We have used Compass Tile as a source for two bathroom remodels with great success. There were…read moreproblems with the supplier in one of the orders with broken large scale pieces. Catherine stuck with it until we got what we needed.

All I can say is WOW, look no further for the best tile installation company in the area. The…read morecustomer service and execution of Compass Tile is truly unmatched. We worked with Andy to choose a tile and place the order. She was incredibly helpful, responsive, prompt and knowledgeable. Unfortunately once the tile was installed the color didn't look like how we were expecting, but Andy immediately rectified the situation and repeated several times how important it is for us to be satisfied with the end result - I have honestly never received that kind of customer service, and I was blown away. Victor installed our tile and was also so knowledgeable, meticulous and efficient. The tile installation is BEAUTIFUL. He was so kind and professional, despite having to take out the initial tile and reinstall it due to the color discrepancy. Because of our experience with Andy and Victor, we will never go anywhere else for our tiling needs, and will refer everyone we know to Compass Tile. You will not regret working with them.

We had an outstanding experience with Premier Floors. After we demolished an old closet and built a…read morenew one, we were left with two large holes in our hardwood floor that we were honestly worried would never look right again. Premier Floors repaired them so seamlessly that you would never know the floor had been touched. The craftsmanship is remarkable. They also refinished the entire bedroom floor, and the transformation is stunning. The room looks brand new, and the finish is smooth, rich, and beautifully consistent. From start to finish, the team was professional, detail-oriented, and clearly proud of their work. We are so impressed with the results that we already know we will be having them back to refinish the rest of our rooms. Highly recommend Premier Floors for anyone who wants flawless work and true attention to detail.

We have used Premier Floors on several occasions over the years whenever our floors needed full…read morerefinishing (sanding, staining and resealing) or just retouching. In every instance - including a complete refinishing job over three floors completed in the past week - they have performed first rate, high quality work promptly and at reasonable prices. I recommend them highly. Peter F.X.

Efficient found what we are looking highly recommended. Ella did research the product but could not…read morefind it. But recommended their own product. Help us find solution

Update on my Original Review: AVOID at ALL COST…read more.. (UPDATE on my ORIGINAL REVIEW) The owner called me to discuss the EXTREMELY NEGATIVE EXPERIENCE we had, and the POOR CUSTOMER SERVICE provided by his employees. I appreciated his personal outreach, and was gracious enough to give them another chance. During the "2nd Chance Visit", his carpet estimator was incredibly rude to my female tenant, made it seem like he was doing her a favor to show-up, and verbally CURSED AT MY FEMALE TENANT. She became afraid and asked the carpet estimator to leave because she felt unsafe. I respect & appreciate the OWNER for trying to make things right, but if this is the caliber of employee that his company hires, I WANT NOTHING TO DO WITH THEM. It is 1,000% UNACCEPTALBE for a service provider that has been invited into someone's home to curse at a woman. UNACCEPTABLE. District Floor Depot WILL NOT be getting my business, and I hope that no consumer supports this type of behavior by doing business with them. (ORIGINAL REVIEW) This company offers HORRIBLE customer service. I scheduled multiple appointments, and they just didn't show up. They called and said the representative was outside. THEY LIED. We immediately opened the door, and no one was there. I called right back, and they said the representative was there, but left. They lied. We were looking for them the entire time. DO NOT WASTE YOUR TIME with this company. Go to a reputable company that appreciates & values its customers and their time. I would not accept free carpet from them at this point. INTEGRITY MATTERS.

I used Caly Floors to install a transition in two bedrooms and refinish the floors. From the start,…read morethey had excellent customer service and stellar response time. They gave me a really good price and ensured that I was happy with the final results which I was! I would definitely recommend them and use them again. My floors came out great!

I felt like the estimate was over estimated. Surely enough his estimate was actually 5 times more…read morethan the other 2 contractors. He was polite and professional, but overpriced.

Great people to work with who have extensive expertise and truly care about the quality of work…read morethey deliver to their customers.

