Both management & the housekeepers are reliable, responsive, flexible & thorough! Special thanks…read morefor cleaning 10 years of filth to make way for our new couch & also a sparkling refrigerator interior cleaning & for the usual excellent every-other-week cleaning!

I've only used a professional cleaner once before, so maybe I misunderstood what to expect. That…read morebeing said, I'm a bit confused by the experience. When I reached out to the business, the person I spoke to was responsive and very helpful. I was quoted $135 for the cleaning, including 2/3 bedrooms in the apartment, the kitchen, bathroom, and common spaces. I was told they could cover these areas within the 3-hour minimum. In the three hours the cleaner was there, she only cleaned the kitchen and one bedroom, leaving behind the second bedroom, common room, and bathroom. The cleaner did a good job, but I wish there was better communication about what to expect, or an option to extend the cleaning to cover the areas promised, even if it required more money. The cleaner did a good job, but the timing of it all really didn't make sense.

Second time I have used their cleaning services. Exceptional work. Highly recommended. Will…read morecontinue to use their services.

Gina is very informative and timely. I reached out and she responded quickly and answered all of my…read morequestions. I was at work when the cleaners came by, and Gina kept me updated throughout the process. Booking was simple and accessible. I was able to book a cleaning for the next day. The cleaner was thorough, detailed, and all my belongings were right where I left them. Well worth the price, I highly recommend.

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.

I just have to take a moment to share how grateful I am for the amazing cleaning service I…read morereceived. Being 7 months pregnant, it's been getting harder to keep up with everything, and they truly came through when I needed it most. They were professional, thorough, and paid attention to every little detail. Walking into a clean, fresh space lifted such a weight off my shoulders. It's more than just cleaning--it gave me peace of mind and allowed me to focus on my health and my baby. I'm beyond thankful for their help and kindness. If you're looking for a reliable, caring cleaning service, I highly recommend them!

Booked a "deep cleaning" for 3 hours and it was a complete joke. I had to point out multiple missed…read moreareas during the cleaning and even explain how to dust. Two days later, I'm still finding things they didn't do that were clearly included. They asked for extra time but still didn't finish. Checked my camera footage--couch steaming was barely done (two decorative pillows and half a chaise, that's it). They also refused to wipe blinds with a bizarre excuse, which I've never heard before. On top of that, they broke one of my plants. Found them through Instagram--don't make the same mistake. They offered me $20 toward a future service. Keep it. Total waste of money.

Had a great clean in my 2 bedroom apartment. The bathroom had a lot of stubborn grime that Belgica…read morewas able to get all out - the kitchen and fridge also were completely deep cleaned. Very professional

Update 2026. Cleany is the BEST! Melida did a fantastic job. We had a private cleaner who took 6 to…read more8 hours and still couldn't clean all of our apartment. Melida came in for 3 hours and left the place sparkling! I hope we can book her again!

If I could give more than 5 stars, I would! If you've had a tough time finding good cleaning…read moreservices like I had, trust me when I say your search can end here. I tried out 4 different services before being saved from shoddy and unsatisfactory cleans, even with super low expectations. I can't tell you how relieving it is to be able to come home to an impressively clean house after a long day of work every time. And I really appreciate details like the organization of the charging cords by the bed and smudge free glass tabletops - it really makes all the difference. I am so grateful and will for sure continue to be a loyal customer!

If you have fragrance sensitivities, chemical sensitivities, allergies, other disability-related…read moreaccommodation needs, or simply care about how businesses treat people with physical differences, I would recommend looking elsewhere. I spent weeks trying to schedule a cleaning with this company. Everything proceeded normally until I disclosed a fragrance-related accommodation need and offered to provide all cleaning products myself. After that, the job was repeatedly described as a "special need cleaning," concerns were raised about whether the cleaners would accept it, and I was told I might be better served by another company. I was asked to confirm the appointment by providing my address and cleaning information, which I did. Later, after the cleaner agreed to take the job, the appointment was given away because I did not respond quickly enough to an additional confirmation request that I had never been told to expect. When I objected to the way the situation had been handled, I was told that the company would not be cleaning my apartment. What concerns me is that the entire interaction changed after I disclosed a disability-related accommodation need. Before that disclosure, I was treated like any other customer. After that disclosure, additional barriers appeared, the job became a problem, and the service was ultimately denied. Based on my experience, I cannot recommend this company to anyone who may need accommodations, nor to anyone who believes that people with physical differences should be treated with the same respect and access to services as everyone else.

Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

It was our first time looking into having professional cleaning service done to the home and when…read moreresearching, there were so many companies out there along with a few referrals from my friends. I ultimately decided to go with Rapid Maid because of the number of conversations I had with the owner, Erick. He was able to address all my questions and was able to give me a very reasonable quote based off the pictures I had uploaded and sent to him. He clearly laid out what would be included in the service and what would not (for example, no garage and no backyard). Making an appointment was extremely pain free as he was very accommodating toward our days. Yes, they offer their services both Sat and Sun. On the day of the service, he came with 2 other crew members and I was able to walk through the home with him to go through high level of what has to be done. It is nice to see the owner on the day of and his team's extreme careful attention to details is impeccable. I would definitely highly recommend and will use them in the future.

You know how you're supposed to, as a good person, leave the world better than you found it? Thanks…read moreto Spotless cleaners, I was able to do that with my apartment anyway. I used the Yelp feature of getting bids from multiple companies. I wasn't sure it would work. It turned out better than expected. I conducted the entire transaction via text. Spotless was not the cheapest choice; I discarded that one. But it was priced reasonably. They showed up a bit later than expected, but it was fine. I assumed if I wasn't the first appointment, I should build in leeway. I wasn't in the unit. They sent before and after photos. I went back the next day. They did such a good job, I wanted to tip. I would recommend them enthusiastically.

After finding Spotless Cleaning through the Request A Quote feature, I spoke with the owner Ada and…read moreconfirmed the cost for my space and we booked a time for 2 ladies to come to my apartment. The women who cleaned my apartment were punctual (actually early!) and very friendly. They loved my cat! They worked for about 4 hours and did a very nice job. I didn't give a full 5 stars because although my apartment is very nice and clean, I specifically was looking for a deeper clean which I don't think I received. I would certainly use the service again because they did excellent work, there was just a disconnect between what I would consider to be a normal cleaning and a deep clean.