Overpriced and they charge $1 for ranch. This place is way too lame. Just drive a few minutes and go to Toms.

Asada fríes tasted rotten idk if it was the meat or cheese , we had ordered with no guac, sour cream or pico de Gallo , as soon as we tried the food we almost threw up , we checked the food carefully and noticed green gooey stuff all around the asada fries it was really disgusting we will def not be going back ever read more

Golden Ox - Asada fríes - Burgers Near Me - Pomona, California

I ordered some chicken tenders, they looked like steak and tasted like fish. They burnt my drink.

Food sucked and it's way over priced. Paid $33 for food that went straight to the trash. For that amount of money, I'd go to a WAY better sit down restaurant. read more

The Golden Ox. This place gets packed fast around the rush hours. I would advise you to phone in your order a head of time to minimize your waiting time especially if your on your lunch break. Also try the Chilli cheese fries read more

Golden Ox - Burgers Near Me - Pomona, California

Sorry use to be good with old owner but now it sucks and over price plus the hamburger meat is half of the size thickness.. fries tasted like old oil.. read more

yuck ! and,, double yuck ! ! i rate this place with a negative 10-stars ! breakfast is the pits and the. service is atrociously pathetic ! beware ! you have been warned... stay the fudge away ! read more

Burgers are okay and fries same but the breakfast breakfast doesn't hit at all. Also this chick who is a cashier with the fat tatt on her arm is rude as hell ! Just get another job if you don't like taking peoples order read more

I would give it a five but one of the cashiers is just rude , I like going here because it's close to my house but she just looks annoyed when I order. And when I get my food it's not the way I ordered it . I would tell her about it but I feel like I would be buggin her. Should teach her better customer service and how to get the order right read more

I have been going hear since I was small and it is very good .every time I go I get the #1 or #2 I really like the fries too . But don't use the restroom because it is very dirty . read more

The staff didn't even have the decency to tell me that they were missing parts of their menu items. If you look at the menu picture for Carne Asada, it clearly shows guacamole and pico de galle! What I got was just a blob of meat, fries, and sour cream. This wasn't worth the $13 spent on it. read more

Terrible service, Lazy employees. If you order thru the drive thru beware the employees are deaf. I ordered a pretty simple order at 8:29pm, to begin with they took forever and they weren't able to resolve a simple issue. I ordered a family pack that includes 4 burgers. I also ordered two burgers separate from the family pack burgers. When I got home I realized that there were only 3 burgers in the family pack. Not only did I have to drive back to Golden Ox, but when I got there the lady there was playing dumb at the drive thru. I tried to explain to her what happened thru the drive thru and she kept telling me what? What? What? $31.00 each item? Basically saying ridiculous things I wasn't even close to saying. She ended up telling us to pull up to the window. When I get there to the window she tells me that the burger was in there and it isn't possible for it not to be in there. I wouldn't drive all the way back to the restaurant to try and con to get a free burger. She made me waste my time and told me there isn't anything I could do. She said you could come back tomorrow, we closed everything already. The two people in the back were also whispering in Spanish. Total waste of time. Unprofessional place. New workers are needed as soon as possible. The way the employees handled a simple situation is concerning. Whispering in Spanish while customer can hear is very unprofessional. Wow jus wow! Dino's is way better. The chili cheese fries at Golden Ox looked like my 2 year old made it, no effort given. read more

Haven't been here in a while but have fond memories from days when I lived in Chino. It was about 1974 - 1976 when I'd go there for lunch just to have one of their killer burrito. Not sure what they called them but 'garbage burrito' comes to mind. They weighed in between 2 and 3 lbs. and were very filling, very delicious. They dripped with orange colored grease. Haven't found anything like it since. Not good for you but neither are their great cheese burgers. Just a GREAT choke and puke. PS - will someone please PM me and let me know the correct name and if they still make them? read more