I had a truly terrible experience with Universal Floors. They will nickel and dime you, their…read moremarkup is extraordinary, and their salespeople are pushy and pompous. What's worse, the difference between what they promised and what they delivered in my primary bedroom borders on malpractice. In fact, since they refused repair their shoddy work (despite numerous pleas), I had to hire second flooring firm. And guess what? The guy who fixed Universal's mass was not surprised; he was very familiar with the way that Universal's owner does business.

Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I…read morehave any other needs.

I had my kitchen remodeled and chose Maryland Carpet & Tile to install the flooring. Their sales…read morestaff worked with me to find the perfect product and once the flooring arrived, they were able to schedule installation very quickly so that there was no delay in my contractor's ability to complete the remodel. They came in and leveled the entire space and installed the laminate tiles. From the sales staff to the installers they were extremely helpful, informative, professional, and friendly. I was very please with everything and my floor looks great. Even when we developed a small issue a few year later, they were very responsive and quick to assess and correct it. They even covered the cost. I was was taken back by their concern and willingness to stand by their products and service. My floor is as good as new and I would not hesitate to recommend them to anyone needed flooring. I certainly will be using them for all my flooring needs. Mary J.

Everything started out smoothly. Jacob arrived to my house and we discussed the project we wanted…read moredone. Replace laminate flooring with carpet for the majority of our basement. Carpet was supposed to go all the way to the pillar shown in the picture. Jacob explained that due to where the laminate was installed, they were able to get very close to the pillar, roughly 1 inch away. We agreed to this and a quote was received and approved. When the installers arrived, I explained to them everything as I explained to Jacob, including installation up to the pillar. They asked if they were doing the stairs too, and I said no. This should have been the first red flag of miscommunication. When the work was done, I noticed that the carpet did not reach the pillar as we have discussed. It was roughly 2 vinyl planks away (over a foot away!). The installers told them Jacob only told them 17ft installation, not to the pillar. Which was odd, since I specifically told the installers that it should have gone up to the pillar. If there were some confusion, why did they not ask me about it? At this point, it was too late to fix. Jacob arrived and confirmed it as supposed to go the pillar, and further confirmed that it was too late to do anything. By failing to remove all the vinyl planks up towards the pillar, this also caused the end of the carpet to not be able to be tucked under the laminate. Now there is an area of the carpet that sticks out as well, also shown in the picture. Finally, our basement has a step down area. By removing the laminate, it exposed a gap in my baseboard. I would have hoped that the installers would have asked us how to proceed, rather than just ignoring it and proceeding. So now I have more imperfections due to the carpet installation. At the end of the day, the carpet was mostly installed as we requested. Just wished that the communication would have been better. Now I am stuck with imperfections in my basement. The ironic part is, the leftover roll of carpet they provided me would have been enough to cover the area they failed to install.

This company does quality work. Moises refinished hardwoods in two rooms on our first floor. The…read morework was flawless and I couldn't be happier. Definitely will return to AZ Floor in the future.

We had a very positive experience with AZ Hardwood Floor Services. I did a ton of research before…read morehiring them and the effort paid off. The context of our situation was that another contractor had royally screwed up our floors and we needed to re-sand and re-finish the hardwood. There are very few ways to make an entire house unlivable and a bad contractor using cheap products on the floors is one of them. Just trust me on this, do not go cheap on the polyurethane finish material. Go with the premium water based product. AZ can help you choose the best one for you. I found AZ in the NWFA (National Wood Flooring Association) list of certified professionals. I absolutely had to make sure that I was hiring a real professional and the best contractors self-select into NWFA certification because of rigorous training requirements. AZ also checked all other boxes. They had high-end dustless sanding equipment, certification from leading vendors of flooring products (Bona, Loba, etc), ongoing training, many years of experience, and a very competitive price point. The one thing that struck me about Moises, the owner of AZ was his dedication to his craft. It's hard to find contractors who strive for excellence in this day and age. In summary, good people doing going work for a really good price.