Cafe Ava in Providence (with an additional location in Cranston) offers an inviting, warm…read moreatmosphere paired with exceptionally friendly and attentive staff. The aesthetic is wonderfully serene and modern--making it a fantastic space to catch up with friends, chat, or settle in with a laptop. One of the standout highlights was trying their tres leches, which was phenomenal. I appreciated that I could ask them to make it less sweet, and they executed it to absolute perfection. A quick tip for future visitors: get there early! Popular items like their fresh banana bread tend to sell out fast. Though I didn't get to try everything this time around, the arepas are already calling my name for my next visit. Highly recommended for anyone looking for a cozy, welcoming cafe experience in the city!

I've tried Cafe Ava several times, and unfortunately, today's experience made me realize it's…read moreprobably just not the place for me. I joined a run club this morning, and over 100 women ended the run at Cafe Ava. I completely understand that a crowd that size will overwhelm a kitchen, and I expected a long wait. What I didn't expect was the lack of consistency, communication, and customer service. I placed my order at 11:54 AM and received my coffee within about 10 minutes, great . I ordered a salami, egg and cheese sandwich on Guatemalan bread with mayo-ketchup sauce. My friend, who ordered immediately after me, ordered a birria arepa. About 35 minutes later, I still hadn't received my food. I politely asked an employee if she could check on my order. She was wonderful, asked for my name, checked, and told me it would be about another 10 minutes. I understood and continued waiting. While I was waiting, I also noticed something that honestly bothered me. I watched an employee approach a man and women who were already somewhere in the middle of the line, with several people ahead of them and many people behind them, and take their order using a portable payment machine. I watched from the time they placed their order until they received their coffee, and they were out the door in roughly 20 minutes. Maybe there was a reason for it, and I'm not going to pretend to know the circumstances. As a customer who had been standing there waiting, watching people who were behind others in line get their orders taken and leave before people who had been waiting much longer, it was frustrating to see. I understand knowing people. I understand wanting to take care of regulars or give someone great service, but if that's happening while other customers are waiting, the expectation should still be that everyone receives the same level of attention and service. Then, after I had been waiting another 20 minutes, the owner came out with my friend's food before mine. I politely tried to ask about my order and before I could even finish my sentence, she immediately responded, "I'm running all the food out now. Our kitchen is super busy. Did you order before or after her?" This is where the experience really went downhill for me. As a human please let me finish speaking; that would've been nice; I had a reason to ask why my food was still not here. I understand a busy kitchen. I've worked in the restaurant industry myself. I know what it's like to be overwhelmed, forget tickets, fall behind, and have things go wrong. Mistakes happen. What matters is how you handle them. I've been in the owners shoes and taking accountability is the only thing you can do when the kitchen is taking a long time. I wasn't being rude or demanding. I simply wanted to ask someone to check on my order. I couldn't even finish explaining before an assumption was made about what I was going to say. I told her I had ordered before my friend. She said she would check and never came back. About 10 minutes later, someone finally called my name and handed me an everything bagel salami, egg and cheese--which was not my order. At that point, after waiting approximately 45 minutes for food I had ordered at 11:54 AM, I no longer wanted the food and asked for a refund. The employee who handled my refund was extremely kind, showed me the refunded ticket, and was very helpful. I genuinely appreciate how she handled that part but no apology. My issue was never that the restaurant was busy. My issue was the lack of ownership when it came to my order. You're busy Im well aware but watching ppl get their order before others was just crazy. Not once did anyone apologize or acknowledge that my order had been forgotten or misplaced. Even a simple, "I'm so sorry, we missed your ticket. Let me fix that for you," would have made a huge difference. I really hope the takeaway from this is to treat every customer with the same level of care, whether they are a regular, a friend, or someone walking through the door for the first time. Everyone deserves good service. And most importantly, please let customers finish speaking before assuming what they're going to say. I wasn't asking for special treatment. I just wanted someone to check on an order I had been waiting almost an hour for. Unfortunately, after several attempts, Cafe Ava just isn't for me.

The food was great - we got bagels and avocado toast and it was delicious. Everyone was super nice…read moreand the atmosphere was welcoming and super cool. My boyfriend and I went on our first date here!

Customer service was a little dazed and confused- maybe 12pm was too early for them. The coffee was…read moregreat and their chocolate croissant didn't skimp on the chocolate. Plenty of parking and conveniently located next to Job Lot!

I was traveling from out of town with my family and stumbled upon this cafe. We had a really great…read moreexperience. We sat on the outdoor patio and our server offered to bring out giant Jenga which kept my husband and son very entertained during our breakfast. We order lattes, several tapas and the quick breakfast. The food was fresh and tasty. The staff were incredibly accommodating and super friendly. Although we didn't sit inside they have a plethora of board games for customer use which lets you know they're happy for you to linger and enjoy yourself. Highly recommended!