I LOVE THIS PLACE !!! ive lived in pomona my whole life, im 22. and ive been coming here since i was 7yrs old. this is the place to go when u want a great burger and fries, pastrami etc. when u just wanna grub. the best !! u cant go wrong with golden ox and the ladies there are soo nice.. i don't know about those new girls bcuz theyre mean and bitchy and always have an attitude and cook is excellent and nice and interacts with the people. and while u wait for your food you can play bubble puzzle. i know its kinda ghetto and people are affraid to eat there, but dont be its alllll good. from what ive read and heard.. but its not that bad.. its cool. ive tried the one on park and doesnt even come close to it... this golden ox its better waaay better !! SO HELL YEA !!! i would sooo recommend this place !! GO GO GO !! read more

I've been coming here since I was 5. I moved to Vegas but I always come back here so I can get a burger with their signature spicy red sauce. Bomb! read more

Golden Ox - Burgers Near Me - Pomona, California

Today around 9:30pm I ordered some asada fries from grub hub and I paid online. My bf went to go get my order and it was already 10:00pm. They had him waiting for more than 15 mins. They could've at least told him that they were closed I instead of waiting after 10:00pm. I was in the phone with furious and this snobby young lady said that "they stop doing orders at 9:40pm" my bf told her that I made the order around 9:25-9:30pm. She said "oh no we stop at 9:30pm" it was really confusing. Also, if they stopped doing orders at 9:30 why didn't they give me a warning before they took my money. Any-who, I was super frustrated because she waisted our time and money. Grub hub also said they close at 11:00pm so I don't know if she was probably lazy and didn't want to give me my order that I paid for. That's why I would give them a one star. Poor management, rude ass customers and lack of acknowledgement to customers. I also called and it rang after I called it 5 more times the phone is "disconnected". How inconvenient to loyal customers!!!!! read more

Golden Ox - Burgers Near Me - Pomona, California

I am local to the area and until recently this was my go to spot. Burgers were always flavorful and fries were immaculate. Unfortunately the last few times have been disappointing. Still always gave it a chance and came back. That was until 2 days ago. I ordered a combo with onion rings. The burger was mushy and melted in your mouth(in a bad way) and the onion rings were incredibly stale and not edible. I immediately felt sick after eating. After 2 days I am still sick and I know Golden Ox was the culprit. Can't believe I'm saying I will never eat here again. read more

DISGUSTING don't ever come here fries are horrible , bacon cheeseburger all shaggy & lettuce old & just allll bad !!!!!! I didn't even wanna give any stars but i guess i had to post a review . read more

My husband and I were craving onion rings with a hamburger special. So I called in place and order and when I picked up my order I was told everything was in the bags. I get home to enjoy our food and ended up disappointed. The onion rings were so crumbled and burned not eatable at all. I wanted to call in but was so mad I couldn't call. I had to throw them away. Hamburger was good just the bun was cold. read more

Golden Ox - Onion rings or more like burned crumble rings th - Burgers Near Me - Pomona, California

Finally I'm in Ptown again, And I've been waiting for this. I've been coming to Golden Ox since I was a child. And I gotta say there is no place like this in San Diego. Why? Because no one serves chili cheese fries like they do. Being a fan of chili cheese fries, this place have one that stands out on their own. Some say it might be a little too greasy but hey, they're chili cheese fries! They're not supposed to be healthy! Anyways, before heading back to San Diego,I called in the order and my fiancé picked it up. Knowing about some of the bad customer service reviews, the service wasn't so bad. In fact, a nice lady in the front counter was really nice. When I got the food, I immediately took the food out the bag and opened the box. I just took a bite of nostalgia. Nothing changed. It was the same goodness I've had since I was a kid walking to this place. I knew I couldn't leave with out getting one this time and I'm glad that I did. After i finished the food, I felt completed again. That one bite took me back to great childhood memories. Thanks for not changing your recipe Golden Ox, you made my day again. Maybe open one in San Diego one day lol. read more

