Fantastic buying experience with George Pan. Can't say…read moreenough about George. Absolutely no haggling, no pressure,price quoted was extremely fair and was the price paid. There are no hidden surprises. Earned a car customer for future purchases. Will not be disappointed if shopping for a Honda.

Great experience buying our CRV from David. He was very…read morepatient and informative and made the whole process very smooth. The whole staff was very easy to work with and No pressure at all. Would do business with again!

I bought a new Jeep at Stoneridge CJDR in Pleasanton. Gianni and Aria were my sales folks. The…read morewhole process was smooth. While deciding on which Jeep to buy, I made two separate trips there and was given top notch help with the questions asked on both visits. The Jeep is exactly the one I wanted and I am happy with purchase. Thank You, -Glen

I honestly hate this dealership they lie and take to long with repairs and they definitely don't…read morehonor their own contracts and when you do take you're car in for service they got employees harassing you trying to get you to buy a new car crazy right. From the time I brought my car and the repairs I had to get done on it they gave bad service I had to report them to corporate twice. Also make sure you look at you warranty contract because I wanted the Chrysler warranty package they let you get your car fixed at any dealership and they chose to give me the warranty that they wanted that looped them in to where I can only get my car repaired by them if I'm not in a 30 mile radius. Mind you I'm actually live 37 miles from that location so I should be able to get my car repair at the shop that is here where I live and when I asked them to release my warranty to I can use it at a different location they gave me the run around and still didn't want to release it. They took almost a whole month to repair my car when it should have only took less than 10 days . Also they would make a bunch of promises that they want hold up too. When I got my car two year ago from them they agreed to detail the car,gas the car up replace the windshield wiper fluid hose and give me a front license plate holder and they didn't do neither of those. They whole dealership is a mess and they are lazy and if they see that you left a bad review they would use it against you when it come to getting maintenance done. Don't recommend this dealership to nobody beware

Moe absolutely exceeded our expectations at Livermore Audi. He worked hard to get us a great deal,…read morebut what really impressed us was how welcoming, honest, and transparent he was through every step. It felt like working with someone who truly cares about the customer. We drove home a beautiful brand new Q3.

This review is for Audi Livermore's Service Department. I brought my 2022 e-tron for its 40k…read moreservice in April 2026, and they tried to charge me $275 for the diagnostic fee. I thought the car should still be under warranty, but they "checked" and said my car was out of warranty. I tried to set-up another appointment for a recent brake booster recall and a software issue. This time, they quoted me $330 for the diagnostic fee on the software issue. Sensing something wrong, I called Audi USA and confirmed that my car is under standard warranty until July 2026, which means that Audi Livermore should NOT be charging diagnostic fees at all. Two times in two months of misleading and shady practices. I will be taking my Audi to another dealer going forward. Contacted another local east bay dealer, confirmed my car is still under manufacturer warranty and not charging any fees like Livermore tried to twice.

I had an excellent experience at Livermore Toyota thanks to Arkadi and the Livermore team! I…read morerecently purchased a 2026 Toyota Camry, and he made the entire process easy and stress-free. Arkadi didn't just sell me a car he took the time to explain all of the features, answered all of my questions, and even helped me set up my Apple CarPlay before I left. I truly appreciated how patient, knowledgeable, and helpful he was. If you're shopping for a new car, I highly recommend asking for Arkadi. Thank you for the outstanding customer service!

This started out as a very negative review. We had made arrangements to sell a truck to them with a…read morepromise of $17K, only to arrive and be told $15K. I won't bore everyone with that part of the story. Lets pick up where I got a text from the used vehicle aquisition manager Anthony Nordstrom, apologizing for the mixup/issues and restating that not only was he going to honor the original deal ($17K) but would drive out to Brentwood with the paperwork and pick up the truck so we did not have to deliver it. He kept his promise today. He arrived, had all the paperwork ready to sign and then went one step further. He said he would drive to the dealership, get a check cut and return later the same day. He kept his promise and did precisely that. Now you might be wondering why we gave 5 stars. Yes, it was over and above what one might have expected. Well let me mention the back story. The owner of the truck, a friend of mine was 90 years old, in hospice care and expected to die soon. When Anthony heard the whole story, he not only offered to honor the original deal, but promised to honor that deal for the remainder of the month (25 days). Sadly, David passed away yesterday. But Anthony brightened the day of the widow Pam by dropping everything and delivering on his promise. That my friend is going beyond the next step in customer service. Anthony really cares and takes care of business. I will definitely be referring business his way.

I have recently purchased my first 2023 Land Rover Defender from Livermore Land Rover. Louie Salas…read morehandled my purchase from start to finish and he was great. He provided timely details of the vehicle through videos and pictures as I was making this purchase from Orange County. Sayed Akbari was also great on the Finance side and made sure that my experience was smooth with the closing this purchase. I do recommend Livermore Land Rover, Louie and Sayed on your Land Rover journey.

