the paperwork--took only about 10 minutes. I couldn't believe how smooth and efficient it was! I would definitely recommend Shannon to my friends and anyone looking for a hassle-free car-selling experience.

We purchased our Mercedes EQS here, and the experience Ali provided was absolutely amazing. From…read morestart to finish, he fulfilled all of our special requests and made the entire car-buying process smooth, stress-free, and enjoyable. We would also like to thank Torrance from concierge for his thorough walkthrough of all the new features in our vehicle, as well as Christian for his initial guidance in helping us find the perfect car for our family. Their professionalism and attention to detail truly stood out. We highly recommend this dealership and look forward to returning in the future. A special shout-out to Ali for going above and beyond--his dedication, honesty, and genuine care for his customers made this experience exceptional. If you're looking for someone who truly puts your needs first, Ali is the person to see!

This is hands down the best experience I've ever had at a dealership…read more Brian Saba helped me from start to finish. I was on the hunt for an Ocean Gem 2026 Camry SE. He was able to help me put a deposit down on the car so I could hold it once it arrived. When I was able to pick up the car he gave me the best customer service possible. He not only made me feel super comfortable but was upfront and honest about the whole process. He took his time and was patient with me until we sealed the deal and signed the paperwork. If I'm ever needing another car I definitely know who to call!

I shopped around at several Toyota dealerships before purchasing from Walnut Creek Toyota, and the…read moredecision ultimately came down to three things: an honest, upfront price, a truly hassle-free experience, and a great salesperson. Many dealerships in the area were adding significant markups to TRD Pro models, but Walnut Creek Toyota was straightforward and transparent from the start. There was no pressure, no unnecessary upselling, and I was able to test drive the vehicle without any hassle. Charles Feldman made the experience even better. He was courteous, knowledgeable, and well prepared. When my wife and I arrived, the vehicle was ready to go, and he took the time to answer every question we had. If you're in the market for a new Toyota and want a smooth, honest buying experience, I highly recommend reaching out to Charles.

Sold me a beautiful 2014 V6 Mustang with 8k miles for one of the most reasonable prices for this…read morevehicle i've ever seen compared to any other dealer or Facebook marketplace listing, pat is a great business man and dealer who really is true CAR Guru!

Pat and his daughter Molly have an excellent business model and ethic at Nohrs Auto. I was in the…read moremarket for a new car and found them. I had a HONEST, professional, and straightforward no pressure sales experience. Pat handles everything on the backend and makes sure that you are satisfied with your final purchase. Unlike other dealers I'd been to, Pat was very transparent and upfront about numbers, and the car itself - WITHOUT tacking on any BS fees to the total cost of the vehicle including APR (cough cough* Audi/Range Rover SF). They are also quite popular, as there were many inquiries about vehicles from potential customers both by phone and in-person while I was browsing. Overall, the prices are fair, financing rates are solid and hard to beat, and you can trust that you are getting a quality vehicle. Highly recommended! Thanks Pat and Molly

I just bought my second new car from Cartelligent and both times I thought the service was…read morefantastic. Both times they got the exact car I wanted within a few days. They take care of everything including registration and plates. They negotiated a much better price than I could have gotten and their fee was far less than the money I saved. They sold the first car I bought. I drove in my old car and drove out with my new car. I sent one of my best friends to them and he had a very good experience also. And they saved me many hours of time. I highly recommend Cartelligent. Saul R.

Worked with Chuck Revell in Walnut Creek. He was very…read morepatient with me and very thorough on finding my dream car. Highly recommend Cartelligent

My husband and I had the pleasure of buying our first Volkswagen from Dirito brothers the other…read moreday. Andres was so helpful, friendly and just exactly what a salesman should be. He talked cars with my husband and was knowledgeable about the VE Golf history and future. After coming to a deal, we met Jim, the finance manager, who was equally as friendly and got our paperwork ready quickly to send us down to Eddie - who made all the final paperwork signing the easiest experience. My husband and I have bought a handful of cars, and our experience at VW Dirito brothers was hands down the best experience we have ever had. It was so nice to talk to people that appreciated my husband's car enthusiasm and could talk shop rather than just talking sales. I 110% recommend buying your next car here

Thank you Dirito Brothers for such wonderful service and helping me find my dream car! A special…read morethank you to Andres who made the entire experience so wonderful! I had been to several dealerships and during price negotiation I received the usual pushback treatment from the sales representative. Andres's approach was a breath of fresh air. He noticeably advocated for the buyer and helped find a price point that worked for both parties. The entire experience was truly changed by his service and welcoming demeanor! I highly recommend seeking Andres to help with the purchase of your next car! Thank you again Andres!

Tire and Wheel Warranty…read more When I arrived to pick up my 2026 911 Carrera, the finance manager spoke to me about purchasing the tire and wheel warranty package. He mentioned that it was the only warranty package that must be purchased before leaving the dealership. I can understand why. About four months after taking delivery of my car, the left rear tire kept losing air, very slowly. I searched for a puncture, but could not find one. At five months, I got curb rash on my right front wheel...ugh. Caner had contacted me for a six-month follow-up, and I mentioned both issues. It was during that conversation that he asked if I'd like a service tech to contact me. That is when I spoke to Tim Wong over the phone. We made an appointment for the very next day, and I drove to the dealership. After filling out some paperwork, Tim let me know that my warranty included a loaner car, and he offered me a new Macan. While in the waiting room, I heard the receptionist offer local customers Uber service to their homes and back. I dropped off my 911 on Thursday, and it was ready for pickup on the following Tuesday. I mentioned to Tim that I had an appointment on Monday, so he kindly arranged my pickup for the following day. The man who serviced my car, Bowdoin, sent me a video of the car's inspection via Tim's email. He was very thorough and friendly in his assessment. Caner was off that day, so he arranged for Hart to go over some of the PCM questions I had. He answered both and was engaging, friendly, and professional. My left rear tire had a nail, which caused a slow leak. The tire was replaced. The curb rash on my right front rim was fixed as well. I've come to realize that a brand is only as good as the people who represent that brand. So many of my friends have said, "Yeah, they should do that since it's a Porsche and the amount you have to pay for them!" In theory, that makes sense. Yet I've had horrible encounters at Porsche Fremont, and it is the same ownership as Walnut Creek Porsche, Fletcher Jones. Two opposed levels of service. My friend, who has owned 14 911s, has his cars serviced at Monterey Porsche, and his stories are horrible. This is not just Porsche, but any brand, Sony, Canon, etc. These are the individuals I have encountered at Walnut Creek Porsche, and I could not be more pleased with the levels of service I have received. Tim Wong Hart Benson Caner Nisanoglu Kasia Ksarzynski Bowdoin I've always contended that the leadership of any organization is reflected in the staff. My compliments to the manager of Walnut Creek Porsche. Thank you.

I reached out to Mike Pardini directly. I appreciated how quickly he responded…read more he handled the whole deal from the first email. Responsive and straight to the point. When I got to the dealership he introduced me to someone on his team to finish the paperwork and delivery, but he was still around through the whole thing. The next day he called me himself. Just to ask if I was happy with the car and if I had any questions. That kind of follow up isn't something you see much anymore. If you want someone who actually communicates and follows through, I'd recommend Mike.