Golden Ox - Burgers Near Me - Pomona, California

This place has been around forever, so they must do something right? My Dad likes the Pastrami dinners here, but for me it's just not that good. Good: prices and portions. Pastrami dinners come with a lot of food, salad, french fries, zucchini, onion rings and good size sandwich. Fast friendly service. Charbroiled hamburgers. Bad: over cooked hamburger, the cook just throws the hamburger on the charbroiler and cooks the shit out of it, no flavor at all, the dressing on the burger was too sweet. The fries were hot, but they still tast soggy with oil, I would rather have McDonald's fries. In sum: If you want a lot of food at cheap prices that doesn't taste that good, this place is for you. read more

if you are planning to use the drive thru, don't. condiments are extra. food is hit and miss and never consistent. back in the day this place was it now it's ehh... also, don't drive off without checking your food, something is always missing half of the time. overall grade for service p, for the food vg but only when you have everything you ordered. i still do eat here only if someone else buys. i will not be going back anytime soon. when this place re-opened the service was top notch as well as the food but as time moved on it just got slowly worse and the attitude on some of the cashiers, i have seen is just terrible. chili-fries are not the same as i remembered them (tastes bland like chili mixed with ketsup or some kind of sauce) and they have done away with the fried mushrooms. read more

I really like this place. The burgers are decent. I got the bacon cheeseburger. I also tried the pastrami , which was pretty good too. If you order the fries, they give you enough fries for 2 people. Solid burger, solid fries, great soda. read more

This place is so nasty I asked for a dressing only hamburger and gave me a no dressing hamburger they had one job to do and that was to put dressing only on the hamburger and it was so cold when I got home and I only live about 4 streets down NEVER AGAIN!!!!! I wanted to give it a 0 star but can't read more

Pretty solid place if you wanna enjoy a nice meal. The food was amazing, the service was awesome, a lot of variety, and I just got good vibes from the place and the workers. The only "negative" things I could say about the place, is that the area where the place is at is kinda sketch and I wasn't so sure if the table were clean but I could be wrong, but other than that the place is amazing and I would definitely return. read more

We have order food many times and it has been good until last night, we wanted 2 steak sandwiches on regular toast instead of a roll they sent 2 slices of toast separate ‍my chicken tenders were tough and chewy grandson could not eat them, I tried them they were tough! Very disappointing we will try another location see how that goes ‍ read more

This place is discussing my bread was really hard and the chicken didn't taste good and besides that the costumer service is garbage the guy at the drive they was hella rude and giving me an attitude for no reason never again will I eat this if I could put a negative 5 stars I would. read more

This is my go to place for chili cheese fries in the area. I usually get it with tomatoes and onions on top since it makes it that much more awesome. It also makes me feel a teeny tiny bit better about eating extra crispy fries at night. There's something about orange bang and chili cheese fries from Golden Ox that really hits the spot. read more

This place is alright, the fries are delicious and their homemade spread is too. I mainly just go for that and a cheeseburger. The inside is really filthy looking and everything else seems pretty disgusting to order. The ladies taking your orders are ALWAYS rude, they forget to greet people and use their manners. The cook is an overweight man who looks really dirty and sketchy. I think the main problem is that it just looks like a really unsanitary place to get your food from... Maybe if they cleaned it up a bit idk remodeled the inside maybe ? After this review I may not be going back there ;o read more