To all who are considering doing business at a LAPIS dealership (be it Porsche, Audi, Land Rover,…read moreHonda, Ferrari or Mercedes-Benz). Here is my experience...and it's not a good one. I had sought out a particular vehicle and finally found one of interest; the problem was, it was over 500 miles away in Southern California (I live in Northern California). However, even if the vehicle was in the area, I would still need to perform some type of due diligence, in order to assure I was purchasing a sound/functional vehicle. That said, I found a Lapis Dealership only 20 minutes away from where the vehicle resided and made an appointment for a Pre-Purchase Inspection (cost $740). Days later, I was contacted by the service manager and told the vehicle was in good condition, although it still needed some suspension work and to replace a few leaking seals. With this endorsement in hand, I purchased the vehicle and had it shipped to Northern California. Upon arrival, I immediately noticed the following: * No AC * No headlights * Windshield wipers inoperable * Antenna won't retract * Parking brake won't hold * Tachometer won't go above 2,000 * Windows require manual intervention to operate * Each door lock is keyed differently and neither works with the keys * Erratic Idle/RPM * Rear shocks leaking * Fuel leaks * Oil leaking from bell housing/main seal For those of you not familiar with cars, most of these items (some safety-related) would have been easy to identify by either pushing some buttons in the driver's compartment or readily visible with the vehicle up on a car lift). THE TOTAL COST OF RECTIFYING THESE ISSUES HAS RESULTED IN A REPAIR BILL EXCEEDING $30,000! Of course, I was less than pleased and contacted the dealership. While they were willing to refund my $740, they were totally unwilling to accept any responsibility for their obvious mechanical oversights...essentially just patting me on the head and hoping I would just go away! Well, $30,000 is a huge chunk of change and I wasn't willing to go away quietly. I contacted the Customer Care Manager and Customer Service Department for the car manufacturer and both told me the COO of LAPIS/Mark Venti would be my main contact for resolving this issue. However, after numerous attempts to contact Mr Venti to resolve this issue, my communiques (email, as well as certified mail) have fallen on deaf ears - NO RESPONSE WHATSOEVER. While it took every fiber of my being while writing this, I have refrained from utilizing 4-letter expletives to portray my displeasure, although a $30,000+ bill to cover their mistakes is pretty close to a living hell. In short, BEWARE the LAPIS Dealership Group does not have your back! I would highly recommend you seek out alternatives to a LAPIS Dealership!

I had an excellent experience working with Shamika during the return of my Subaru Solterra lease…read more She was professional, knowledgeable, and took the time to explain the process clearly from start to finish. What could have been a stressful experience was made smooth and straightforward because of her patience, attention to detail, and outstanding customer service. Shamika was responsive to my questions, transparent about my options, and ensured that all paperwork and next steps were handled efficiently. I truly appreciate her willingness to assist and her commitment to providing a positive customer experience. Thank you, Shamika, for your professionalism and support. It was a pleasure working with you.

Recently, we had a flat tire late at night. In trying to change the tire, we could not get one of…read morethe lug nuts off. We had to tow the car to a local garage and wait til the next morning to get service. They found that when my tires were last rotated, the nut was cross-threaded. It cost me 215 dollars to replace the stud and nut. The last garage to rotate the tires was Livermore Subaru. I left two messages for the Service Manager to discuss my experience. I was never called back. Very disappointed. I will not go back to Livermore Subaru again.

**DISCLAIMER** NOT YOUR TYPICAL SKETCHY USED CAR DEALERSHIP! Oh contraire amigos, this is the place…read moreyou should consider first for a used car option. I lowballed at first if I'm being honest (big time thrifter I do it by nature) & Joe's response alone gave the gut feeling it was the right choice to head over because most of the time I get cursed at for the offer I gave originally. I've had 5 cars in 6 years (not by choice) so I've had plenty of experience dealing with buying used cars from dealerships to private parties. This was bar none the best experience I've had without a doubt. Joe & Mrs. B are definitely a power duo, both wholesome, honest & are just regular folks who just happened to sell cars really. No nonsense, no deception. Transparency is elusive when buying a used car from a smaller dealer 90% of the time, but that was present clear as day. I HIGHLY recommend you pop in & take a gander if you're looking for something, my fiancée & I are super hyped.

As a minister to youth i recently helped a young man get transportation which allowed him to get…read morework and be independent . With Mrs B's help we were able to finance his car bought there. A week later one of the cylinders misfired and needed repairs. When contacted Mrs B's helped with the cost of the repairs. They are christian based and I would recommend them to anyone seeking transportation. I know if we were dealing with any one else the response would be much different. Thanks again for being here in Livermore and helping our community.

It was my friend's birthday , so we are on our way to church , and I remember seeing an add that…read morethere is a used Toyota tundra that I like in Dublin toyota , that is on the way . When we got there unfortunately the the truck was sold the night before , and luckily there was a Filipino car salesman that helped us , named Bobby Mesina and recommended another car , a Toyota Sequoia with the same engine like the Tundra. We ate not really ready to buy that day , but Bobby offered me a great price that I can't refuse , so ended buying the Toyota Sequoia , that we are really happy with. Thanks for your help Bobby . I will recommend Dublin Toyota , specially sales and Bobby Mesina to my family and friends.

I went recently to look for a car and was greeted by Bobby Mesina! He was very helpful and…read morewelcoming! I recommend Bobby to any first time buyers!