The Technician Sean was very friendly and offered quick service. However, he totally ripped my company off! He did not quote me a price, my mistake I should have asked but I assumed price would be on par with other locksmiths I have used in the area. I manage a fleet of 50 cars so have replaced many keys, typical cost $200 - $400 depending on type of key. Well, when the Tech was done making the key he asks if I want the receipt emailed or texted. I said just text it to me, then they guy drives away and few minutes later I get the text and it's a simple message that I have been charged $708, they totally took advantage of me and charged more because it was a business!!! Oh, and the text did not include a link to an invoice either. This guy totally ripped us off! Seriously this charge was more than what I would have paid at a dealership!! I tried contacting the business to get clarification and see if there was an error and never heard back. Scummy! BUYER BEWARE stay away from this place; there are other locksmiths who charge less. I will never use this place again, our employees' loose vehicle keys, so they could have potentially received a lot of future business from us, they won't be now. read more

WAY TOO EXPENSIVE!!! car lockout and key copy was $500. No key fob to program, just make a copy. No upfront pricing. They wouldn't give me a quote range before starting. They said it just depends on what's going on. It was late, a Saturday night and I didn't shop around for quotes. Lesson learned. locksmith was quick to respond and did a good job, otherwise I'd give it 1 star. I do not recommend unless you have no other options. read more

Golden Key Locksmith - EXPENSIVE!!!! - Keys & Locksmiths Near Me

The reason I am giving this page a one star review is because of misleading advertisement. This is not a Locksmith in the traditional sense. This is a high volume dispatch. You call them and they throw you number out to whatever system they have and random locksmiths call you. I got contacted by four different locksmith at once and it was clear they were different businesses. Some were using high pressure sales tactic. One gave me robbery vibes. I'd recommend avoiding for the sake of safety. read more

Update: This all just happened. Unknown number kept calling and calling and left messages so they said. This was the scenario that happened 6 days ago with the extraction of a piece of key. Finally we get on the phone and he apologizes and wants me to fully remove the review by returning a full refund. In the first place I don't even care after it is said and done but paying me so this can better your business. In the end, this is what they called me "Cunt". Was screenshot to me to confirm payment was made. Then he try to play it off and said his tech typed this in error while trying to write" customer". I am so offended. I didn't want to do this but this is so unprofessional and so uncalled for. I was going to let it go and your a locksmith right. What are you going to do, break into my house next?!? I will report this to BBB. Family business?!? Great customer service David and Ed! Here is a definition of a cunt - vulgar insult to a woman And get this, the refund went to my husband so he saw this too. read more

Golden Key Locksmith - Wasn't lying. I mean are we in a recession?!? We all gotta eat. This wasn't a plumbing or electrical issue. - Keys & Locksmiths Near Me

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Scammed for copying two keys charged $260. The price went up after he came. I'm a disabled woman clearly his taking advantage by scamming people who don't know the true value it's not worth it read more

Golden Key Locksmith - For two keys like this copied $260 - Keys & Locksmiths Near Me

Sent a google message past 1:00am last night. Rather than responding in a message they proceeded to call me FIVE times between 7:11am - 9:19am. I don't know who raised their technicians, but I find that to be inconsiderate. After the first call at 7o'clock this morning they could've left me a message, but no they proceeded to do a double call so it would go through my DND (do not disturb) on my phone. They obviously lack customer service skills. read more

Golden Key Locksmith - Them calling me at 7am rather than sending a text, or responding to the google massage that I sent at 1:30am the night previously. - Keys & Locksmiths Near Me

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Fast Service! I recently broke my keys, I called for service and was able to get a brand new key the same day in less than 5 minutes. Highly recommend! read more

