My experience at cottage hill, was not a good one. Allow me to explain why, I contacted the store…read moreabout purchasing an engagement ring that was pretty much brand new. They were aware of the ring i was looking to sell before and acted interested of course. They asked me to come on so of course I did. However as soon as the appraiser started looking at the ring which I believe was one of the owners, but in any event. He immediately started in on there normal tactics and well the bs sales tactics. Which that's ok, but they also use sales tactics wich is usually a mix of dishonest tactics, mixed with disingenuous monologes, a little condescension and a nice side of bs. What do I mean? Well Allow me to explain. I have no problem with them trying to make money that is not the issue. It starts off by then wanting you to come into their store for them to assess the ring. That's fair enough however that is just a what I consider slightly dishonest sales tactic. I had talked on the phone to them multiple times letting them know the exact ring I had all the details of it that I was interested in possibly selling. Of course they act very interested I also sent them all the information about the ring cut Clarity all the ratings kind of diamond it is which it was a 4 Carat white gold 14 karat white gold ring engagement ring. Well unfortunately after my fiance or girlfriend said yes two and a half weeks later it was over. So the ring was only a few months old high quality ratings 4 Carat Marquee cut. However the ring was a lab grown diamond which cost me almost $10,000 a few months before the ring was perfect condition brand new but I was unable to return it to Rogers and Hollins because it didn't pass the 30 day mark anyway when I get to the store he starts looking at it and immediately starts criticizing it even though the cut Clarity color and everything else was of the highest ratings and I had the documentation back that up he then let me know that oh this is a lab diamond yeah they're not really worth much I mean I can maybe give you $200 for it but that's about it. He went on to put down lab cut diamonds saying they're not really worth much. However at their store and on their website they advertise and promote all their beautiful lab grown diamonds and talk about how they are just the same as mine diamonds chemically speaking there's no difference they're great but he thought my 4 Carat Marquee diamond engagement ring was worth nothing. His excuse was well that's a custom-made ring so I would have a hard time selling it what he didn't know is it was not a custom-made ring it was right there in the showroom floor of Rogers and Hollands so okay baby lab diamonds are are not his cup of tea however when you look around the store they sell many lab grown diamonds some one, two karat even less selling for 3 , 4, 5 6,000 dollars or more. Lab grown diamonds smaller and not as nice as mine. For a lot of money. My point is after he went off saying he can only give me maybe $200 for my 4 Carat Marquee ring because lab diamonds are really not too valuable according to him but then in his store he's selling diamonds half the size of mine for almost as much as I paid for mine. So basically after he gave me his speech about lab diamonds not being worth anything he has plenty of lab diamonds in his store for sale for large amounts Rings half the carat weight of mine but almost the same price. I was not asking for the full price I paid for it I wasn't trying to make money I was just trying not to lose any more than I already had. So the more of the story is I understand business you want to make money fine but if I would have sold him my 4-carat diamond ring for $200 it would have been on sale at his store the next day for probably 7 or $8,000. So while his website for his business speaks of lab diamonds very very highly exactly the same as mine diamonds as far as the chemical structure and how great they were and how they are real diamonds he told me how my ring was worth nothing because it's lab diamond even though it's 4 Carat white gold pristine brand new diamond ring. He didn't have to buy my ring but telling me my ring is worth nothing while he sells lab diamonds for very high prices that are not even close to the value of the one I had and he just basically told me my ring was worth nothing while standing next to lab diamonds with extremely high price tags that we're not even as big as my diamond I get business but basically very dishonest and full of it because he wouldn't be selling lab grown diamonds some 0.25 carat for 3,000 or more. While telling me my ring is worth nothing so if you decide to give Cottage Hill your business I would learn as much as you can about what you are buying because I would not trust anything they tell you they were selling cubic zirconian rings in that store for more than he offered me if lab diamonds are worth nothing you sure have a lot of them in your store I don't care if you don't wan

I went to 2 chain store jewelers for help to set my citizen atomic timekeeping watch after no…read moresuccess following the instructions online. Cottage Hill Diamonds helped me and succeeded in setting my watch. I asked them what I owed and they said no charge! If I could give them 6 stars I would. Absolutely my go to for jewelry and watch needs going forward.