I have a love/hate relationship with Golden Ox. When I lived in Pomona, this place was right down the street from my apartment. The service was generally pretty fast, but the cleanliness of the restaurant was questionable, and there were always shady people hanging around (it was right near a bus stop on Holt, a notoriously bad street in Pomona). Also, once, the girl working the window accused my boyfriend of previously having driven off without paying for his food. We had recently moved to Pomona within the past month, and didn't know anyone in the area. Still, she insisted that he and a group of guys had come to the window, ordered some chili cheese burgers, and had sped off without paying. First of all, I don't know many fast food joints that will hand you your food without first accepting payment. Makes no sense. Second of all...like I said, we didn't know anyone in the area, and the only time he had ever been to that place was with me. She THEN claimed that she had my boyfriend on video surveillance. We asked to see the tape. She refused. We parked, and walked inside the restaurant, because she was holding our change hostage. We demanded to speak to her supervisor, but she claimed that she wasn't on duty. We then asked for her manager's name, so we could come back and speak to her the following day. She refused to give it out. Finally a gentleman working the grill came over to mediate the situation. He apologized to us, gave us our change, and we were on our way. I immediately went home and filed a complained with the BBB, and the next day, called to speak to the manager. We were informed that the employee had been fired. My guess is that she was accusing customers of stealing, and then, if they bent under pressure, she would pocket whatever money they gave her. So ridiculous. The other employees, though, had been largely unhelpful during the whole mess, and a couple of them even tried to back up this girl's story, accusing us of being thieves. My boyfriend and I were so heated, we were literally shaking with anger, yelling at the girl over the counter. It was quite the scene, I'm sure. I gave this place 2 stars in light of that horrible experience, but the food here was okay. Very greasy, but good. The fried mushrooms were my favorite. read more

This place has ok food and a few classic arcade games but it's a little sketchy around the late nights

Just left from picking up our food. You reslly should call in your order, but being our 1st time, we didn't. Waited at least 10 minutes to put our order in. After 20 minutes, got our order. Had the nerve to ask for catsup, she straight threw it in our bag. Attitude & all. I will let you know how the food is later. read more

Love this place, their burgers are 1/4 pounders every time. The food here is just so much more delicious than BK or McD's. Got some bomb Onion Rings too. One of the best burger restaurants in Pomona. read more

I have to admit the food here never fails to disappoint. My only complaints are the horrible customer service and dirty dining areas! Every time my boyfriend and I come here the employees seem to have attitudes. It's always the women that work at the counter. We get to the counter to order and the womam said "HI" very rudely. Then we asked her if she can put some extra napkins in and she goes "WHAT?!" Then asks us "WHAT DO YOU 2 WANT TO DRINK?" They give dirty looks and just don't seem happy to be there. This place is also very dirty and disgusting inside which is why we take it to go. Good food but bad representation for their restaurant. read more

Place is great, food is great, customer service sucks! The lady that took our order was not so friendly or polite, very rude and snobby, even tried taking her "friends" order before mine when I was clearly there first! 2 stars for bad customer service read more

The Ox is consistently good. Great pastrami, awesome burgers, good breakfast and great prices. Not a fan of being charged for a refill though. It's close to my house as well. read more

My friend had a bacon cheeseburger and i had a chili burger, with fries and drinks it came out to 14.19. a little more than i really wana pay for a burger, but it is quite large. i ate all my fries and could barely get through a quarter of my burger. theres an open jar of these small vinegary peppers, i asked the lady if theyr spicy and she pauses then says ummm not really. i ate like 4 before the spiciness kicked in and i felt a sense of injustice. now im home and i feel like i have heartburn or something. the chili seemed to be made with decent meat, it wasnt ground beef for sure. the spices of the chili made the burger taste kinda like a taco or something mexican. read more

I've been eating here for as long as I can remember. My Grandfather used to work at K & K Lumber across the street and we'd walk down to get lunch sometimes. :) Now a days I usually take the food home since I'm alone when I go there and that's the safest thing to do... however, everything I've ever eaten from here has been good or even better. Their pastrami is always a favorite, and the cheeseburgers a close 2nd, but right now I'm on a taco phase! For $1.35 you can't beat their ground beef tacos! And their breakfast burritos have always been yummy and definite crowd pleasers for last minute breakfast solutions. read more

The food is good and so many varieties of food. They are busy everytime I go so I have to make a phone order before.

Yuk I love golden ox in Montebello but this one was terrible small pastrami bread tastes old and chili fires where nasty sorry but I won't be back read more