Golden Key Locksmith - Keys & Locksmiths Near Me

This guy didn't provide a reiept after my key fob was programmed. After he finished in about 3 minutes, we tried to remote start the car with the new keyfob, and it didn't work. I mentioned that my car had a factory remote start from the dealership, and he kept saying my car didn't come with it. I even provided proof of multiple videos of the same car I had, and he refused to listen and deny my car didn't have one. So I took my car to the dealership and they reprogrammed my keyfob. Now everything works the way it should. Don't bring business to this place. They are shaddy and will take advantage of you. He even mentioned he'll pay me back 3x times what I paid if I got it to work. That's how certain he was. Claiming he had 7 years of experience in locksmith. I normally don't write bad reviews, but this guy deserves one... Treat your paying customer right. And help them solve their problems instead of taking their money. At least write a receipt and be professional about your job. read more

(To YELP's Admin, this is a real scam case, please do NOT help the bad guy to scam his next victims, do NOT remove my review because I reported to BBB and FTC (Federal Trade Commission), and CA Tax Fraud Investigations also. The owner tried to get me to remove it but we have not so far come to agreement. ) HOW I GOT SCAMMED ON MAZDA KEY FOB (11/4/2022) My 2015 Mazda 3 has an original key fob with four working buttons: lock, unlock, trunk, and panic. So I needed an additional key fob. I knew that the new key fob needs to be programmed and its key cut. I ordered an identical key fob from Amazon. That key fob is exactly the same as mine but doesn't have the Mazda emblem. I searched on internet and contacted GOLDEN KEY LOCKSMITH (website: goldenkey-locksmith.com), and then Ester from GOLDEN KEY LOCKSMITH called me back. Her number is from Las Vegas, I asked her about it and she said that she moved to the Bay Area a while ago and kept same number. She said that her programming fee was $150 if it works, no fee if it doesn't work; she guarantees her key fob (cost $150) will work; if she comes to my place her service call would be $29, no fee if I come to her designated place. So I came to her place in Milpitas on 11/4/2022. (See attached messages between us regarding her fees.) She tried my new identical key fob and said she couldn't program it. So I had to buy her key fob which is not the same as mine. She programmed it quickly and gave it to me. Here are the problems: 1. First, that key fob doesn't have a physical key inside so it was just a remote. 2. Second, only lock, unlock buttons work; trunk and panic do not. 3. Third, my car shows a red key icon on the panel, and she said that she had to erase my original fob to add hers, and assured me that red icon will turn green later which never happens, it's still red now. I told her all those problems and of course she had hundreds of ways to defend it. 4. Then she charged me $300 + $27 tax which was also wrong because we only pay tax on merchandise ($150), not on service. I knew that I was scammed but had no choice to refuse because she was able to mess with my car (see # 3). She said that she would order me a new key and I have to travel to her again to get it. I texted her to make sure the new fob has a physical key in it just in case the battery goes dead. No answer from her. I contacted her again three days later, then she wanted me to pay an additional $85. In the attached picture: My original fob with key on the left; her crappy remote with NO key on the right and ONLY 2 out of 4 buttons work. (See attached picture.) I checked GOLDEN KEY LOCKSMITH's website and it seems to me that all 5-star ratings were fake, and all 1-star ratings with details of bad service/cheating were real. read more

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$621 dollars to open my front door in less than 5 minutes....... No I'm not joking. $621!!!!!!!!!! TOTAL scam!!!!!! Super sketchy. Please do your research and use real locksmiths that have store fronts and years/decades of business. read more

Needed to key a key fob programmed because I lost my spare. I went to the Lexus dealership in Pleasanton and they wouldn't program my key fob because it wasn't purchased from them. I found Golden Key Locksmith on Yelp and I sent a request for a quote. I received a reply back very quick. The price is very reasonable and he is mobile. However he only operates in San Jose but we agreed to meet half way and decided to meet in Fremont. Friendly and professional. Got my key fob programmed in 5min. Everything works just like it should. Thanks! Will recommend to friends and family. read more

Golden Key Locksmith - Getting my key fob programmed - Keys & Locksmiths Near Me

Amazingly fast service with awesome customer service. Definitely would use again if needed.

