Great team of men...excellent service !! Very thorough...my…read morecar felt so much better ...she was happy !! Highly recommend...i will be back for my regular oil changes/car upkeep ! Thank you !

Super friendly and easy to work with. They were a little backed up so it took me longer than the…read more10-15 mins they initially told me it would take. I would definitely go back for my next oil change.

I was greeted with the nicest gentlemen who helped with my oil change. They told me about their…read morepromo & qualifying for a discount after a certain amount of services! The price Imis very reasonable & they did efficient work! Definitely returning.

Very nice staff, with fast speed service, supper quick oil change without waiting for a long time…read more Great price. Highly recommended for quick oil changes services.

Will was very helpful. He he went above and beyond and made sure that I knew what my car needed…read morewithout overselling me Thank you

Long story short: This location did my most recent oil change. And I had to have someone else clean…read moreup their lackluster work. I brought my car to an auto shop for an overall check-in for maintenance and they found oil leaking all over my car. It was the oil filter that Oil Changers put on and it was completely loose. Oil leaked and soiled the entire area near the filter. I had to pay the auto shop to do another oil change with a new filter just to be safe and to clean up the mess and it was so disappointing to know that if Oil Changers had just tighten the oil filter I would have not had to go through that extra cost. Here's why a loose oil filter is concerning as I learned: A loose filter allows significant oil loss, risks engine damage, and likely let contaminants enter. THE LESSON: Won't be going back to Oil Changers anymore or any other quick oil change places. The quality is just not there. Too risky for you and your car. Take it to your local dealership or an auto shop you trust. Pay for quality first and you won't have to suffer later....

Great service from Victor! He did my oil change quickly and even cleaned my windshield for free…read more Very professional and friendly. Highly recommend!

Came for a top off for oil the person who helped me was i believe his name was kai, i told him i…read moreonly needed a qt of 0w20 oil because i was going on a trip. came to realize a few days later my engine started to act funny so i opened my hood and checked my dip stick, turns out my oil was overfilled by 2 qts of oil. i don't even think he put me in their system to check how many qts of oil my car needed.

Service people are very knowledgeable and kindly helped me through the process. 10/10 no notesread more

My mother in law had the most horrible experience here and made me not want to come back. Had good…read moreexperience here in past but they also pist me off before LOL so I stopped going. I went back mom July 14th at 11 am greet very nicely by a young man named Luis. Then Fernando checked me out and paid. Thank you!

I've been meaning to leave this review because the team at Big O Tires in Richmond has consistently…read moregone above and beyond. As a Branch Manager at First Alarm, we rely heavily on our fleet vehicles, so having a tire and automotive partner we can trust is critical. We switched to this Big O location after using another Big O for years, and the difference has been significant. The professionalism, quality of work, customer service, and responsiveness have all exceeded our expectations. What stands out most is the integrity of the management and staff. They've built a relationship with us based on honesty, transparency, and genuine customer care rather than simply trying to sell services. Whenever we've needed assistance, they've been available, accommodating, and committed to getting our vehicles back on the road as quickly as possible. As a company that also provides service in a different industry, we understand how important it is to build long-term relationships through trust, strong ethics, and consistently delivering on your word. This team embodies those values. A sincere salute to the management and the entire crew. Thank you for taking care of our fleet and making our jobs easier. We look forward to continuing our partnership for years to come. Highly recommended!

This is a great business and they are capable of solving issues, my experience I bought all four…read moretires for my wife's car and the next day one of them just let all air out while driving then I brought the car back, they make it seems like they don't like people bringing back something they already did, you don't feel the same attentions as the first day service, but yes, they did a good job replacing the broken tire with a brand new one, I expect to see the difference on the brand new tire than the rest, so because the service was not as a great I asked them to show me the bad tire that they removed, the guy went in there and find it that's good, but he is came out and just throw it in front of me on a bad mood I will say, I just say thank you I appreciate it and went to my car. Then I turned on my car and saw the TPMS light on my car but there's no way I'm going back in there. So I took a picture of my dashboard and then just left. I will rate you guys with two stars just because if you have done the job right, I didn't even have to come back, but I did and I had to take a day off work.

I called to ask about getting my tires replaced. They got me in the same day and the service was…read moredone quickly and professionally. They gave me the total cost up front and provided the best deal available.

I had a really bad experience at this tire shop and would not recommend them. They come across as…read morevery money hungry, not trustworthy, and honestly pretty shady. Right when you walk in, there is a huge sign offering a discount if you leave a five star review. That alone should tell you a lot. The reviews here do not feel legitimate. If you want the real story, read the lower rated reviews because they reflect my experience much more accurately. I came in just looking for tires, and the pricing was not transparent at all. They also advertise that they are cheaper than Costco, which is simply not true. That claim is misleading. You are much better off going to Costco where pricing is straightforward and you can trust what you are getting. Overall, I would not come back and definitely would not recommend this place to anyone.

Found a nail in my tire and patched it right up. Service was quick, friendly, and honest. Shout out…read moreto Jorge for welcoming my son and I warmly Highly recommend!!

I called Larry's at about 12PM on a Friday and asked if there was any chance they had time to fix a…read moreleaking tire. The kind person on the phone said to come in now, and so I got there by about 12:30PM and was out of there by about 1PM. It turned out my tire was destroyed and couldn't be reasonably patched and they were able to provide me a similar used replacement tire, all for a very reasonable cost. Highly recommend based on their friendliness, cost, speed, and availability.

After getting my two front tires replaced, I needed to get a wheel alignment. I did not want to go…read moreback to the original business that sold me my rims due to prior bad experiences and they also stole my Army knife. *That is a story for another time.* My dad has known the owner for some time and was not aware that he had opened his own auto business. He took my car for a total alignment. The price was very reasonable compared to other tire shops that go anywhere from $120-$180 my before measurements and current measurements look completely different and I am happy I was able to get it done quickly- no appointment was needed, and the wait was not long at all- for the quality top-tier!!! 10/10 definitely recommend!!

I found a competent, honest car repair shop. My mechanic retired a few years ago. Finding a new…read moreshop was going to be difficult. I am happy to be a customer at Fahrenheit Auto. Reasonable charges. Competent service in my personal opinion, and honest.

I can't speak highly enough about Ruben and the team at BA Auto in San Pablo. Ruben is quick,…read moreefficient, personable, honest and incredibly knowledgeable. It's no wonder they've been in business for so long this place truly serves the community with integrity. I actually drove my car all the way up from LA because I couldn't find anyone down there who would give me a straight answer about what my car really needed. Most shops only saw desperation and dollar signs. They quoted me outrageous estimates based on a glance not even a real diagnostic and were clearly trying to gouge me. But when I brought my car to Ruben, it was a completely different experience. He took the time to walk me through what needed to be done, which parts were essential and what could wait. He gave me peace of mind and a reasonable, honest estimate including a fair diagnostic fee. I'm incredibly grateful for his time and speedy service. Ruben is not just a skilled mechanic he's someone who truly cares about people, not just profits. If you're looking for someone you can trust BA Auto is the place.

Ruben is reliable, honest and does good work! I talked to several shops about replacing the belts…read moreand tensioner on my Mazda 6. Ruben did not try to upsell me or overcharge me. He fave me good advice and the choice to get my own parts (which I did) or have him ordering them. When my parts came in, Ruben was able to get me in the same day. He got the job done quickly and charged me less than others quoted me. I'll be coming back to him for sure.