I went Monday to get two watch batteries replaced. Went to the more popular jeweler on York near…read moreSchiller which honestly I had a negative experience with a few years ago. After finding a spot I walked up and CLOSED on Monday! My mistake I should have checked. Getting back into the car I noticed a folding sidewalk sign for Leah Jewelers in Suite #108 a building I was never in. I guess it was an old building with what was converted to some nice little shops. Anyway met the owner Hector who has EXTENSIVE jewelry experience and was at the late York Jewelers for years. True gentleman and proceeded to replace both batteries for a very fair price I felt. He is not a watchmaker but is partnered with a long time friend that is if you have any high end automatics that should be services every 10-15 years. His specialty is custom jewelry, repairs, sizing, etc. Felt happy to have discovered. Pleasant experience.

Excellent service and very fair pricing. The items were ready on the early side of when promised,…read morewhich we really appreciated. No one LIKES having to get jewelry repaired, but they make it a nice, pleasant experience. We'll definitely be back!!

I took some pieces in for repairs based on a friend's recommendation, and they did a beautiful job…read moreat a great price. And fast too!

I brought my diamond bracelet to be fixed because the clasp was not working properly. He charged me…read moreeven though he did not fix it. When I went to pick it up I thought he had repaired it but later saw that nothing was done! Plus he lost one of my diamonds in his cleaning machine and did not offer me anything when it was his fault! Ripped me off when I sold my sterling silver necklace to him. This man took full advantage of me. Unfortunately I cannot in good conscience recommend that you give any of your business to this crook!!! Here is my advice should you be considering buying anything from him or trusting him. Run like your the last two monkeys boarding Noah's Ark and it's starting to rain!! No no no!!! Absolutely not!!!

I went to the TUDOR section and was promptly greeted by Elijah . He was very professional and…read morehelpful . One model I was hoping to see had just sold . I asked him to email me when another came in . He remembered and unlike any other sales ambassador elsewhere, he did just that. Thank you for the follow-up .

I am sure my experience may not reflect everyone's, but this is what I experienced across three…read morevisits to C.D. Peacock. The staff at the entrance have always been pleasant and welcoming, and they have consistently wished me a good day as I left. On my first visit, I came in to look at a Rolex that was not one of the especially popular or difficult-to-obtain models. The gentleman who helped me was wonderful and said he would call if one became available, either new or pre-owned. A pre-owned example later appeared in the store, but I never received a call. When I returned today, he appeared to see me and then avoided engaging with me. I was instead assisted by a woman who came across as quite rude. She showed me a Cartier Santos, but when I explained that I was specifically interested in the titanium version, which they did not have, she seemed visibly frustrated. On another visit, I was looking into a display case when a salesperson assisting another customer positioned themselves directly in front of me, with their back blocking my view, without so much as acknowledging that I was already looking at the case. Across my visits, I have repeatedly felt ignored and snubbed. I cannot know the reason, but the overall impression I was left with is that because I do not dress up to go shopping, I was not viewed as a serious customer. Apparently, my business is not of interest to them. That is their prerogative, and I will simply spend my money elsewhere.

I went to my local "home" store and had the most lovely experience. I met Eli! He was just…read morewonderful! I love the Tiffany brand, pieces and the experience when I walk in. Eli has great taste, is knowledgeable and offered good suggestions. He has great energy which is so important when buying a gift for someone. Tiffany is lucky to have him!

I visited weeks ago to make a purchase for Christmas. Initially things went well. I was promptly…read moregreeted, offered a bottled water and shown the items I wanted via a tablet (they weren't in stock in the store). I was initially disappointed that the items weren't in stock but the associate said that they were available at other locations and that she was placing the order for me. I handed over my credit card and there is when my review went from a five to a zero. I was charged for the bracelet and an ornament and left the store with my receipt. Weeks went by and I didn't receive a call so yesterday I call to check the status of my order. Now T&CO says that despite paying for the items they are on back order and I still haven't been refunded for the order. I think the sales associate wanted a commission for an order and can't believe how shady it was that I was charged for items that apparently were never available to begin with. Still no resolution for my order. Absolutely unacceptable. My advice to others is not to pay for anything that they aren't wrapping and handing to you in the store.

Went for new watch batteries. Fast, friendly service. In & out in less than 5 minutes. Charged $25…read moreper watch for replacement battery and installation.