Excellent service, he came within the hour and explained to me my options whether going after market or OEM. He was very transparent on the options moving forward and I highly recommend him to anyone. I was a little hesitant since my car was a push to start, but he finished within 15 minutes. 5/5 read more

Golden Key Locksmith - Keys & Locksmiths Near Me

Prepared key within minutes. Great service. Would highly recommend for anyone looking for a locksmith read more

Golden Key Locksmith - Keys & Locksmiths Near Me

I came back from a trip overseas and had accidentally left my car key there. My husband and I arrived to our apartment around 3 am when we realized what we had done. We had tandem parking and we had to be at work the next morning so we called Golden Key Locksmith. They were really responsive and a technician came within 30 minutes. They made a copy of our key in another 30 minutes. The price was reasonable as well! I definitely recommend Golden key! read more

Golden Key Locksmith - Car key - Keys & Locksmiths Near Me

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David came within 45m of calling on Thanksgiving Day and rescued me from a bad day. Recommend this guy if anyone needs a fast turnaround. read more

Golden Key Locksmith - Keys & Locksmiths Near Me

Great service! They were available same day. Rekeyed locks. Very professional and knowledgeable. Highly recommend! read more

Golden Key Locksmith - Business card - Keys & Locksmiths Near Me

I noticed on a Sunday night that the lock on my sliding door wasn't locking and I was freaking out. I called Golden Key Locksmith around 9pm and he was very receptive to coming to check out what was going on at 10pm. He diagnosed the problem, and told me that he would need to install a new lock on it for about an hour the next day. He came around 2:30pm, and I was still running errands at the time so I showed up around 2:50pm. I called him ahead of time and let him know that I was going to be a little bit late, but he was extremely patient and flexible which I really appreciated. When I got home, he installed the new door lock in about 30 min what was half the time he said he needed. He was extremely professional the entire time and I was very impressed with their customer service. Shoutout to Ed, thank you so much for all your help! read more

Lost my keys, contacted the lock smith for a new key programmed on my push to start vehicle, in less than 30 minutes they arrived and got to work. read more

David from Golden Key Locksmith was so helpful. He responded to our request in a matter of minutes and showed up shortly after to fix our front door lock. Upon us trying to change the lock ourselves, the screws broke inside the lock/frame. David was able to remove the broken screws and change the rest of our lock/handle for our door + he did this on a cold and rainy day. Thank you David! read more

Golden Key was fast, professional and reasonably priced . Three vehicles done quickly . Called and immediately responded I recommend read more

Golden key locksmith was amazing! Responded so quickly, came to me within a half hour , and key was made in 5 minutes! I was shocked ! Great service would recommend to anyone. read more

Great service Shlomi came same day and got the job done new key fob for my BMW works perfectly! read more

Golden Key Locksmith - Duplicate BMW key fob. - Keys & Locksmiths Near Me

Thank you to my key cutting driver who came on the same day and right before I was off work. Not only did she cut my key and make me a new one but she fixed my broken key as well. Thank you guys for a quick and responsive team! read more

Sean told me he would help me out with a key fob as I was in no hurry to get it programmed. He didn't have the part in his inventory so I ordered my own. He no-showed on me once, but I still gave him the benefit of the doubt. He asked for a day or 2 to get to me, but then stopped answering my calls and texts. I feel I wasn't pressing I just called back when I said I would. I get that he's busy, but the consideration just to tell me to look elsewhere instead of me relying on him to arrive would've showed a little integrity. read more

Dave came over and my key was broken in the ignition cylinder. He had an extra ignition cylinder and programmed a new key and made me a new door key for free. A bit expensive but you get what you pay for. I'm happy. read more

Golden Key Locksmith - A happy customer! - Keys & Locksmiths Near Me

Responded fast and was able to get my 2019 Honda Accord key programmed for me. I got the key fob with the engine remote start function and he was able to get this key fob programmed and working all within 15 minutes. Also got a key cut with him, would definitely recommend his services. -Ruben V read more

