Phenomenal Service! Excellent communication. Great work! Used them about 10 years ago... The Quality of THAT work is still evident, so called on them again for this new project. Same great service! read more

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***** Five stars on sales communication and planning *****Five stars on actual staining outcome *** Three stars on care for furniture - some damage done to expensive furniture *** Three stars on Testing and operational on-premise communication - Translation issues- As a fluke we learned we could mix two colors; else communication wasn't understood. Onsite communication can be improved Overall would definitely recommend Mike Jody and Prospect Hardwood floors read more

I had hired this contractor to refinish and stain my existing living area hardwood floors to match my kitchen area. They left me with a totally different color. His partner Steve was supposed to change the balusters. Well, he left it uncompleted...now communications have stopped after they were paid...VERY untrustworthy...don't waste your time and money. read more

The job was rushed, even though we gave them ample time and access to the home. We have had them come back out twice to fix issues, and the floor is not even a month old and having issues with it. If you want to replace hardwood floors I would choose a different company. The boards are already coming up. The salesman does not return phone calls and the company is late to show up and repair the issues. The boards are coming up, and we noticed when my husband snagged his sock on the corner and it ripped. read more

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We used Prospect 7 years ago and our floors still look brand new. When we decided to do our 3 upstairs bedrooms, they were able to match the wood perfectly. Mike and Jody are extremely knowledgeable and communicative from start to finish- just as they were 7 years ago. The installation went smoothly and the guys did a fantastic job! We would give Prospect Hardwood Flooring 10 stars if we could, and highly recommend them for your flooring needs. We couldn't be happier! read more

I had my floors refinished in the beginning of October and wanted to give it some time before I gave my review. First of all, the Office Manager, Jodi, gets a 5! She was prompt, courteous, knowledgeable, and professional. Our salesman, Mike, gets a 5. He was knowledgeable, prompt, courteous, and his presentation/confidence in his job & team was the deciding factor in choosing Prospect instead of the other top contender. The contractors only get a 3. I had a lot or pet-stained boards and was originally told they needed 5 bundles of replacement red oak @ $200 a bundle to correct them, which I agreed to, and the removal of the bad boards was done. Long story short, their estimate was wrong, and it jumped from 5 to 10 and turned out to be 12 bundles, increasing the cost of my project by 148%. With the demolition already done, I had no choice but to go ahead with it. Had I known in the beginning it was going to be that much more to repair them, I may have gone back to a dark stain to hide them rather than replacing them all. I had to call Jodi to have someone force them to put back in the tar paper vapor barrier under the new boards like they originally had (and which I had to provide). The work crew was less then respectful of my property regarding cigarettes & trash but did promptly remove it the next day when they saw I stacked it all up (to take a photo of it). One day they used my driveway as a transfer station for material between different vans/crews and as a garage to replace a headlight on one of them. English was not their first language, and I believe for some of them it was a distant second at best. They spent a lot of time on their cell phones and the job of course took longer due to the board replacement. The supervisor was only there the first & last day, and I believe it would have gone quicker had he been here more. The floors do look much better than they did, and they corrected most of my errors from 20 years ago when I refinished them myself, and they showed up early and stayed late on all but one day. They were also prompt in coming out to replace a board that "bubbled up" after the final coat. There are some rough patches in the closets, and I'm not sure they put on thick enough coats of the finish. (I expected a slightly more uniform sheen). I would recommend Prospect if you have no pet damaged boards or will be going with the same or darker stain color. Also, make sure you get 3 coats of finish, (even if you don't have pets or kids) as the standard 2 coats is not enough. read more

My wife and I had a terrible experience with Prospect Hardwood Flooring. We have a six-week-old baby girl. It took us an hour and a half to get out of our apartment and get to the townhouse for our assessment with Mike. (You know how it is getting a newborn out of the house.) After all that, Mike refused to wear a mask inside our new home, despite the unvaccinated newborn on my arm, and despite the fact that we offered him one of ours to use. He just brushed it off, saying "I don't do that." It was a complete waste of our time and showed an absolute lack of respect for our baby's safety. We will never use Prospect Hardwood Flooring, and we recommend you avoid them, too. (In fact, we ended up getting a price that was about 30% cheaper from Magni Flooring, so this was probably all for the best!) read more

