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    The Jewelers Guild

    4.8 (17 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - The Jewelers Guild

    Jewelry cleaning

    Jewelry repair

    Watch cleaning

    3 More Services

    Watch part repair

    Watch part replacement

    Watch seal testing

    The Jewelers Guild Photos

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    Recommended Reviews - The Jewelers Guild

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    Cuff bracelet with sapphire & diamond settings'
    Mary Y.

    Robert is an artist. He creates one of a kind jewelry and will work with you to design and craft your custom piece. He recently modified his own work to give me a very personalized treasure. It was a bracelet that was the last gift my late husband gave me. I asked Robert to apply his skills so I could keep his spirit close to me. I will forever be grateful that Robert took on the challenge and gave me a very special bracelet.

    Jeanne Barnard design, the garnets I brought back from Sri Lanka.
    Rohan D.

    Excellent custom jewelry operation, they also offer jewelry making classes. I had only a moderate project but they treated it very seriously and produced a veritable work of original art. It took a little longer than the projected (not promised, projected) timetable but considering the COVID-19 circumstances I'd say they were pretty punctual. It's hard to compare prices when reviewing a unique place like this but I feel like I got very high quality relative to what I paid.

    These days, great customer service is not easy to come by, so when truly exceptional service is encountered, it needs to be celebrated. I am happy to say that when my wedding ring needed to be resized, I was fortunate to choose the Jewelers Guild. Their friendly service with a commitment to excellence blew away my every explication. As our30th wedding anniversary was approaching, my wife noticed that I had not been wearing my wedding ring. It simply had become too tight to wear. I decided that, for my anniversary gift, I wanted to have my ring adjusted so that I could start wearing it again. As I did not know a lot about jewelry, I was at a loss. I had no idea on where to take my ring to be resized. I asked my friends for recommendations and no one had any jewelers they felt comfortable recommending. My wife then searched for nearby options and was intrigued when she came across the Jewelers guild online. They not only offered repair but also specialized in teaching the craft of jewelry making. This sounded like exactly what we were looking for. A firm that not only offered repair services but also felt the importance in sharing their knowledge and skills to others. Upon arriving at the Jewelers Guild, my wife and I explained what we wanted done. While we were drawing up the paperwork to get my ring resized, they offered a free cleaning and evaluation of her engagement ring. Later, when we got to the point where we were discussing the time required for the repair and we mentioned that we were going on our 30th anniversary trip in just two days. If the repair would take longer than that, it would be no problem for us, but it may be a week or so before we could return and pick it up. After checking, they felt that they would be able to have the resizing done in time for our trip. I was amazed and excited to know it would ready in time for the trip. Shortly after the gentleman who had cleaned my wife's ring returned. He pointed out that the 30 years of daily use had taken a toll on my wife's ring. One of the prongs holding in the diamond was altogether missing and other prongs had deteriorated significantly. Upon learning that, we expected that we would have to wait until after our trip to have my wife's ring repaired. To our astonishment, they said that, although they typically charge more for next day turnaround, they would complete both rings in one days' time, at the original price quoted. It was clear they understood and appreciated our rings importance and wanted to be sure we had them in time for our trip. The next afternoon, we received the call to come in and pick up our rings. When we arrived to pick them up, we were delighted to see the care and craftsmanship that went into the repairs. My ring looked as good as the day it was first purchased and it fit perfectly. It was impossible to tell that the ring had been made 2 sizes larger. My wife's wedding ring was also repaired with the same care attention to detail. It gave us great assurance knowing that the diamond was again properly mounted and was ready for the next 30 years of use. Best of all, we had them both rings in time for our trip. I simply cannot say enough about the Jewelers guild. Their craftsmanship and helpful friendly service exceeded our every explication. Now, if I am ever asked about where to go for jewelry repair or unique, one of a kind jewelry, I have place that I can confidently recommend to everyone I know. Craig Sottile

    My finished ring

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    1 year ago

    I just had a link taken off of my watch band, and the watchmaker, Diego Rael, was wonderful!!!!

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    Ask the Community - The Jewelers Guild

    Review Highlights - The Jewelers Guild

    The owner Robert Devoe offers jewelry making classes, appraisals, repairs and gorgeous fine jewelry for sale.

    Mentioned in 3 reviews

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    Kloiber Jewelers - Kloiber Jewelers Engagement Ring

    Kloiber Jewelers

    (14 reviews)

    $$$$

    East Town, Downtown

    My husband purchased my engagement ring from Karin at Kloiber and it is amazing. He originally…read morebought the setting he liked a while ago at another store and Karin really helped him through the process and made recommendations for a diamond that I would love AND that would complement the setting. Not only did she find a diamond that would fit in the setting, she found the most fabulous diamond. The ring is absolutely gorgeous. I got a chance to meet Karin when we went back to Kloiber to look at wedding bands. I saw why he chose to purchase the ring there. She was so friendly, genuinely loves what she does, and likes making people happy (you can tell). I found my band right away - it was her first recommendation as to what would go with my engagement ring. My husband, on the other hand, had a few rings ordered to be sent to the store to try before he bought. He didn't love either, so Karin recommended a ring that was almost a combination of the 2. He had to buy it before seeing it though as it was custom made. Needless to say, he made the right decision. His ring is great too. He also purchased a fab necklace for me for the actual wedding day from Kloiber which I love! Over the last few months, I have been into Kloiber (the new location is in the US Bank building - go up the main escalator to the Galleria level and you will practically run into it) several times - ring sizing, ring cleaning, ring pick up, necklace shortening, etc. I'm sure it would be fine if you just stopped in (ring the bell), but I would suggest making an appointment - they are very good by email as well. Everyone I encountered has been absolutely fantastic to work with. Excellent customer service. I honestly couldn't recommend a place more than Kloiber. They are fantastic.

    Just to be clear, they are a higher end jewelery store, located on the second level of the US Bank…read moreCenter. But, they do have a watchmaker who comes in on Wednesdays, but only Wednesdays. $16 for a battery replacement. Polite service.

    The Jewelers Guild - jewelry - Updated July 2026

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