Melvin and his crew did an outstanding job refinishing our wood floors. Terrific quality of work,…read morevalue, and communication throughout. Would highly recommend!

Exactly what I wanted, change red oak to more of a white oak and beautiful new white oak installread more

Marcin and his team did an exemplary job refinishing wood floors on the main level, and installing…read moreand finishing wood floors and brand new wood stairs throughout the remainder of a house we recently purchased. Before we even started the project, he tested a sample of the current hardwoods to ensure we could get a result. They turned out absolutely beautiful. Marcin demonstrates a high level of detail and dedication to his craft that is simply admirable. He was receptive to special requests as well, including square shoe moulding which was a last minute change. Clear communication, transparent pricing, and quick turnaround made this an outstanding experience. Thank you Marcin and team for the wonderful work!

Marcin and his company have all the qualities you look for in a home improvement contractor. They…read moreare honest, knowledgeable, experienced and take a lot of pride in their work. They are easy to work with and make you feel comfortable throughout the entire process. They are also reasonably priced compared to their competitors. I would highly recommend them to anyone.

I selected Carpetland in Falls Church VA to replace our wall to wall carpet in 6 bedrooms and a…read morehallway. I met twice with Vigan, and got superior information about alternative brands and product lines relative to several competitors. He made the process easy in terms of listening carefully and addressing my needs and concerns, providing me with multiple samples to enable me to finalize my selection, and scheduling a measure followed by an extremely competitive quote. Despite significant issues scheduling an installer given today's labor market difficulties, Vigan ensured we got the carpet installed on our desired day. Additionally, Vladimir, our installer, worked straight through for 13 hours to ensure he was able to complete a high quality the job, and thoroughly clean up afterwards, in a day. He did an amazing job, and completely minimized carpet seams. We couldn't be happier with the new carpet and with Carpetland!

Great experience! We reviewed carpet samples at home, selected what we wanted, and arranged…read moreinstallation. The carpet looks great and feels great everything went according to plan.

This place did not disappoint! I have used them twice. Once just to order LVP because this other…read moreplace could not get it in until February and they got it in a couple of weeks. The second time, I just had them pull up my carpet and put down hardwood for my basement stairs and LVP for the landing. The stairs do not look like hardwood (it is hardwood; stained to match LVP); they match the LVP perfectly! From the customer service and the entire process, they deserve 10 stars! And their pricing is reasonable, and not based on where you live. I highly recommend them! They will be my go to for any type of flooring from now on!

I liked working with this company. They are responsive, highly skilled and reasonably pricedread more

My experience with APS has been the above and beyond any dealings with contractors. I first…read morecontacted APS about changing the flooring in our new home and within hours, they had an estimator at our home who provided a competitive quote. The workmanship was top notch. I inspected the final product today and did not have a single change or complaint. In fact, I hired them to paint our whole home. You can trust their workmanship. The team members were professional, responsive to our concerns and delirvered to our expectations. No delays, no additional cost or changes, no surprises.

While the crew did a solid job installing my flooring, it doesn't excuse the lack of communication…read morefrom Yusef, the salesman and (per Sam a manager) the project lead. They were late 2 out of 3 days without notifying me, and the job felt rushed. Yusef promised me a $500 discount. Later, he denied ever making the offer, and the manager attempted to reduce it to $100. The manager also implied that only his word matters, using an example meant to justify why the original agreement shouldn't count. Customers shouldn't have to figure out which employees have "authority" -- if an employee makes a promise on behalf of the company, the company should honor it. Something I learned after the fact -- and wish I'd known before signing -- is that in many flooring companies, salespeople work on commission, sometimes 5-15% of the total sale. Managers may also receive a commission override. Installation crews are typically paid a set rate or per-square-foot amount, which means the company's actual cost is often much lower than the customer price. In these setups, discounts sometimes come out of the salesperson's commission, which could explain why I received pushback on the agreed $500. I'm not claiming to know this company's exact pay structure, but it's worth consumers being aware of how this industry often works so they can make fully informed decisions. I ultimately received the correct discount, but only after unnecessary back-and-forth, unprofessional behavior, and an attempt to undermine my honesty. I cannot recommend this company to anyone who values clear communication and integrity.

Extremely positive experience getting new carpet in my townhouse. Had to add fresh carpet where it…read morewas ripped out due to a water leak, and replaced all existing carpet upstairs with them as well. One day to come out and take measurements, then scheduled a team to come out and place the carpet which was done in a standard days' work. About 8 hours for the whole 1000 sq ft townhouse (2 stories /w stairs) Everything looks great!! 0 complaints. They took great care of me! Deserves 5 stars for this work. Thanks guys!