Fantastic company! Best advice, knew the products, and stood by their work. We wanted a water based finish to avoid the amber coloring of oil based polyurethane. Mike knew everything about the products and recommended Bona. Applying water based finish is very different than oil based so it was awesome to find a company that had experience with that product. He gave advice on how to move my piano without messing up the finish. They even corrected a mistake that took place when their equipment tripped the breaker and my freezer melted water onto the floor and ruined the finish. They came out and made it look perfect. Very impressive. read more

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We got some flooring quotes from some of the companies that advertise on TV then got a quote from Prospect. Prospect offered a better product, better price and better time frame for installation. The man who gave the quote was professional and delightful, The crew that did the install was prompt, courteous, finished the project with great speed and my stairs look stunning. read more

The crew came on time. They were unobtrusive, courteous and did a great job. They cleaned up after themselves and left us with a stunning floor. Highly recommend! read more

Prospect Hardwood Flooring - Hallway to in law suite - Flooring Near Me - Manassas, Virginia

Mike was so knowledgeable and honest; I really appreciated that he told me what I did NOT need to do/spend on.

The team at Prospect Hardwood Flooring is wonderful. They were responsive, knowledgeable, and extremely professional. They kept us informed with every step of the process. We recently purchased a home that needed some TLC to the hardwood floors. Under all the dirt, stains and grime from years of wear and tear, they were able to bring out the true beauty of the hardwood floors. Their workers who came were professional and extremely hardworking. We can't thank them enough for helping us get the job done! read more

Prospect Hardwood Flooring - Before (left) and after (right) - Flooring Near Me - Manassas, Virginia

Got the job done in a professional and timely manner. Mike was polite and attentive and accommodating. I would recommend them. read more

We recently had the pleasure of working with Prospect Flooring. Their service exceeded all our expectations. Mike's expertise and knowledge helped us make the right decision and made it less stressful. Judi was communicating with us during the whole process and her friendly demeanor immediately put us at ease. We're very pleased with the results. Thank you to the whole team! read more

We refinished the floors of our house with Prospect. Dealing with them was great all along. Mike gave as a price and we waited over a year to decide to finally go through with the project, since we knew it was going to be a messy experience. For our large house, it took them four days to do it and then they came on the fifth day to put the furniture back in place Along the process, Jodi kept us informed every step of the way. And the crew that did our project (Victor, Moises, Ulises, Francisco) were nothing but amazing. They were very meticulous with all the details, took good care of the surroundings and furniture, kept everything super clean, and worked very long hours to keep the project on time. They were also very friendly and respectful, and they went above and beyond to help putting the furnture back in place and even help re-assemble some large pieces that had to be taken apart. read more

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I picked this company as a first time for re-installed my real hard wood floor after a major damaged from my sewage system of my house and demolition's floor. Mike was very nice and professional with estimated the project and given me a price on site. Compared to other he given much better price and very flexible to work to finish project even on weekend. Since I have other works need to complete before he can start but he willing to change , worked on weekend and no demanded for extra charged. He kept his words for what he said in contracted and time completed. I am very impressed for what he did, the floor look beautiful and professional worked. His team was very high skill set as I talked with, his name is Javier, his partner had 17 years of experienced, Javier as a lead of project, he was very nice person and helpful, he asked questions such How I want to install before start which make me feel he is very responsibility and care to his customer. Last, an office responded is very quick and responsible to my phone called. I am highly recommended anyone to try with him for your project on Hardwood floor. I already provided my friend his contact for next project as what I can do for what this company should deserved ! Project completed on 5/21/2023 read more