Delicious! Parking is slim so keep that in mind but the food was delicious. I got the Spanish…read morebreakfast and yum yum yum. Also got the side of potatoes that were well seasoned and had a nice crisp. My friends got the dulce de leche waffles and French toast with berries that looked delicious. I def wanna come back - I wish I lived closer I'd be a regular here.

Very cute ice cream shop with fish shaped waffle cones. Would absolutely recommend if you're in the…read morearea. It's right next to all the restaurants on Federal Hill.

Ouuuweeee, what a lovely place with great service…read more There is size friendly seating. Parking is on the street. Located next to all the other good places on the hill. LOVED the cube croissant, crunchy, layered, creamy. Loved the ube latte as well. Ham & cheese with the pesto, yum! We will be back!

Love the vibe here. I've been to Europe a few times and this has an exact feel as a patisserie in…read moreEurope. However, prices are not even close. I ordered an apple tart and a small piece was $7.50! Yes, it was good, and the cream was wonderful, but paying about $2 per bite is outrageous. The value of their drinks might be a little better. I ordered a Cortado and it was delicious. The volume of liquid wasn't too low. $4.25 I would give it 3 stars, but I know not everyone is good with money and many are willing to pay these prices on the east side Providence. The staff was nice, but nothing over the top.

Met up with some friends at Madrid on a Saturday. With so many good reviews we were excited to try…read morethis location. Sadly it wasn't a very good experience. First, the young woman who took care of us seemed to keep 'checking out', as in, she seemed to temporarily fall asleep with her eyes open. She would become non-responsive and we'd just wait for her to acknowledge us and then repeat what we said. So that's weird. Even after she said 'OK' and went over to the register to ring it all in, we had to repeat the order, again. The Americano coffee was not made correctly. It literally tasted like dirty water. Definitely did not use the appropriate amount of espresso in this drink. The Mocha was not blended correctly and was grainy with a lot of sediment at the bottom of the cup. I was unable to finish drinking that. The friends we met up with mentioned they are surprised how many tables were open on a Saturday. In the past there was 'always a line' of people ordering and waiting for a table. During our visit there were several empty tables. The pastry were very tasty though, so that was nice. They do have a nice selection of pastry available and we might try some more of those offerings another time. The ambiance is very cute. Bus your own tables. On street parking.

Love this small business and their truck! Always have delicious goodies that all my family love. My…read moredaughter's Fav is the Kitty pancakes!! Dubai chocolate strawberries are a must.

Casa Dulce is a fun local coffee shop in Johnston! I love that service is so quick and you are in…read moreand out within a few mins. I love coming here during my break and they have a wide range of flavors. They also have a Dubai menu, pancakes, icecream, and dessert. My favorite go to latte is the white chocolate blueberry latte with oat milk. They also have a coffee truck on the Pedestrian Bridge in Providence, keep an eye out for it ! Highly recommend!

This is one of my favorite spots! I've been coming here for years with no plans of stopping. There…read moreare delicious crepes, beautiful scenery, and great coffee. What more could you ask for? It's a small space, especially now that it has to compete for room with Chomp next door; so it's pretty lively. You enter the cafe through the porch, which is screened in in winter for year-round dining. Once inside, you place your order and sit either on the porch or at some tables near the parking lot. The lot is made of seashells and is on the water so the ambiance is actually very nice. They'll call you when your drinks are ready so you can add cream or sugar yourself, but they usually bring food out to you. First of all, their chai is amazing. So good. They have different flavors; I'm a big fan of the vanilla chai. My dad LOVES their cappuccinos. I've had bit sweet and savory crepes here, and they're all great. They have some you can order on the menu but there is a big make-your-own menu with a whole slew of options. Usually I get the Brie, fruit, and honey crepe, it's so light, sweet; and summery!

We love it here !!! The best Chai and Crepes around !!!! With an amazing view and outdoor seating.read more

This place was previously L'Artisan, I'm not sure if they are still affiliated or not, it is a…read moresimilar concept and style of food with a little bit of a facelift! I stopped in for RI Food Fights best iced coffee and the person working was so kind! He immediately greeted and let me know he could add a flavor or milk (including non dairy!) I ended up ordering a stuffed croissant because it looked unreal. It had some kind of cinnamon topping with almonds and he said the filling was like an almond butter? I don't even know what it was but wow. But the icing on the cake.... Other than my coffee being a perfect color.... He put my croissant in the panini press!!!! My love language you ask? Warm pastries. It was like an almond butter cinnamon glaze?! I don't even know. I'll take ten more.

Logan helped me! I actually walked in a few minutes after they closed (I didn't realize this---so…read moresorry) but he helped me nonetheless. He made me a pistachio hazelnut iced coffee and it was so delicious! I'll have to come back next time for lunch and treat! Thank you again!