My next door neighbor had Carpetland install hardwood floors throughout their house. Based upon…read moretheir recommendation, I hired Carpetland to replace the carpet in my upstairs hallway and the stairs to the first floor and basement after my wife slipped and fell down the stairs on some old carpet. We replaced the carpet with the same hardwood that we have on the first floor. The job went fairly well. There was a language barrier, as the crew that was sent either did not speak English, or did not speak it well. There were a few hiccups, but they were resolved without too many issues. Fast forward about 7 months. I decided to surprise my wife while she was out of town and had the first floor refinished. I specifically asked if the job could be done within my timeframe while my wife was out of town. While I was told that there would be no problem, I was not told that the tradeoff would be only one coat of polyurethane instead of two. That second coat makes a huge difference! Again, a crew shows up and language is an issue. I tried communicating as best I could, but they did not seem to understand. Dust control was a major issue. I am still finding areas of my house other than where the work was done covered with dust. The floor was gouged just inside the front door. Whoever was using the sander must have been doing on the job training. You can see where he changed directions with the sander and I still see swirl marks on the floor. The foyer was not sanded evenly, but the crew leader swears he could not see it. After registering my complaints, John-the sales rep-was very apologetic and offered to send the crew leader out to make things right. Roberto came back two days later and tried to gaslight my wife and I. He insisted that there were two coats of polyurethane on the floor...even though he wasn't not even present when it was applied. He did (mostly) fix where the floor was gouged. The non-English speaking crew returned the next day to apply a second coat of polyurethane. It is interesting that she spoke English well enough to ask for payment before she left. Once the floor dried, I noticed spots that were missed. I reached out to John again and he assured me that he would have Roberto come to address any concerns and he would return with him. It was at that point that I made the mistake of paying the invoice. I have not heard from John since. My next project involves replacing all of the carpet on the second floor with hardwood floors. Guess who will not be getting the job?

Carpet Outlet has helped me and my clients dozens of times over the years. Here's what I like:…read morehonest, respectful, and timely service along with excellent pricing. If you are looking for value for flooring, kitchens, and baths, this business can provide that. You get very good quality for a reasonable price. I find that the best experience is possible when there is very clear communication upfront using samples and specific items that are to be installed. There have been times when I made a mistake with the order, or maybe there was some detail left out during the installation, and these issues were always corrected to my complete satisfaction. I never had to worry. These are the kinds of honest folks that my parents used to work with when I was a kid. I would have no problem paying before the job is done. As a business person myself, I admire their work ethic and the way they care for their customers. Thank you, Carpet Outlet!

I just had two floors of my townhouse recarpeted and the installers did a great job (see photos)…read moreat a reasonable price! Would definitely use this company again and would also recommend them to my friends.

The carpet technician came to the Condo in a timely fashion. It was very easy to get an…read moreappointment and the quote that was given was in a very professional format. Unfortunately for Carpet City, but very fortunate for us the Condo sold before we had a chance to work with them.

Based on all the five star reviews, I would hope my experience was the exception. I scheduled a…read moreconsultation to get a quote and got a no show. Pretty straightforward -can't rate them on any other point other than their disregard for a scheduled appointment. Funny enough, after the first no show, they offered to make it worth my time if I gave them another chance. Shame on me. I scheduled again only to have another no-show from Carpet City. I ultimately hired a different contractor that showed up.

Walking in I was a little unsure at first…read more However, the installation was AMAZING! The best I've ever experienced. My home has NEVER looked this good before. Cannot recommend National Carpet a Rugs highly enough.

We've used National Carpet two times, once for carpeting, again for both carpeting and vinyl. Each…read moretime they are very helpful and reasonably priced. Provided a quote quickly and installation was as agreed and timely. We will return again.

We recently hired D & S Floor Covering to install LVP (Luxury Vinyl Plank) flooring throughout…read moreseveral areas of our home and the results have been excellent. From the initial consultation to the final walkthrough, their team was professional, punctual, and highly knowledgeable. Mr. Masood helped us select a high-quality LVP product that not only matched the aesthetic of our home but also offered the durability and ease of maintenance. The installation process was smooth and efficient. Mr. Masood (the owner) is the best. Thank you !

Masood is always there to help-and he really knows his craft. We have bought carpet there, and he…read morehas done flooring for us as well. He let us bring samples home, he gives you great input, and his installers are prompt and do a great job. We are so glad to have found D&S and Masood! Its always a worry-free experience!