Like many of you who find contractors using sites like Yelp or Home Advisor, I found this company and decided to get an estimate for floor installation because of the many positive and glowing reviews. After my wife and I picked a floor we liked, we decided to go with them due to the reasonable price point. Out of the 6 contractors we have had remodel our house within the past 6 months, this company ended up giving us the most heartache and nearly got to the point of going to court. Below you can read the reasons why my wife and I will not recommend this company to anyone. I hope this review will save you and your family some stress if you are looking for a quality flooring installer. 1. The crew did not clean up the job worksite on the first day, leaving old flooring with nails in our yard. If they were not told to at least cover it up (with much cursing in Spanish), they would have left it there. We have children in the neighborhood that sometimes play in our yard and we did not want to be liable for any accidents. 2. Just before the floors were installed I painted our dining room and kitchen ceilings. I left plastic sheets, painter's tape, and a number of tools including a power drill near the kitchen area. A couple days after the floor installation, I patched up some drywall and did some touch up painting and found that my painter's tape had been used up, realized they reused my plastic sheets to cover our furniture, found my drill battery dead, and a different drill bit in my drill (I had a double Philips/flathead bit, but found a Philips only bit). I also found out later that they requested to use our shop vac to clean up the area. Make sure the work area is clear of personal belongings and tools or the install team may feel free to use them. 3. We have a living room and family room that have step downs into carpet. No tarp, plastic, drop cloth, etc. were used to cover these areas and were subsequently stained in the process (the staining of the stair edgings and quarter-round were done on site...yes on site). These carpets were newly installed just two months prior. Two carpet cleaning companies later, the rug is still not 100% pre-install condition. To be fair Prospect did cover the costs of these cleanings but could have easily been prevented and saved us both the heartache. 4. The stair nosing for our dropdown from the dining room was incorrectly installed and was not flush with the adjoining floor boards, creating a trip hazard for our 2 year old. The installers decided to install the stair edgings last instead of first. Subsequently, there are many gaps between the floor boards and the stair edgings which were filled in with wood putty...lots of wood putty. Wood putty is like caulk to them...have a gap, fill it in with caulk/wood putty! Looks great and professional! I have volunteered with home repair and renovation organizations for a number of years and have installed a number of floors myself. I have to say, even the volunteers that have no previous flooring experience were able to install a floor without resorting to wood putty to fill the gaps. This was most likely due to there always being a PM on site the whole time though...ahem... 5. This company did not check for levelness of the subfloor, yet the install occurred anyway with only a nail down and no glue to ensure that the boards do not warp over time. IF you go with this company, please make sure in the contract under the section "Scope of Work" you have them check for the levelness of your subfloor. That should be standard practice, but sadly is not. 6. They were ready to bill me after all of the above until I had to get an independent floor inspection report, which showed the gaps in the floor due to its unevenness and flagged them for the uneven stair edgings (which they were quick to fix most likely due to potential personal injury liability reasons). Even after they fixed the stair edgings, the new stain does not match the previously installed edgings. Overall I would say this company does what it says...it installs floors at a decent price point. However, if it's quality work you want done, this isn't your company. While the company did work with me to fix the issues, the craftsmanship and quality just wasn't there. I will wait and see after a year how this floor holds up and will update this review appropriately. read more

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I don't recommend you use this company they lied to my business and told us that all their workers were employed by them. They sent a team of undocumented and uninsured workers into the house that damaged walls and were reckless, I nearly threw them out. There's plenty of good work and prosperity for honest businesses with integrity in this area but this is not one of them We are large real estate investment trust and deal with a lot of great companies in the area, this is not one of them. We will not use them again and recommend you not use them as well. read more

The workers were professional and knowledgeable when it came to installing hardwood floors in two bedrooms. When an issue came up during installation, they resolved quickly. They gave me confidence they knew what they were doing. They were hard working and kept to schedule. Floors came out beautifully. Responsiveness of office staff was quick and efficient, and communication with them was easy. Very quick turnaround to get the installation scheduled. Price for installation and materials was very competitive. Highly recommend this company. They are top notch. read more

Prospect Hardwood Flooring - New floors in master bedroom. - Flooring Near Me - Manassas, Virginia

This has been the best Service from anyone in all the service industries I've use (plumbers, electricians, roofers, etc). They were the best priced. Very fast to respond, Mike even made time from his busy schedule to swing by and address some concerns. They worked with us, by sending crews out several different times as we built walls and made some last minute changes. Jodi, was great with call backs and updates on crew schedule. Actual worker bees were very polite, courteous and friendly. They would also call before showing up to let us know their ETA. Never late, never got a "sorry we left X back at the shop". They worked nonstop till the task was completed. They never left the site unfinished and always cleaned up and left site as if they were never there. Calling these guys next time without bothering to get quotes. read more

Prospect Hardwood Flooring - Can you see where they matched up the new install with the old floor? Me neither. Room is still in (FYI: remodel mode). - Flooring Near Me - Manassas, Virginia

