As the owner of a detail shop these guys have been great to me. I get a car in that needs something…read moreunexpected to wrap up the project. I call it in and most of the time it's delivered the same day. Thanks for the awesome service. Keith Pristine Auto Detail

To save money I took on repairing a dent in my truck. Never having done this kind of work before I…read moreunknowingly bit off more than I could chew. Erik and George not only gave me a lot of tips, patience and on my 4th visit put me in touch with two longtime customers one of which worked along side me. And now I don't remember which side of the truck had the dent. Awesome owner and patient crew. Thank you!

The gentleman that helped me, I believe his name was Brian, installed an EVAP hose for me on-site…read more I had just come in after a failed smog test down the street. My Ford ranger had failed a visual inspection and it turned out to be a worn out emissions hose. It turns out it was a simple fix, but could have cost me a lot if I had to take it to a mechanic. They really saved the day! Everything I go in there they seem to have the solution. I won't go in there every time expecting mechanic services, but I do feel like they went above and beyond on this day. I was super appreciative of this.

Their stock shelves aren't taken care of with stuff all over the place. The employees are rude and…read morecan't be bothered to even acknowledge your presence. It's sad I expect that from a place like Autozone or Oreilly but nope this store is the worst I think I've seen. Even heard one employee making off colored comments to another employee with customers in the store. Won't ever go back. Would give zero stars if I could.

I'm not sure what is a fair star judgement. The workers are always friendly but so slow... Really…read moreslow... Even if you buy a part online for pick up and have it paid for with a receipt in hand, you still have to wait in the line that is never less than 5-10 minutes wait, then they slowly proceed to check out the item that you already paid for and have the receipt for and for some reason you have to wait for this ridiculous process bc they can't do it behind the scenes, even though you already ordered and purchased the item and it should have already been reviewed and removed from inventory. The phone is always ringing off the hook. There doesn't seem to be any AC inside the building. They do seem to have almost any car part you could need or want and the worker's all seem to be knowledgeable so that is why we come here regularly.

I should have given this business some love a long time ago!…read more Santa Rosa Auto Parts is the real deal. I've been coming here to get the things that keep my cars going for 25 years, and still seeing some of the same friendly faces after all these years. They are never afraid to go the extra mile. It's not just the service here that makes it the BEST. If they don't have the part (and they probably do!) - they can get them fast - in most cases overnight. Beyond that - they offer high quality house-brand products, as well as OEM-quality products - at prices that have to make the cheapo places cry. Quality, service, and value like this is a rare find these days. Give these folks a try!

The absolute best and only place to go for this type of work, unfortunately a lot of ppl kno this…read morecuz they are always weeks out.

I've been doing business with these folks for years. I am an industry professional, but my years…read moreof working in my driveway have all but concluded. When I have wheel end or suspension concerns I don't want to tackle, these are the people on my shortlist I call. Quality repairs at a reasonable price. You would do well to keep them in mind for future repairs. Thank you, Chucks Brake and Wheel team

I reached out to Tim and my AC system was recharged and working better than ever less than 24 hours…read morelater. Very convenient, great service, great value, great experience. Cannot recommend highly enough.

Tim was very professional and fast with getting back to me after store hours were closed. Within…read morethe next day of me reaching out, he was able to come to me and have everything done within 20 minutes and had our AC blowing super cold again! Would highly recommend him.

There is a reason this page has nothing but 5 star reviews. The work is top notch, but what makes…read morethem stand out to me is the customer service. I've dealt with many auto body shops in the past, and jobs that don't involve insurance work generally get passed over as a priority. A job that is promised to take a month, turns into 18 months quickly with little communication in-between, especially with classic cars like mine. That was not Downtown Collision. They stuck to their original timeline without sacrificing the quality of work. Gabriel kept me informed on the progress of the job the whole time. Sent me photos of the progress and checked in if there were any issues that needed a decision. Can't say enough good things about the level of honest customer service. And the level of work is impeccable. I brought in a classic car that needed the roof to be treated and painted due to rust. At every step they could've taken short cuts, but didn't. The roof came back looking immaculate. Even matched the original color perfectly. They came across some areas of rust that were too far gone to treat, and did seamless patch repair. Found some great solutions to problems without obvious answers. They made sure the job was done in a way that I would be happy with and kept me informed the whole time. Can't say enough good things about Gabriel and his team. No need to look further. In a world of body shops that are frustrating to work with, Downtown Collision breaks the mold.

AAA recommended this shop to me when my 2025 Equinox EV was damaged be another vehicle while it was…read more parked at Home Depot. I made the appointment and was extremely pleased with the work that they performed on my vehicle, the quality of the repair and the efficient and courteous treatment that I experienced by Gabe and staff. If you are reluctant to us a shop recommended by your insurer, you can forget your worries about that if you decide to use Downtown Collision. I strongly recommend this business. They are fast, courteous, knowledgeable and efficient. Best experience that I have had with auto body repair. They also arranged for my rental vehicle with no hitches.

I was referred to this shop by a former employee who had worked there, but unfortunately, that…read moreemployee left--now I understand why. The owner, Craig, is arrogant and unapproachable. He refuses to work on cars if you provide your own parts--even if they're coming directly from the dealership (the same place he gets them). It's obvious it's all about his profit margins. He also won't work on a car if another shop has touched it. Craig is the type of mechanic who'll find every excuse to avoid a job, which is the opposite of what I'm looking for. What is clear, is that he would have been in over his head. He assumed that because another shop was having difficulty identifying the problem, he certainly could not. And after speaking with him, I have to agree. To top it off, he acted unprofessionally by reaching out to the other shop where the car was before I had even spoken to him. What was he thinking? It's clear he's a rogue mechanic with little regard for basic professionalism. When I take my car to a shop, I expect a seasoned, friendly, and understanding professional who knows how to get things done. Craig's attitude is a huge turn-off, and I wouldn't trust him with my vehicle. There are plenty of other, more experienced, and friendlier mechanics in the area who don't have such a condescending outlook. I'd strongly recommend avoiding this place and find a professional shop. I will be reaching out to the Local MBZ Dealer and sharing my experience with Hammond and suggesting an alternative referral in the future!

This place is a Godsend!…read more I stopped in a couple of months ago with an auxilery battery issue. Under normal circumstances this would be an easy "at home" fix. But on this day, I did not have one simple tool to be able to replace the batter. I did a quick Yelp search and found Hammon Autowerks loaded with five star ratings and just about a mile down the road from me. I stopped in expecting 1. That I would need to make an appointment. 2. The normal two hour minium being charged. In the end, none of the above happened. I was charged a minimal amount for the battery and the labor. The end result is, this place has earned my business and will continue to bring my car in for normal service and anything else that needs to be addressed.

Fun auto parts store. Has that real auto parts flavor, Dave does ask you the; year,make,model…read morequestion right away.

If your troubleshooting or need advice on your classic or even modern vehicle, Dave is the one you…read morewanna talk to, I swear he has saved me so much money and hassle with different ideas I get in my head about what my 1970 c10 need. He genuinely seems to be all about steering you in the right direction and not selling you something you don't need. Shoot I just drop in to bs with him at times. Piece of advice, if you go there troubleshooting an issue with your vehicle, don't interrupt him, you will get far more info out of the guy.