Based on the recommendation of someone we met while listening to jazz one night, we decided to…read moreventure to Planet Bead. It really is an amazing to see such a variety of beads! Wow! The store is super full though and has excess junk in the back that is visible. Great customer service. Keith really knows his beads and can make whatever you request. We ultimately purchased four bracelets and some earrings that ended up costing $150. I'd say that was pretty pricey honestly. I mean the beads were nice, but not like some expensive/rare stones. I understand part of the charge is labor, but not sure I'd say it's worth that price. Not to mention, one of the bracelets broke after only wearing it once so we need to return to have it repaired-which is inconvenient since we live in Chicago. So...good place to visit...proceed with caution in terms of your purchase.

They have EVERYTHING! Reasonably priced too. The owner dude is so cool- really helpful, and had…read moresome great suggestions. Even gave me a few crimper beads to try since the ones I was using weren't "good enough" haha. Will definitely be coming back for all my bead needs!

Scott resized rings for both my husband and me. He did a perfect job! Also, it was done in a timely…read moremanner at a fair price. Yes, I'd recommend him!

Fixed my bracelet for free! Nice place to shop Or get…read morerepairs on good jewelry. Trustworthy . Close to New Berlin even though In West Allis. I like the parking . Can park in front of store so walking minimal.

Joe replaced the internals of my old Perpetual Seiko watch. Parts were no longer available for…read morethis old watch, but Joe found a source and got it up and running again. He also replaced the crystal which makes the watch like brand new. I had searched for a new Seiko before finding RepairTJC. The Seiko has gone from a very nice watch to a cheaply made one. I am appreciative of the job Joe did and am very pleased with my like new Seiko.

My favorite Sottomario Mostro watches quit working and after several months of searching for a…read morerepair shop locally no one could repair them. Then I found RepairTJC.com who specialize on my Sottomario Mostro Italian Dive Chronograph. Their customer service is great, and their prices are very competitive for a specialized repair shop. They did a remarkable job they replaced the batteries and professionally install internal gasket to ensure proper seal which included a pressure test to confirm water resistance. They also performed a professional band and case cleaning to remove dirt, and debris, and buildup. One of my Sottomario Mostro's needed a critical internal quartz movement replacement. They both looked as good as new when I received them in the mail. If you have a watch that needs attention RepairTJC.com will make your day and put a smile on your face by repairing your favorite chronographs at a very reasonable price.

Wonderful quality, reasonable prices and timely completion. The 4th tailor I tried in the area and…read moreby far the best.

We had a suit case repaired. The work was excellent. It was done in a timely manner and they are…read morenice people. Thank you to Paul.

Inside Southridge Mall. Offer watch battery replacement with lifetime warranty (just bring the…read morewatch & card back when the battery dies again). Took less than 10 minutes, friendly staff

I stopped in to Time Square on black Friday weekend (Sunday) to get a battery replaced. My watch is…read morea Wenger Swiss Military watch, it's not fancy or expensive, but it's my favorite watch and I wear it daily. A special tool is needed to open the cover. They weren't busy and they changed my battery in just a few minutes while I waited. The cost was $10 and includes a one year warranty. They have a lifetime Warranty for $25 but I went with the cheaper one because I wear it at work and it takes quite the beating. Will the battery, my watch, or Southridge Mall last another year?... Time will tell.

Very helpful and friendly staff. I needed to replace a necklace that was too short but I wanted a…read moreproduct as close to the original as possible. The woman assisting me grabbed this giant book and we set out to find exactly what I wanted. All of my questions and concerns were taken into consideration, and the product was ordered and delivered to the store within about a weeks time. I'm very appreciative of the helpful and friendly staff. I do not wear a lot of jewelry, but if I was ever in the market for some I would look here first.

Customer service at this store was great when purchasing my and my husbands wedding bands, very…read moreknowledgeable and helpful throughout the purchasing process however, when I needed the band and engagement ring saudered together, which was part of the care package my husband purchased is when I was extremely frustrated with this store. When my ring was to be returned to me they had attached my wedding bands to the wrong engagement ring. When this ring was given to me I was terrified as what would happened if someone else would have walked out with my engagement ring. The manager Ay-Ling L. was unapologetic and rude, repeating to me that this had never happened before, not even attempting to show any type of sympathy. I was not given a survey and was never reached to by upper management. I would not recommend purchasing any sentimental jewelry here as it may be misplaced or mistreated.

After visiting a few other jewelry store, I decided to see what Craig Husar's had. I worked with…read moreVivian Andrekopoulos and she was simply amazing. She responded to my online request for information on a particular style of ring. I had a specific style and diamond cut that I was looking for. She messaged back with some information and asked if I wanted to come in to discuss and look. I made an appointment, and Vivian followed up prior to my appointment. Vivian greeted me at the door upon my arrival. Vivian had all my information on the ring and led me to the station to show me. She went over the details, the quality, what it meant, showed me a few other stones but when she asked me if I wanted to look at any other style, I knew that was the one. I wasn't planning on purchasing a ring that day, but when you find that one ring that you know is the one, what else is there to do? After the purchase, Craig Husar came up to say hi and to chat. I thought that was really nice that he took the time to come up to congratulate me and to thank me for coming in. Then I came back in with my girlfriend as she wanted to get me sized. Vivian took the hint to not let her know that I've been working with her. She kept it a secret. Afterwards, my girlfriend bought the first ring she saw and expressed how wonderful Vivian was, still not knowing I bought her ring with Vivian's help. Vivian's knowledge, responsiveness, and care set her apart from other experiences I've had at jewelry stores.

Always a good experience here. I've bought a few watches from Peter and Dom. They also helped me…read morewith a trade in. Ramiah is always great to see here. She helped me pick out a diamond and setting for an engagement ring. Craig Husar does a great job here keeping everything fresh with the watch selection. Breitling was a great addition, looking forward to seeing this store grow!

I was a customer for two years and purchased overpriced jewelry because there are so few jewelry…read morestores around town,and spent thousands of dollars only to find out they don't stand behind their own jewelry. I purchased some earrings that were not even a year old and tried to sell them back,which was the first time I brought anything back and first offered a quarter of what I paid for them,so I went home to think about it and returned 2 days later to a different guy telling me that they can't take them back... now I've honestly spent over 5,000 there in a year and they basically said their own jewelry isn't worth anything... they lost a loyal customer. My new jewelry store stands by their own jewelry. If you want quality jewelry at a fair price don't shop here,crap Macy's has better jewelry. Oh plus they never rhodium plated my yellow earrings like they said...so now I'm stuck with gold earrings that I was originally lied to into buying. And they always blame the other guy

Went there this morning and was treated with the upmost respect. Everyone there is really nice and…read morethe owners son even gave me 5$ more for what I brought in so I had enough to pay a bill. I rather go here than pawn America any day. Thanks again guys.