From first contact to contract completion, an enjoyable experience all the way around! This was our second time employing PHF and highly recommend them. Communication is excellent and the installers were on time, professional and cleaned up after themselves. You can't ask for more than that! read more

Prospect Hardwood Flooring did an outstanding job refinishing my 60 year old hardwood floors. There were a lot of pet damage spots and dried paint from years of it being covered with carpet. I was really worried it wouldn't be a good candidate for refinishing. But Mike assured me it would look great when it was finished and boy was he right! It looks like I spent thousands of dollars having a new floor installed. Amazing!!! I had multiple quotes, but I was really impressed with Mike's knowledge, professionalism and price. He was quick and handed me the quote immediately. Jodi kept me informed every step of the way and even when I had a small issue (my fault), they fixed it for me. I love their use of technology and the ease of their contract and payment system. The crew was very friendly, professional and respectful of my dogs and having to make sure they didn't get out. I highly recommend them and will definitely use them again in the future. read more

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Prospect did an amazing job with our basement flooring! The team was very communicative (Thanks, Jody!), and the work was done professionally and in a timely manner. We have no complaints and would HIGHLY recommend Prospect to anyone in the area with flooring needs. read more

I hired prospect to refinish my very old and well worn wood floors. The finished product looks great. The owners of prospect called me every night each day of the project to update me on progress and to address any concerns. Prospect was VERY quick to address all my concerns/questions as they came up. I would recommend prospect to friends and would use them again. read more

Prospect Hardwood Flooring - Refinished wood floor - Flooring Near Me - Manassas, Virginia

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This company was amazing. From Mike's visit to Jodi's continued keeping me up to date with the process, they are awesome! read more

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Great communication, competitive price, and good quality work. Well deserved 5 stars! From estimate to project completion: Mike, Jodi, and their team performed exceptionally. My project involved wood floor installation and refinishing of the main wood level. Their communication was stellar at every step and they were flexible with scheduling. They also provided helpful information about care of the floor to maximize longevity. Thank you! read more

We used Prospect to strip, stain, buff, and seal the floors in our great room. The staff were polite, professional, clean, and on time. Their prices were very reasonable. We would highly recommend their services. read more

After a failed hardwood refinishing DIY due to an unbearable/toxic smell/ off gassing from the oil base hardwood finishing from minwax we used, we needing the floor to be redone as soon as possible. Prospect Hardwood Flooring was the cheapest and they could come the next day. They were on time and they did a great job ! we couldn't be more happy with the result and we had no problem with the finishing BONA smell and it was completely cure as advertised. today we can enjoy our thanksgiving because of their prompt and quality service! thank you Prospect Hardwood Flooring! read more

FANTASTIC service! Great value and quality. Jodi was super easy to work with, communicative, and on top of everything. I cant recommend this place enough. Wish all contractors we as easy to work with! And the floors look amazing. So theres that too. read more

I bought a house with a hardwood floor that had been seriously neglected. It was heavily scratched and even had large patches of water damage. Prospect totally resurfaced the floor, now it looks like new and it's one of my favorite elements of the house. read more

Great sales pitch followed by horrible work that had to be completely redone by others. It was a nightmare.

Prospect Hardwood provided me with a poor product and rude and condescending customer service. In March 2021 we had some of our wood floors refinished. Jodi coordinated the project for us and she was a delight to work with. The maple stairs were stained and finished with an oil-based polyurethane. Within 7 months, however, the stairs and landing were already showing wear in certain spots that our feet often find. Mike, the owner, came out to look at the issue, at my request, but was rude and unhelpful. He couldn't identify what the problem was but insisted that a re-screening would fix it. Mike said that these floor just might need to be rescreened once or twice a year (at several hundred dollars a pop). I've never heard of such requirements; hardwood floor finishing should last for years. They rescreened these areas which fixed the problem briefly but in a couple months the wear spots returned, worse than ever. Then Mike said the problem was that these are places where people have often stepped over the years so the wood grain became compressed causing the stain to take unevenly. Maple is far too hard of a wood for this to be the case. I insisted that the work was poorly done and needed to be fixed but Mike responded that "it is impossible to tell the outcome of every floor" and refused to address the problem. Our conversation ended with him saying, "At this point I propose you attempt the work yourself. The internet may provide you with the method that will work best with your skill set." If you are looking for hardwood floor refinishing I recommend you look elsewhere. read more