Golden Key Locksmith - Car and key fob - Keys & Locksmiths Near Me

Called to get my room unlocked, their technician responded quickly, and help unlocking the room in minutes. Had an incident with charging, but the business owner followed up, and he's able to resolve the conflict quickly. read more

I called Shlomi at 6pm and he got to my house at 6:15pm! He was super fast and he replaced my car key within 10 minutes! He made sure the key worked and had me check multiple times. He also gave me a 10% discount! He's super friendly and super fast! read more

Golden Key Locksmith - Brand new key! - Keys & Locksmiths Near Me

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Sean was absolutely amazing. He was prompt and showed up within the time window he specified. Very courteous and the price was very reasonable. We needed to have a key replaced and programmed for our Honda Civic Hybrid and the Dealership was asking for a rip off price. If you need a locksmith that is honest, shows up on time, and will charge you a reasonable price, Sean is your guy. read more

Golden Key Locksmith - Keys & Locksmiths Near Me

I got ripped off and ended up paying a stupidly high price. Didn't even tell me the price of getting a replacement key from the start and ended up leaving with even more money since he didn't have any change read more

Sunday morning, my friend broke his key, but not any key a "motorcycle" key Sean the technician came out on time and very professional, told us he will attempt to get the key stuck out of the gas tank, he was very very careful TO REMOVE the broken peace,once out he was able to make a new key, 1hr from the time he got here to finish that's exactly what we needed on a Sunday morning! You save our Sunday ride Sean!! Thanks.. read more

Golden Key Locksmith - Keys & Locksmiths Near Me

Got a quote over the phone for a new key to replace my only key which broke. Sean got to me in half hour and made a brand new original key for me for less than 30min all together.. Very professional service and very knowledgeable about his work. Highly recommend to anyone in need of Locksmith. read more

Golden Key Locksmith - Old broken key and a new replacement - Keys & Locksmiths Near Me

Sean come back and fix my car key everything is fine thank you for the service and thank you Sean for coming back and fix my car key. Sorry for my first comment.. read more

Quick to respond and very professional. Highly recommended. Took about 20 mins to get a new key for my truck.

My friend's car got broken into and left my keys in there and got stolen. I'm glad to have called this place because the process was surprisingly fast and easy. A bit pricey but a lot cheaper than going to the dealer. Sean was very nice and communicative. He gave me a call when he's on his way so i can uber back to where my car is parked. Within 10-15mins i got my new key and car again. Thank you! read more

After realizing that I had lost my fob I called the local Ford dealer. Unfortunately, they couldn't help me until the following day - they were booked for the day. I then found a local remote fob replacement company that came over very quickly, unfortunately, they gave up after trying for 45 minutes. I then found Golden Key Locksmith. They came from San Jose (I was in Santa Cruz for the weekend) and in about 15 minutes he had made a replacement for my fob and was able to get the car started. Very professional, very prompt, and very expensive...but worth every penny of the $679. Yes, $679!!! read more

We lost our only key fob for our Mercedes E320 and the car was immobile for a few month. Sean was very responsive, gave me a competitive offer, and came in the next morning and carefully accessed the computer system and programmed it to take a new key fob. This saved us from the hassles of having to tow the car to a dealership and associated shipping delays. He is well equipped to do the job and the experience we had was seamless. I plan to work with him in the future. read more

Fast, friendly, great customer service. Followed up quickly when I asked for a quote as well. I will use again if needed in future read more

Golden Key Locksmith - Made a key and key fob in 15 mins - Keys & Locksmiths Near Me

Thieves attempted to steal my older truck and destroyed the ignition making it inoperable. Sean came out the same day we called and fixed it so fast! I'm so happy to be able to drive my vehicle again! Thank you for the speedy quality service! read more

Golden Key Locksmith - Thieves wrecked my ignition making it inoperable. - Keys & Locksmiths Near Me