From the owner: We have been in the jewelry business since 1998 serving Chicago with watch repair. Jewelry repair…read more And our good prices for all jewelry. And else we value our clients and we appreciate their business.

Outstanding Service! Alan, is an Amazing Jeweler! I Couldn't Be Happier With My Purchases Over The…read moreYears!

Alan Rocca is an amazing and reliable jeweler for pretty much anything you need. The quality here…read moreis simply remarkable. I am so happy to have been able to work with Christina on designing a custom engagement ring, which turned out so beautiful and flawless. The whole process only took a few weeks and the communication was just incredible along the way. If you are looking to have something custom made, then you have to reach out to Alan Rocca and talk to Christina. You won't be disappointed!

Good people to do business with! Susceptible to your needs and tentative to details in repairing…read moreyour jewelry!

This place does not give fair prices for jewelry! They offered me $75 for an engagement ring. I…read moreKNEW it was worth more. I presented it a second time $50! I brough it in a 2nd time a different clerk offered me $50! I took it to a different place and was given $500! I called back because I felt cheated! The clerk came up with the worse excuse ever! These people think customers are stupid and cheat the community! DON'T SHOP HERE!

This review is based solely on the nostalgic Lanzi's "Cashew Nut & Rice Crunch" that I ordered from…read moreThe Uptown Shop! Back in the 70's & 80's, my parents always used to buy these & we loved them! Then suddenly, they just disappeared from store shelves. Well, many years later, Lanzi's is BACK!!!! You can order them from the Uptown Shop. I just got a box in the mail. Flavor-wise it's REALLY CLOSE to the original (they had to reverse-engineer it because the recipe was lost after Elmo Lanzi passed on & production of the candy stopped). But man, it is pretty darn close & still tastes DELICIOUS!!!!

Cute shop with some really beautiful holiday items, especially the hand-blown glass ornaments…read more Picked up a few treasures on deep discount today as they are moving shop and were clearing out inventory. They are relocating a few doors south, in the space previously occupied by the toy store.

I brought in a number of inherited family watches . I wanted to to see if they could be fixed There…read morewas only one they said could be fixed. It was an old Clinton. I found out from a reputable company. , They didn't fix it. They replaced the original mechanism which was wind up with a new battery operated mechanism . That's not what I wanted. I want the original to be fixed. There's nothing I can do about it now the old mechanism is gone. It needed a new strap. I told them what I want. They chose the strap and put it on. The first one didn't fit. I brought it back They exchanged it. The second one didn't fit either I'll be bringing it in for an exchange. In the meantime, the crown fell off the watch. Luckily, I found it. I'll be bringing it in for that to be put back on. I also brought in my gold Tag watch for repairs. The issue with that one was also the crown. They replaced the crown with what they said was a tag crown. It still was not working I could not change the time. In order to change the day and time you have unscrew it then pull out the crown twice a little bit for the time then a little bit more for the date. I brought it back in. It was still under the year warranty. They sent it out to their watchmaker again. It came back with a different crown. The new crown second one was way too big. It was obvious when you looked at it. It barely fits in the opening, and you still cannot unscrew it then pull it out to change the time and date. I happen to be in Las Vegas I had the watch with me I was brought it to Tourneau, for those who don't know , that is one of the most reputable Swiss watch companies there is. They looked at my watch, of course said I should've brought it to an authorized tag dealer. Lark's watch repair did such a poor job. They said there were two screws missing on the inside. The crown was the totally wrong one for my watch and it had not been resealed and was very susceptible to getting water in it . overall lark did a terrible job on my Tag and I feel scammed me on my Clinton. I had paid $200 for the original repairs for the Tag . I don't remember what I paid for the Clintons " repair "bringing it to an authorized tag dealer probably would've cost me $500 to $700. I am now passed the one year warranty date. I'll be bringing both watches back in hoping to get my $200 back, so I can have the money to send it to somebody who knows how to fix a Tag watch. I'm sure they can replace the crown on the Clinton, but nothing can change my disappointment that there is a modern mechanism inside my vintage watch.

Highly recommend Larc for both jewelry repair and new purchases. I've gone to them for resizing,…read morerepair, etc., and never been disappointed. Very friendly as well. I just wish I had more of a budget to sweep the store.