If I could give them ten stars, I would. Totally and completely blown away with how wonderful our experience was with this company. Mike is very knowledgable, friendly and truly has the customer's best interest at heart. We had removed a wall in our home and now needed to patch the hole in the floor that was left behind. Most every other company refused to consider any option other than replacing all the floors. Mike spent a considerable amount of time talking us through a wide array of options from very low-cost and simple fixes, to options that may give us more bang for the buck. In the end we chose to patch the floor, and sand/refinish the flooring in the main areas of the home until we saved up more money to do the rest of the house. He was so kind in understanding that we didn't have the budget to go all-in. And the price was very fair. The work was scheduled quickly, and their communication was incredible. Jodi called often to describe exactly what we could expect and what each day of work would entail. The job took three days, despite us throwing in a last minute rather large and complicated ask for extra work. The crew was patient in helping us choose a new stain color. Extremely professional, timely and polite. Communication throughout the project was excellent. And they left our house perfectly clean. And the floors.... truly INCREDIBLE. It's almost impossible to believe they are the same floors!!! They are beautiful. Mike personally checked in throughout the project and followed up two days later in person to review the work and make sure we were completely satisfied with the outcome. We can't wait to do business with them again and will absolutely use this company for future work! read more

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This is an excellent company. We used them twice and both times they were clear, concise and responsive. The price was also right. They were quick to get their crew to our home and install was very fast. I highly recommend this company for all your flooring needs. read more

The entire experience with Prospect Hardwood Flooring was excellent. I requested a quote and within 24hrs Mike arrived and explained the entire process. The crew always arrived early and stayed late , working very hard throughout the day. In every project there are unexpected issues that arise. In order to keep the project on track, Mike would send additional crews to assist. The result was beautiful new floors on the entire first floor and 2nd floor hallway ( approx2,000 sq ft.). I highly recommend Prospect Hardwood Flooring to anyone looking for quality workmanship at a fair and honest price. read more

These guys did a fantastic job refinishing our hardwood floors. They had pretty significant wear and tear and we were in a hurry to get them done before we moved into the house. They were able to get a team out to start them the next morning after the quote. Thanks again! read more

Prospect Hardwood Flooring - Beautiful refinished red oak floors - Flooring Near Me - Manassas, Virginia

This is the second time I have used the company. We totally trust them, the office follows up daily and the crew is excellent! Highly recommend. read more

Great communication, they were there when they said they would be. Workmanship was great, the pictures speak for themselves. The pricing was very fair and I will be using them for future work, highly recommend. read more

Prospect Hardwood Flooring - Before refinishing - Flooring Near Me - Manassas, Virginia

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Our floors look fantastic! Beyond that, though, it's evident that Jodi and Mike take pride in their commitment to customer service and communication. During the estimate process we weren't up sold and Jodi was patient when I went back and forth and changed my mind a few times on some of the options. Despite tight timelines they were extremely flexible and completed the work on schedule. Each day Jodi would call to let me know how the team was progressing, what step they were on and what time they'd be arriving the next morning. When the work was completed the floors looked great and all of the debris was gone. read more

Prospect Hardwood Flooring - Flooring Near Me - Manassas, Virginia

We had LVP installed in our upper floor and we're really happy with choosing Prospect Hardwood Flooring (PHF). At first Mike came out to take measurements and gave us an estimate, which was really reasonable, with no BS or hidden charges. The quote was what was charged at the end. On a side note, we also got a quote from another company who gave us one figure while measuring and then quite the other when they sent the final offer adding charges and fees for moving furniture and installing moldings, i mean c'mon! Anyway, the workers that came out for PHF were curteous and knew their work, the only reason I'm giving this 4 star and not 5 is because the work could've been completed in a day but on day one two guys came and one quite immediately left for 3-4 hours. During that time only one person worked on the floor. He was pretty good, that has to he said; but the work could've gone a lot faster if there were multiple people working together. Later that day a few more folks showed up and got a lot completed but that was too late in the day to finish everything. The next day 3 people showed up and finished everything quickly. The other thing was that only one person that came knew english (that was the guy who left on day one), so it was kind of difficult to communicate with the other guy (google translate helped though). Overall they did a great job and Mike and Jodi were upfront and easy to talk to. I would definitely recommend them (already have as a matter of fact) to my friends. read more