Always great service from everyone there. We had tried a few other places in the area and were…read morelucky to find them. We've been using them for well over 10 years or better.

Dr. Karen Johnson is a competent and caring Optometrist as I saw her for a visit two years ago. On…read moremy second visit today, I didn't make it past the front desk. As I was checking in, an unfriendly front office staff member asked whether I wanted the $39 retinal scan with my eye exam. I did want the scan, but my insurance copay was supposed to be $20, or at least that's what it said in my paperwork. She didn't offer any explanation, didn't offer to call my insurance, or even check with the doctor. She coldly stared at me and waited for my response. I decided I would find another doctor. There was no recovery attempt at all. I see in the Yelp reviews that I am not the only one who feels they weren't treated with respect by the front office staff. I want to update my review. Although I wasn't treated with respect, the information that Eye Concepts received from my insurance company did specify that I could be charged $39. This is in contrast to what my employer states ($20 copay). It wasn't Eye Concepts fault, rather an issue I need to take up with my employer.

Besides this eye center being 6min away, the staff was great and a big selection of glasses…read more Both my daughter and I had exams with Dr. Williams. He was professional and my two girls did not seem to bother him as they messed around while I was being examined. He mentioned that he had 4 kids and he knew all about the craziness. After our exams we went into another room where I could speak to someone about my contact lenses and prices with my insurance. I wish I could remember the woman's name as she was super sweet. Anyway, I got all the information I needed and then we went into the eye glasses area where we could try on glasses and discuss prices with another women. No one was ever pushy with purchasing but rather gave me the information needed to make my decision. We decided on glasses for the both of us as well as contacts for me because it made sense with my insurance and went up to pay. Everyone we encountered was super nice and made us comfortable. I'm scheduling an appointment for my youngest just to check her eyes and it's covered by insurance. It's never to early to check them as I've learned with my oldest.

Doctor Williams is a great optometrist. Knowledgeable and friendly. His staff is courteous and…read moresupportive, and know their job. Massive selection of frames for folks who care about stylishness.

Dr. Islam is super friendly and efficient. The entire staff…read morehas been extremely friendly and helpful on every visit. They make everything easy, from scheduling your initial appointment to picking up glasses to working with your insurance company. They go out of their way to do a thorough eye exam, they have a huge selection of frames and lens offerings. Honestly, the best experience I've had with an eye doc.

Receptionist is very rude both times I've been here. Second time I've stopped by to pick up my…read moreglasses order she made me wait long time. Never coming here again.

My family an I have been using Riviera Opticare for about 4 years now. The staff is always very…read morefriendly. They have a wide variety of frames to pick from and are always helpful if adjustments are needed.

What a great office. Super friendly and helpful staff. If…read moreyou aren't going to Riviera Opticare you are not seeing a clear path to great eye care. Keep up the good work. Thanks much

My husband and I went for our annual eye exams at this location…read more All of the staff was kind, courteous and professional. Our exams are always thorough and done well. The girls at the glasses desks are very helpful, especially Jess, who took great care of us today! We will pass along our great experience to our friends

My office experience was top-notch. The lady upfront was very professional and kind. I had some…read morepaperwork to fill out, but they took me back right away. Everyone there, from the person at the front desk, to the assistant, to Dr. Olsen, treated me with such great care. Syerra then helped me pick out a new frame! It was top-notch care. The cool thing about this visit today too, was the camaraderie between the women working there. With no other patients in the waiting area, the ladies working were chatting like a group of good friends. I felt like everyone there cared about my experience and each other, too. Love that vibe. I will be telling friends and family to go there, too.

Walk in the door and the person at the front immediately acknowledges you as you walk- the folks on…read morethe left in the glasses area, if not busy with others will say hello. All the staff are attentive and they listen. I have a tendency to pick big frames and tint - sometimes, I take my time. I never feel rushed. Both Doctors are great The office and exam areas are clean and are kept sterile to ensure our safety. No hidden fees. I recommend for the whole family

Truly the best of the best! Great selection of frames and sunglasses. The staff are all amazing…read more They truly care about their patients.. thank you!

I would like to share my experience with Queen Creek Eye care on May 14th, 2026. I had been a…read morecustomer of theirs's a few years ago when I needed an eye exam. I was very pleased with the customer service and friendly demeanor. Last week I had my favorite pair of Ray Ban Aviator sunglasses that I had left on my armrest in my car. Unfortunately, the next time I entered my car, I sat quickly on my seat while leveraging my right arm on the armrest. That was the moment I bent the frame of the sunglasses! I tried re-bending the frame and I made it worse. I decided to contact Queen Creek Eye care and asked if they could see me and my bent sunglasses. They said to come on in and let's see what they could do. The receptionist was very courteous and said she would make the Optician aware of my issue. Within a short period of time I was greeted by Alexa with a smile and her promise that she would repair my sunglasses. No more than 5 minutes went by and she reappeared with my favorite Ray Bans and asked me to try them on. They were better than new! They fit me perfectly and I was super impressed with her customer service and expertise. There was NO cost for this service. I cannot remember the last time I received service without a charge. I highly recommend Queen Creek Eye care and I will be a lifetime customer. John K

Went in for medical eye appointment with Dr Reed. He was running behind so they asked if I wanted…read moreto see Dr Elg. Pleasantly surprised. He was very thorough and patient in his explanation of my PVP diagnosis. I didn't feel rushed at all.

I can't say enough good things about the doctors and front desk staff here!…read more They truly care, try their best to get you a great deal and are so honest when it comes to cost! They are really looking out for their customers in every way! Thank you guys for doing such a great job and keeping the standards high!

My family has been coming here for several years for our annual eye exams. The clinic is modern,…read moreclean and professional. You are always greeted by their receptionists right away. The doctors here are excellent optometrists. Just be aware that they will always try to sell you on getting retinal imaging which is not covered by vision insurance. I happen to have medical reasons to get this done, but no one ever spends the effort to ask if I would like to use my medical insurance to cover it. If you want to save another doctors' appointment, it might be worth $59, but you may have to demand they submit to you should check your insurance coverages. I decided to save this type of exam for an ophthalmologist for their scope of practice. The lobby has many brand names of eye frames to choose from. Every year I ask if they have "asian fit" options or brands and they have yet to add to their selection. I was told they have some of those brands at the "other" office. When I asked about ordering from the catalog (I happen to know exactly what brand and style would work), they were kindly able to order it for me. However, when I inquired about the cost, it is clear there is a significant uncharge for their "broker" fees. You might consider just ordering the same frame cheaper from many options available online for the exact same thing. You are basically paying extra so you can try it on in person. It is coincidental that it will also be just above what your vision insurance covers. Overall, the eye care that is delivered by the optometrists here is great. I have always received excellent care from them. The extra services and add-ons should be carefully considered for the value if you so choose. Also, this medical complex has becoming increasingly busy and it is often much harder to find parking each year. You might need to allow a few extra minutes to circle around to find a spot so you are not late to your appointment.